Mercury Sable Complaints

5,381 consumer complaints on file.

#10215100January 16, 2008
SUSPENSION:REAR:SPRINGS
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT TOOK THE VEHICLE TO HAVE MAINTENANCE WORK PERFORMED, AND LEARNED THAT THE REAR SPRINGS ON BOTH SIDES OF THE VEHICLE FAILED. THE COST TO REPLACE THE STRUTS AND SPRINGS WOULD BE APPROXIMATELY $600. THE CURRENT AND FAILURE MILEAGES WERE 86,000. UPDATED 02-14-08. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215184January 16, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
2005 MERCURY SABLE, AUTO TRANS, 43,000 MILES, UP TO DATE ON SERVICE, NO WARNING OF FAILURE, DRIVING IN SLOW LANE COASTS TO STOP WITH ENGINE REVVING. NOT COMFORTABLE TO BE STUCK ON BUSY ROAD IN DETROIT IN THE DARK WITH CARS SWERVING TO AVOID ME. IDENTIFIED AS THE SPLINE ON THE TORQUE CONVERTER. APPARENTLY THIS IS A COMMON PROBLEM WITH THIS VEHICLE AND ITS TWIN THE TAURUS. HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F11889C (SEE #53). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214678January 13, 2008
ELECTRICAL SYSTEM
SINCE 2005, LIGHTS GO OUT WHEN IN AUTOMATIC MODE, ESPECIALLY IN RAIN AND SNOW CONDITIONS. THIS HAS BEEN CHECKED THREE TIMES BY DEALERS BUT THEY COULD NOT FIND ANYTHING TO REPAIR. DRIVING AT NIGHT AND IN LIMITED VISIBILITY DUE TO WEATHER AND THEN HAVE THE LIGHTS GO OFF IS AN EXTREMELY UNSAFE POSITION TO BE. THE CAR OCCUPANTS AND OTHER STAKEHOLDERS ARE PLACED IN JEOPARDY WITH THIS UNRESOLVED PROBLEM ON THE 2002 MERCURY SABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214518January 11, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE FRONT SPRING ON MY CAR BROKE AND NEARLY PUNCTURED THE TIRE. I WAS JUST PULLING OUT OF A PARKING SPACE AFTER LEAVING WORK, AND IT MADE A LOUD BANG, THANKFULLY I WASN'T GOING 30MPH OR MORE. IT MAY HAVE CAUSED A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214530January 11, 2008
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT HEARD A RUBBING SOUND FROM THE DRIVER SIDE REAR TIRE. HE NOTICED SMOKE AND IMMEDIATELY PULLED OFF THE ROAD. THE REAR OF THE VEHICLE WAS EXTREMELY LOW. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE REAR COIL SPRINGS FAILED, CAUSING THE DRIVER SIDE TIRE TO FAIL. THE DEALER REPLACED THE DRIVER SIDE REAR TIRE AND THE REAR COIL SPRINGS. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 58,000 AND CURRENT MILEAGE WAS 65,000. UPDATED 02-14-08 *BF
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10214374January 9, 2008
SUSPENSION:FRONT
MERCURY SABLE 2002 WITH 35,000 MILES. WHILE IN THE PARKING LOT I OPENED THE VEHICLE, AND STEPPED IN. ALL OF A SUDDEN I HEARD A LOUD METALLIC NOISE, STEPPED OUT AND INSPECTED THE VEHICLE, NOTHING WAS NOTICED. I STARTED THE VEHICLE AND TRIED TO MOVE IT IN REVERSE, IMMEDIATELY THE FRONT CONDUCTOR SIDE TIRE BLEW UP. FURTHER INSPECTION REVEALED A BROKEN SUSPENSION COIL IN THE FRONT CONDUCTOR SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214226January 8, 2008
STRUCTURE
