Mercury Sable Complaints

5,381 consumer complaints on file.

#562222July 24, 2001
ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES HE IS HAVING TROUBLE TURNING THE KEY IN THE IGNITION, WHICH ALSO RESULTED IN THE STEERING WHEEL NOT TURNING.*YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9003369July 23, 2001
AIR BAGS, VEHICLE SPEED CONTROL
ENGINE WITHOUT WARNING ACCELERATED TREMENDOUSLY CAUSING THE CAR TO STRIKE FIRST THE CURB, THEN THE LIBRARY WALL, CAUSING CONSIDERABLE DAMAGE TO CAR AND LIBRARY WALL, AIRBAG DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#562181July 23, 2001
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
BOTH FRONT SPRINGS BROKE, CAUSING THE FRONT END TO COME DOWN ON THE FRAMES.*YD*JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748742July 19, 2001
FUEL SYSTEM, GASOLINE:DELIVERY
ON MAY 26, 2001 THE 1997 MERCURY SABLE ENGINE COMPLETELY STOPPED AT 45 MILES PER HOUR ON A COUNTRY ROAD. IT WAS TOWED TO TOM'S AUTO SERVICE IN NEW CARLISLE, INDIANA WHERE IT WAS DETERMINED THAT A CORRODED WIRE TO THE FUEL PUMP WAS THE PROBLEM. THEN ON JULY 12, 2001 THE MERCURY SABLE DID THE SAME THING AND WAS AGAIN TOWED TO TOM'S IN NEW CARLISLE, INDIANA WHERE IT WAS DETERMINED THAT A CORRODED WIRE INSIDE OF THE GAS TANK WAS THE PROBLEM. THE MECHANIC INFORMED US THAT HAD THE FUSE NOT BLOWN FIRST, THE GAS TANK WOULD HAVE EXPLODED. HE THEN STATED THAT HE HAS SEEN THIS PROBLEM MANY TIMES BEFORE ON OTHER FORD VEHICLES AND THAT IT IS A VERY DANGEROUS SITUATION. WE WANT FORD TO REIMBURSE US FOR THE REPAIRS AND TOWING CHARGES AND TO INFORM OTHER VEHICLE OWNERS THAT THERE IS A POTENTIAL DANGER IF THE WIRES ARE NOT IMMEDIATELY REPLACED. WE NEVER HAD AN PRIOR INDICTATION FROM THE VEHICLE THAT THERE WAS ANY SORT OF PROBLEM, THE VEHICLE DOES NOT SPIT OR SPUTTER OR SLOWLY LOSE POWER, IT JUST COMPLETELY STOPS AND MUST BE COASTED OVER TO THE SIDE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748760July 19, 2001
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I WAS TRAVELING HOME FROM MY FIRST LONG DISTANCE TRIP FROM NAPA, CA. TO VENTURA, CA. WHEN WITHOUT ANY WARNING THE CARS TEMPERATURE GAUGE WENT STRAIGHT TO HOT, THE ENGINE LIGHT CAME ON AND THE CAR LOST TOTAL POWER, RESULT? TWO BLOWN HEAD GASKETS, NUMEROUS COOLING PARTS REPLACED. WHEN FORD WAS CONTACTED ABOUT REIMBURSEMENT FOR A KNOWN DEFECT (HEAD GASKETS) THEY SAID THE GOODWILL POLICY DOESN'T COUNT IN MY CASE BECAUSE I TOOK IT TO A REPAIRSHOP OTHER THAN FORD. SO HERE I AM OUT $2,724.62 REPAIR COSTS $400. TOWING COST AND ANOTHER $250. IN RENTAL COST. I BELIEVE THAT I SHOULD BE REIMBURSED MY COSTS EVEN THOUGH I DIDN'T HAVE THE CAR REPAIRED BY FORD, BECAUSE I DIDN'T KNOW ABOUT THE EXTENDED "GOODWILL" WARRANTY UNTIL AFTER THE FACT. SO HERE IS ANOTHER SOB STORY ABOUT DEFECTIVE HEAD GASKETS NOT BEING FIXED. FORD KNOWS ABOUT THIS SERIOUS PROBLEM AND REFUSES TO FIX IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9003194July 17, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WENT BACKWARD, WHILE THE TRANSMISSION WAS IN DRIVE, THE DRIVER FOOT WAS ON THE BRAKE PEDAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785541July 16, 2001
POWER TRAIN
THE SPEEDOMETER IS INOPERATIVE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892832July 16, 2001
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
A FEATURE THAT WAS USED TO SELL CAR, MADE FOR TALLER DRIVERS, DID NOT WORK WELL. WHEN PEDAL WAS IN THE HIGH POSITION DRIVER'S FOOT COULD GO UNDER PEDAL. WHEN IN LOW POSITION IT COULDN'T GO UNDER PEDAL. THERE WAS NOT ENOUGH FOOT ROOM FOR LEFT FOOT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748437July 13, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892615July 12, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING:HYDRAULIC POWER ASSIST SYSTEM, EXTERIOR LIGHTING:HEADLIGHTS:SWITCH, ENGINE AND ENGINE COOLING:ENGINE, STEERING:LINKAGES:TIE ROD ASSEMBLY, VISIBILITY:WINDSHIELD WIPER/WASHER
