MINI Cooper Complaints (2014)

49 consumer complaints on file.

#10957644February 28, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2014 MINI COOPER S. WHILE ACCELERATING FROM A STOP LIGHT, THE CONTACT'S VEHICLE CRASHED INTO THE PRECEDING VEHICLE. THE DRIVER SIDE AIR BAG DEPLOYED. THE CONTACT BLACKED OUT DUE TO THE DEPLOYMENT AND WAS NOT ABLE TO PROVIDE FURTHER DETAILS. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN AUTO BODY REPAIR SHOP WHERE THE BODY DAMAGES WERE REPAIRED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10863472May 5, 2016
AIR BAGS
MY CAR WAS PARKED AND I WENT TO START IT UP IN THE MORNING TO GO TO WORK. A LIGHT CAME ON WHICH LOOKED LIKE AN AIRBAG/SEATBELT LIGHT. IN MY VEHICLE IT WAS NOT ONE OF THE REGULAR SERVICE LIGHTS THAT THEY HAVE HIGHLIGHTED IN THE MANUAL SO I CALLED THE DEALERSHIP THAT AFTERNOON. THEY MADE AN APPOINTMENT FOR ME TO BRING MY CAR IN TO BE CHECKED OUT ON 4/5/16 WHICH I DID. BEFORE I GOT THE CAR TO THE DEALERSHIP THE LIGHT HAD TURNED OFF BUT I TOOK IT IN ANYWAY. THEY SAID THEY WOULD CHECK IT OUT AND GET BACK TO ME. THE NEXT DAY THEY CALLED ME TO TELL ME THAT IT WAS AN AIRBAG ISSUE AND THEY HAD TO SPECIAL ORDER THE PARTS FROM GERMANY WHICH WOULD BE IN ON 4/22/16. LATER THAT MONTH THEY CALLED ME BACK AND ASKED ME TO BRING THE LOANER CAR THEY HAD SUPPLIED TO ME BACK BECAUSE THE PARTS WERE NOT AVAILABLE AND BEING BACKORDERED NATIONALLY. THEY HAD THEIR PARENT COMPANY PAY FOR A RENTAL VEHICLE BUT THERE WERE ISSUES WITH A COUPLE OF THOSE CARS TOO. IT IS NOW MAY 5, 2016 AND I HADN'T HEARD ANYTHING MORE SO I CALLED THEM AND THEY SAID THEY MAY HAVE PARTS TOMORROW AND BECAUSE MY CAR HAS BEEN THERE SO LONG THEY WOULD TRY AND PUT MINE FIRST TO BE SERVICED. IT'S BEEN VERY DISAPPOINTING AND AN INCONVENIENCE SINCE THEY HAVE PUT ME IN 4 DIFFERENT CARS IN THE LAST MONTH. NOW I AM UNEASY ABOUT HOW SAFE MY VEHICLE ACTUALLY IS. IT IS A 2014 AND HAS LOW MILES AND IS IN GOOD SHAPE AND I'VE HAD IT LESS THAN A YEAR AND QUESTIONING MY DECISION TO PURCHASE THIS VEHICLE AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838742February 27, 2016
STRUCTURE:BODY
DRIVER'S DOOR HANDLE LOCK COVER (PLASTIC) FELT UNEXPECTEDLY WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822384January 26, 2016
UNKNOWN OR OTHER
EXPERIENCED A LOUD RATTLE IN THE CAR, TOOK IT TO THE DEALER, THEY REPLACED THE REAR SHOCKS, BUT THE RATTLE STILL HAS NOT BEEN ILLUMINATED. I EMAILED THE DEALER AND TOLD HIM THAT REPLACING THE SHOCKS DID NOT ILLUMINATE THE PROBLEM, HE SAID THAT MINI ENGINEERING IS GOING TO WORK ON THIS PROBLEM, THAT EVIDENTLY IS OCCURRING IN THIS YEAR AND MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821813January 22, 2016
UNKNOWN OR OTHER
TWO TIRES THAT CAME WITH MY MINI COOPER 2014 WENT FLAT IN LESS THAN 7,500 MILES, ONE ON NOV 7, 2015 AND THE OTHER ON JAN 3, 2016. THE TIRES ARE VERY EXPENSIVE (ABOUT $200 PER TIRE) AND OF VERY LOW QUALITY. AS A CUSTOMER I FEEL BEING CHEATED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783527October 19, 2015
ENGINE
