Mitsubishi Diamante Complaints (2000)

51 consumer complaints on file.

#10096416October 26, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
THE WINDOWS KEPT FOGGING UP, DEFROSTER WAS DID NOT CLEAR IT UP, 0 VISIBILITY, WHEN DEFROSTER WAS ON THERE WAS A STRONG SMELL OF ANTIFREEZE. WHEN CAR WAS DRIVEN FOR MORE THEN 30 MIN ONCE SHUT OF SMOKE WAS COMING OUT OF THE DASH BOARD VENT BY WINDSHIELD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096862October 14, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
THE HEATER CORE FAILED AND LEAKED ON THE FLOOR BOARD. THE CONSUMER WOULD SMELL CHEMICAL FUMES. THE MECHANIC REPAIRED THE PROBLEM TWICE, BUT THE CONSUMER IS STILL HAVING THE SAME PROBLEM. PLEASE PROVIDE MORE INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093586October 4, 2004
STRUCTURE:BODY, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
I PURCHASED THE CAR USED FROM A MITSUBISHI DEALER, A MONTH OR SO LATER I NOTICED A MAPLE SYRUP TYPE SMELL. THE PROCEEDING MONTHS THE PROBLEM GOT WORSE AND NOTICED THAT MY WINDSHIELD KEPT FOGGING UP. I TOOK IT TO MY LOCAL REPAIR GUY WHO GAVE ME AN ESTIMATE OF ONE THOUSAND DOLLARS TO REPLACE THE HEATER CORE AND INFORMED ME THAT IF I DONT I COULD HAVE A COMPUTER FAILURE BECAUSE IT IS RIGHT UNDER THE HEATER CORE WHICH IN TURN MAY CAUSE AN ACCIDENT DUE TO LOSS OF CONTROL. MY PASSENGER SIDE CARPET IS NOW SOAKED WITH COOLANT AND THE SMELL IS HORRIBLE COMING FROM THE VENTS. I HAVE HEARD THAT THE COOLANT IS TOXIC AND CAN CAUSE PROBLEMS IN YOUR RESPIRATORY SYSTEM WHICH CONCERNS ME EVEN MORE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090591September 7, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
FOR SEVERAL WEEKS IT WAS BECOMING INCREASINGLY DIFFICULT FOR ME TO CLEAR THE WINDSHIELD ON MY CAR AND I ATTRIBUTED IT TO HOT, HUMID WEATHER. COMING BACK ON THE FREEWAY ONE EVENING IT SUDDENLY BECAME MUCH WORSE AND MY HUSBAND AND I TRIED MANY DIFFERENT COMBINATIONS OF COOL/WARM/FRESH AIR TO BE ABLE TO SEE OUT OF THE WINDOW, BUT IT NEVER FULLY CLEARED. IT WAS DANGEROUS TO DRIVE UNDER THOSE CONDITIONS, BUT WE MADE IT HOME. THERE WAS A WHITISH FILM BEGINNING TO FORM ON THE WINDOW, VISIBLE IN DAYLIGHT. WHAT WAS IN THE FUMES THAT FORMED THE FILM I AM AFRAID TO IMAGINE. SEVERAL DAYS LATER AS I WAS DRIVING MY SON TO SCHOOL WE BOTH NOTICED A WHITE, CLOUDY SMOKE COMING FROM THE VENTS DIRECTLY IN FRONT OF US. WE KEPT THE WINDOWS DOWN TO AVOID BREATHING IN THE FUMES. THE NEXT DAY I TOOK MY CAR TO THE DEALERSHIP AND WAS TOLD THE GASKETS ADJACENT TO THE HEATER CORE HAD FAILED. IT COST $5.10 FOR THE REPLACEMENT PART, BUT THE REPAIR COST TOTAL $560.00 BECAUSE THEY HAD TO REMOVE THE ENTIRE DASH TO REPLACE THE O-RINGS. MY CAR WAS IN THE SHOP FOR A FULL DAY. I'M ALSO CONCERNED BECAUSE I'VE SINCE LEARNED THAT THE ANTI-FREEZE LEAKING FROM THE "WORN-OUT" RINGS DRIPPED DOWN ONTO MY CAR'S COMPUTER. WHAT POTENTIAL DAMAGE COULD HAVE OCCURRED TO THE COMPUTER, IS IT OK NOW, AND COULD IT HAVE CAUSED A MAJOR ACCIDENT IF THE COMPUTER FAILED.*AK
