Mercury Sable Complaints (1998)

190 consumer complaints on file.

#11084724April 12, 2018
UNKNOWN OR OTHER
REAR COIL SPRINGS BROKEN ON BOTH SIDES. POOR DESIGN. I WAS TOLD THERE IS A RECALL ON THIS, BUT I DO NOT SEE IT. THIS IS UNSAFE, BECAUSE IT WILL THROW THE CAR AS IT GOES OVER A BUMP. IT CAN ALSO PUSH UP INTO THE TRUNK, IF NOT FIXED. VERY, VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875217June 20, 2016
EXTERIOR LIGHTING
THE HIGH BEAMS DO NOT FUNCTION, UNLESS THE LEVER (WHICH CHANGES THE BEAM FROM LOW TO HIGH) IS PULLED TOWARDS ME AND HELD CONSTANTLY IN THAT POSITION. WHEN THIS LEVER IS RELEASED THE HIGH BEAMS GO OFF, BUT THERE ARE NO LOW BEAMS. THE DEFECTIVE PART , ACCORDING TO MY MECHANIC, IS THE "LIGHTING CONTROL MODULE".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781703October 13, 2015
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 1998 MERCURY SABLE. WHILE DRIVING 35 MPH, THE BRAKES FAILED. DUE TO THE BRAKE FAILURE, THE VEHICLE WAS INVOLVED IN A CRASH AT AN INTERSECTION WITH AN ONCOMING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND PASSENGER SUSTAINED INJURIES TO THE BACK AND FACE THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 179,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10489301December 19, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1998 MERCURY SABLE. THE CONTACT STATED THAT HE WOULD HEAR A RATTLING NOISE FROM UNDER THE HOOD AND ASSUMED THAT THE MOTOR MOUNTS NEEDED TO BE REPLACED. THE CONTACT REPAIRED THE VEHICLE BUT THE FAILURE RECURRED. THE CONTACT INSPECTED UNDER THE VEHICLE AND NOTICED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO THE DEALER AND STATED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453901April 3, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1998 MERCURY SABLE. THE CONTACT HAD BEEN PARKED FOR TWO HOURS IN THE PARKING LOT OF A SMALL COMMUNITY PARK. AS THE CONTACT WAS DRIVING APPROXIMATELY 5-10 MPH, THE VEHICLE SUDDENLY ACCELERATED AT A HIGH SPEED. THE CONTACT DID NOT HAVE TIME TO CHECK THE SPEEDOMETER BEFORE THE TURN WAS COMPLETED. THE VEHICLE FAILED TO SLOW DOWN WHEN ENGAGING THE BRAKE PEDAL AND BECAUSE THE TURN HAD NOT BEEN COMPLETED THE CONTACT VEERED OFF TO THE LEFT OF THE ROAD AND THEN CROSSED THE ROAD TO THE RIGHT. AS THE CONTACT TRIED TO GET BACK ON THE ROAD, SHE DROVE OVER A TWO-FOOT BOULDER AND SEVERAL SMALLER BOULDERS AND THEN CRASHED INTO A FENCE OF TALL BUSHES AND CAME TO A STOP APPROXIMATELY TEN FEET PAST THE BOULDERS THAT HAD BEEN DRAGGED IN THE MIDDLE OF THE DRIVEWAY. THE AIR BAGS DEPLOYED AS THE VEHICLE CAME TO A STOP. THIS ALL TOOK PLACE IN A MATTER OF SECONDS. THERE WERE NO PERSONAL INJURIES. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO AN AUTHORIZED FORD DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATELY FAILURE MILEAGE WAS 93,300
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10394375April 6, 2011
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 1998 MERCURY SABLE. THE CONTACT WAS DRIVING IN REVERSE 3 MPH AND IN A RESIDENTIAL DRIVEWAY WHEN THE VEHICLE STOPPED MOVING. THE ENGINE WAS STILL RUNNING. WHILE INSPECTING THE VEHICLE, HE FOUND THAT THE FRONT COIL SPRING HAD FRACTURED AND PUNCTURED THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 132,000. UPDATED 05/24/11*LJ UPDATED 05/26/11*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377898January 19, 2011
STEERING, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1998 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE WOULD ACCELERATE INDEPENDENTLY WHEN DRIVING AT VARIOUS SPEEDS. IN ADDITION, THE HORN WOULD SOUND INDEPENDENTLY. THE CONTACT FURTHER INSPECTED THE VEHICLE AND STATED THAT THERE WAS A BUILDUP OF CORROSION FOUND ON AN UNKNOWN PIN INSIDE OF THE STEERING COLUMN. THE CONTACT BELIEVED THE FAILURE WAS CAUSED BY THE CORROSION OF THE STEERING COLUMN COMPONENTS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351299August 23, 2010
