Mercury Sable Complaints

5,381 consumer complaints on file.

#869318September 1, 2000
SEAT BELTS:FRONT:RETRACTOR
DRIVER'S REAR SEAT BELT WAS RETRACING AND CHOKING A FIVE YEAR OLD CHILD. WAS UNABLE TO RELEASE THE BELT, FIREMAN HAD TO CUT THE BELT TO FREE THE CHILD. DEALER NOTIFIED AND WILL REPLACE BELT WITHOUT COST. *AK THE CONSUMER SAYS THAT THE SEAT BELT SHOULD BE DESIGNED WITH A RELEASE ON THE RETRACTORS TO AVOID THIS KIND OF HORIFYING ACCIDENT. *YH
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#869326September 1, 2000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
BRAKE AND ACCELERATOR PEDALS ARE MADE TOO CLOSE TOGETHER, CAUSING PEDAL MISAPPLICATION. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729630August 31, 2000
ELECTRICAL SYSTEM:IGNITION
THIS IS A SECOND IDENTICAL INCIDENT DURING THE LAST 2 YEARS. WHEN STARTING THE CAR THE STARTER RELAY GOT STUCK AND CONTINUED TO CRANK THE ENGINE EVEN AFTER TAKING THE KEY OUT OF IGNITION. I STOPPED IT BY DICONNECTING THE BATTERY, BUT MEANWHILE THE BATTERY STARTED BOILING AND LEAKING. THE INCIDENT OCCURED 4-5 TIMES DURING 3 DAYS. I REPLACED THE STARTER RELAY AND THE BATTERY. AFTER THIS, THE INCIDENT OCCURED ONLY ONE MORE TIME, ABOUT 5 DAYS AFTER THE STARTER RELAY WAS REPLACED. THE SAME INCIDENT OCCURED FOR THE FIRST TIME TWO YEARS BEFORE (1998), WITH THE ORIGINAL STARTER RELAY. I THAT TIME I REPLACED THE RELAY, AND FOR 2 YEARS EVERYTING SEEMD OK. THIS IS A MATTER OF CONCERN BECAUSE IT ALSO HAPPENED WITH A NEW STARTER RELAY INSTALLED, WHICH SEEMS TO INDICATE SOME OTHER PROBLEM IN THE IGNITION SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729770August 31, 2000
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET FAILED IN 1999 AND NOT CONVERED BY WARRANTY, WE CHANGED THE ENTIRE ENGINE AND THE NEW ENGINE FAILED AFTER 35,000 AND STILL NOT COVERED UNDER WARRANTY. IT'S A DISGRACE THAT A MAJOR MANUFACTURING COMPANY IS ALLOWED TO SELL SUCH INFERIOR PRODUCTS. I WOULD NEVER BE ALLOWED TO PASS THIS TYPE OF JUNK OFF AS ACCEPTABLE IN MY JOB! NOW WE CAN'T AFFORD TO HAVE THE CAR REPAIRED AGAIN AND I DON'T KNOW HOW WE ARE GOING TO GET HOME AFTER BEING STRANDED OVER 1000 MILES AWAY FROM HOME!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868972August 28, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES WENT OUT WHILE TRAVELING 10-15MPH. EMERGENCY BRAKES WERE APPLIED TO STOP. THIS WAS FIRST TIME THAT CONSUMER HAS EXPERIENCED THE PROBLEM. DEALER WILL BE INFORMED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729061August 25, 2000
AIR BAGS
AIRBAG LIGHT FLASHES WILL NOT GO OFF AND AIRBAG WILL NOT DEPLOY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868683August 25, 2000
ENGINE AND ENGINE COOLING:ENGINE
LIQUID MOTOR MOUNTS HAVE RAPTURED AND LEAKED LIQUID OUT. VEHICLE DRIPS OIL EVERYWHERE, AND MOTOR MOVES ALL AROUND. THERE WAS RECALL ON THIS PROBLEM BUT THE VEHICLE DOES NOT FALL UNDER THIS RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9001838August 23, 2000
