Mercury Milan Complaints

2,579 consumer complaints on file.

#11044835November 9, 2017
SERVICE BRAKES
I WENT OVER A BUMP AND HIT THE BRAKES AT THE SAME TIME AND THE NEXT TIME I HIT THE BRAKES, THE PEDAL WENT ALL THE WAY TO THE FLOOR BEFORE EVEN BEGINNING TO SLOW THE CAR DOWN. I'VE HAD THE PADS, ROTORS AND DRUMS REPLACED AND HAD THE BREAK LINES BLED ON MORE THAN ONE OCCASION. AT ONE TIME, JUST REPEATEDLY PUMPING THE BRAKES WOULD BRING THEM BACK UP BUT NOW THAT NO LONGER WORKS. MY MECHANIC HAS DONE AS MUCH AS HE CAN BUT SAYS THE NEXT THING IS REPLACING THE ABS BUT HE DOESN'T FEEL THAT IS GOING TO MAKE A DIFFERENCE AS HE'S DONE RESEARCH INTO THE ISSUE AND IT APPEARS THAT EVEN THOSE OWNERS WITH THE SAME ISSUE WHO DID HAVE MORE EXPENSIVE REPAIRS DONE WERE STILL LEFT WITH BRAKING ISSUES. THIS CAR HAS BEEN AT MY MECHANIC'S SHOP FOR 3 WEEKS BECAUSE I'M CONCERNED ABOUT DRIVING IT. IT HAS NOW BECOME A MAJOR SAFETY ISSUE FOR MYSELF AS WELL AS FOR OTHER DRIVERS ON THE ROAD. I'VE CHECKED THE RECALLS AND IT DOESN'T APPEAR THAT THERE IS ONE FOR THIS PARTICULAR ISSUE; ALTHOUGH I'VE READ HUNDREDS OF SIMILAR COMPLAINTS. I AM NOW STUCK WITH A CAR THAT CANNOT SAFELY BE DRIVEN. ALTHOUGH I'VE NOTED THE DATE TO BE JUNE 2015, THAT IS APPROXIMATELY THE FIRST TIME I HAD THIS ISSUE. ## VIN PASSED ## 2008 MERCURY MILAN ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044956November 9, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (QUIRK FORD, 540 SOUTHERN ARTERY, QUINCY, MA 02169) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044989November 9, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FREMONT FORD IN FREMONT, MICHIGAN, 49412 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044997November 9, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (ROCHESTER FORD, ROCHESTER, MN, 507-288-7564) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044419November 8, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN FORD DEALER IN SAINT PAUL AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044524November 8, 2017
AIR BAGS
TAKATA RECALL. HAVE MADE MULTIPLE ATTEMPTS TO REPLACE THE DEFECTIVE AIRBAGS BUT NONE OF THE DEALERSHIPS HAVE THE REPAIR KIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044539November 8, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044079November 7, 2017
AIR BAGS
THE NAPLETON LINCOLN DEALER IN GLENVIEW SAID THAT THE PARTS HAVE NOT YET COME OUT, SO THEY CANNOT FIX THE AIRBAGS. THEY SAID THE PARTS ARE FIRST BEING SENT TO THE SOUTH AND WILL BE COMING TO THE MIDWEST AFTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044082November 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (CHAPMAN MERCURY, FORD IN EGG HARBOR TOWNSHIP, NJ, 609-646-2000) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044115November 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (CRESTON AUTOMOTIVE, 410 W. ADAMS STREET, CRESTON, IA 50801) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044190November 7, 2017
AIR BAGS
TAKATA RECALL THERE MAY BE AN ISSUE WITH MY PASSENGER SIDE AIRBAG DEPLOYING PROPERLY IN THE CASE OF COLLISION. HOWEVER, THE AUTOMOBILE MANUFACTURER HAS NOT ISSUED A RECALL WITH INSTRUCTIONS ON HOW TO RESOLVE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044214November 7, 2017
AIR BAGS
TAKATA AIRGAB INFLATOR SAFETY RECALL: FOR OVER 1 YEAR, THERE HAS BEEN RECALL 16V-384 WITH NO PARTS AVAILABLE. NOW, THE COMPANY THAT MANUFACTURES THE PARTS ARE BANKRUPT. MULTIPLE PEOPLE HAVE LOST THEIR LIVES DUE TO THIS ISSUE. WHAT ADDITIONAL STEPS WILL BE TAKEN TO CORRECT THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044261November 7, 2017