ELECTRICAL SYSTEM
MY CHECK ENGINE LIGHT CAME ON. I TOOK MY CAR TO A REPAIR SHOP TO RETRIEVE STORED ENGINE CONTROL CODES PO443 AND PO455. I REPLACED THE PART AND THERE IS STILL THE SAME CODE PO443 AND PO455. I KEEP MY OLD PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283431September 9, 2009
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS 1998 MERCURY SABLE. SEVERAL MECHANICS STATED THAT THE REAR SUSPENSION AND THE REAR COIL SPRINGS FAILED. THE DEALER STATED THAT THE REAR COIL SPRING CORRODED AND WAS RELATED TO A MANUFACTURERS RECALL; HOWEVER, THE VIN WAS NOT A PART OF THE RECALL. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 80,000. UPDATED 10/21/09 *BF THE CONSUMER WAS ALSO INFORMED THE FRONT COIL SPRINGS WERE DEFECTIVE AS WELL. UPDATED 10/23/09*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257158February 2, 2009
SUSPENSION
TL*THE CONTACT OWNS A 1998 MERCURY SABLE. WHILE DRIVING 45 MPH, THE DRIVER'S SIDE TIRE SUDDENLY BLEW OUT. THERE WAS NO CRASH AS A RESULT OF THE FAILURE. AN INDEPENDENT MECHANIC ASSISTED THE CONTACT WITH PLACING THE SPARE TIRE ON THE VEHICLE AND THEN INFORMED HIM THAT THE COIL SPRING WAS THE CAUSE OF THE BLOW OUT. THE DEALER STATED THAT ONLY 1999-2001 SABLES WERE INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). HE SPOKE WITH THE MANUFACTURER AND THEY CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 94,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223134April 2, 2008
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL*THE CONTACT OWNS A 1998 MERCURY SABLE. WHILE THE VEHICLE WAS AT THE SHOP FOR AN OIL CHANGE, THE MECHANIC NOTICED A SMALL HOLE UNDER THE FRAME. THE CONTACT TOOK THE VEHICLE TO HAVE THE BRAKES REPAIRED AND WAS INFORMED THAT THERE WERE SEVERAL SMALL HOLES NEAR THE SUBFRAME BY THE ENGINE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 180,000 AND FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213417January 2, 2008
TIRES, SUSPENSION:FRONT, SUSPENSION:FRONT:SHOCK ABSORBER, SUSPENSION:FRONT:CONTROL ARM, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, TIRES:TREAD/BELT
98 SABLE WAGON. (SPRING PLATE GAVE AND SPRING BLEW OUT TIRE AND DAMAGED FRONT END RODS OR ARMS, SHOCK ACCORDING TO FORD SERVICE ANALYSIS) AND LEFT FRONT END ALMOST SITTING ON THE GROUND. ACCORDING TO FORD ANALYSIS). I THOUGHT IT WAS JUST A BLOW OUT SO I HAD AAA COME TO TOW IT TO MY DEALERSHIP. WHEN THE AAA DRIVER SAW THE DAMAGE, HE SAID HE'S SEEN THIS SEVERAL TIMES AND THAT THERE WAS A SAFETY RECALL OUT FOR THIS SPECIFIC SITUATION. FORD DEALERSHIP LOOKED UP RECALLS FOR MY CAR AND SAID THERE WAS ONE FOR WHAT HAPPENED TO MY CAR BUT IT WAS FOR 99 AND NEWER MODELS AND THAT THERE WAS NOTHING THEY COULD DO ABOUT REPAIRING IT UNDER A RECALL. I CALLED FORD CORPORATE CUSTOMER SERVICE AND THEY TOLD ME THAT THERE WAS NOTHING THEY COULD DO AND WOULDN'T INVEST THEIR MONEY INTO REPAIRING MY CAR. FORTUNATE FOR ME THE INCIDENT OCCURRED WHILE BACKING OUT OF MY DRIVEWAY. IF IT WERE ON THE HIGHWAY, IT WOULD HAVE BEEN A CATASTROPHE. I'VE BEEN TOLD THAT THE 98S AND 99S ARE VERY SIMILAR, SO I DON'T UNDERSTAND WHY FORD WOULDN'T MAKE THE REPAIRS AT THEIR COST UNDER THE SAFETY RECALL. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205004October 3, 2007
VEHICLE SPEED CONTROL
1999 MERCURY SABLE ACCELERATED WITHOUT WARNING. THE CUSTOMER STATED THE VEHICLE ACCELERATED AS HE WAS ATTEMPTING TO BRAKE AT AN INTERSECTION TO MAKE A RIGHT TURN. *KB *TR THE CONSUMER WAS ABLE TO GET THE VEHICLE UNDER CONTROL AFTER PUTTING IT IN NEUTRAL. UPDATED 03/22/10 UPDATED 05/28/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199296August 11, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
