Mercury Sable Complaints

5,381 consumer complaints on file.

#759628March 21, 2002
ELECTRICAL SYSTEM:IGNITION
NEED TO BE REIMBURSED BY FORD FOR REPAIR COSTS FOR TWO EVENTS--- AS ORDERED IN CALIFORNIA SUIT SETTLED 10/25/2001 IN WHICH FORD MUST REIMBURSEOWNERS NATIONWIDE WHO PAID OR WILL PAY TO REPAIR FAILED IGNITION SYSTEMS. (SUP[ERIOR COURT JUDGE MICHAEL E. BALLACHEY . ) PLEASE ADVISE HOW WE CAN RECEIVE PAYMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005972March 20, 2002
ENGINE AND ENGINE COOLING:ENGINE
3.8 V6 ENGINE WAS LOSING COOLANT AND OVERHEATING WHILE DRIVING, VEHICLE TAKEN TO THE DEALER, AND DEALER INFORMED CONSUMER OF A BLOWN HEAD GASKET. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006054March 20, 2002
AIR BAGS:SIDE/WINDOW
AFTER HITTING A DEER AT 25MPH AIR BAGS DEPLOYED, AND THEN DRIVER'S SIDE AIR BAG BURSTED. TWO PASSENGERS WERE INJURED.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8005788March 18, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
EVERYTIME WHILE DRIVING VEHICLE IT WILL STALL OUT AT 35MPH. WOULD HAVE NO WARNING WHEN THIS HAPPENED. INTERMITTENT STALLING PROBLEM. HAD NOT BEEN TO DEALERSHIP.*AK *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005865March 18, 2002
ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHILE TRAVELING ON HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE WILL SHAKE WHILE APPLYING BRAKES. ALSO, MOTOR MOUNTS WERE DEFECTIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005675March 14, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
VEHICLE STALLS EVERY TIME IN RAINY WEATHER, VEHICLE WAS TAKEN TO DEALER ON 5 OCCASIONS, DEALER REPLACED SERPENTINE BELT AND INFORMED CONSUMER THAT THE MANUFACTURER WAS DESIGNING A GUARD TO PREVENT WATER FROM ENTERING THE VEHICLE, HOWEVER, MANUFACTURER WAS NOT AWARE OF NEW GUARD. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005678March 14, 2002
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
SEALED HEADLIGHT COVERS HAVE BECOME DULL AND IT IS DIFFICULT TO SEE AT NIGHT.*AKCONSUMER STATES HEADLIGHT COVERS ARE DEFECTIVE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005708March 14, 2002
VEHICLE SPEED CONTROL:CABLES
WHILE FOOT WAS PRESSED ON THE BRAKE PEDAL VEHICLE STARTED TO RACE. IT WAS LIKE TIRES WERE SPINNING. WITH FOOT ON BRAKE VEHICLE TOOK OFF INTO A BUILDING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8005711March 14, 2002
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS:FRONTAL
WITH FOOT PRESSED DOWN ON BRAKE PEDAL VEHICLE STARTED TO ACCELERATE. ENGINE WAS RACING, AND VEHICLE SUDDENLY TOOK OFF AND HIT A BUILDING. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED. DRIVER WAS UNAWARE OF SPEED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#759310March 13, 2002
ENGINE AND ENGINE COOLING:ENGINE
WE BLEW A HEAD GASKET AND THEN DISCOVERED THERE HAVE BEEN NUMEROUS PROBLEMS WITH THIS ON 1995 SABLES. FORD SHOULD HAVE DONE A RECALL TO RECTIFY THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005431March 12, 2002
PARKING BRAKE:CONVENTIONAL
WHEN PARKING BRAKE IS ENGAGED IT WILL DISENGAGES BY ITSELF. DEALER HAS BEEN NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005443March 12, 2002
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE WAS LOSING COOLANT AND OVE HEATING WHILE DRIVING. VEHICLE TAKEN TO DEALER, AND INFORMED DEALER OF A BLOWN HEAD GASKET. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759169March 10, 2002
STRUCTURE:BODY:DOOR
THE DOOR PANELS HAVE BEEN A PROBLEM ON THIS VEHICLE SINCE MY OWNERSHIP OF THE CAR. I KEEP TAKING IT BACK TO THE DEALERSHIP WHERE I HAVE MY CAR SERVICED AND THEY KEEP CHARGING ME FOR PUTTING THEM BACK TOGETHER. THE NEVER SEEM TO LAST LONGER THAN 6 MONTHS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005216March 8, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES VEHICLE STALLS WHEN ACCELERATING ONTO A MAJOR HIGHWAY OR THROUGH AN INTERSECTION.*AK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005265March 8, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
