Mercury Mariner Complaints (2006)

101 consumer complaints on file.

#10334817June 6, 2010
SERVICE BRAKES, ELECTRIC
DRIVING 2006 MERCURY MARINER HYBRID IN NORMAL TRAFFIC. BRAKE LIGHT CAME ON. TOTAL BRAKE FAILURE; HAD TO PUSH THE PEDAL TOT HE FLOOR TO STOP THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333926May 31, 2010
STEERING
I HAD THE POWER STEERING PUMP AND RACK REPLACED AT SEPARATE TIMES DURING THE WARRANTY PERIOD ON MY 2006 MERCURY MARINER. THIS WAS BETWEEN JANUARY 2008 AND DECEMBER 2008. NOW THEY ARE FAILING ONCE AGAIN. SHOULD THERE BE A RECALL ON THESE ITEMS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330478May 14, 2010
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
WAS SLOWING TO MAKE A TURN AND THE ANTI-LOCK/SKID KICKED IN ON DRY PAVEMENT. CONTINUED TO OCCUR THROUGH DAY WITH SERVICE BRAKE WARNING AND SERVICE 4X4 WARNING COMING ON. BRAKES WERE REPLACED, ROTORS TURNED & SYSTEM BLED. AL/S STICK KICKS IN WHILE GOING SLOW ON OCCASION. IT'S LIKE THE BRAKES LOCK-UP AND RELEASE THREE OR FOUR TIMES THEN EVERYTHING IS NORMAL UNTIL THE NEXT TIME. VEHICLE IS A 2006 MERCURY MARINER HYBRID WITH 36900 MILES. HPA PUMP WAS REPLACED LAST YEAR UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316317March 3, 2010
VEHICLE SPEED CONTROL
I PURCHASED MY MERCURY MARINER 2006 IN 2005. WHILE UNDER WARRANTY, I BROUGHT IN THE VEHICLE SEVERAL TIMES TO THE DEALERSHIP FOR SERVICE DUE TO THE GAS PEDAL STICKING. I WOULD TRY TO ACCELERATE AND IT WOULD STICK AND NOT ACCELERATE. AFTER SEVERAL VISITS THEY DETERMINED IT WAS A FLUID PROBLEM OR IT NEEDED TO BE CLEANED. THE PROBLEM STILL PERSISTED AFTER MAINTENANCE WAS PERFORMED. AT MY LAST VISIT, THE PART WAS REPLACED. THE PEDAL STILL STICKS, BUT I AM NOW OUT OF WARRANTY AND CANNOT AFFORD TO PLAY GUESSING GAMES WITH MY DEALERSHIP AT COSTS TO ME. ON A COUPLE OF OCCASIONS THE VEHICLE DID ACCELERATE RAPIDLY WITHOUT CAUSE, HOWEVER MY MAIN PROBLEM HAS BEEN THE GAS PEDAL STICKING. IT TYPICALLY HAPPENS DURING COLD HUMID CLIMATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310790February 16, 2010
SERVICE BRAKES, HYDRAULIC
WITH THE RECENT ANNOUNCEMENT OF A SOFTWARE GLITCH ON THE FUSION AND MILAN HYBRIDS, I HAVE HAD SIMILAR OCCURRENCES ON MY 2006 MERCURY HYBRID, WHERE IT FELT LIKE I WAS TRYING TO STOP ON WET LEAVES. IT SEEMED LIKE BRAKING WAS FINE INITIALLY, THEN IT FADED (AS I DESCRIBED ABOVE) BUT WITH MORE PRESSURE ON THE PEDAL, IT DID RETURN TO "NORMAL" BRAKING. THIS HAS HAPPENED ONLY ABOUT 3 OR 4 TIMES OF THE 3 YEARS OF OWNERSHIP, AND I HAVE NOT TAKEN IT TO A DEALER. I INITIALLY THOUGHT IT WAS DUE TO WET BRAKES, AND THOUGHT NOTHING FURTHER OF IT. BUT GIVEN THE RECENT RECALL BY FORD, I THOUGHT IT WAS NECESSARY TO AT LEAST REPORT THE OCCURRENCES. DATE INDICATED IS AN APPROXIMATION OF ONE OF THE OCCURRENCES, WHICH WAS JUST AFTER I HAD SURGERY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293351November 24, 2009
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
THE DRIVER INFORMATION DISPLAY SHOWED: BRAKE SYSTEM FAILURE. TOOK VEHICLE TO DEALERSHIP, AND WAS TOLD THAT THE ITEM WAS NOT COVERED BY EXTENDED WARRANTY THAT I PURCHASED THROUGH DEALER. THE ITEM THAT WAS FOUND TO CAUSE THE CODE IS THE WIRING THAT CONTROLS THE HYDRAULIC PUMP FOR THE ABS BRAKE SYSTEM. ALTHOUGH THE BRAKES STILL FUNCTION, BUT DO NOT PROTECT FROM LOCKING UP IN AN EVENT OF EMERGENCY BRAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274079June 17, 2009
ELECTRICAL SYSTEM, FUEL SYSTEM, OTHER
