Mercury Milan Complaints

2,579 consumer complaints on file.

#10938519December 29, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 MERCURY MILAN. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO STOP BY DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL TRAVELED TO THE FLOOR. THE CONTACT STATED THAT THE VEHICLE FAILED TO STOP. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY GOING UP ONTO A CURB. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938607December 29, 2016
SERVICE BRAKES
MUSHY BRAKES BOTH WHILE STATIONARY AND IN MOTION ~ TWICE IN 2016. FRONT AND REAR BRAKE PADS WERE REPLACED ON 01/18/2016. ABS CONTROL MODULE WAS REPLACED ON 12/23/2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937819December 28, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO STOP FOR AN EXTENDED DISTANCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BRAKE PADS AND ROTORS WERE REPLACED BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937839December 28, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937836December 28, 2016
AIR BAGS, SERVICE BRAKES
ON MY DASHBOARD, ON THE PASSENGER SIDE, THERE IS A HOLE THE PART OF THE CONSOLE PUSHED UP WHERE I THINK IS THE AIRBAG. PLUS MY BRAKES ARE NOT WORKING PROPERLY. I HAVE TO PUMP MY BRAKES TO MAKE A COMPLETE STOP. IN ICY CONDITIONS, I SLOW DOWN WHILE PUMPING MY BRAKES LIGHTLY. I DID NOT RECEIVED ANY NOTICES BY MAIL ON RECALLS. I'VE MOVED TO A NEW LOCATION ABOUT 1 1/2 YEARS AGO. NO ACCIDENTS YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937846December 28, 2016
SERVICE BRAKES
AFTER THE ANTI-LOCKS ARE USED IN SNOW THE BRAKE PEDAL GOES ALMOST TO THE FLOOR. THE CAR WILL STILL STOP BUT SLOWLY. TO GET THE BRAKING BACK TO NORMAL I HAD TO BRAKE HARD IN REVERSE AND FORWARD MANY TIMES TO GET THE BREAKING BACK CLOSE TO NORMAL. WHEN THE ANTI-LOCKS ARE USED AGAIN THE SAME THING HAPPENS AGAIN. THE PETAL GOES BACK TO THE FLOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937838December 28, 2016
SERVICE BRAKES
I HAVE BEEN EXPERIENCING ISSUES WITH THE BRAKE PEDAL LOSING PRESSURE OR "GOING SOFT" AFTER INCIDENTS OF HEAVY BRAKING. ALONG WITH THE SPONGY PEDAL, AN APPARENT LOSS OF BRAKING POWER IS NOW EVIDENT ALSO. AN OCCURRENCE OF THIS PROBLEM HAPPENED ONCE BEFORE ABOUT 2-3 MONTHS AGO BUT THE PROBLEM SEEMED TO GO AWAY AFTER SEVERAL HOURS OF THE VEHICLE BEING TURNED OFF. THE MOST RECENT INSTANCE HAPPENED A COUPLE OF DAYS AGO WHEN I NEEDED TO BRAKE QUICKLY WHILE DRIVING ON THE INTERSTATE. I FELT THE ABS SYSTEM KICK IN AND THE VEHICLE STOPPED. HOWEVER, DURING THE HEAVY BRAKING THE PEDAL TRAVELED MUCH FURTHER THAN NORMAL AND AFTERWARDS MUCH OF THE EFFECTIVENESS OF THE PEDAL WAS LOST. THE BRAKING SYSTEM REMAINS IN THIS STATE AT THE TIME OF TYPING THIS. AFTER DOING SOME INTERNET RESEARCHING, I HAVE FOUND THAT MANY OTHER MILAN AND FUSION OWNERS HAVE EXPERIENCED THE SAME PROBLEMS WITH THEIR VEHICLES. I HAVE CONSULTED WITH THE LOCAL FORD DEALER AS WELL AS FORD CUSTOMER SERVICE, AND BOTH HAVE STATED THAT THEY HAVE NO KNOWLEDGE OF PRIOR PROBLEMS LIKE THE ONES I HAVE DESCRIBED. I HAVE AN APPOINTMENT TO HAVE THE BRAKES INSPECTED BY THE DEALER ON 1/4/17. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937829December 28, 2016
AIR BAGS
I'VE HAD 4 DIFFERENT TIMES A VERY CLOSE HEAD-ON COLLISION @ I'VE HAD MY RECALL NOTICE SINCE 7/20/2016 @NO RESULTS OF THE MATTER TAKEN CARE OF SO PLEASE HELP ME TO DRIVE SAFE MY I GET A REPLACEMENT AIRBAG FOR MY MERCURY MILAN 2007@NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937821December 28, 2016
SERVICE BRAKES
