Mercury Mountaineer Complaints

1,992 consumer complaints on file.

#746798June 13, 2001
TIRES
THE TIRES FAILED TWO WEEKS PRIOR TO THE OFFICIAL FIRESTONE RECALL. NEITHER FIRESTONE NOR FORD IS WILLING TO REIMBURSE ME FOR THE COST OF REPALCING THE TIRES. *AK (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746758June 12, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THROTLE STICKS IN THE CLOSED POSITION. SIMILAR TO NHTSA RECALL NUMBER 00V422. WHEN THROTTLE CLOSED, STICKS, CAUSING THE VEHICLE TO JUMP. CAME CLOSE TO HITTING CAR IN FRONT. DEALER REFUSED TO REPLACE AT DEALERS EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890109June 11, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
CONSUMER NOTICED FLUID LEAKING FROM UNDER VEHICLE. CONSUMER TOOK CAR TO DEALER. DEALER TOLD CONSUMER THAT THE RADIATOR NEEDED TO BE REPLACED. CONSUMER STATED THAT AT 700 MILES RADIATOR SHOULD NOT NEED REPLACING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889791June 5, 2001
VEHICLE SPEED CONTROL
WHEN FIRST PRESSING DOWN CONSUMER WAS IN A COAST MODE, AND THROTTLE WOULDN'T BUDGE. DEALER WANTED $300 FOR REPAIR. RECALL 00V422000/ MANUFACTURER'S RECALL 00S568 DIDN'T APPLY TO CONSUMER BECAUSE VEHICLE HAD A 5.L ENGINE, AND RECALL WAS FOR A 4.L ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746340June 3, 2001
TIRES
WHILE DRIVING ON A DRY ROAD IN CLEAR CONDITIONS, THE CAR HIT ANOTHER VEHICLE GOING APPROXIMATELY 30 MPH ON THE FRONT PASSENGER SIDE. THIS IMPACT CAUSED THE VEHICLE TO TILT TO THE DRIVERS SIDE, SLIDING FOR ABOUT 60 FEET ON ITS SIDE THEN FLIPPING OVER ONTO THE ROOF SLIDING FOR ANOTHER 40 OR SO FEET BEFORE STOPPING. THE FIRESTONE TIRES WERE TAKEN OFF IN AUGUST OF 2000 AND REPLACED WITH ANOTHER BRAND. I HAVE FORGOTTEN WHICH THEY ARE BUT CAN FIND OUT. I HAVE THE FULL POLICE REPORT IF YOU SHOULD REQUEST IT. I FEEL THAT THE TIRES ARE NOT THE PROBLEM WITH THIS VEHICLE BUT THE VEHICLE DESIGN ITSELF IS THE PROBLEM.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#889432May 31, 2001
UNKNOWN OR OTHER
INTERMITTENTLY ENGINE CHECK LIGHT STAYS ILLUMINATED WHILE IN MOTION. DEALER HAS REPAIRED VEHICLE. HOWEVER, PROBLEM HAS REOCCURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746151May 30, 2001
VEHICLE SPEED CONTROL
WHILE STOPPED AT A RED LIGHT WITH MY FOOT ON THE BRAKE PEDAL, THE ENGINE BUCKED AND MISFIRED AS THOUGH IT WAS GOING TO DIE. SUDDENLY, THE ENGINE REVVED TO THE POINT THAT WITH BOTH OF MY FEET ON THE BRAKE PEDAL, THE CAR CREPT AHEAD AND TAPPED THE CAR AHEAD OF ME. JUST AS QUICKLY AS THE ENGINE SURGED, IT DROPPED BACK IN REVS TO NORMAL IDLE. ON MY WAY HOME FROM THE SCENE, IT OCCURED AGAIN, EXCEPT THIS TIME I HAD MY HAND ON THE AUTO GEAR CHANGE, MOVED IT QIUCKLY TO NEUTRAL, AND TURNED OFF THE IGNITION. I MADE IT HOME WITHOUT FURTHER INCIDENT, CALLED THE DEALER ON MONDAY , AND HAD THEM TOW THE CAR TO THE DEALERSHIP AS I DID NOT FEEL THAT THE VEHICLE WAS SAFE TO DRIVE. AFTER HAVING THE CAR FOR TWO DAYS NOW, THEY CLAIM THAT THEY CAN FIND NOTHING WRONG. I TOLD THEM THAT I WOULD NOT ACCEPT THE CAR BACK WITHOUT A SPECIFIC REASON FOR THIS SUDDEN ACCELERATION. THEY SAY THERE IS NOTHNING WRONG THAT THEY CAN FIND, BUT I WILL NOT DRIVE THIS VEHICLE UNTIL A FIX IS LOCATED AND REPAIRED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#745990May 27, 2001