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10087002August 16, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
NOTICED FAINT SMELL OF ANTI FREEZE IN OCT 2003. HAD PROBLEMS WITH DEFROSTER CLEARING WINDOWS, VERY HARD TO CLEAN. NOTICED PASSANGER SIDE FLOOR CARPET IS SOAKED WITH ANTI FREEZE. OBVIOUSLY A PROBLEM WITH THE HEATER CORE OR THE HOSE(S) WHICH CONNECT TO IT ARE LEAKING. CAR HAS 60000 MILES, AND IS WELL MAINTAINED. THIS HEATER CORE LEAKS DIRECTLY OVER COMPUTERS WHICH, AS FAR AS I KNOW, CONTROL THE ENGINE - AND COULD CAUSE IT TO ACT UNPREDICTABLY OR CUT OUT ALTOGETHER WHEN DRIVING. HEATER CORE GASKET WAS THE PROBLEM ACCORDING TO DEALER AND I HAVE HAD IT FIXED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057419February 3, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
WHILE DRIVING COOLANT WAS LEAKING ON PASSENGER SIDE. DEALERSHIP SERVICED VEHICLE AND DETERMINED HEATER CORE NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069914January 15, 2004
SERVICE BRAKES, HYDRAULIC
WE HAVE A 2000 MITSUBISHI DIAMANTE WITH 32K MILES ON IT. CAR IS STILL UNDER FACTORY WARRANTY ALONG WITH AN EXTENDED WARRANTY WE HAVE PURCHASED. AFTER THE FIRST COUPLE OF THOUSAND MILES WE NOTICED A "PULSING" FEELING IN THE BRAKES AS WELL AS AN INTERMITTENT ABS WARNING LIGHT FLASH. WE MADE THE DEALER AWARE OF THIS SO THEY REPLACED ALL 4 AT APPROX. 11K. LESS THAN 10K AFTER THAT WE NOTICED THE SAME PROBLEM AND TOOK IT INTO A CLOSER DEALER TO WHERE WE LIVE, THEY REPLACED THE BRAKES AGAIN. NOW AGAIN ABOUT 10K THE BRAKES ARE HAVING THE SAME PROBLEM. THE VEHICLE ABS LIGHT CAME ON A COUPLE OF TIMES AND THE CAR IS ?PULSING? WHEN APPLYING THE BRAKES AND IS WORN OUT AGAIN. I SPOKE TO MITSUBISHI CUSTOMER SERVICE AGENT WHO IS THE DEALER REP. DEBBIE KRUMBOLTZ. SHE ORIGINALLY AGREED TO TAKE CARE OF THE BRAKES AFTER I MET WITH HER ABOUT THE ISSUE. WHEN I MADE THE APPOINTMENT TO HAVE THE REPAIR DONE SHE DENIED AGREEING TO THE REPAIR? I IN TURN CALLED MITSUBISHI MOTORS AND SPOKE TO A PERSON IN THE ESCALATED COMPLIANT DIVISION NAMED LISA, SHE WOULD NOT GIVE HER LAST NAME AND BASICALLY TOLD ME THAT THE CASE IS CLOSED AND MITSUBISHI IS NOT GOING TO DO ANYTHING ABOUT IT. I EXPLAINED TO HER THAT THIS HAS BEEN AN ON-GOING PROBLEM AND THE ABS LIGHT IS STILL AN ISSUE AND THAT THE BRAKES ATE WEARING OUT TOO FAST AND IT IS A SAFETY ISSUE. SHE DID NOT CARE SHE AGAIN TOLD ME THAT THERE IS NOTHING THAT THEY ARE GOING TO DO, SHE WOULD NOT LET ME TALK TO A SUPERVISOR OR ANYONE ABOVE HER AT MITSUBISHI AND TOLD ME THAT THAT IS THE FINAL ANSWER AND HUNG UP ON ME TWICE. THIS IS A SAFETY ISSUE. WE FEEL THAT WE ARE BEING IGNORED BY MITSUBISHI AND WHEN I TOLD THEM AS A CUSTOMER THAT HAD DROPPED 30+ THOUSAND DOLLARS ON A CAR THAT IS STILL UNDER FACTORY WARRANTY TO HAVE THIS TYPE OF PROBLEM AND A SAFETY ISSUE AT THAT TO BE TOLD ?CASE CLOSED?? IS THE WORST SERVICE AND RESOLVE I HAVE EVER EXPERIENCED. PLEASE HELP? THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050124December 5, 2003
