MINI Cooper Complaints (2012)

173 consumer complaints on file.

#11428626August 11, 2021
AIR BAGS
The front passenger occupancy detector (or OC3) failed, making the passenger airbags inoperable. This is a common problem with minis and many other models have had the mat warranty extended. The dealer confirmed that the OC3 is bad but wanted $800 just to order the part which is embedded in the seat cushion. Consumers shouldn't have to bear the cost of a defective vital safety component that should last the life of the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424692July 13, 2021
ENGINE, FUEL/PROPULSION SYSTEM
This car was maintained, by Mini and BMW authorized mechanics and only had OEM parts installed and followed management of vehicle as directed by manufacturer, throughout its history. It was always driven and kept in moderate weather conditions, no extreme heat, cold, wet, or speeds. Used almost daily for 30-60 minute commutes. Just after 100K miles, total engine failure was suddenly experienced on the freeway, due to combustion in two valves, damaging two cylinders and sudden leaking of the exhaust system under the hood. The manufacturer, BWM, has been shown evidence of malfunctioning of the four cylinder engine and will not show evidence of their grounds for why they will not take responsibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416755May 15, 2021
ENGINE
AFTER DRIVING FEW MILES (10) UP HILL OUT THE DEALER MY CHECK ENGINE LIGHT TURN ON. ITS NOT BLINKING BUY SEEMS LIKE ITS HALF AWAY ON THE SIGNED ON THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403950March 19, 2021
ENGINE
TL* THE CONTACT OWNS 2012 MINI COOPER S COUNTRYMAN. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ENGINE POWER REDUCED MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. ADDITIONALLY, THERE WAS A KNOCKING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SPARK PLUGS AND COIL PACKS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,421.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377428December 2, 2020
AIR BAGS, SEAT BELTS
MINI COOPER BASE MODEL WITH 90K MILES HAS SEAT BELT AND AIR BAG WARNING LIGHTS ILLUMINATED. WARNING LIGHTS STARTED INTERMITTENTLY GOING ON AND OFF AND NOW STAY ILLUMINATED CONTINOUSLY WHEN IGNITION IS ON. NO VEHICLE ACCIDENTS OR INCIDENTS TO CAUSE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375677November 20, 2020
AIR BAGS, SEAT BELTS
OUR VEHICLE HAS THE AIRBAG LIGHT ON AND I AM AM VERY CONCERNED WITH THE SAFETY OF OUR FAMILY. AFTER RESEARCHING THIS ISSUE, THERE ARE MANY MINI OWNERS THAT ARE HAVING THE SAME PROBLEM WHICH LEADS ME TO BELIEVE THAT THIS IS DEEPER THAN AN ISOLATED ISSUE ON MY VEHICLE. I ALSO FOUND OUT THAT THIS HAS BEEN AN ISSUES THAT WAS CONVERTED INTO A RECALL FOR SEVERAL YEARS BEFORE. MINI SHOULD CONSIDERED DOING AN INVESTIGATION AND EXTENDING THE RECALL TO OTHER YEAR MODELS INCLUDING MY 2012.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372612November 2, 2020
POWER TRAIN
COILS CAUSED PROBLEM WITH ECU - RECALL IS OUT FOR SOME MODELS BUT NOT THIS ONE. NOW IT NEEDS NEW COILS AND NEW DME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366813October 28, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
BOUGHT MINI FROM CARVANA A JANUARY 2020 AND HAVE HAD TOO MANY PROBLEMS. CAR OVERHEATED ON 48, HAD 2 NEW CYLINDERS PUT IN, 2 WEEKS LATER, DUE TO MANY NOTABLE PROBLEMS THIS CAR HAS HAD, ALL COOLANT LEAKED OUT AND WAS QUOTED BY MINI DEALERSHIP $9,000 TO FIX A PROBLEM THAT WAS CAUSED BY A RECALL NOT LISTED FOR MY YEAR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11365835October 22, 2020
