Mitsubishi Eclipse Cross Complaints

22 consumer complaints on file.

#11758590August 21, 2026
AIR BAGS, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While attempting to park head-on into a parking stall, the car suddenly excellerated at high speed and hit a parking barrier head on. At no time prior to hitting the parking barrier did the drive touch the excellerator pedal. Although the entire front end of the vehicle was totalled into a "V" shape the air bags never deployed. Driver attempted to brake but it was too late, happened too fast. After the impact and with the brake pedal fully engaged the car was still moving. A passerby jumped into the passenger seat and was abel to put the car into park. Police were notified but no accident report was issued according to the responding officier becasue it happened on private property.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11755296August 6, 2026
UNKNOWN OR OTHER
I purchased this vehicle brand new, and since the beginning I have experienced a problem with the air conditioning system. The A/C compressor turns on and off approximately every five seconds while the air conditioning is operating. This constant cycling appears abnormal and affects the system's performance and the overall driving experience. I have taken the vehicle to the authorized dealership on three separate occasions to have the issue inspected. Each time, I was told that this behavior is "normal" and that no repairs were necessary. However, I do not believe this is normal operation for a new vehicle, especially considering the extremely frequent compressor cycling. I am concerned that this may indicate a defect in the air conditioning system or another related component that could lead to premature wear or failure. Despite multiple visits to the dealership, the issue remains unresolved. I am submitting this complaint so the issue can be investigated and to determine whether other owners are experiencing the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744007June 14, 2026
POWER TRAIN
There is times when driving that the transmission jerks when I press the pedal, like the car is slipping when acceleration. I have 76,600 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721340March 2, 2026
POWER TRAIN
Shift lever/gear control and indicator devices: The vehicle can be switched off even when it isn't in park, and this action does not engage the parking function. Instead, it remains in Neutral, which means the car may roll—even on a slight slope like a driveway. This poses a safety risk as the car could potentially move and endanger people exiting the vehicle. If the person is not attentive or physically unable to react quickly, child/elderly/pets, anyone really, the door could knock them over, possibly causing more serious bodily harm from the tires or other parts of the vehicle since it continues to move.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721337March 2, 2026
ENGINE
No Crank or Power 2x time in 4 months - 1st incident Nov 2025 with 6k miles; 2nd incident Mar 2026 with 9k miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721330March 2, 2026
UNKNOWN OR OTHER
Touchscreen Issues: The center infotainment screen becomes unresponsive, particularly in frequently used areas, making it hard to control navigation and climate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714402January 30, 2026
SERVICE BRAKES, PARKING BRAKE, POWER TRAIN
The contact owns a 2024 Mitsubishi Eclipse Cross. The contact stated that the vehicle failed to reverse in cold weather. The contact stated that the brakes were frozen. The contact attempted to rock the vehicle to release the brakes. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to identify the cause of the failure. The contact stated that there was water in the parking brake cable line. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Greenbrier Ford, Inc. Service (1686 Jefferson St N, Lewisburg, WV 24901), where it was determined that the parking brake had seized. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The approximate failure mileage was 28,000,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706882December 23, 2025
LANE DEPARTURE: WARNING, UNKNOWN OR OTHER
The vehicle repeatedly displays “Driver Assist Camera Blocked / Disabled” upon startup and while driving, even when the windshield is clean and weather conditions are clear. When this occurs, the lane departure warning system becomes disabled while driving. This happens without driver input and results in loss of lane safety alerts. Additionally, the driver’s side power window intermittently stops moving while the switch is being held in the up or down position. The window does not complete its movement unless the switch is released and pressed again. There is no obstruction present. Safety risk: Unexpected loss of lane departure warning while driving increases crash risk, especially at highway speeds or at night. A driver’s window that stops responding can cause distraction and prevent timely closure in traffic or adverse weather. Warning messages: “Driver Assist Camera Blocked / Disabled” Frequency: Intermittent but recurring Mileage at first occurrence: 191
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705900December 18, 2025
STRUCTURE:BODY:ROOF AND PILLARS
The contact owns a 2025 Mitsubishi Eclipse Cross. The contact stated that the vehicle was recently purchased. The contact stated that while driving 40 MPH, other drivers were waving to contact, attempting to notify the contact that the drip rail molding on the driver's side had detached. The contact pulled over to the side of the road and reattached the drip rail molding. However, the drip rail molding detached again. The vehicle was taken to the dealer. The dealer ordered the replacement part since the vehicle had a warranty. A week later, when the vehicle was taken back to the dealer for repairs, the contact was informed that the office manager refused to repair the vehicle under the warranty. The contact was informed that the repair would be an out-of-pocket expense. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was 2,235.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697740November 5, 2025
EXTERIOR LIGHTING, ENGINE, STRUCTURE:BODY
Unknown
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11695750October 27, 2025
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, STEERING
The contact owns a 2023 Mitsubishi Eclipse Cross. The contact stated that while the vehicle was at the independent mechanic for a service appointment, the contact was informed that the front and rear differentials were failing. The contact was informed of the clicking sound when the steering wheel was turned in either direction. The contact was informed that the front and rear differentials needed to be replaced. No warning lights were illuminated. The contact stated that the vehicle was taken to the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689602September 25, 2025