BRAKES LINE LEAKING FLUID DUE TO CORROSION OF METAL,LOST ALL BRAKE FLUID WHEN BRAKES WERE PUT ON. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198209August 1, 2007
STEERING
TL*THE CONTACT OWNS A 1998 MERCURY SABLE GS. SHE STATED THAT WHILE TURNING THE VEHICLE IT SWERVED TO THE OPPOSITE DIRECTION. THE VEHICLE TO CRASH INTO A POLE, WHICH CAUSED THE VEHICLE TO ROLL OVER TWO TIMES. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED SWELLING AND SHARP PAINS. THE CRASH WAS REPORTED TO THE POLICE. THE CURRENT AND FAILURE MILEAGES WERE 175,000. THE POWERTRAIN AND PURCHASE DATE WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10191824May 27, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
I WAS JUST PULLING OUT OF WORK WHEN I HEARD MY FRONT DRIVERS SIDE TIRE EXPLODED. I WAS STILL IN THE PARKING LOT GOING LESS THAN 10 MPH. WHEN I GOT THE TIRE OFF I NOTICED THAT MY SPRING HAD BROKEN AND WAS RUBBING UP AGAINST MY TIRE CAUSING MY LOW-SPEED BLOWOUT. FORD HAS ACKNOWLEDGED THAT THERE IS A PROBLEM WITH THESE SPRINGS DUE TO RUST AND CORROSION, BUT HAVE ONLY RECALLED THE 99-01 MODELS. I WOULD LIKE FORD TO LOOK INTO EXTENDING THE RECALL AS I KNOW I AM NOT THE ONLY 98 OWNER TO EXPERIENCE SUCH AN ISSUE. I AM THANKFUL, THOUGH, THAT THIS DID HAPPEN IN A PARKING LOT. I WAS ONLY TWO MINUTES AWAY FROM GETTING ON I-75, AND PROBABLY COULD HAVE LOST MY LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190031May 7, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I DROVE THE CAR TO DO ERRANDS AND IT WAS NOT HAVING ANY PROBLEMS. I PARKED THE CAR AT THE MALL AND CAME BACK TO DRIVE HOME AND THE TRANSMISSION FAILED. THE GEARS WOULD NOT ENGAGE. I WAS FORCED TO HAVE IT TOWED HOME. IT SHOWED NO SIGNS OF HAVING A PROBLEM, AND THE TRANSMISSION FLUID WAS INTACT WITH NO SIGNS OF A PROBLEM. THIS APPEARED TO BE A COSTLY REPAIR, SO I CHOSE NOT TO FIX IT AT THIS TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174619November 28, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, ELECTRICAL SYSTEM
FOR YEARS I HAVE HAD ELECTRICAL PROBLEMS ON 1998 MERCURY SABLE--THE DOME LIGHT, FLOOR LIGHTS AND DOOR LIGHTS CONSTANTLY ON. I KEEP THE DOME LIGHT OFF. THE FLOOR LIGHT BULBS WERE REMOVED. DOOR LIGHTS ARE CONSTANTLY ON. HOWEVER, 1.5 YEARS AGO, I LOST ALL HEADLIGHTS AT NIGHT UPON ENTERING A HIGHWAY. I COULD RISK USING HIGH BEAMS BY HOLDING IN PLACE. MULTIFUNCTION ARM WAS REPLACED AND THE DIAL ON DASHBOARD. THEN BOTH DIALS WERE REPLACED FOR FAN AND HEATING, DEFROST AND AIR CONDITIONER. THEN TOLD MY COMPUTER CHIP NEEDS TO BE REPLACED. I HAVE NO DEFROSTER, HEAT, FAN OR AIR CONDITIONER. ALSO, LAST YEAR AFTER DEALING WITH SERVICE ENGINE LIGHT ON AND OFF THEN STAYING ON FOR YEARS, HAD TO REPLACE THE EMISSIONS SENSOR FOR CAR TO BE INSPECTED. WOULD A DEALER BE WILLING TO GIVE ME A DEFROSTER FIX AND/OR HEAT. MANY PEOPLE HAVE TOLD ME THAT FORD AND MERCURY ARE KNOWN FOR ELECTRICAL PROBLEMS. AND OVER 1500 DOLLARS LATER AND I STILL HAVE A DEFECTIVE, UNSAFE CAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163094July 21, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
DT*: THE CONTACT STATED WHILE BACKING OUT OF THE GARAGE A LOUD BANG WAS HEARD. WHEN THE CONSUMER EXITED THE VEHICLE THE FRONT DRIVER SIDE TIRE WAS OBSERVED TO BE FLAT. THE VEHICLE WAS TOWED TO THE DEALERSHIP, WHERE IT WAS DETERMINED THE COIL SPRING FRACTURED CAUSING THE FLAT TIRE. THE COIL SPRING HAS BEEN REPLACED. UPDATED 08/14/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160277June 20, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
DT*: THE CONTACT STATED WHILE DRIVING 10 MPH THE RIGHT FRONT COIL SPRING FRACTURED AND BLEW OUT THE RIGHT FRONT TIRE. THE DEALERSHIP HAS BEEN INFORMED. UPDATED 07/25/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercury Sable