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I LOVE MY MINI COOPER S. BUT THERE IS A ISSUE. TODAY I STARTED UP THE CAR AND IT STARTS SMOKING. TWICE THIS HAS HAPPENED IN TWO WEEKS. WHEN I BOUGHT IT 2 YEARS AGO I NOTICED ON THE INSIDE OF MY HOOD OF THE CAR IT'S A BLACK BURNT MARK. THE DEALERSHIP SAID THE PROBLEM HAD BEEN FIXED. LAST WEEK I TOOK IT TO A OIL SHOP AND THEY SAID MY TURBO IS BURNING MY CAR AND WOULD CATCH FIRE SOON. I'M IN THE PROCESS OF GETTING A NEW TURBO BUT THIS IS A BIG PROBLEM CAUSE NOW IT'S SMOKING ONLY WHEN IN IDLE OR STARTED UP.BUT THE HOOD IS SUPER HOT AFTER A SHORT DRIVE. I HOPE YOUR CREW CAN LOOK INTO THIS PART AND SAVE SOMEONE THE TERROR OF A CAR ON FIRE. THANK YOU FOR YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365166October 19, 2020
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE
TL* THE CONTACT OWNS A 2012 MINI COOPER S COUNTRYMAN. THE CONTACT STATED THAT WHILE DRIVING UP A MOUNTAIN AT 45 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. AN ENGINE PROBLEM MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT RESTARTED THE VEHICLE AND THE SAME FAILURE OCCURRED SOON AFTER RESTART. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT THERE WAS A WARRANTY ON HER VEHICLE FOR THE HIGH-PRESSURE PUMP. THE VEHICLE WAS TOWED TO MINI OF ONTARIO (1251 AUTO CENTER DR, ONTARIO, CA 91761) WHERE THEY INFORMED HER THAT HER VEHICLE WAS UNDER WARRANTY HOWEVER, THE MECHANIC ALSO DISCOVERED THAT THE VALVE COVER, OIL FILTER HOUSING GASKET O RING, FRONT CRANKSHAFT SEAL, OIL PUMP SOLENOID VALVE, WATER PUMP PULLEY DRIVE WHEEL, AND WATER PUMP ALL NEEDED TO BE REPLACED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362365October 2, 2020
AIR BAGS, SEATS
MY AIRBAG LIGHT WAS ILLUMINATED ON DASH AND CENTER CONSOLE. I TOOK MY VEHICLE TO A MECHANIC WHO FOUND MULTIPLE SEAT MAT SENSOR FAULT CODES STORED. THE SEAT MAT IS NOT FUNCTIONING PROPERLY BY FAILING TO RECOGNIZE IF THERE IS A PASSENGER IN THE SEAT AND/OR THEIR WEIGHT. AS A RESULT, THE AIRBAG MAY FAIL TO DEPLOY COMPLETELY OR INADVERTENTLY DEPLOY ON A PASSENGER WEIGHING LESS THAN 45 POUNDS. BOTH RESULTING IN ADDITIONAL INJURIES AND/OR DEATH. MY MECHANIC HAS INFORMED ME MINI HAS HAD NUMEROUS ISSUES/RECALLS WITH THESE SEAT MAT SENSORS, AS DOCUMENTED IN MINI SERVICE BULLETIN DATE JANUARY 2019 (I HAVE ATTACHED A COPY). THE ISSUE AFFECTS NUMEROUS MINI MODELS MADE THROUGHOUT VARIOUS YEARS, INCLUDING 2012 WHICH IS THE SAME YEAR AS MY MINI. THESE SEAT MAT SENSORS DEFINITELY NEED TO BE REEVALUATED AND POTENTIALLY EXPAND THE RECALL/SAFETY ALERT TO INCLUDE ADDITIONAL MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360812September 23, 2020
AIR BAGS
THE PASSENGER AIRBAG WARNING SAFETY LIGHT COMES ON AND STAYS ON WHEN NO-ONE OR SOMEONE IS SITTING IN THE PASSENGER SEAT WITH AND WITHOUT THEIR SEATBELT FASTENED. I SEARCHED ONLINE REGARDING THIS AND FOUND SEVERAL OTHER PEOPLE EXPERIENCING THE SAME ISSUE. SINCE THIS IS POTENTIALLY A SAFETY HAZARD TO A PASSENGER IT MUST BE RECALLED SINCE MULTIPLE MINI COOPERS ARE EXPERIENCING THIS ERROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329373June 17, 2020
STEERING
STEERING ASSIST AS GONE OUT. NO STEERING. THE CAR HAS 34000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327159June 3, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 MINI COOPER S COUNTRYMAN. THE CONTACT TOOK THE VEHICLE TO MINI OF ARLINGTON (2001 N COLLINS ST, ARLINGTON, TX 76011) FOR AN OIL CHANGE AND WAS INFORMED BY THE MECHANIC THAT THE WATER PUMP WAS FAILING AND NEEDED TO BE REPLACED. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 18V248000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326149May 27, 2020
STRUCTURE:BODY