AIR BAGS, SERVICE BRAKES
TAKATA RECALL: RECEIVED A LETTER IN JULY 2016 FOR THIS RECALL. NO MOVEMENT FROM FORD. THEY HAVE BEEN CONTACTED TWICE. SECOND CONCERN: "SOFT BRAKES" THE PEDDLE HAS TOO MUCH PLAY AND IS A CONCERN FOR STOPPING DISTANCE. CALLED FORD AND THEY STATED MY VEHICLE NOT INCLUDED EVEN THOUGH I AM EXPERIENCING THE PROBLEM WITH MY BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044300November 7, 2017
AIR BAGS, SERVICE BRAKES
I RECEIVED A LETTER IN THE MAIL STATING THAT MY CAR HAS A RECALL ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044320November 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BAXTER FORD SOUTH (9203 S 145TH ST, OMAHA NE) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044345November 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PLANET FORD DEALER (20403 I-45, SPRING, TX 77388) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044357November 7, 2017
AIR BAGS
"TAKATA RECALL" CONTACTED DEALERSHIP AND THEY STATED DO NOT HAVE THE PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043879November 6, 2017
ELECTRONIC STABILITY CONTROL (ESC), AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (RIESS FORD SALES, INC., 768 IL-13, MARISSA, IL, 602257) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. IN ADDITION, THERE WAS A THREE INCH BULGE SURROUNDING THE AIR BAG AREA. THE DEALER TOOK PICTURES; HOWEVER, NO ADDITIONAL INFORMATION OR CORRESPONDENCE OCCURRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT ALSO EXPERIENCED AN INTERMITTENT WARNING INDICATOR ILLUMINATING. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043881November 6, 2017
AIR BAGS
TAKATA RECALL. THIS RECALL HAS BEEN GOING ON SINCE 06/01/2016. FORD CANNOT FIX THIS PROBLEM BECAUSE THEY DO NOT HAVE THE PART. NOW WE HAVE RECEIVED NOTICE THAT TAKATA IS BANKRUPT. SO WE ARE LEFT WITH A VEHICLE WHICH NO ONE CAN RIDE IN THE PASSENGER SEAT DUE TO THE POSSIBILITY OF DEATH WORST CASE SCENARIO! DO YOU WANT TO PUT A FAMILY MEMBER IN THAT SEAT AND ROLL THE DICE!! SOMEONE NEEDS TO COME UP WITH A FIX NOW. CAN FORD NOT DISMANTLE THE AIR BAG TO NOT RELEASE AS A TEMPORARY FIX UNTIL THE PART COMES IN? AT LEAST THIS WOULD BE BETTER FOR THE OWNERS OF THE VEHICLE SO THE SEAT COULD BE USED. NOT TO MENTION, SAFER! OH, BUT THAT MIGHT COST SOMEONE $ AND EVEN THOUGH IT IS THEIR FAULT, THE COLLATERAL DAMAGE IS WORTH THE RISK RATHER THAN LOOSE THE $....WHAT A SAD COUNTRY WE ARE LIVING IN. IT HAS BEEN OVER A YEAR AND COMPANIES CANNOT COME UP WITH A FIX! I AM SHOCKED THAT FORD HAS NOT GOTTEN MORE INVOLVED THAN THEY HAVE SINCE THEY WILL BE THE ONES WHO WILL BE SUED IF ANYTHING BAD HAPPENS. THEY MADE THE VEHICLES AND ARE THEREFORE RESPONSIBLE. NO ONE REALLY CARES WHO MADE THE AIRBAGS. FORD SHOULD STEP UP AND MAKE THIS RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043907November 6, 2017
AIR BAGS
I WAS INFORMED OF THE AIRBAG RECALL (CAUSING SERIOUS INJURY OR DEATH) OVER A YEAR AGO. I HAVE CALLED MY FORD LINCOLN MERCURY DEALERSHIP, WHERE I BOUGHT MY CAR, EVERY FEW MONTHS FOR AN UPDATE ON WHETHER THE PARTS ARE ESTIMATED TO ARRIVE. I HAVE NEVER BEEN GIVEN AN ESTIMATE ON WHEN THE PARTS WILL ARRIVE AND HAVE NEVER BEEN PROVIDED WITH A SOLUTION TO MY ISSUE. I WOULD LIKE TO GET THIS FIXED BEFORE IT HURTS OR KILLS ME OR ANYONE ELSE THAT MAY BE IN MY VEHICLE. I DO NOT WANT TO WAIT UNTIL THERE IS AN ACCIDENT TO FILE A LAWSUIT OR WAIT ANOTHER YEAR OR TWO FOR A RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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