Mercury Tracer Complaints (1997)

142 consumer complaints on file.

#850491November 12, 1999
AIR BAGS:FRONTAL
WHILE DRIVING DOWN THE ROAD A DEER WAS CROSSING. SWERVED TO AVOID HITTING THE DEER, AND CONSUMER HIT A TREE. UPON IMPACT, AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED INJURIES. HOWEVER, AFTER TURNING OFF THE CAR AIRBAGS DEPLOYED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#548927October 7, 1999
POWER TRAIN
SPEEDOMETER FAILED, REPLACEMENT OF THE CABLE DID NOT RECTIFY FAILURE. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850026October 5, 1999
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
FRONT SEAL LEAKING AT 36,000 MILE OF WEAR; ASKING NHTSA TO LOOK INTO THIS MATTER AND PROVIDE ADDITIONAL INFROMATION ON THIS CONDITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847977September 17, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WHEN APPLYING THE BRAKES PEDAL STIFFENS AND THE VEHICLE TAKES LONGER TO SLOW DOWN. THERE IS ALSO A VIBRATION THAT OCCURS DURING BRAKE APPLICATION. DEALER REPLACED PADS, AND PROBLEM STILL EXISTS. HAS BEEN TO DEALER 6 OR 7 TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#609779September 8, 1999
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY--DEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845399August 19, 1999
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
WHEN TRYING TO APPLY THE SEAT BELT BUCKLE THE SEAT BELT BROKE.DEALER WAS CONTACTED AND STATED THAT THEY WOULD FIX THE SEAT BELT AT OWNER'S COST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709285July 27, 1999
ENGINE AND ENGINE COOLING:ENGINE
THE CRANKSHAFT PULLEY "SEPARATED" RUINING THE BELT AND THE PULLEY, REQUIRING THAT BOTH BE REPLACED. I DID NOT THINK THAT I SHOULD HAVE THESE TYPE OF PROBLEMS WITH A CAR THAT ONLY HAD 40,600 MILES ON IT. I FEEL LIKE I SHOULD BE COMPENSATED BY THE MANUFACTURER OR THE DEALER WHO WORKED ON THE CAR. I AM RELUCTANT TO BELIEVE THAT I WILL NOT HAVE FURTHER PROBLEMS WITH THIS CAR OR THE SAME PROBLEM AGAIN. I WOULD LIKE TO KNOW EXACTLY WHY AND HOW THIS HAPPENED, OTHER THAN BEING TOLD THAT I AM NOT THE FIRST ONE IT HAS HAPPENED TO. I FEEL LIKE THIS COULD HAVE BEEN A LOT WORSE THAN IT WAS, ONLY BECAUSE I NOTICED IT WHEN I DID AND TOOK IT TO BE REPAIRED DID I NOT HAVE MORE EXTENSIVE DAMAGE THAN I DID. BUT, I STILL DON'T THINK I SHOULD HAVE HAD THIS TYPE OF PROBLEM TO BEGIN WITH. THE CAR SHOULD HAVE BEEN FIXED FOR FREE. I DO NOT KNOW WHETHER OR NOT I WILL KEEP THE CAR AFTER HAVING HAD THIS TYPE OF PROBLEM WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843239July 23, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE IS STALLING WHEN TURNING A CORNER, STOPPING AT A RED LIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#840289June 17, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN THE BRAKES ARE APPLIED THEY SHUTTER. DEALER HAS REPLACED THE BRAKE PADS AND REALIGNED THE ROTORS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838474May 26, 1999
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
AT 36,000 MILES ALTERNATOR NUTS THAT HOLD THE POWER STEERING BELT CAME OFF, CAUSING LOSS OF POWER STEERING CONTROL. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837923May 13, 1999
VISIBILITY:GLASS, SIDE/REAR
CONSUMER WAS GETTING INSIDE THE CAR, CLOSED THE DOOR, AND THE BACK WINDOW SHATTERED . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836159March 25, 1999
AIR BAGS:FRONTAL
