Mercury Sable Complaints

5,381 consumer complaints on file.

#860244April 12, 2000
STRUCTURE:FRAME AND MEMBERS
RECAL 98V323 000/SUBFRAME CORROSION: SUBFRAME DETACHED FROM BODY MOUNT, CAUSES LOSS OF STEERING. DEALER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721314April 11, 2000
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING
I'M AN OLDER WOMAN AND DO NOT DRIVE MY CAR FAST AND KEEP IN IN GOOD CONDITION. WHILE DRIVING AT APPROX 45 MPH WHITE PLUMES OF SMOKE CAME OUT OF THE CAR AND THE TEMPERATURE GAUGE MOVED ALL THE WAY TO HOT. I THEN STARTED TO SMELL A FOUL SMELL. . IT COST OVER $1000.00 TO REPLACE THE GASKETS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860086April 11, 2000
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET BLEW OUT, CAUSING COOLANT TO LEAK ONTO THE ENGINE. MANUFACTURER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860107April 11, 2000
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING UP A HILL VEHICLE LOST POWER. IT FELT LIKE CARRYING A LOAD. DEALER INFORMED CONSUMER THAT IT WAS THE ENGINE HEAD GASKET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721253April 10, 2000
STRUCTURE:FRAME AND MEMBERS, ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET FAILER&SUBFARME BUSHING FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859951April 10, 2000
ENGINE AND ENGINE COOLING:ENGINE
ENGINE HEAD GASKET BLEW OUT, CAUSING ANTI- FREEZE TO LEAK INTO V6 3.8 LITER ENGINE. PROBLEM CAUSED BY FAULTY SEALS BETWEEN THE CYLINDERS AND ENGINE BLOCKS OF THESE ENGINES. OXYGEN SENSORS WERE ALSO DAMAGED BY THE COOLANT LEAK AND HAD TO BE REPLACED. FORD HELPING TO FIX THE 94 AND 95 SABLE, BUT NOT THIS 93 SABLE, WHICH HAS THE SAME PROBLEM. *AK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860013April 10, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER HEARD GRINDING SOUND FROM THE REAR & TOOK VEHICLE TO THE DEALER. ROTORS, AND BRAKE SHOES AND PADS WERE REPLACED. HOWEVER, PROBLEM OCCURRED AGAIN ON 10-AUG-1999. IT WAS TAKEN TO THE SAME DEALER, AND HE REPLACED ALOT OF PARTS. AS OF 10-APR-2000, VEHICLE IS AT THE DEALER'S AGAIN. DEALER COULDN'T FIND CAUSE OF PROBLEM. BRAKES ARE STILL LOCKING UP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721191April 8, 2000
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET WAS REPLACED. HOWEVER, ANTIFREEZE LEAKING INTO THE OIL, DUE TO HEAD GASKET FAILURE, HAS CAUSED ENGINE BEARING PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711153April 7, 2000
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING ON INTERSTATE 75 IN ATLANTA GEORGIA THE CAR OVERHEATED AND STALLED. A WRECKER SERVICE WAS CALLED AND AUTO WAS TOWED TO PEP BOYS FOR REPAIR. SINCE IT WAS AFTER 5:00 PM THEY WERE NOT ABLE TO COMPLETE ANY WORK ON THE AUTO.MOBILE, OVERNIGHT STAY WAS REQUIRED. WAS CONTACTED THE NEXT MORNING BY PEP BOYS AND TOLD THAT THE CAR HAD A BLOWN HEAD GASKET AND THEY DID NOT DO THIS TYPE OF REPAIR. WAS TOLD THAT THIS WAS PART OF A RECALL. HAD CAR TOWED TO DEALERSHIP FOR ESTIMATE/REPAIR. WAS TOLD THAT DUE TO THE MILEAGE THAT THIS WOULD NOT BE CONSIDERED UNDER THE RECALL. HAD SERVICE WORK DONE AND PAID $1,250 AND HAD THE SAME PROBLEM WHEN TRAVELING HOME TO JACKSONVILLE, FLORIDA. WAS FORCED TO STOP THREE TIMES TO COOL ENGINE AND REFILL RADIATOR. CAR IS NOT REPAIRED. HAVE CONTACTED BOTH THE REPAIR PROVIDER IN ATLANTA AND THE PURCHASING DEALER IN JACKSONVILLE. I FEEL THAT I SHOULD HAVE BEEN NOTIFIED OF A POTENTIAL PROBLEM, BUT HAVE BEEN TOLD BY FORD THAT THEY STAND BEHIND THEIR POLICIES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711166April 7, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
FORD OFFERED LIMITED EXTENDED WARRANTY, BUT PROGRAM IS INADEQUATE FOR DEFECTIVE PART. NO SAFETY DEFECT LISTED WITHIN SUMMARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711229April 7, 2000
POWER TRAIN