IN EARLY 2007 THE PAINT ON MY 2001 MERCURY SABLE LS STARTED TO BUBBLE/BLISTER UP ON THE ROOF NEXT TO THE DRIVER'S SIDE REAR WINDOW TRIM. SHORTLY AFTER I STARTED TO NOTICE THAT BOTH REAR WHEEL HOUSINGS ALSO HAD BUBBLES/BLISTERS IN THE PAINT AND ARE NOW SHOWING RUST. I FIGURED IT WAS JUST BAD LUCK AND WAS STUCK BECAUSE THE WARRANTY EXPIRED BUT THEN LAST WEEKEND I WAS PARKED IN FRONT OF ANOTHER 2001 SABLE LS AND WALKING BY IT I NOTICED THAT STRANGELY IT HAD THE VERY SAME PAINT BLISTERING AND RUSTING IN THE EXACT SAME PLACES AS MY CAR. I SUDDENLY REALIZED THAT THIS HAS TO BE A DEFECT AND ITS NOT JUST MY CAR. I WENT ON THE INTERNET AND ON WWW.LEMONLAW.COM THERE'S ALOT OF INFORMATION ABOUT THIS VERY PROBLEM MY CAR AND MANY OTHERS ARE EXPERIENCING DUE TO ALUMINUM CORROSION CAUSED BY IRON PARTICLES WORKING THEIR WAY INTO THE ALUMINUM BODY PART PRIOR TO IT BEING PAINTED. NOW KNOWING THIS IS NOT AGE OR "NORMAL WEAR AND TEAR" OR LACK OF PROPER CARE I EXPECT FORDDLINCOLN MERCURY TO FIX MY CAR AT NO EXPENSE TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214134January 7, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT HE EXPERIENCES INTERMEDIATE FAILURE WITH THE VEHICLE. IN MARCH OF 2007, WHILE COMING TO A COMPLETE STOP AT 5 MPH, THE ENGINE REVVED AND THE RPMS MAXED OUT ON THE ENGINE. WHILE THE VEHICLE CONTINUED TO REV, THE CONTACT DEPRESSED THE BRAKE PEDAL, PLACED THE VEHICLE IN NEUTRAL, AND SHUT OFF THE VEHICLE. THE CONTACT HAS EXPERIENCED THE SAME FAILURE FIVE TIMES SINCE THE FIRST FAILURE. THE DEALER STATED THAT THEY COULD FIND NO FAILURES WITH THE VEHICLE. THE VIN, ENGINE SIZE, NUMBER OF CYLINDERS, POWERTRAIN, AND TRANSMISSION TYPE WERE UNKNOWN. THE CURRENT MILEAGE WAS 40,000 AND FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213691January 4, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
MY WIFE WAS BACKING OUT OF OUR DRIVEWAY WHEN THERE WAS A POPPING NOISE AND THEN A BLOWOUT ON THE LEFT FRONT TIRE.I WAS STANDING NEXT TO THE MV AT THE TIME. THE COIL SPRING BROKE/SHATTERED AND A PIECE OF IT WENT THRU THE SIDE WALL OF THE TIRE PUTTING A 6-8" GASH IN THE TIRE. WE HAVE THE PIECES OF THE SPRING. FORD REFUSED TO REIMBURSE US FOR THE REPAIR WHICH WAS MADE AT A FORD DEALER(NORTHAMPTON FORD ). THE VEHICLE HAD 50577 MILES. IN RESEARCHING THIS ON THE INTERNET I FIND THAT SINCE 1999 THEY HAVE HAD RECALLS AND REPAIR PROGRAMS FOR THIS PROBLEM ON VARIOUS MODELS BUT APPARENTLY THEY DO NOT ACKNOWLEDGE IT IN THE 2003 SABLE. FORTUNATLEY SHE WAS NOT DRIVING DOWN THE HIGHWAY WHEN THIS HAPPENED. I FOUND TWO SITES ON THE INTERNET THAT HAD MANY REPORTS/COMPLAINTS OF THIS IN VARIOUS FORD VEHICLES. THE FOLLOWING WEEK MY 82 YOA MOTHER WHO DRIVES A 2003 FORD FOCUS THOUGHT SHE HAD A SOFT TIRE, WENT TO HER LOCAL DEALERSHIP AND WAS TOLD BOTH FRONT COIL SPRINGS WERE BROKEN. THESE REPAIRS WERE COVERED AND REIMBURSED BY FORD. I SPOKE WITH SEVERAL MECHANICS AND WAS ADVISED THAT THIS IS A COMMON PROBLEM IN FORD VEHICLES.I WAS ADVISED BY A MECHANIC THAT THE AFTERMARKET MANUFACTURERS DO NOT MAKE REPLACEMENT STRUTS FOR THE 2003 SABLE. ALL OF THIS INDICATES TO ME THAT FORD HAS A PROBLEM WITH THE DESIGN