Mercury Sable Complaints (1998)

190 consumer complaints on file.

#10157032May 8, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION:REAR:SPRINGS:COIL SPRINGS
NOISE FROM FRONT DURING TURNS. TOOK CAR TO SHOP SAME DAY AND WAS TOLD THE DRIVER FRONT COIL SPRING HAD FRACTURED AND RUBBING ON TIRE DURING TURNS. THIS IS THE SECOND FRACTURED COIL SPRING ON THIS CAR. BOTH REAR COIL SPRINGS WERE REPLACED 4/20/05 AFTER THE PASSENGER SIDE REAR SPRING FRACTURED (REPORTED TO NHTSA -ODI 10146034). BROKEN FRONT COIL SPRING REPLACED 5/4/06. WAS TOLD BY SHOP WE WERE LUCKY THE TIRE DIDN'T BLOW. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151208February 25, 2006
VEHICLE SPEED CONTROL
ON FEBRUARY 14, 2006 AS I DROVE UP TO MY NEIGHBOR'S GARAGE DOOR, MY 1998 MERCURY SABLE WAGON HAD 'A MIND OF IT'S OWN'. IT WOULD NOT RESPOND TO THE BRAKE BUT ACCELERATED 'ON IT'S OWN' CAUSING ME TO GO THROUGH THE DOOR AND HIT THE SIDE BRICK WALL OF THE GARAGE. THE INSURANCE COMPANY TOTALED THE CAR. AFTER MUCH RESEARCH, I FOUND MANY SUCH STORIES WITH SEVERAL MAKES OF CARS. THE CRUISE CONTROL CAUSES AN 'SUDDEN INVOLUNTARY ACCELERATION' WHICH DOES NOT ALLOW THE BRAKE TO WORK THESE ARE ONLY A COUPLE OF THE LINKS I FOUND. HTTP://WWW.SAFETYFORUM.COM/FORDSUA/ HTTP://WWW.ANTONY-ANDERSON.COM/CRUISE/9.5-LINKS.HTML#FORD MANY PEOPLE HAVE BEEN INJURED OR KILLED. FORTUNATELY, I HAD NO INJURIES EXCEPT TO MY EMOTIONS. I CAN STILL SEE MYSELF GOING THROUGH THAT GARAGE DOOR AND NOT BEING ABLE TO STOP IT. LORRAINE BARNICLE. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10148041January 18, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE DRIVING IN STOP AND GO TRAFFIC, THE VEHICLE LURCHED FORWARD WITHOUT PRIOR WARNING. ALTHOUGH BRAKE PRESSURE REMAINED CONSTANT, THE VEHICLE CONTINUED FORWARD MOTION. THE VEHICLE GENTLY TAPPED ANOTHER VEHICLE ON THE REAR BUMPER. THE DRIVER TURNED OFF THE KEY IN THE IGNITION AND THE VEHICLE STOPPED. THERE WAS DAMAGE TO THE SABLE'S BUMPER, GRILL AND HEADLIGHTS. NO PHYSICAL INJURIES WERE SUSTAINED. THE POLICE WERE ON THE SCENE AND A REPORT WAS TAKEN. THE VEHICLE WAS SEEN BY A DEALER. A DIAGNOSTIC TEST WAS PERFORMED, BUT THE TEST DID NOT DETECT ANY FAILURE CODES. UPON FURTHER INSPECTION BY THE SERVICE DEPARTMENT, THE THROTTLE PLATE AND AIR MOTOR WERE CARBONATED AND IT WAS SUSPECTED THAT THIS POSSIBLY CAUSED THE THROTTLE TO STICK CAUSING THE SUDDEN ACCELERATION. *NM UPDATED 2/13/2006 - *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10146034December 24, 2005
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