ELECTRICAL SYSTEM
My vehicle had been parked for 24 hours and the next day I went to get something out of the vehicle and couldn’t get in with key fin I then used the manual key and the inside of vehicle had a fire from radio to the rear view mirror burned down as if it was a manufactured issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682951August 25, 2025
VISIBILITY/WIPER, UNKNOWN OR OTHER
Me and my kids were on the way to the store and the front part of my panoramic sunroof exploded from the inside out. I took it to my dealership and the company is denying that it is a manufacturer issue. I have seen articles where this is a known issue for these types of sunroof. I didn't hit anything, nothing flew from a vehicle and hit my car, and nothing fell on my car. There was no warning light or indicator that went off in the car. My husband did get a weird email from Mitsubishi stating there was something wrong, but unable to detect what it was on 08/13 and then this happens on 08/23.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680221August 12, 2025
UNKNOWN OR OTHER
The center touchscreen display in my 2022 Mitsubishi Eclipse Cross SE has developed multiple unresponsive areas, particularly in spots that are frequently used. The unit powers on and displays images, but the touch input does not work in certain sections, making it difficult or impossible to operate important features like navigation, phone pairing, and climate settings through the screen. This failure has the potential to affect safety because the unresponsive areas make it harder to change settings while driving, which can increase driver distraction. It may also impact the visibility and use of the backup camera interface in some cases. The issue appeared gradually over the last few months, and the exact cause is unknown. There were no warning lights or messages before the failure. The problem has been confirmed by the driver and is scheduled for inspection by a Mitsubishi dealership. The component is still in the vehicle and available for inspection upon request. Mitsubishi has issued a warranty extension for touchscreen failures on the Mitsubishi Outlander due to known defects, however no such extension has been publicly offered for the Eclipse Cross despite similar reports. This raises concerns about inconsistent treatment of similar defects across models. No prior repairs have been attempted, but a reset of the system did not resolve the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668358June 21, 2025
AIR BAGS, ELECTRICAL SYSTEM, SEATS
The day after I purchased this car I returned to dealership bc my phone would not connect which was the single reason for choosing this car, I was promised it was a simple update problem over the next few weeks I realized there were more issues with the electrical system as if the car had a mind of its own. The dealership promised everything and delivered nothing the phone never connected to the car Mitsubishi blamed the dealership the dealership playing Mitsubishi everybody took my money and laughed their way to the bank nobody picks the problem and everyone ignored me for whatever reason lemon law didn't apply because the car never went in for service it was all "remote" and upload download updates ECT... Months went by and no one would help the car already cost me a fortune bc of all the lies the dealer made and their refusal to return my trade in after repeatedly asking since their vehicle did not work. I have the upgraded model w all the extra safety features however when I was involved in a hit n skip several weeks ago not one single air bag deployed, the car did not recognize the collision nor did it automatically contact emergency services. I was driving approx 35 MPH and slammed by a old full size pickup truck coming out of a parking aggressively trying to get away impacting the passenger front quarter panel and door driving the wheel wheel into the tire. Everyone who sees the car or sees pictures thinks the car is totaled the impact was so hard a aluminum thermos filled with iced tea with grown from the passenger seat on top of the dashboard almost breaking the windshield yet the car did not detect a collision I have emails after email alerting the dealer and manufacturer this car was dangerous and not working correctly and no one would respond now it is obvious the car has NOT BEEN FIXED YET honestly I don't want it they would not listen now they can see for themselves and take it back it's DANGEROUS BEEN DANGEROUS WILL ALWAYS BE DANGEROUS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11629300December 6, 2024
AIR BAGS
I was driving late at night in normal weather on a regular 1 lane street when my passenger side airbag went off for no reason causing me to lose control of the car which went into a full 360 spin out causing damage to the tires and frame making the car no longer drivable. It has not been inspected or repaired because our insurance had just lapsed and we don’t know what to do in this situation. It is available for inspection as it just sits at our house.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625623November 15, 2024
STRUCTURE:BODY
The Wind blew the passenger side panels off my car while driving. It even took some of the clips from the car. Safe panels should be tested for extreme wind and should not have fallen off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616859September 27, 2024
ELECTRICAL SYSTEM
The contact owns a 2023 Mitsubishi Eclipse Cross. The contact stated while driving at an undisclosed speed, the contact attempted to turn on the air conditioner and the vehicle lost motive power. There was no warning light illuminated. The vehicle was able to restart. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573212February 21, 2024
AIR BAGS, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Wrecked and no emergency buttons would work nor did then the air bag didnt deploy when it should of. It busted but didnt come out
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11553144November 2, 2023
EXTERIOR LIGHTING
The contact owns a 2023 Mitsubishi Eclipse Cross. The contact stated while driving at night with the low beam headlights activated, there was a shadow illuminated in the field of view and the road ahead was not visible. Additionally, while driving downhill at night with the low-beam headlights illuminated, the road ahead was not visible due to the shadow creating a visibility hazard for the driver. The cause of the failure was not yet determined. The vehicle was taken to the local dealer who adjusted the headlamps, but the failure persisted. The manufacturer was not yet notified of the failure. The failure mileage was 5.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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