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
WHILE DRIVING ABS LIGHT ILLUMINATED AND THE BRAKES FAILED. VEHICLE WAS TOWED TO THE DEALER, WHO DETERMINED THAT THE ABS CHIP MALFUNCTIONED, AND HAD TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040772November 12, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
DEALER REPLACED THE HEATER CORE AT 37,000 MILES, AND AT 80,000 MILES THE HEATHER CORE FAILED AGAIN. CONSUMER FOUND TWO TECHNICAL SERVICE BULLETINS PERTAINING TO THIS PROBLEM.*AK IN BOTH INCIDENTS, THE WINDSHIELD BECAME FOGGY ON THE INSIDE AND THE DEFROST FAIL TO CLEAR IT. MECHANIC STATED THE O-RING FAILED. WHEN THIS OCCURRED, ANTIFREEZE LEAKED INTO THE ENGINE PARTS. THE ANTI FREEZE GOT HEATED AND EVAPORATED. IT THEN SEEKS THROUGH THE VENTS ONTO THE WINDSHIELD. CONSUMER NOTED THIS POSED TWO SAFETY HAZARDS. REPAIRING DEALER STATED THEY ALONE HAS SEEN THIS PROBLEM SEVERAL TIMES. *PH *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021769June 26, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE JERKED AS IF IT WAS GOING TO SHUT OFF AND SOMETIMES IT COMPLETELY SHUT DOWN INTERMITTENTLY. *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015323April 7, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE VEHICLES DOOR LATCHES FAILED. THE DEALER WAS NOTIFIED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008109February 25, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
WINDOWS WERE NOT CLEARING PROPERLY AND SMELL OF ANTI-FREEZE WAS VERY STRONG. UPON CALLING THE MITSUBISHI DEALER, I WAS TOLD, IT'S PROBABLY THE HEATER CORE. I ASK IF THIS IS NORMAL FOR A CAR LESS THAN THREE YEARS OLDS WITH APPROXIMATELY 40,000 MILES. THE SERVICE MANAGER TOLD ME, WELL TO GIVE YOU AND IDEA, I JUST REPLACED ONE LAST WEEK. I WAS TOLD VEHICLE IS OUT OF WARRANTY, COST TO REPAIR $650.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006062January 31, 2003
ENGINE AND ENGINE COOLING
INTERMITTENT WHEN MAKING RIGHT TURNS VEHICLE STALL DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008663January 15, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
NAR 02/10/2003. THE CONSUMER HAD A NEW HEATER CORE INSTALLED IN THE VEHICLE. THE CONSUMER BELIEVED THERE WAS A DEFECT BECAUSE THE VEHICLE WAS ONLY 3 YEARS OLD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003968January 15, 2003
SERVICE BRAKES, HYDRAULIC
THE VEHICLE WAS EXPERIENCING PROBLEMS WITH THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER WHO IGNORED THE PROBLEM AND DENIED SERVICE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008918May 1, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