WHILE RESEARCHING ANOTHER PROBLEM ONLINE, I FOUND REFERENCES TO COIL SPRING PROBLEMS FOR OTHER SABLE MODEL YEARS, SO THOUGHT I SHOULD NOTIFY NHTSA MY REAR COIL SPRING BROKE ALSO. WHILE PARKED IN MY GARAGE, THE PASSENGER SIDE REAR COIL SPRING ON MY 1998 MERCURY SABLE WAGON BROKE. INCIDENT DATE IS ESTIMATED, I HAD TO WAIT FOR THE SHOP TO GET THE SPRINGS. BOTH REAR SPRINGS WERE REPLACED APRIL 20, 2005 (I HAVE RECEIPT). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142038November 8, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: THE CONTACT STATED THE VEHICLE EXPERIENCED SUDDEN ACCELERATION. THE CONTACT SET CRUISE CONTROL SAT ON 35 MPH. WHEN HE WENT TO TAP THE BRAKE TO DEACTIVATE THE CRUISE CONTROL THE VEHICLE ACCELERATED. THE VEHICLE WOULD NOT STOP. HE HAD TO TURN THE CRUISE CONTROL OFF BY HAND SEVERAL TIMES BEFORE THE CAR WOULD SLOW DOWN. THE MANUFACTURER HAS NOT BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141423November 1, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
1) VEHICLE WAS HAVING SHIFTING PROBLEMS WITH NOT EASILY COMING OUT OF THE 'PARK" POSITION. DEALER KEPT STATING THERE WAS NO PROBLEM. 2) OCT.30--TRAVELING AT 70 MPH HEADING FOR A DOWNHILL WITH RELATIVELY SHARP CURVE AT BOTTOM, BRAKED TO CANCEL CRUISE CONTROL WITH NO RESPONSE. AGAIN BRAKED HARD WITH NO RESPONSE. CANCELLED CRUISE CONTROL MANUALLY WITH STEERING WHEEL "OFF" BUTTON---JUST IN TIME TO AVOID A CERTAIN DISASTER! LATER, I ENGAGED THE CRUISE CONTROL AGAIN ON A STRAIGHT STRETCH OF ROAD AND AGAIN, THE BRAKE DID NOT CANCEL THE SYSTEM! 3) DEALER DETERMINED THAT THE BRAKE SWITCH AND HARNESS HAD A STRANGE BURN IN THE WIRING. HARNESS WAS REPLACED AND (CONSOLE) SHIFT CONTROL AND CRUISE CONTROL NOW ARE WORKING NORMALLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117670May 23, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
GOT INTO VEHICLE AND HEARD A SUDDEN SNAPPING NOISE. VEHICLE WAS PARKED IN THE DRIVEWAY AND THE LEFT FRONT COIL SPRING SHEARED OFF. DRIVER CONTACTED THE DEALER FOR APPOINTMENT. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117379May 6, 2005
VEHICLE SPEED CONTROL
WHILE SITTING AT A STOP SIGN, THE CONSUMER'S VEHICLE ACCELERATED, RESULTING IN A REAR END COLLISION THE VEHICLE IN FRONT. THE CONSUMER'S VEHICLE PROCEEDED TO KNOCK DOWN A STOP SIGN. THE VEHICLE WAS TOTALED. *AK (SUDDEN ACCELERATION) THERE WAS A REPAIR FOR THE SAME PROBLEM IN JUNE 02, 2004. THE PROBLEM WOULD OCCUR WHEN THE BRAKE WAS RELEASED AND THERE WAS A STRONG PULL WHEN IN REVERSE. THIS PROBLEM WAS DIAGNOSED AS AN IDLE AIR CONTROL ISSUE. *SC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10117659April 8, 2005
AIR BAGS
DRIVER LOST CONTROL OF THE VEHICLE DUE TO ROAD CONDITIONS, CAUSING THE FRONT RIGHT CORNER TO HIT A WALL ON THE RAMP. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10113886March 10, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