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPROACHING STOP SIGN, AT INTERSECTION, VEHICLE ACCELERATED WHEN BRAKES WERE APPLIED, CAUSING A COLLISION WITH THE CAR IN FRONT OF MINE. THE BRAKE PEDAL WAS DEPRESSED ALL THE WAY TO THE FLOOR, AND THE ENGINE ROARED AS IF ACCELERATING. WE HAVE HAD ONE OTHER SIMILAR INCIDENT IN WHICH THE VEHICLE ACCELERATED WHILE BRAKING. DEALER EXPLAINED THAT DRIVER HAD FOOT ON BRAKE AND ACCELERATOR AT SAME TIME. IN SECOND INCIDENT, I AM SURE THAT I HAD MY FOOT ONLY ON THE BRAKE. DEALER EXAMINED VEHICLE AFTER EACH INCIDENT AND COULD FIND NOTHING WRONG.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#745686May 22, 2001
TIRES
MY RIGHT SIDE TIRE BLEWOUT. *AK (TIRESIZE: 15)( DOT NUMBER: TIRE SIZE: 15 )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#888308May 15, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
AFTER DRIVING FOR ABOUT 17 MILES CONSUMER PARKED VEHICLE TO UNLOAD IT. THEN RESTARTED IT TO TAKE IT INTO GARAGE. AT ABOUT 5 MPH ACCELERATOR STUCK, CAUSING VEHICLE TO RUN INTO DEEP FREEZER AND DEMOLISHING IT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#745301May 14, 2001
TIRES
THE LEFT REAR TIRE BLEW OUT WHILE TRAVELING 70 MPH ON HIGHWAY 44 NEAR SULLIVAN MO. EVEN THOUGH NO ONE WAS INJURYED IT WAS CERTAINLY A SCARY EVENT.*AK (DOT NUMBER: W2UU TIRESIZE: P225/70R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887895May 10, 2001
TIRES:SIDEWALL
ORIGINAL EQUIPMENT ON A 1997, MOUNTINEER, P235/75R15 SIZE, DOT#: YN. TREAD ON RIGHT REAR TIRE HAS STARTED TO SEPARATE FROM SIDE.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745031May 7, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR PEDAL STUCK IN IDLE POSITION AND COULD NOT BE DEPRESSED. HAPPENED IN TRAFFIC. HAD TO PULL OFF ROAD AND MANUALLY HAND MANIPULATE PEDAL TO GET IT MOVING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744323April 20, 2001
POWER TRAIN:AXLE ASSEMBLY
THE REAR END MAKES A NOISE WHILE DRIVING, ALSO DURING RIGHT TURNS, TRIED TO GET IT REPAIRED TWICE BEFORE!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560837April 18, 2001
TIRES:TREAD/BELT
SINCE OWNERSHIP THE TIRES WOULD NOT PROPERLY HOLD AIR,HAD TO WEEKLY ADD AIR TO MAINTAIN PROPER AIR PRESSURE,TIRES WERE CHECKED FOR LEAKS NONE COULD BE FOUND ALL 4 FIRESTONE ATX (P235/75 R15) TIRES WERE REPLACED, CONSUMER HAS SINCE RECEIVED A RECALL NOTIFICATION, HOWEVER HAS NOT RECEIVED REIMBURSEMENT AND THAT WAS OVER 8 MONTHS AGO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744000April 13, 2001
TIRES
THE FIRESTONE RECALL FIASCO IS FAR FROM OVER. THE FACT THAT IT IS QUIET IN NO WAY MINIMIZES THE ONGOING SERIOUSNESS OF DEFECTIVE DESIGN AND WORKMANSHIP ON BOTH FIRESTONE'S AND FORD MOTOR COMPANY'S PARTS. I RECEIVED A RECALL NOTICE STATING THAT AN ADJUST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885385April 9, 2001
SUSPENSION
ENTIRE VEHICLE WILL VIBRATE WHEN IT REACHES SPEEDS ABOVE 35 MPH. CONSUMER STATED THAT A DETERMINATION COULD NOT BE MADE FOR REASON OF VIBRATION. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885387April 9, 2001
FUEL SYSTEM, OTHER
GAS GUAGE DOES NOT SHOW ACCURATE LEVEL OF FUEL. THIS HAS HAPPENED APPROXIMATELY SEVEN TIMES, LEAVING CONSUMER STRANDED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885327April 6, 2001
TIRES:TREAD/BELT
PE00 020; ALL FOUR FIRESTONE TIRES HAVE TREAD SEPARATION. FIRESTONE COMPANY HAS BEEN NOTIFIED. FIRESTONE, WILDERNESS AT, P23575/15. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884443March 28, 2001
ELECTRICAL SYSTEM:IGNITION:SWITCH
VEHICLE WAS PARKED WITH KEY IN IGNITION, NOT RUNNING. 2 1/2 YR OLD TURNED KEY, AND WAS ABLE TO PUT GEAR IN NEUTRAL, AND VEHICLE ROLLED DOWN HILL. CONSUMER MANAGED TO GET INSIDE VEHICLE AND STOP IT. DEALER STATED YES THIS COULD NOT HAPPEN. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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