AND OR MANUFACTURE OF THEIR COIL SPRINGS WHICH COVERS SEVERAL YEARS OF VEHICLES. HAD MY WIFE BEEN ON THE HIGHWAY SHE PROBABLY WOULD LIKELY HAVE LOST CONTROL AND HAD A VERY SERIOUS ACCIDENT. FINDING A BROKEN COIL SPRING AFTER AN ACCIDENT LIKE THAT YOU WOULD PROBABLY NOT BE ABLE TO PROVE THAT IT (THE BROKEN SPRING WHICH CAUSED THE BLOWOUT) WAS NOT CAUSED BY THE ACCIDENT. I AM NOT AWARE OF ANY OTHER MANUFACTURER HAVING SIMILAR PROBLEMS. I BELIEVE THAT THE SAFETY OF THE PUBLIC IS IN JEOPARDY. OUR VEHICLE IS USED EXCLUSIVELY BY MY WIFE A SCHOOL ADMINISTRATOR- NO TEEN AGERS DRIVING IT WHO WOULD BE EMULATING THE DUKES OF HAZHARD. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213575January 3, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING 1-5 MPH, THE LEFT FRONT COIL SPRING BROKE AND PUNCTURED THE LEFT FRONT TIRE. THE MECHANIC STATED THAT THE VEHICLE NEEDED A WHEEL ALIGNMENT, A NEW TIRE AND A NEW COIL SPRING. AS OF JANUARY 3, 2008, THE MECHANIC HAD NOT REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 85,000. THE PURCHASE DATE WAS UNAVAILABLE. UPDATED 01/29/08 *BF THE CONSUMER STATED THE REPAIRS WERE COMPLETED ON 01/03/08. 01/29/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213413January 2, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING 2 MPH, THE FRONT SUSPENSION SPRING CRACKED AND AS A RESULT, IT PUNCTURED THE RIGHT FRONT TIRE. THE CONTACT STATED THAT THE SUSPENSION SPRING WAS REPLACED LAST YEAR. THE FAILURE MILEAGE WAS 93,000 AND THE CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213417January 2, 2008
TIRES, SUSPENSION:FRONT, SUSPENSION:FRONT:SHOCK ABSORBER, SUSPENSION:FRONT:CONTROL ARM, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, TIRES:TREAD/BELT
98 SABLE WAGON. (SPRING PLATE GAVE AND SPRING BLEW OUT TIRE AND DAMAGED FRONT END RODS OR ARMS, SHOCK ACCORDING TO FORD SERVICE ANALYSIS) AND LEFT FRONT END ALMOST SITTING ON THE GROUND. ACCORDING TO FORD ANALYSIS). I THOUGHT IT WAS JUST A BLOW OUT SO I HAD AAA COME TO TOW IT TO MY DEALERSHIP. WHEN THE AAA DRIVER SAW THE DAMAGE, HE SAID HE'S SEEN THIS SEVERAL TIMES AND THAT THERE WAS A SAFETY RECALL OUT FOR THIS SPECIFIC SITUATION. FORD DEALERSHIP LOOKED UP RECALLS FOR MY CAR AND SAID THERE WAS ONE FOR WHAT HAPPENED TO MY CAR BUT IT WAS FOR 99 AND NEWER MODELS AND THAT THERE WAS NOTHING THEY COULD DO ABOUT REPAIRING IT UNDER A RECALL. I CALLED FORD CORPORATE CUSTOMER SERVICE AND THEY TOLD ME THAT THERE WAS NOTHING THEY COULD DO AND WOULDN'T INVEST THEIR MONEY INTO REPAIRING MY CAR. FORTUNATE FOR ME THE INCIDENT OCCURRED WHILE BACKING OUT OF MY DRIVEWAY. IF IT WERE ON THE HIGHWAY, IT WOULD HAVE BEEN A CATASTROPHE. I'VE BEEN TOLD THAT THE 98S AND 99S ARE VERY SIMILAR, SO I DON'T UNDERSTAND WHY FORD WOULDN'T MAKE THE REPAIRS AT THEIR COST UNDER THE SAFETY RECALL. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213460January 2, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WENT OUT TO MY CAR AND NOTICED A FLAT FRONT, LEFT TIRE. TRIED TO REPLACE TIRE BUT NOTICED THAT THE COIL SPRING POPPED AND WENT INTO MY TIRE! HAD TO HAVE IT TOWED TO REPAIR SHOP WHERE I NEEDED NEW SPRINGS, TIRE, AND SWAY BAR WHICH COST ME $1,200. I AM VERY UPSET ABOUT NO RECALL ON 2002 MODELS AND WILL ATTEMPT TO GET REIMBURSED BY FORD. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213497January 2, 2008