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728846August 23, 2000
EXTERIOR LIGHTING:HEADLIGHTS
THE HEADLIGHT SWITCH & WIRING CONNECTOR WAS PREVIOUSLY UNDER RECALL(REF: NHTSA CAMPAIGN ID # 98V009000). THE RECALLED PART WAS REPLACED(AT AN AUTHORIZED FORD/MERCURY SERVICE CENTER) UNDER THE ORIGINAL RECALL, BUT THE REPLACEMENT PART HAS FAILED TOO, CAUSING THE HEADLIGHT SWITCH CONNECTOR TO MELT FROM THE HEAT OF THE FAILED PART. I FEEL FORD/MERCURY SHOULD REOPEN THE RECALL AND REFUND MY MONEY FOR THE REPAIR/REPLACEMENT OF THE HEADLIGHT SWITCH AND CONNECTOR, WHICH WAS DONE AT AN AUTHORIZED FORD/MERCURY SERVICE CENTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728823August 23, 2000
UNKNOWN OR OTHER
MAX. LOAD=OCCUPANTS+LUGGAGE IS NOT LISTED ON CERTIFICATION LABEL; FORD CUST. ASSISTANCE CTR. NOT ABLE TO SUPPLY THIS DATA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868471August 23, 2000
STRUCTURE:FRAME AND MEMBERS
SUBFRAME IS DETACHING FROM MOTOR, AND IS CORRODED. CONSUMER TOOK CAR INTO DEALER ON SEPT 20, 1999, FOR RECALL ON SUBFRAME. HOW COULD IT BE CORRODED SO FAST.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553944August 22, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE IS BUCKING WHILE DRIVING, TRANSMISSION IS ALSO NOT STAYING IN GEAR. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728705August 22, 2000
ENGINE AND ENGINE COOLING:ENGINE
A RECALL (OOM09) WAS ISSUED IN MARCH OF 2000 EXTENDING A RECALL ISSUED IN OCTOBER, 1999. BECAUSE I DID NOT RECEIVE THE LETTER I WAS NOT APPRISED OF THE WARNING SIGNALS THAT COULD HAVE BEEN PREVENTED THE HEAD GASKET FAILURE. IF I HAD RECEIVED THE RECALL LETTER I WOULD HAVE TAKEN THE AUTO TO A DEALER AND HAD THE HEAD GASKETS CHECKED. THE HEAD GASKET HAS FAILED AND FORD MOTOR COMPANY IS HESITANT ABOUT REPAIRING THE AUTOMOBILE BECAUSE AT THE TIME OF FAILURE THE MILEAGE EXCEEDED THE 100,000 MILE/7 YEAR RECALL PARAMETER. I HAVE HAD TO REPLACE OR REPAIR 9 MAJOR COMPONENTS OF THIS AUTOMOBILE; ALTERNATOR, FUEL LINE, TRANSMISSION, CLUTCH, AIR CONDITIONER, BELTS, THERMOSTAT (DESTROYED BECAUSE OF EXCESSIVE HEAT PRECIPITATED BY HEAD GASKET FAILURE), ETC. I THINK FORD SHOULD BE FINANCIALLY RESPONSIBLE FOR THIS DAMAGE AND SHOULD REPAIR THE AUTOMOBILE AT THEIR EXPENSE BECAUSE OF LACK OF NOTIFICATION. THE TRANSMISSION WAS REPLACED IN OCTOBER AND FORD SHOULD HAVE HAD ACCESS TO THIS INFORMATION VIA THE COMPUTER DATABASE. FORD IS HESITANT TO REPAIR THE CAR AND IS IN THE MIDST IF A WAITING GAME. THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728624August 21, 2000
AIR BAGS
I WAS IN A SERIOUS AUTO ACCIDENT WITH MY SABLE, MY PASSENGER AIRBAG DEPLOYED AND MY DRIVERSIDE DID NOT, AT THE TIME OF THE ACCIDENT FORD WAS NOTIFIED. I STILL HAVE OT HEARD NOTHING.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#868200August 21, 2000