CONSUMER STATED CAN SMELL AND SEE THE VAPORS OF ANTIFREEZE COMING FROM VENTS OF VEHICLE WHEN VENTS ARE TURNED OFF. TOOK TO DEALER AND DEALER INDICATES WAS TSB ON THE FAULTY HEATER GASKETS ON VEHICLE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758497February 22, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY:WINDSHIELD
THE HEATING SYSTEM ON THIS VEHICLE HAS FAILED REPEATEDLY ON THIS VEHICLE. USUSALLY THIS IS ONLY A MINOR INCONVENIENCE. THERE HAVE BEEN TWO INSTANCES WHERE IT WAS DANGEROUS. ONCE WAS IN A HEAVY RAIN, WHERE THE DEFROSTER FAILED, THE OTHER WAS JUST RECENTLY IN A RAIN/SNOW MIX. THE INTERIOR OF THE WINDSHIELD COMPLETELY FOGS UP MAKING VISION TO THE ROAD AND ONCOMING TRAFFIC VERY POOR. I HAVE HAD A "CHIP" REPLACED TWICE UNDER WARRANTY AND WILL TRY AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757807February 5, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, UNKNOWN OR OTHER
AFTER BEING STOPPED A COUPLE OF MINUTES BECAUSE OF A PASSING TRAIN, WHEN PROCEEDING, THE CAR WOULD NOT MOVE MORE THAN, PROBABLY, 5 MPH. NOTICED A SMELL COMING IN, LIKE OIL BURNING. DIDN'T SEE NO SMOKE COMING OUT OF HOOD. CHECK ENGINE LIGHT CAME ON. PARKED CAR AND GOT OUT TO SEE BLACK SMOKE COMING FROM BEHIND THE CAR. TURNED OFF ENGINE AND TRIED TO TURN ON TO MOVE CAR, IT WOULDN'T TURN ON AGAIN. HAD CAR TOWED TO DEALER. IT HAPPENED RIGHT BEFORE ENTERING FREEWAY, THANK GOD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757068January 19, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
WHILE MAKING A RIGHT TURN (IN PARTIVULARLY OFF A MAJOR HIGHWAY) THE CAR WILSTALL - NO POWER, BRAKES, OR POWER STEERING. NUMEROUS COMPLAINTS HAVE BEENT ODEALER AND THEY HAVE MMENTIONEDTHTA THIS IS A PROBLEM WITH THEVEHICLE BUT CANNOT BE FIXED. PLEASE NOTE THAT WITH THE CAR STALLING AT SUCH SPEEDS, GETTING REAR ENDED IS INEVITABLE IN PARTICULAR WITH TRUCKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755964December 23, 2001
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ILL BE BRIEF I OWN THE ABOVE CAR AND HAVE A SAFETY PROBLEM THAT IS NOT BEING FIXED BY MITSUBISHI. WITH ABOUT < TANK OF GAS IN THE CAR, A HARD RIGHT TURN OR EXIT OFF THE EXPRESSWAYS, CAUSES THE CAR TO COMPLETELY STALL NO POWER STEERING, BRAKES, NO ACCELERATION. WORSE, THIS IS A PROBLEM WITH ALL DIAMANTES (VERBAL VIA THE SERVICE REP FOR THE CHICAGO AREA JEFF HAMPTON). I HAVE BEEN IN A SITUATION MORE THAN ONCE WHERE THIS HAS ALMOST PRODUCED A REAR END ACCIDENT BY SEMI TRUCKS AND OTHER VEHICLES. MITSUBISHI SAYS THIS IS AN ENGINEERING ISSUE AND THEY DONT KNOW WHAT TO DO (NOTE THIS HAS BEEN GOING ON SINCE JULY 2000), SINCE A NEW TANK OR FUEL PUMP WOULD NOT FIX THE PROBLEM. EVEN THE 2002S ARE GOING TO HAVE THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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