MY BRAKE LINE[METAL],RUSTED COMPLETELY THROUGH. 1.NO INDICATION OF BRAKE FAILURE. 2.SEVERAL OF MY FAMILY MEMBERS DROVE MY CAR TO THE GROCERY STORE,THANKFULLY THIS IS WHERE THE BRAKES GAVE OUT. 3.MERCURY DEALERSHIP REPLACED LINE FOR ABOUT $275.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095112January 26, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE THE TOW TRUCK DRIVER WAS BACKING THE CONSUMER CAR OUT OF THE GARAGE NOTICED A SCRAPING NOISE. TOW TRUCK DRIVER FOUND THAT THE COIL SPRING BROKE AND PUNCTURED THE LEFT TIRE. DEALER WAS CONTACTED. DEALER INFORMED CONSUMER THAT THE VEHICLE WAS NOT COVERED UNDER A MANUFACTURER'S RECALL.*AK THE CONSUMER STATED THAT THE FRONT SPRINGS, STRUTS, SWAY BAR NEEDED TO BE REPLACED. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104369December 23, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
IN 1998 I PURCHASED A NEW MERCURY SABLE. STOPPING DISTANCE HAS BEEN INADEQUATE SINCE NEW. RETURNED TO DEALER 3 TIMES, CHECKED AND STATED EVERYTHING WAS FINE. IN PANIC STOPS IT FEELS AS IF ONLY THE REAR WHEELS ARE BRAKING. NOW, AFTER 95,000 MILES I HAVE CHANGED THE REAR BRAKE PADS 3 TIMES AND REAR ROTORS ONCE, BUT THE ORIGINAL FRONT PADS ARE STILL ON THE CAR - JUST NOW NEEDING REPLACEMENT. FRONT ROTORS EXCELLENT - NO OUTER RIDGE. OBVIOUSLY, FRONT BRAKES ARE NOT WORKING EFFECTIVELY - NORMALLY FRONT BRAKES PROVIDE ABOUT 60& OF BRAKING POWER. ON NOVEMBER 19 I REAR-ENDED ANOTHER CAR IN A CHAIN-REACTION PANIC STOP. BODY DAMAGE IS NOW REPAIRED, BUT I HESITATE TO PUT IT BACK IN SERVICE WITHOUT DETERMINING AND REPAIRING THE BRAKE PROBLEM THAT HAS EXISTED SINCE THE CAR WAS NEW. I WROTE FORD ABOUT THE PROBLEM YEARS AGO BUT RECEIVED NO ANSWER. THE SERVICE MANAGER AT THE DEALERSHIP HAS NO RECORD THAT I EVER COMPLAINED ABOUT INADEQUATE BRAKING. CAR WAS CHECKED AT BRAKEMASTERS, BUT THEY COULD FIND NOTHING WRONG. WITH MILLIONS OF SABLES AND TAURUSES BUILT BY FORD, I CAN'T BELIEVE I HAVE THE ONLY CAR WITH THIS PROBLEM. I WONDER HOW MANY OF THESE CARS HAVE BEEN INVOLVED IN REAR-END COLLISIONS WITH THE OWNERS NEVER REALIZING THAT THEY HAD A BRAKING PROBLEM? *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10104410December 23, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
IN 1998 I PURCHASED A NEW MERCURY SABLE. STOPPING DISTANCE HAS BEEN INADEQUATE SINCE NEW. RETURNED TO DEALER 3 TIMES, CHECKED AND STATED EVERYTHING WAS FINE. IN PANIC STOPS IT FEELS AS IF ONLY THE REAR WHEELS ARE BRAKING. NOW, AFTER 95,000 MILES I HAVE CHANGED THE REAR BRAKE PADS 3 TIMES AND REAR ROTORS ONCE, BUT THE ORIGINAL FRONT PADS ARE STILL ON THE CAR - JUST NOW NEEDING REPLACEMENT. FRONT ROTORS EXCELLENT - NO OUTER RIDGE. OBVIOUSLY, FRONT BRAKES ARE NOT WORKING EFFECTIVELY - NORMALLY FRONT BRAKES PROVIDE ABOUT 60% OF BRAKING POWER. ON NOVEMBER 19 2004 I REAR-ENDED ANOTHER CAR IN A CHAIN-REACTION PANIC STOP. BODY DAMAGE IS NOW REPAIRED, BUT I HESITATE TO PUT IT BACK IN SERVICE WITHOUT DETERMINING AND REPAIRING THE BRAKE PROBLEM THAT HAS EXISTED SINCE THE CAR WAS NEW. I WROTE FORD ABOUT THE PROBLEM YEARS AGO BUT RECEIVED NO ANSWER. THE SERVICE MANAGER AT THE DEALERSHIP HAS NO RECORD THAT I EVER COMPLAINED ABOUT INADEQUATE BRAKING. CAR WAS CHECKED AT BRAKEMASTERS, BUT THEY COULD FIND NOTHING WRONG. WITH MILLIONS OF SABLES AND TAURUSES BUILT BY FORD, I CAN'T BELIEVE I HAVE THE ONLY CAR WITH THIS PROBLEM. I WONDER HOW MANY OF THESE CARS HAVE BEEN INVOLVED IN REAR-END COLLISIONS WITH THE OWNERS NEVER REALIZING THAT THEY HAD A BRAKING PROBLEM? I WOULD LIKE TO KNOW WHY THE FRONT BRAKES ARE NOT WORKING, SO I CAN REPAIR THE PROBLEM!