Mercury Sable Complaints

5,381 consumer complaints on file.

#10087665August 11, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CONSUMER RECEIVED RECALL 04332000, HOWEVER, RECALL REPAIRS COULD NOT BE DONE BECAUSE PARTS WILL NOT BE AVAILABLE FOR UNTIL DECEMBER 2004.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087744August 11, 2004
ENGINE AND ENGINE COOLING
CONSUMER TOOK VEHICLE TO THE DEALER FOR ROUTINE MAINTENANCE, AND MECHANIC DETERMINED THAT THE MOTOR MOUNTS NEED TO BE REPLACED DUE TO CORROSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086664August 11, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING ON THE NY STATE THRUWAY, WITH MY ENTIRE FAMILY IN THE VEHICLE, THE CAR LOST POWER AND COMPLETELY STALLED OUT. IT WAS LATER FOUND TO HAVE THREE (3) CRACKED CAM SHAFTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087574August 10, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
ONSUMER RECEIVED RECALL 04V332000 REGARDING COIL SPRING. DEALERSHIP STILL DOES NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. MECHANIC ADVISED CONSUMER TO CALL IN DECEMBER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087618August 10, 2004
SUSPENSION:FRONT
CONSUMER WAS BACKING OUT OF A PARKING SPACE AND WHEN MOVING FORWARD FRONT SUSPENSION CRASHED TO THE GROUND, AND THE FRONT OF THE VEHICLE COLLAPSED, LEFT FRONT BALL JOINTS FELL TO THE GROUND AND BROKE THE AXLE. CONSUMER CONTACTED THE MANUFACTURER, AND WAS TOLD THAT WARRANTY EXPIRED AND THERE WAS NOTHING THEY COULD DO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086491August 9, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THIS COMPLAINT CONCERNS A 2004 MERCURY SABLE STATIONWAGON. IT WAS PURCHASED 5 DAYS BEFORE THE INCIDENT. I WAS DRIVING IN RURAL POWAY ON AUGUST 3, 2004. I APPARENTLY DROVE OVER A PEBBLE OR SOMETHING - I HEARD A "THUNK" UNDER THE CAR. ALMOST IMMEDIATELY THE CAR LOST POWER, AND CAME TO A COMPLETE STOP A FEW FEET LATER. *AK APPARENTLY THE PROBLEM WAS THAT THE FUEL LINE AND/OR FUEL PUMP WERE INJURED. AND MOST OF A TANKFUL OF GAS SPEWED OUT INTO THE ROAD. I MANAGED TO GET OUT OF THE CAR SAFELY, THIS TIME. NO ONE HIT THE CAR, THIS TIME. NO FIRE RESULTED FROM ALL OF THAT GASOLINE, THIS TIME. BUT I'M BOTHERED BY TWO THINGS: 1) IS THE FUEL LINE, AND/OR FUEL PUMP, SO EXPOSED AND SO FRAGILE THAT A PEBBLE WILL CAUSE MAYHEM IN THE SYSTEM? 2) IS THERE ANY WAY TO GET A MORE GRADUAL STOPPING OF THE CAR, SO AS TO GET FURTHER OUT OF TRAFFIC THAN I WAS ABLE TO? THIS, AS I SEE IT, IS BAD ENGINEERING. I SHOULD ADD, IN CASE YOU ARE WONDERING - I'M NOT A DITZY TEENAGER. I'M A 54 YEAR OLD WOMAN, AND UP TO NOW A PRETTY GOOD DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087366August 6, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
RECALL 04V332000 CONCERNING FRONT COIL SPRINGS FAILURE. DEALERSHIP DID NOT REPAIR THE PROBLEM, BECAUSE THE VIN WAS NOT INCLUDED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087325August 5, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL, AIR BAGS, ELECTRICAL SYSTEM:HORN
WHILE DRIVING AT ANY SPEED OVERDRIVE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THIS CAUSED THE SPEEDOMETER TO DROP TO ZERO, AND THE SRS LIGHT ILLUMINATED ON THE DASHBOARD. ALSO, HORN BECAME INOPERATIVE. VEHICLE WAS TAKEN TOT HE DEALER FOR INSPECTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087129August 3, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE TURNING INTO THE DRIVEWAY DRIVER'S SIDE OF THE VEHICLE DROPPED. AFTER TOWING THE VEHICLE TO A MECHANIC CONSUMER DISCOVERED THAT THE LEFT SIDE COIL SPRINGS BROKE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083743July 29, 2004
STRUCTURE:FRAME AND MEMBERS
SUB FRAME RUSTED DUE TO THE PROBLEM AS DESCRIBED IN THE SUB FRAME CORROSION RECALL 98V323000. HOWEVER, THIS VEHICLE WAS NOT INVOLVED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082957July 29, 2004