WHENEVER VEHICLE WAS IN OVERDRIVE, IT WOULD JERK AND THEN STALL OUT WHEN TURNING CORNERS. THIS CAUSED POWER STEERING TO LOCK UP. TOOK VEHICLE TO DEALERSHIP, AND WAS INFORMED NOTHING COULD BE DONE ABOUT IT. VEHICLE WAS NOT RECALLED.*AK CONSUMER WAS INFORMED THAT HIS VEHICLES VIN WAS NOT INCLUDED IN RECALL, SO CONSUMER HAD THE HEAD GASKET AND THERMOSTAT REPLACED AND PAID FOR REPAIRS. TRANSMISSION IS NOW GOING OUT. RIGHT OUTER TIE ROD END REPLACED, WAS CAUSING A SQUEAKING NOISE WHEN TURNING STEERING WHEEL. WINDSHIELD WASHER PUMP FAILED AND CAUSED A LEAK. HEADLIGHT SWITCH FAILED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748186July 10, 2001
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET FAILURE, CAUSING LOW OIL PRESSURE AND CONNECTING ROD FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748241July 10, 2001
ENGINE AND ENGINE COOLING:ENGINE
ENGINE MOUNTS WERE REPLACED IN RECALL 10/27/94 BUT CONTINUE TO BREAK; WHY DOESN'T FORD WANT TO FIX?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891973July 5, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
VEHICLE CAUGHT ON FIRE WHILE DRIVING AT APPROXIMATELY 65 MPH. CONSUMER WAS ABLE TO PULL VEHICLE OVER AND EXIT IT BEFORE VEHICLE WAS CONSUMED IN FLAME. AN INVESTIGATOR DETERMINED THAT AN ELECTRICAL SHORTAGE (UNKNOWN LOCATION) IGNITED FUEL LINE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#747851July 4, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
SOMETIMES THE ABS BRAKES SEEM TO ACTUATE EVEN THOUGH THE ROAD IS DRY AND THE BRAKES ARE NOT APPLIED HARD. THE RATE OF ABS APPLICATION SEEMS MUCH LESS THAN NORMAL, 2-3/SEC RATHER THAN THE NORMAL 10/SEC. THE STOPPING DISTANCE IS INCREASED SO THAT THERE IS AN INCREASE IN CHANCE FOR AN ACCIDENT. I HAVE DISCONNECTED THE ABS SO THAT THE BRAKES ACT NORMALLY BUT WITHOUT THE BENEFIT OF ABS WHICH MAY BE OK FOR THE SUMMER BUT HAVING ABS ON ICY WINTER ROADS WILL BE CRUCIAL TO AVOIDING ACCIDENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561877July 3, 2001
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT COIL SPRINGS BROKE OFF, MECHANIC STATED THIS SHOULD NOT HAVE HAPPENED, THERE IS A RECALL 98I002, HOWEVER IT ONLY COVERS 1993 YEAR SABLES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747727July 3, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747761July 3, 2001
TIRES
2 1/2 MONTH OLD TIRE, 4000 MILES, COMPLETELY DETERIORATED ON THE FREEWAY, NO COLLISION INVOLVED. *AK (TIRESIZE: P205/65R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561835July 2, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC., FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER STATES SHE ATTEMPTED TO PUT VEHICLE IN REVERSE, THE ENGINE FELT AS IF IT WAS GOING TO FALL OUT, CONSUMER CONTACTED DEALERSHIP AND VEHICLE WAS TAKEN IN FOR A TRANSMISSION OVERHAUL AND REPAIRS ON THREE OCCASSIONS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891825July 2, 2001
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
DUE TO DESIGN OF HEAD RESTRAINT AND HEIGHT OF THE HEAD REST, WHEN BACKING VEHICLE OUT, CONSUMER NOTICED THERE WAS A BLIND SPOT, OBSTRUCTING DRIVER'S VISION ON ONE SIDE WHICH COULD CAUSE AN ACCIDENT. CONSUMER HAS CONTACTED DEALER. DEALER STATED THAT OTHER CONSUMER'S HAVE COMPLAINED ABOUT DESIGN OF THE HEAD REST.*AK CONSUMER STATES THERE IS ONLY 4 AND 1/2 INCHES BETWEEN SIDE OF HEADREST AND DOOR, THERE IS 5 INCHES BETWEEN TOP OF HEADREST AND CEILING AND CONSUMER CAN NOT SEE AROUND IT OR OVER IT, TOP OF CONSUMERS HEAD IS LEVEL WITH TOP OF HEADREST. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891848July 2, 2001
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
HEADLIGHTS COME ON AND OFF INTERMITTENTLY. DEALERSHIP IS AWARE OF PROBLEM. *AK RECALL 98S01 DEALS WITH THIS PROBLEM, HOWEVER CONSUMERS VIN WAS NOT INCLUDED IN RECALL, HEADLAMP SWITCH WAS REPLACED AND A SWITCH PLUG LEAD KIT WAS INSTALLED, THE OLD SWITCH HAD MELTED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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