THE SPEEDOMETER JUMPS ERRACTICALLY WHENEVER THE SPEED EXCEEDS 40MPH OR A BUMP IS ENCOUNTERED ON THE ROAD. BASED ON THE DANGEROUS CONDITION THAT THIS FAILURE CAUSES I DO NOT UNDERSTAND WHY A RECALL HAS NOT BEEN INSTITUTED TO ADDRESS THIS VERY SERIOUS DEFECT. BASED ON THE NUMBER OF COMPLAINTS REGISTERED ON THIS SITE ALONE IT IS EVIDENT THAT THIS IS NOT AN ISOLATED INCIDENT. I HAVE CONTACTED THE FORD/MERCURY PEOPLE TO NO AVAIL, I TRUST THAT THIS AGENCY CAN RECTIFY THIS MATTER BEFORE THE SPEEDOMETER FAILURES RESULT IN UNNECESSARY INJURIES OR DEATHS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551800April 6, 2000
POWER TRAIN, ENGINE AND ENGINE COOLING:ENGINE
THE SPEEDOMETER UNIT REQUIRED TWO REPLACEMENTS, HOWEVER STILL DOES NOT WORK PROPERLY, FLUCTUATES OVER 55 MPH. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721132April 6, 2000
POWER TRAIN
I BOUGHT MY 1995 SABLE IN JULY 97 WITH 30,000 MILES AND A FORD EXTENDED WARRANTY. AT 31,667 MILES THE SPEEDOMETER DIAL WOULD BUZZ AND THE NEEDLE SWING BACK AND FORTH, NOT READING PROPER SPEED. I CONTACTED A FORD DEALER, COLUMBIA FORD IN COLUMBIA, CT AND THEY REPLACED THE SPEEDOMETER HEAD IN DASH, STATING THAT FORD KNOWS THAT THE SPEEDOMETER HEADS LAST ABOUT 30,000 MILES THEN THEY DEFECT. THEY ALSO TOLD ME THAT FORD SENT OUT A TSB ON THE SPEEDO HEADS AND THAT NHTSA ALSO HAD REPORTS ON THE DEFECT. NOW AT 64,000 MILES THE SPEEDO HEAD AGAIN DEFECTED, BUZZING AND READING IMPROPER SPEED, VERY FRIGHTNING. I CONTACTED FORD ABOUT THE ISSUE AND AFTER A WEEK OF TRYING TO GET THEM ON THE PHONE I FINALLY DID. THE SERVICE REP AT FORD CUSTOMER SERVICE I TALKED TO, DORTHIA AT EXTENSION 2703, SAID IN SO MANY WORDS THAT I AM UP THE CREEK. I THEN ASKED TO TALK TO HER SUPERVISOR, NICHOL KINGS, SHE WOULD NOT LET ME, PUT ME ON HOLD, THEN CAME BACK AND NOW AFTER I TRIED TO RESOLVE THE MATTER SHE SAID IN A FIRM VOICE, "THE MATTER IS NOW CLOSED". FORD FLAT OUT REFUSED TO STAND BEHIND THEIR PRODUCT, KNOWING WELL THAT THE DEFECT WAS A SAFETY ISSUE. THS COST OF REPLACING THE SPEEDO HEAD IS ABOUT $500. I CANNOT AFFORD TO REPLACE THE SPEEDO EVERY 30,000 MILES, AND IT IS A VERY SERIOUS SAFETY ISSUE SINCE MY WIFE USES THE CAR ALSO. I BELIEVE IT IS VERY PATHETIC THAT A CONSUMER HAS TO BE SHAFTED LIKE THIS BUYING A CAR IN GOOD FAITH, THEN BEING TOLD TOO BAD FOR YOU. FORD KNEW ABOUT THIS SAFETY DEFECT ALL ALONG. PLEASE HELP BEFORE I OR SOMEONE IN MY FAMILY GETS KILLED BEING UNABLE TO READ THEIR PROPER SPEED. THANK YOU FOR YOUR TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#783633April 5, 2000
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SEAT BELTS ARE DIFFICULT TO FASTEN. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551765April 5, 2000
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
HEATER HOSES DAMAGED. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551735April 5, 2000
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET BROKE, FORD WILL NOT COVER UNDER EXTENDED WARRANTY DUE TO MODEL YEAR. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859729April 5, 2000
EXTERIOR LIGHTING:HEADLIGHTS
WHILE VEHICLE WAS BEING CHECKED FOR ROUTINE MAINTENANCE SERVICE TECHNICIAN FOUND A MELTED HEAD LAMP SWITCH. THE SWITCH WAS REPLACED AT OWNER'S EXPENSE. THERE IS A SERVICE BULLETIN/ RECALL ABOUT THE HEAD LAMP SWITCH, HOWEVER VEHICLE IS NOT INCLUDED DUE TO DATE MANUFACTURED. *AK.ET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721058April 5, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
UNDERHOOD FIRE NEAR WIRING HARNESS IN CENTER BACK OF ENGINE COMPARTMENT NEAR HEATER RELAY. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#721062April 5, 2000
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET FAILED AT 58,000 MILES. A PROBLEM FORD ACKNOWLEDGES FOR THE 3.8L ENGINE BUT WILL ONLY TAKE RESPONSIBILITY FOR 1994 AND NEWER CARS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551761April 4, 2000
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET CRACKED AND SHORTLY AFTER (1000 MILES) THE ENTIRE ENGINE BLEW AS A RESULT OF THE INITIAL HEAD GASKET FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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