VEHICLE SPEED CONTROL:CABLES
1) SUDDEN NO WARNING, 2) ACCELERATOR CABLE BROKE, I WAS IN THE MIDDLE LANE OF A BUSY INTERSTATE HWY (I-96)DURING MORNING RUSH HOUR TRAFFIC. THE VEHICLE DE-ACCELERATED RATHER QUICKLY. I AVOIDED AN OTHERWISE FATAL ENDING BY TURNING INTO ONCOMING, RIGHT LANE TRAFFIC, AND MAKING IT TO THE SHOULDER OF THE ROAD. 3) THE DEALERSHIP WAS EAGER TO REPLACE THE BROKEN CABLE, AT A COST TO ME OF $260.00. YES I DO HAVE THE ORIGINAL (BROKEN CABLE) IF YOU WOULD LIKE TO INSPECT IT. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082966July 29, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
1999 MERCURY SABLE SHIFT CABLE FAILED. POTENTIALLY LIFE THREATENING ACCIDENT AVOIDED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083613July 27, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE DRIVING AT 40 MPH THE CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. AFTER DRIVING A HALF MILE THE CONSUMER HEARD THE NOISE, AND SMELLED BURNING RUBBER. THE CONSUMER DROVE THE VEHICLE TO THE DEALERSHIP, AND THE MECHANIC DETERMINED THAT THE LEFT COIL SPRING ON THE DRIVER'S SIDE BROKE. *AK (11/23/05) *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082654July 26, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR SURGES.TRANSAXLE LIGHT COMES ON AND CONTINUALLY BLINKS UNTIL THE IGNITION IS TURNED OFF. BEEN TO THE DEALER 3 TIMES WHERE ERROR PO734 WAS RETRIEVED EACH TIME. DEALER REPLACED SOME TRANSMISSION PARTS. DEALER UNABLE TO DUPLICATE THE PROBLEM. THE PROBLEM IS INTERMITTENT AND STILL EXISTS. CALLED FORD MOTOR COMPANY (MERCURY) CUSTOMER SERVICE. NO HELP. REQUESTED A DISPUTE APPLICATION FORM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082420July 22, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION WOULD LOCK IN PARK AND DISENGAGE AT 40K, A SENSOR WAS REPLACED. THEN AT 49K THE TRANSMISSION BLEW WHILE DRIVING (INTERNAL). POOR TRANSMISSION ENGINEERING. I'LL NEVER BUY ANOTHER FORD/MERCURY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082425July 22, 2004
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
WHILE ATTEMPTING TO MOVE MY CAR. I PUT IT IN GEAR AND HEARD A BIG CLUNK, THE CAR DROPPED ON THE LEFT AND I HEARD MY TIRE BLOW OUT. IT WAS THE LEFT FRONT COIL SPRING , WHEN IT BROKE THE BROKEN SPRING STABBED MY TIRE. I AM SURE THAT IF I HAD BEEN DRIVING DOWN THE ROAD, THIS WOULD HAVE CAUSED QUITE AN ACCIDENT. NOT ONLY WAS THIS A BIG EXPENSE FOR ME TO FIX. I AM AFRAID TO DRIVE MY CAR, BECAUSE I CAN'T HELP BUT WONDER ABOUT THE OTHER (RIGHT) SIDE AND ALSO THE BACK SPRINGS. DO YOU HAVE ANY SUGGESTIONS ON WHAT I CAN DO TO STAY SAFE IN MY VEHICLE? PLEASE RESPOND. THANK YOU. SHARON KITCHEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082263July 20, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CAR SET IN DRIVEWAY AND LEFT FRONT SPRING BROKE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082278July 20, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
1999 MERCURY SABLE - THE WINDSHIELD WIPERS COME ON BY THEMSELVES. I HAVE TO TURN THEM ON AND OFF TO GET THEM TO STOP. THE FIRST TIME IT HAPPENED I THOUGHT I HIT THE THEM BY MISTAKE, BUT IT HAS HAPPENED SEVERAL TIMES SINCE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083290July 20, 2004
SERVICE BRAKES, HYDRAULIC
THE BRAKE FAILED WHEN APPLIED. THE VEHICLE WAS TAKEN TO INDEPENDENT SHOP, MECHANIC INDICATED THE EXCESSIVE RUSTED IN THE BRAKE LINE MADE THE VEHICLE TO HAVE A LONGER STOPPING DISTANCE. DEALER WAS NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083215July 19, 2004
SEAT BELTS, SERVICE BRAKES, HYDRAULIC
WHILE DRIVING 65 MPH AND WHEN DEPRESSING THE BRAKES CONSUMER WAS UNABLE TO STOP THE VEHICLE. THIS CAUSED A REAR END COLLISION. DRIVERS SIDE SEAT BELT UNLATCHED, AND DRIVER SUSTAINED INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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