WHILE DRIVING ON THE FREEWAY A LOUD BANG SOUND WAS HEARD FROM THE ENGINE COMPARTMENT. THE CAR SHOOK AT THE SAME TIME WHEN THE BANG OCCURRED. THE CHARGING INDICATOR IS NOW VERY SENSITIVE TO GAS ACCELERATION. I CHECKED THE ENGINE AND BATTERY AND AROUND THE CAR AND DIDN'T NOTICE ANYTHING UNUSUAL. I'M GOING TO THE DEALER TOMORROW FOR THEM TO CHECK THE 12 BATTERY AND ALTERNATOR. SINCE I HAVE A HYBRID CAR I'M ALSO GOING TO HAVE THEM CHECK SPECIAL BATTERIES FOR DEFECTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252913December 27, 2008
AIR BAGS:FRONTAL
TRAVELING WEST BOUND ON BULL VALLEY RD WHEN A CAR GOING EAST BOUND TURNED IN FRONT OF ME CAUSING A HEAD ON ACCIDENT TO MY 2006 MARINER 4X4 HYBRID. I WAS TRAVELING 35 MPH AT TIME OF IMPACT AND SEAT BELTS DID NOT GO OFF CAUSING CHEST PAINS. MY VEHICLE HAD 11,000 WORTH OF DAMAGE TO THE FRONT END WHEN DOES THE AIR BAGS DEPLOY? *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10234145July 14, 2008
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL*THE CONTACT OWNS A 2006 MERCURY MARINER. THE PASSENGER SIDE SEAT WARMER AUTOMATICALLY ACTIVATES AS SOON AS THE SEAT BELT IS APPLIED. THE VEHICLE HAS BEEN TAKEN TO THE DEALER TWICE, AND THEY SUPPOSEDLY REPAIRED THE FAILURE THE FIRST TIME. TWO DAYS LATER, THE FAILURE RECURRED. WHEN THE VEHICLE WAS TAKEN BACK THE SECOND TIME, THE DEALER REPLACED A SENSOR OR SOMETHING TO THAT NATURE. THE REPAIR TEMPORARILY CORRECTED THE FAILURE FOR A FEW MONTHS BEFORE IT RECURRED. THE VEHICLE IS CURRENTLY IN THE CONTACT'S POSSESSION AND HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 15,000 AND CURRENT MILEAGE WAS 35,000. UPDATED 07/29/08 *BF UPDATED 08/01/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222748March 20, 2008
UNKNOWN OR OTHER
2006 MERCURY MARINER WAS BOUGHT WITH THE INTENTION OF ONLY COSTING $15,000. CONSUMER STATES THAT WHEN HE GOT READY TO PAY OFF THE VEHICLE THE DEALER STATED THAT HE ALSO OWED FOR TAX. HE WOULD LIKE TO BE REIMBURSED $500.00 WHICH WAS HIS DOWN PAYMENT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217161January 29, 2008
AIR BAGS, STRUCTURE
2006 MERCURY MARINER SUFFERED A ROLLOVER AFTER ACCIDENT. CONSUMER STATES THAT THERE IS NO EXCUSE WHY THE VEHICLE FLIPPED OVER ON ITS TOP AFTER BEING HIT AT A SLOW SPEED BY A MUCH SMALLER VEHICLE. CONSUMER WOULD ALSO LIKE TO KNOW WHY THE AIRBAGS DID NOT DEPLOY. *KB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10212454December 20, 2007
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
2006 MERCURY MARINER HYBRID DRIVEN TWICE ON DEC. 19 TOTAL OF ABOUT 70 MILES OVER THE COURSE OF THE DAY. NO APPARENT PROBLEMS OR WARNINGS DURING THE TRIPS. LAST DRIVEN AT 4:30 P.M. WE WERE AWAKENED AT 1:30 A.M. BY OUR SON WHO WAS VISITING ASKING FOR OUR OTHER VEHICLE KEYS AS THE MARINER HAD EXPLODED IN OUR DRIVEWAY. HE SAW FLICKERING FLAMES IN THE BACK CARGO AREA. THE ADJACENT TRUCK WAS MOVED OUT OF HARMS WAY AND THE CAR WAS BY THEN ENGULFED IN FLAMES IN THE INTERIOR WITH FLAMES SHOOTING OUT OF THE BATTERY VENT. THE WINDOWS BLEW OUT AND TWO MORE BLUISH EXPLOSIONS CAME FROM THE BACK OF THE CAR. THE CAR IS A TOTAL LOSS. IT DEFINITELY BURNED MORE HEAVILY IN THE BACK WHERE THE HYBRID BATTERIES ARE LOCATED. THE FIRE DEPARTMENT AND SHERIFF RESPONDED. WE ARE AWAITING A DECISION FOR OUR NEXT STEP FROM THE DEALERSHIP AND OUR INSURANCE CARRIER. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10208726November 12, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
PREMATURE CONTROL ARM BUSHING FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208424November 8, 2007