DRIVER SIDE FRONT DOOR FAILS TO OPEN WHEN STATIONARY. USING REMOTE AND/OR THE INTERIOR UNLOCK TOGGLE ALLOWS THE UNLOCK INDICATOR ON THE UPPER DOOR SILL TO POP UP; HOWEVER, NEITHER THE INTERIOR NOR EXTERIOR DOOR HANDLES, WHEN PULLED, OPEN THE DOOR. DRIVER MUST EXIT VIA WINDOW OR PASSENGER SIDE DOOR. ALL OTHER DOORS OPERATE IN A NORMAL FASHION. THIS HAPPENED INTERMITTENTLY FROM 2 MAY 2020 UNTIL 26 MAY 2020. CURRENTLY AS OF 26 MAY 2020, THE DOOR UNLOCK INDICATOR POPS UP OR DOWN WITH REMOTE OR INTERIOR TOGGLE, BUT FAILS TO OPEN WHEN INTERIOR OR EXTERIOR DOOR HANDLE IS PULLED. THIS IS A KNOWN DEFECT AND CAN BE IDENTIFIED ON VARIOUS WEBSITES. THOUGH THE YEAR AND MODEL MAY BE DIFFERENT THAN OURS, MANY PARTS ARE SHARED ACROSS MODELS AND YEARS. HTTP://FORUMS.PELICANPARTS.COM/MINI-DISCUSSION-FORUM/939545-DRIVER-DOOR-WONT-OPEN.HTML HTTPS://WWW.NORTHAMERICANMOTORING.COM/FORUMS/STOCK-PROBLEMS-ISSUES/187003-DRIVER-S-DOOR-WON-T-OPEN-FROM-INSIDE-OR-OUTSIDE.HTML HTTPS://WWW.MINI2.COM/THREADS/DRIVER-DOOR-STUCK-CLOSED-HELP.183918/ HTTP://WWW.PSMINI.ORG/FORUM/DRIVERS-DOOR-WONT-OPEN-FROM-INSIDE_TOPIC6265.HTML HTTPS://MINICOOPERFORUMS.COM/FORUM/2002-2006-MINI-COOPER-R50-11/MINI-COOPER-DOOR-WONT-OPEN-NOT-ACTUATER-3479/*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321445April 17, 2020
ENGINE
THE FIRST IMAGE SHOWS A QUOTE FOR WORK THAT EDISON MINI STATED MY CAR NEEDS. THE SECOND IMAGE IS A SCREENSHOT I SAVED FROM THE INTERNET WHEN I RESEARCHED IF THE ISSUE WITH THE THE WATER PUMP IS A KNOWN ISSUE FOR MY YEAR AND MAKE OF MY CAR. IS THERE A WAY WHERE YOU CAN HELP ME TO GET THIS WATER PUMP ISSUE CORRECTED BY MINI, AT THEIR EXPENSE? MY CAR IS A 2012, 8 YEARS OLD AND I HAVE A MERE 77,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320446April 7, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ELECTRICAL CONTROL UNIT WENT OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301419January 23, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
THE CAR STALLED WHILE DRIVING ON FREEWAY ONCE AND HIGH PRESSURE FUEL PUMP WAS REPLACED BY MINI COOPER AND AGAIN SECOND TIME ON INNER ROADS DRIVING AT 20 MILES AN HOUR....WITHOUT ANY WARNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291281December 26, 2019
ENGINE
MY MOTHER WHO OWNS THIS 2012 MINI COOPER HAS SUDDENLY NOW STARTED HAVING ISSUES WITH HER WATER PUMP LEAKING. I TOOK IT TO THE DEALERSHIP AND WAS TREATED WITH THIS RUDE EMPLOYEE BY CHRISTOPHER GUZMAN WHOM HAD A VERY UNPROFESSIONAL AND NO EMPATHY. VERY SHORT WITH RESPONSES AND SARCASM.KEEP IN MIND MY MOTHER IS ELDERLY AND KNOWS NOTHING ABOUT CARS. SO I LOG INTO TO YOUR SITE AND SEE THERE IS A RECALL ON WATER PUMPS BUT MY MOTHER'S IS NOT ONE OF THEM. AND GUESS WHAT HER WARRANTY JUST EXPIRED MARCH 2019. GO FIGURE. SO IF SOMETHING WOULD HAVE HAPPENED TO MY MOTHER BECAUSE OF DEFECTIVE WATER PUMP. AND HOW FUNNY HOW MY MOMS CAR WAS NOT A RECALL. I WOULD QUALIFY FOR THAT ACTION LAWSUIT. HOW DOES A 2012 WATER PUMP JUST GIVE UP WITH VERY LOW MILEAGE 24 000 I WOULD LIKE TO ESCALATE THIS FURTHER AND AN EXPLANATION HOW THIS COULD HAVE HAPPENED!! LOOK AT THE MILAGE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269428October 18, 2019
ENGINE
TL* THE CONTACT OWNED A 2012 MINI COOPER S COUNTRYMAN. AFTER DRIVING FOR APPROXIMATELY FOUR HOURS, THE CONTACT PARKED THE VEHICLE AND BLACK SMOKE APPEARED UNDER THE HOOD. THE CONTACT EXITED THE VEHICLE AND CALLED 911. THE POLICE AND FIRE DEPARTMENTS ARRIVED AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT AND A FIRE REPORT WERE FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND FACILITY. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. *LN*JB*PM*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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