ON 10/26/16, THE BRAKES ON MY MERCURY MILAN LOCKED UP AND THE CAR WOULD NOT STOP AT AN INTERSECTION ON ROUT 23 NORTH IN CEDAR GROVE, NO, CAUSING ME TO CRASH INTO THE CAR IN FRONT OF ME WHO HAD STOPPED AT AN INTERSECTION. I WAS GOING APPROXIMATELY 10-15 MPH. MY CAR WAS TOTALED IN THE ACCIDENT. WIE HAD JUST STARTED TO GO AS THE LIGHT HAD JUST TURNED GREEN. THE CROSSING GUARD ON DUTY SAW ME TRYING TO STOP THE CAR BUT THE BRAKES HAD LOCKED UP. MY MILAN WAS IN PRISTINE CONDITION AT THE TIME OF THE ACCIDENT BUT WAS TOTALED IN THE CRASH.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10937854December 28, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL AT APPROXIMATELY 35 MPH AND ATTEMPTING TO STOP AT A RED LIGHT, THE BRAKE PEDAL WENT ALL THE WAY DOWN TO FLOOR. THE CONTACT HAD TO PUMP THE PEDAL SEVERAL TIMES BEFORE THE VEHICLE CAME TO A STOP. THE CONTACT ALSO STATED THAT THE SAME FAILURE RECURRED MULTIPLE TIMES DURING COLD TEMPERATURES OR AFTER DRIVING OVER A BUMP IN THE ROAD. THE VEHICLE HAD BEEN TAKEN TO AN INDEPENDENT MECHANIC BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937855December 28, 2016
AIR BAGS
NOW I OWN A MERCURY MILAN @ CUZ OF THE YEAR MAKE @ MODEL IS IT STILL GOING TO GET A REPLACE AIRBAG FOR MY VEHICLE NOW GET BACK TO ME SOON OK @ I'M HANDICAP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937859December 28, 2016
SERVICE BRAKES
BRAKE PEDAL AT TIMES GOES ALL THE WAY TO THE FLOOR AND VEHICLE WILL NOT STOP. THIS SEEMS TO OCCUR AFTER HOTTING A RUT OR POTHOLE, OR THE ABS SYSTEM KICKS IN. VERY UNSAFE TO DRIVE WHEN THIS HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937852December 28, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED AND DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL FAILED AND SEIZED INTERMITTENTLY. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE BRAKE PAD HAD AT LEAST 20,000 MILES LEFT. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937862December 28, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE DRIVING AT ANY SPEED AND WHEN THE BRAKE PEDAL WAS APPLIED, IT TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD. THE VEHICLE WAS DRIVEN TO A MECHANIC WHO DIAGNOSED IT AS HAVING A HYDRAULIC PUMP FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937865December 28, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 MERCURY MILAN. WHILE ATTEMPTING TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOOR. THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS VERY SOFT WHEN ATTEMPTING TO BRAKE ON AN UNEVEN ROAD OR WHEN BRAKING ABRUPTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON SEVERAL OCCASIONS WHERE THE BRAKES WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937868December 28, 2016
SERVICE BRAKES
BRAKES WENT TO THE FLOOR AND I SLID THROUGH A STOP SIGN. MY HUSBAND INFORMS ME THE BRAKES HAVE BEEN LIKE THIS FOR MONTHS. I USUALLY DON'T DRIVE THIS CAR, BUT I DID THAT DAY, AND WILL NOT DRIVE IT NOW, IT IS NOT SAFE. OUR MECHANIC IS STUMPED; BLED THE BRAKES, AND REPLACED EVERYTHING. STILL GOING TO THE FLOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937876December 28, 2016
SERVICE BRAKES
I WAS ENTERING A TOLL BOOTH AT A SPEED OF 5 MPH. MY BRAKE PEDAL LOST ALL PRESSURE AND WAS CLOSE TO THE FLOOR. THIS HAPPENED ON 2 OCCASIONS. THE BRAKE PEDAL RETURNED TO NORMAL AFTER TURNING THE CAR OFF AND RESTARTING. THE SITUATION WAS TRIGGERED BY A SMALL BUMP IN THE ROAD AT THE TOLLBOOTH. HOLMAN FORD REPLACED THE ABS HYDROLIC CONTROL UNIT AND THE MODULE. I HAVE THE RECEIPT FOR THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937895December 28, 2016
SERVICE BRAKES
12/9/16 AFTER ABS ACTIVATED ON ICE, THE BRAKE PETAL WENT TO THE FLOOR. NOW IT TAKES SEVERAL PUMPS OF THE BRAKES TO STOP QUICKLY. ALSO, IT CAN START TO ROLL BACK WHEN STARTING THE CAR IF THE BRAKE PETAL ISN'T FIRMLY PRESSED DOWN. CAR AT FORD DEALER NOW. THEY SAID IT NEEDS A NEW HYDRAULIC CONTROL UNIT WHICH ISN'T BEING MANUFACTURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937900December 28, 2016
SERVICE BRAKES
BRAKES BECAME SOFT. ABS SYSTEM AND TOTAL BRAKES FAILED. CAR WAS IN MOTION GONG THROUGH INTERSECTION WHEN BRAKES BECAME VERY SOFT AND FAILED TO STOP CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937894December 28, 2016
SERVICE BRAKES
AFTER HARD BRAKING ON AN ICY HILL ON A ROUGH UNPAVED PRIVATE ROAD, THE BRAKE PEDAL WENT VERY SOFT AND HAS NOT RECOVERED. THE CAR WAS MOVING AT LOW SPEED, 10 MPH OR LESS AT THE TIME OF BRAKING. ICY PATCHES MADE THE ROAD VERY ROUGH. WHEN I BRAKE, I HELD THE PEDAL DOWN SO THAT THE ABS WOULD STOP THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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