COOLANT TURNED TO ACID AND CAUSE CORRUSION TO HEATER PLUG AND WATER PUMP.DEALERSHIP IS AWARE OF PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759108March 8, 2002
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON THE FIRST OCCASION I WAS STOPPED WAITING IN LINE TO MAKE A LEFT HAND TURN, FOOT ON THE BRAKE, THE CAR SUDDENLY ACCELE RATED AS IF SOMEONE HAD STOMPED ON THE GAS PEDAL. I PUT BOTH FEET ON THE BRAKE, CAR STILL WAS MOVING, I PUT IT IN PARK, ENGINE RACED SO I SHUT IT DOWN. AFTER RESTARTING IT RETURNED TO NORMAL. THE SECOND TIME IT HAPPENED, MY DAUGHTER WAS DRIVING IN STOP AND GO TRAFFIC, AS SHE WAS SLOWING, WITH FOOT ON THE BRAKE, CAR AGAIN ACCELERATED, THE CAR LURCHED FORWARD AND COLLIDED WITH A VEHICLE IN FRONT OF HER. SHE TO HAD TO SHUT DOWN THE ENGINE FOR IT TO STOP. I BELIEVE IT TO BE A PRODUCT FAILURE AND HAVE REPORTED IT TO FORD CONSUMER AFFAIRS. IT APPEARS THEY HAVE DISMISSED MY CLAIM WITHOUT INVESTIGATING IT. THIS CAR IS DANGEROUS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#759028March 7, 2002
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVER'S SEAT BELT COMES UNDONE, EVEN AFTER MANUALLY TUGGING ON SAME TO SEE IF SECURED. I AM MOSTLY ALONE IN THE CAR AND DON'T KNOW IF THE OTHER BELTS DO THE SAME. THIS HAS OCCURRED SINCE I BOUGHT THE CAR. THE BELT CAN COME UNDONE WHEN I TUG ON IT, OR LATER. IT CAN COME UNDONE WHILE PARKED OR MOVING AT NO PARTICULAR SPEED. I WOULD SAY IN RETROSPECT, I USUALLY NOTICE IT NOT TOO FAR FROM MY HOUSE AND I LIVE IN THE CITY, SO PERHAPS IT HAPPENS AT 0 TO LOW SPEEDS. I NOTICE ON THOSE OCCASSIONS THAT THE SEATBELT DOES NOT CLICK WHEN FASTENED. SOMETIMES YOU CANNOT FORCE IT TO CLICK SHUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759077March 7, 2002
TIRES:TREAD/BELT
WHILE TRAVELING AT APPROXIMATELY 35 MILES PER HOUR ON A TWO LANE ROAD I SAW A TIRE TREAD SHOOT IN FRONT OF MY VECHICLE. I THEN HEARD A LOUD NOISE COMING FROM THE REAR OF MY AUTOMOBILE I ATTEMPTED TO PULL OVER AND STOP. THE ENTIRE CAP PART OF THE TIRE WAS MISSING. ONLY THE SIDE WALLS REMAINED. IT TOOK ME QUITE SOME TIME TO OBTAIN TOW SERVICE BECAUSE I HAS IN A DEAD ZONE FOR MY CELL PHONE. THE TOW TRUCK DRIVER WHICH CHANGED MY TIRE SAID HE WOULD TAKE CARE OF THE OLD CAP. I WAS SO TIRED FROM THIS ORDEAL AND LONG WAIT FOR THE TOW TRUCK AFTER HAVING TO WALK UNTIL I WAS ABLE TO GET A CELL SIGNAL THAT I DID NOT THINK TO SAVE THE CAP. CONTROLLING THE CAR TO A STOP WAS VERY STRESSFULL. THERE IS DAMAGE TO THE MAG WHELL AND TO THE GUARDS THAT SURROUND THAT TIRE. I HAD THE DEALER EXAMINE THE REMAINING 3 TIRES BUT FOUND THEM TO LOOK OK. THE CAR HAD BEEN SERVICED BY THIS DEALER AT A LITTLE OF 35000 MILES.I AM FEARFULL THAT THE REMAING TIRES WILL FAIL WITHOUT WARNING. THE DEALER TOOK DIGITAL PHOTOGRAPHS TO BE FORWARDED TO THE ENGINEERS AT FORD.*AK (DOT NUMBER: ADUR442368 TIRESIZE: P205/65R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564594March 4, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES THAT THE AIR CONDITIONER FAILED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758885March 3, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE
4 MONTHS AFTER BUYING THE CAR, THE ENGINE STARTED TO HEAT UP, AND LEAK. I TOOK IT TO THE NEAREST MECHANIC FOR REPAIR. I HAD PURCHASSED EXTENDED WARRANTY, BUT THE DEALER REIMBURSED ONLY $19.84 OUT OF $544.00. FORD DIDN'T RESPOND TO MY PREVIOUS QUERIES CONCERNING ANOTHER VEHICLE. SO I'M CONTACTING YOU, HOPING FOR A HELP. HAD TO REPLACE RADIATOR AND BELT SERPENTINE. PLEASE HELP ME IN GETTING MY MONEY BACK. LOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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