*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10104017December 17, 2004
VISIBILITY
THE CABIN AIR FILTER EQUIPMENT LEAKS RAINWATER INTO THE VEHICLE ON THE PASSENGER SIDE. THIS CREATES AN EXCESSIVE AMOUNT OF MOISTURE IN THE VEHICLE, HENCE CAUSING EXCESSIVE FOGGING OF THE WINDOW GLASS, OBSTRUCTING THE DRIVER'S VIEW OF THE ROAD, PRESENTING THE OPPORTUNITY FOR COLLISION DUE TO REDUCED VISIBILITY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095175October 6, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE PARKED FRONT DRIVER'S SIDE COIL SPRING FAILED. AS A RESULT, THE TIRE WAS PUNCTURED. ONE MONTH LATER, THE FRONT PASSENGER SIDE FAILED. *AK CONSUMER DOESN'T KNOW IF FIRST FAILURE WAS OCCURRED WHILE PARKED OR WHILE MOVING IT OUT OF 3FT OF SNOW. CONSUMER COULDN'T SEE IT UNTIL MOVED FROM SNOW, 2ND FAILURE OCCURRED IN THE PARKING LOT. BOTH TIMES IT RIPPED A 12' WHOLE IN THE TIRE. CONSUMER NEIGHBOR ALSO HAS THE SAME MODEL VEHICLE AND THE SAME PROBLEM. CONSUMER HAD TO REPLACE BOTH COIL SPRINGS AND TIRES.*SB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091730September 9, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER PRESSED DOWN ON ACCELERATOR PEDAL AND VEHICLE DID NOT MOVE. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. INTERNAL FAILURE. HAD TO REPLACE TRANSMISSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087889August 13, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE DRIVING LEFT SPRING POPPED AND PUNCTURED THE TIRE, CAUSING IT TO BLOW OUT. ONE YEAR LATER THE SAME INCIDENT HAPPENED WITH THE RIGHT SIDE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087366August 6, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
RECALL 04V332000 CONCERNING FRONT COIL SPRINGS FAILURE. DEALERSHIP DID NOT REPAIR THE PROBLEM, BECAUSE THE VIN WAS NOT INCLUDED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087325August 5, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL, AIR BAGS, ELECTRICAL SYSTEM:HORN
WHILE DRIVING AT ANY SPEED OVERDRIVE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THIS CAUSED THE SPEEDOMETER TO DROP TO ZERO, AND THE SRS LIGHT ILLUMINATED ON THE DASHBOARD. ALSO, HORN BECAME INOPERATIVE. VEHICLE WAS TAKEN TOT HE DEALER FOR INSPECTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082263July 20, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CAR SET IN DRIVEWAY AND LEFT FRONT SPRING BROKE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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