SEAT BELTS:REAR/OTHER, SEAT BELTS
REAR PASSENGER SEAT BELT RESTRAINTS DO NOT WORK. IT IS NOT POSSIBLE TO EXTEND THE SEAT BELT ACROSS THE LAP AND SHOULDER OF THE PASSENGER. THUS IT IS UNSAFE FOR ALL PASSENGERS RIDING IN THE REAR OF THE VEHICLE, AND PREVENTS PROPER INSTALLATION OF ANY AND ALL CHILD SAFETY SEATS.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213248December 31, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. THE WINDSHIELD WIPER MOTOR IS CAUSING A LEAK ON THE FRONT PASSENGER SIDE OF THE VEHICLE. THERE IS A NHTSA CAMPAIGN ID NUMBER 01V258000 (VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR), BUT THE CONTACT WAS INFORMED THAT HER VEHICLE WAS OUT OF WARRANTY. THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213122December 28, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, STRUCTURE
FORD TAURUS AND THE MERCURY SABLE'S HAVE A PROBLEM WITH WATER LEAKING INTO THE HEATER CORE BOX WHICH EVENTUALLY CAUSES THE HEATER MOTOR AND STOP WORKING. I UNDERSTAND FROM READING POST ON THE INTERNET THAT IS APPARENTLY A DESIGN FLAW. MY CAR HAD 44,000 MILES AT THE POINT WHERE THE MOTOR QUIT WORKING. THE BILL TO REPAIR THE CAR WAS $471.28. THE WARRANTY HAD OBVIOUSLY EXPIRED BUT I FELT LIKE FORD MOTOR CO SHOULD RE-IMBURSE THE COST OF THE REPAIR SINCE IT IS A VERY COMMON PROBLEM. THEY DECLINED TO HELP WITH THE COST OF THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212737December 26, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE FRONT COIL SPRING ON MY 2002 MERCURY SABLE BROKE, PUNCTURING AND SHREDDING THE TIRE WHILE DRIVING. HAD THE VEHICLE BEEN ON THE FREEWAY I AM CERTAIN ANYONE IN IT WOULD HAVE BEEN KILLED. I HAVE LEARNED THAT THIS IS A COMMON PROBLEM AND FORD HAS AGREED TO FIX MODEL YEARS 1999-2001. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212872December 26, 2007
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I HAVE STANDING RAINWATER IN THE PASSENGER SIDE OF MY 2000 MERCURY SABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212884December 26, 2007
ELECTRICAL SYSTEM:WIRING
CONCERNING A 2000 MERCURY SABLE'S DAYLIGHT ALWAYS ON SAFETY HEADLIGHTS. THE LIGHTS CLOSELY REREMBLE THE ACTUAL HEADLIGHTS SO AT NIGHT YOU DON'T KNOW IF YOUR REAL HEADLIGHTS AND TAIL LIGHTS ARE ON. I HAVE FOUND MYSELF DRIVING AT NIGHT WITHOUT THE REAL HEADLIGHTS ON. THUS I HAD NO TAIL LIGHTS ON, I WAS DRIVING WITH THE DAYLIGHT HEADLIGHTS ONLY UNTIL I NOTICED THAT THE DASH LIGHTS WERE OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212573December 22, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
2002 SABLE DRIVER SIDE FRONT COIL SPRING BROKE WHILE DRIVING AT LOW SPEED. THE BROKEN SPRING THEN PUNCTURED LEFT FRONT TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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