I HAVE A 2014 MINI COOPER HARDTOP. I HAVE HAD THIS CAR SERVICED AT LEAST 4 SEPARATE TIMES FOR A RECURRING ISSUE. TODAY WAS VERY DIFFERENT AND UNEXPLAINABLE. I WAS DRIVING TO WORK ON THE FREEWAY, MY CAR REACHES SPEEDS OF 80 AT LEAST, BUT I HAD SLOWED TO A CRAWL BEFORE THE TOLL PLAZA. TRAFFIC WAS THE USUAL HEAVY TRAFFIC. I MUST HAVE BEEN GOING 5-10 MPH IN STOP AND GO TRAFFIC. SUDDENLY, TH CAR STARTED BUCKING , LIKE IT WAS HAVING TROUBLE DOWNSHIFTING . THIS IS THE TYPICAL BUCKING IT MAKES RIGHT BEFORE THE "DRIVE TRAIN MALFUNCTION: DRIVE MODERATELY." WARNING COMES ON. THE ENGINE STARTED TICKING (TO ME THAT IS INDICATING LACK OR NO OIL). "DRIVE TRAIN MALFUNCTION: DRIVE MODERATELY." AND "DROP IN OIL PRESSURE. SLOW TO A STOP " WARNINGS BOTH CAME ON. I PULLED OVER 3 LANES QUICKLY TO THE SIDE OF THE FREEWAY , SHUT THE CAR OFF AND HOPED I WAS IN A SAFE SPOT. WHEN THE TOW TRUCK OPERATOR CAME, HE TOLD ME OIL WAS UNDERNEATH MY CAR. WHY WOULD A CAR JUST SPILL OIL OUT WHILE DRIVING ? IM PRETTY SCARED OF WHAT HAS HAPPENED TO MY ENGINE. CAR IS AT THE DEALER, AND I'M REALLY NOT CONFIDENT IN THIS CAR. I HAVE NOT BEEN CONFIDENT SINCE ALL OF THE PROBLEMS I HAVE HAD SINCE PURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758960August 24, 2015
ELECTRICAL SYSTEM
YOUTUBE LINK: HTTPS://WWW.YOUTUBE.COM/WATCH?V=QWXHFEKSZ0W MINI COOPER S ROADSTER 6 SPEED MANUAL WHILE DRIVING SMELLED ODOR OF RUBBER BURNING, THEN ABOUT 10 SECONDS LATER SAW SMOKE COMING FROM THE DEFROSTER VENTS AND THEN SOME SORT OF WARNING LIGHT CAME ON AND I IMMEDIATELY TURNED OFF THE ENGINE AND COASTED TO A STOP BELIEVING THE ENGINE HAD OVERHEATED. I GOT OUT OF THE CAR AND THE SMOKE GOT WORSE AND WHEN THE PLASTIC IN THE DASHBOARD HAD MELTED AWAY I SAW FLAMES AND CALLED 911. THIS ALL HAPPENED IN LESS THAN 2 MINUTES FROM THE START TO CALLING 911. THE ENGINE WAS NOT DAMAGED AND THIS WAS FROM THE WIRING I BELIEVE. I PURCHASED THE CAR NEW ON MAY 28, 2014. THE CAR WAS TOTALED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10733953July 14, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 MINI COOPER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V815000 (STRUCTURE) WAS RECEIVED IN FEBRUARY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733782July 13, 2015
POWER TRAIN
I WAS DRIVING ON AN INTERSTATE AND A WARNING READING "DRIVETRAIN MALFUNCTION. DRIVE MODERATELY" CAME ON. POWER WAS LOW (COULDN'T GET THE CAR OVER ABOUT 60 MPH, NOT SAFE ON AN INTERSTATE WITH STEADY TRAFFIC) AND CAR WAS SOMEWHAT CHUGGY. THIS CAR HAS THREE TIMES IN UNDER 8000 MILES TOLD ME THE OIL WAS LOW AND IT WAS CRITICALLY NECESSARY FOR ME TO ADD A QUART, WHICH SEEMS RELATED. AFTER STOPPING AND CALLING MINI (WHO TOLD ME THEY WOULD SEND A TOW TRUCK IF THE LIGHT HAD BEEN RED, RATHER THAN YELLOW) AND STARTING THE CAR BACK UP SOME 20ISH MINUTES LATER, NO WARNING. UNSURE WHEN THE NEXT WARNING IN THIS NEW CAR WILL COME UP, BUT MINI SAYS THERE IS AN ISSUE WITH OIL FILTER HOUSINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731217June 30, 2015
STRUCTURE
TL* THE CONTACT OWNS A 2014 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V815000 (STRUCTURE). THE CONTACT STATED THAT THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723675June 5, 2015
STEERING
TL* THE CONTACT OWNS A 2014 MINI COOPER. WHILE DRIVING AT 80 MPH, THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V815000 (STRUCTURE) AND 14V154000, (EQUIPMENT); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716741May 15, 2015
STRUCTURE
TL* THE CONTACT OWNS A 2014 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V815000 (STRUCTURE) HOWEVER, THE PART NEEDED TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/10/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715824May 12, 2015
POWER TRAIN, ENGINE
DRIVING ON THE FREEWAY, CAR LOST OIL PRESSURE SUDDENLY, OIL POURED OUT OF VEHICLE, SMOKING AS WARNING LIGHTS INDICATED "DRIVE TRAIN MALFUNCTION" AND THEN, "LOSS OF OIL PRESSURE: STOP VEHICLE". DIAGNOSED AS A FAILURE OF A WELDING ON THE OIL PUMP HOUSING. MINI REPLACED PART AND RETURNED CAR TO ME. WITHIN 1 MILE, "DRIVE TRAIN MALFUNCTION" IGNITED AGAIN. A WEEK LATER, THEY REPORTED THAT THERE WERE METAL SHAVINGS IN THE OIL AND THE ENGINE NEEDED TO BE REPLACE. I SOLD IT BACK TO MINI AS A LEMON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706147April 16, 2015