VEHICLE SPEED CONTROL
WHILE AT STAND STILL WITH FOOT ON BRAKES, VEHICLE STARTED REVVING UP & TOOK OFF. HIT VHEICLE IN FRONT. SECOND TIME AT CROSS WALK IT HAPPENED AGAIN. DID NOT HIT ANYTHING THAT TIME. THIRD TIME, HAD PLACED IT IN REVERSE AND IT TOOK OFF BACKWARDS AFTER REVVING UP. BEEN TO DEALER TWICE FOR CORRECTION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#728510August 20, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
BOUGHT THE CAR IN AUG 1999- BROUGHT THE CAR BACK IN SEPT 1999 FOR THE TRANSMISSION. SHIFTING VERY HARD INTO GEAR. DEALERSHIP HAD CAR FOR AWEEK OR SO CLAIMED TO HAVE FIXED THE PROBLEM. PROBLEM HAS BEEN RE-OCCURING FOR OVER 3 MONTHE BROUGHT BACK INTO DEALER. HAD CAR ANOTHER WEEK AND SAID THEY FOUND NOTHING WRONG. THAT THEY AJUSTED THE IDOL ( HAS BEEN STALLING AS WELL) AND DID A FEW OTHER MINOR THINGS.. NOT ONLY DID THEY NOT FIX THE PROBLEM BUT IT'S NOW WORSE THEN BEFORE.. .. WHAT DO I DO ... I HAVE ONLY HAD THE CAR FOR A LITTLE OVER A YEAR AND AM HAVING REPEATED TROUBLE WITH THIS PROBLEM? SHOULD I HAVE TO PAY TO HAVE A NEW TRANSMISSION PUT IN SEEING HOW THE PROBLEM HAS BEEN OCCURING SINCE I BOUGHT THE CAR .. I DON'T FEEL THAT IS RIGHT..... ANY INFORMATION YOU CAN PROVIDE IS GREATLY APPERICATED. THANK YOU...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728322August 18, 2000
ENGINE AND ENGINE COOLING:ENGINE
BLOWN HEAD GASKET AT 86,000 MILES $1176.00 TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868049August 17, 2000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
GAS AND BRAKE PEDALS ARE TOO CLOSE TOGETHER TO DESTINGUISH WHICH IS WHICH BECAUSE IF CONSUMER WOULD PUT FOOT DOWN ON THE PEDAL THERE WOULD BE A PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867937August 16, 2000
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER RECEIVED LETTER REGARDING EXTENDED WARRANTY FOR HEAD GASKETS. CONSUMER WAS ABLE TO BENEFIT FROM IT BECAUSE OF THE MILEAGE. CONSUMER WAS DEFINTELY HAVING PROBLEMS WITH VEHICLE STALLING/ OVERHEATING, AND HEAVY BLACK SMOKE. ALSO, LOSS OF COOLANT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727884August 14, 2000
VEHICLE SPEED CONTROL
AT 3 MPH COMING TO A STOP WITH FOOT OFF ACCELERATOR HIT BRAKE PEDAL. CAR WOULD NOT STOP THE MORE I HIT THE BRAKE PEDAL ENGINE WOULD RACE FINALLY COULD NOT HOLD IT CAR TOOK OFF AT AN INCREASING RATE OF SPEED EVEN AS I PUSHED HARDER ON THE BRAKE PEDAL IT WAS THE BRAKE PEDAL BECAUSE IF IF IT WAS THE ACCELORATOR THE CAR WOULD HAVE TAKEN OFF FASTER FINAL STOPPED IT BY SHIFTING TO NEUTRAL THIS CAR BELONGS TO HERTZ CORP SALT LAKE UT THEY REFUSE TO REPORT PROBLEM SO I( THE DRIVER) AM REPORTING IT! *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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