WHILE DRIVING DRIVER'S AND PASSENGER'S SIDE AIR BAG LIGHT KEEPS COMING ON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704829March 23, 1999
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702856February 2, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BRAKES SQUEAL WHEN APPLIED,REAR PADS/ SHOES NOISY WHEN APPLIED & RELEASED, DEALER SAID STILL HAD 60% OF PADS AND THERE WAS NOTHING WRONG. DEALER SAID THAT ALL OF THE NEW TYPE LININGS MAKE NOISE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702858February 2, 1999
ENGINE AND ENGINE COOLING:ENGINE
WHEN STARTED COLD THE LIFTERS TAP FOR A WHILE, UNTIL IT WARMS UP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#608148February 1, 1999
SEAT BELTS:FRONT:ANCHORAGE
SEAT BELT DOES NOT FIT CONSUMER PROPERLY, EXTENDERS ARE NOT AVAILABLE. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834025January 27, 1999
AIR BAGS:FRONTAL
WHEN VEHICLE SLID OFF THE ROAD AND WENT DOWN INTO A DITCH, AIR BAGS ON THE DRIVER'S AND PASSENGER'S SIDES DEPLOYED, BUT THE PASSENGER'S SIDE AIR BAG DID NOT INFLATE, CAUSING THE PASSENGER TO HIT HER FACE ON THE WINDSHIELD. THE VEHICLE HAS BEEN TOTALLED BY THE INSURANCE COMPANY. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#700946November 27, 1998
STEERING, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
STEERING, SHIMMERING LIKE THE FRONT END WAS OUT OF LINE, SERVICE ENGINE SOON LIGHT CAME ON AND WENT OFF 2 TIMES THIRD TIME WENT TO DIXIE AND SET UP TO HAVE IT CHECK SINCE THE LIGHT STAYED ON THIS TIME AND DID NOT GO BACK OFF. SEATBELT, WILL NOT LATCH AT TIMES I HAVE TO KEEP TRYING TO PRESS IN THE RELEASE BUTTON FOR IT TO FINALLY LOCK. AT TIMES WOULD COME OFF WHILE DRIVING. DIXIE SET UP AN APPOINTMENT 1 WEEK AFTER I WENT THERE TO HAVE ALL OF THE ABOVE CHECKED.DATE DIXIE MOTORS LOOKED AT CAR JULY 24,1998. KEEPED CAR ABOUT 7 HRS. TOLD ME THEY CLEANED SEATBELT, DID NOT TELL ME WHAT WAS WRONG WITH STERRING AND THE ONLY THING FIXED WAS SERVICE ENGINE LIGHT. ON JULY 30,1998 3 DAYS AFTER BRINGING MY CAR IN TO BE FIX THE STEERING GRAB TO RIGHT COMING OUT OF CURVE AND SEATBELT CAME OFF WHEN THE CAR HIT A POLE. INJURING MY ARM,NECK AND LOWER BACK. ALL HAVE HEALED EXCEPT MY ARM. CALL A FORD REPERSENTIVE THEY HAD THE CLAIM DIVIONS CALL ME. I WENT TO BRUMFIELD FORD IN AMITE SINCE I DO NOT TRUST THE DIXIE MOTOR. MR RAFF CALLED DIXIE MOTORS LAST WEEK THEY TOLD HIM I HAVE NEVER BROUGHT MY CAR IN TO BE SERVICE. I SHOWED MR. RAFF THE WORKORDER PAPER 42094 CUSTOMER#35145, HE DID NOT UNDERSTAND WHY THEY SAID I DID NOT BRING THE CAR THERE. I DO NOT KNOW WHAT TO DO ANYMORE, I HAVE A NEW CAR I'M AFRAID TO DRIVE PLEASE HELP. THANK YOU JANELLE NEGROTTO( DOT NUMBER: AP7JJKUU TIRE SIZE: P185/65R14 )
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#831230November 23, 1998
ENGINE AND ENGINE COOLING:ENGINE
ENGINE TAPS AND CUTS OFF WHILE DRIVING. ENGINE CHECK LIGHT COMES ON. DEALER CONTACTED AND IS AWARE OF THE PROBLEM. STATED THE PROBLEM CAUSED BY CRACKED CRANKSHAFT. AFTER ENGINE REPLACED, PROBLEM CONTINUED AND DEALER SAID THE TRANSMISSION NEEDED TO BE REPLACED. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831231November 23, 1998
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES WERE GRINDING AND SQUEAKING. TO STOP THE VEHICLE THE PEDAL HAD TO BE PUSHED ALL THE WAY TO THE FLOOR. CONTACTED THE DEALER AND THEY DENIED THE SERVICE. FOUND THE VEHICLE WAS UNDER ANOTHER VIN #. REPAIR WORK STILL CANNOT BE DONE BECAUSE THE WARRANTY HAS EXPIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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