POWER TRAIN
WHEN ACCELERATING WITH TRANSMISSION IN FIRST GEAR FROM A STOP IT WILL ON OCCASION JUMP OUT OF GEAR CAUSING A LOSS OF POWER TO THE DRIVING WHEELS. CAR HAS A SIX SPEED MANUAL TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704005April 6, 2015
POWER TRAIN, ENGINE
WHILE DRIVING IN THE HIGHWAY, THE CAR SUDDENLY STARTED SHAKING AND HAVING LOUD CLUNKING RATTLING NOISE. THE EXHAUST WAS SPEWING HEAVY WHITE SMOKE. THE CAR SUDDENLY SLOWED AND THEN STOPPED WITH " DRIVETRAIN MALFUNCTION." WE ALSO GOT INTO AN ACCIDENT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700844March 21, 2015
ENGINE, POWER TRAIN
OIL FILTER HOUSING FAILED DURING COMMUTE AND LOST ALL OIL. NEEDED TO HAVE THE CAR TOWED FOR REPAIR. RECEIVED THE CAR BACK NEXT DAY. FAILED PART IS CURRENTLY SUBJECT OF RECALL, BUT MY CAR DID NOT FALL INTO THE SCOPE OF THE RECALL SO I NEVER RECEIVED A NOTICE. TWO DAYS AFTER REPAIR FOR THE OIL FILTER HOUSING, THE VANOS SYSTEM FAILED. ENTIRE VANOS SYSTEM NEEDED TO BE REPLACED, TOOK A TOTAL OF 6 DAYS FOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694167March 13, 2015
SEATS
DRIVING TO SHOPPING CENTER, I HAD MY HEATED SEAT TURNED TO THE HIGHEST SETTING. IT SEEMED AS THOUGH THE SEAT WAS UNUSUALLY WARM SO I TURNED THE SEAT DOWN TO THE MEDIUM SETTING AND CONTINUED DRIVING. THE SEAT CONTINUED TO FEEL UNCOMFORTABLE AS I DROVE, SO I TURNED IT DOWN TO LOW, BUT IT STILL DID NOT COOL DOWN. IT BECAME ALARMINGLY HOT SO I TURNED IT OFF COMPLETELY BUT IT DID NOT COOL DOWN. AT THIS POINT I WOULD HAVE EXITED THE CAR, BUT I WAS IN HEAVY TRAFFIC IN FRONT OF THE MALL. AFTER PARKING I DID MY SHOPPING AND DID NOT TURN THE SEAT ON FOR THE DRIVE HOME. THE NEXT MORNING I DISCOVERED A 13 INCH BURN IN THE CONFIGURATION OF A WIRE ON MY LEFT BUTTOCK AND THIGH. (PICTURE TAKEN) BMW REPORT STATED THAT THEY FOUND NOTHING WRONG WITH THE SEAT AND THAT IT "PERFORMED AS IT WAS DESIGNED." THEY ACCEPTED NO RESPONSIBILITY FOR MY BODILY INJURY. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10693827March 12, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 MINI COOPER. WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. A "VEHICLE NOT IN PARK, PLEASE PUT IN PARK AND RESTART" MESSAGE WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692918March 9, 2015
SEAT BELTS
AFTER UNLATCHING THE DRIVER SIDE SEATBELT, THE BELT FOLD INTO THE RETRACTION MECHANISM SUCH THAT IT GOT STUCK AND COULD NOT BE USED UNTIL IT WAS MANUALLY UNSPOOLED, WHICH IS EXTREMELY DIFFICULT TO DO. THIS HAS HAPPENED MANY TIMES IN THIS CAR AND PRESENTS AND SERIOUS SAFETY ISSUE SINCE IT RENDERS THE SEATBELT POTENTIALLY UNUSABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692115March 4, 2015
SUSPENSION
MY CAR WOULD MAKE A NOISE AT THE REAR OF THE CAR WHEN I DROVE ON A BUMPY STREET, I TOOK THE CAR TO THE DEALER AND AFTER THERE INSPECTION , THEY SAID THE REAR SWAY BAR LINKS HAD TO BE REPLACED. I AM CONCERNED THAT IF THE ORIGINAL PARTS WERE DEFECTIVE, MAYBE THE NEW PARTS WILL ALSO BE DEFECTIVE... THE CAR IS UNDER WARRANTY, THE DEALER IS MAKING THE REPAIRS...UPDATED 10/15/15 *BF THE DEALER STATED THE REAR SWAY BAR LINK WAS NOT THE PROBLEM CAUSING THE NOISE. UPDATED 10/20/15 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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