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2006 MERCURY MARINER. WHILE DRIVING 30 MPH, THE CONTACT HEARD A METAL GRINDING NOISE. THE BRAKES WERE APPLIED; HOWEVER, THE NOISE GREW LOUDER AND THE VEHICLE BEGAN TO VEER TO THE RIGHT. WHEN THE BRAKES WERE RELEASED AND REAPPLIED. THERE WERE ALSO NO WARNING INDICATORS PRESENT. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP AND THEY STATED THAT THE FRONT PASSENGER SIDE BRAKES WERE WORN DOWN TO THE ROTORS. THE ROTORS AND PADS WERE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 27,500. UPDATED 03-05-08 *BF THE CONSUMER STATED THE BRAKE INDICATOR STATED THE BRAKES WERE FINE. THE BRAKES WERE DOWN TO THE METAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197159July 22, 2007
SERVICE BRAKES, ELECTRIC, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
I HAVE A 2006 MERCURY MARINER HYBRID, AND THE BRAKES ON THE CAR GO OUT ON IT. THE BRAKES GO OUT FOR 5 TO 7 SEC. AND THE SERVICE BRAKES LIGHT COME ON AND IT STOPS. THE LAST TIME, IT DID NOT STOP RIGHT A WAY. I HAVE BEEN HAVING IN-DASH NAVIGATION SYSEM PROBLEM AND THE DEALER HAD WORK ON IT. IT IS NOT FIXED RIGHT. AND THE BRAKES STOPPED WORK AGAIN. I HAD CALLED THE DEALER BACK AND SAID THE NAVIGATION IS NOT WORKING RIGHT. I GOT IN MY CAR AND BRAKES STOPPED WORKING AT THE END OF MY DRIVEWAY. I A DATE FOR THE BRAKES AND THE NAVIGTION. THE CAR HAS 13473 MILES ON IT AND THERE IS A WARRANTY ON IT .THE DEALER PUT IN A MODULATOR IN IT THE FIRST TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176792December 22, 2006
SUSPENSION:FRONT, TIRES
I PURCHASE A 2006 MERCURY MARINER ON FEBRUARY 18, 2006, AT PRICE LINCOLN MERCURY IN CENTENNIAL, CO. WHEN I PURCHASE THIS VEHICLE IT HAD 15 MILES ON THE ODOMETER. I WAS INSTRUCTED BY THE SALES REP THAT I SHOULD AVOID DRIVING THIS VEHICLE OVER 55 MPH TO ALLOW THE ENGINE TO BREAK IN PROPERLY. I STARTING HAVING A SHIMMING AND VIBRATION WHEN THE VEHICLE GET TO 60 AND ABOVE. THIS SHIMMING IS COMING FROM THE FRONT SUSPENSION. I HAVE TAKING THIS VEHICLE TO TWO DIFFERENT MERCURY DEALERSHIP TRYING TO GET THIS PROBLEM RESOLVED. THE LAST RESULT BY ONE OF THE DEALERSHIP WAS TO REPLACE ALL FOUR TIRES, THEY REPLACE ALL FOR TIRES AND I AM HAVING THE SAME PROBLEM. I CONTACTED THE FORD MOTOR CO TO REPORT THE PROBLEM AND POSSIBLE GET THEM TO REPLACE OR REPURCHASE THE VEHICLE WHICH THEY REFUSE TO DO SO. THERE RESPONSE TO ME IS THAT THIS IS SOMETHING I WILL HAVE TO DEAL WITH, BECAUSE THIS IS THE NORMAL BEHAVIOR OF THIS VEHICLE. I AM WRITING TO YOU FOR HELP BECAUSE IT IS HARD FOR ME TO ACCEPT THAT THIS VEHICLE OPERATING THE WAY IS AS DESCRIBE BY FORD. THIS VEHICLE DRIVE SMOOTH UNTIL IT GET TO 60, AND I HAVE TAKEN IS BACK TO THE DEALERS FIVE OR MORE TIME FOR REPAIRS FOR THE SAME ISSUES. PLEASE HELP IN RESOLVING THIS PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167339September 5, 2006
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
THIS COMPLAINT REGARDS THE 2006 MERCURY MARINER THAT I AM LEASING. THE VEHICLE WAS LEASED BEGINNING IN APRIL, 2006 FROM HOLMAN LINCOLN-MERCURY IN MT. LAUREL, NEW JERSEY. MY WIFE, THE PRINCIPAL DRIVER OF THIS VEHICLE COMPLAINED ABOUT THE HEAD RESTRAINTS PREVENTING HER FROM KEEPING HER HEAD STRAIGHT UP WHILE DRIVING. THE MARINER'S HEAD RESTRAINTS PROJECT FORWARD PREVENTING THE DRIVER FROM KEEPING HIS/HER HEAD STRAIGHT UP WHILE DRIVING. THIS IS VERY UNCOMFORTABLE AS ONE'S HEAD IS BENT FORWARD. SOMETIME IN AUGUST, I RETURNED TO HOLMAN AND MET WITH MR. DAVID BURNS, THE SERVICE MANAGER. HE LOOKED AT THE HEAD RESTRAINTS AND AGREED THAT THEY PROJECTED FORWARD. HE AND I THEN LOOKED AT ALL THE OTHER MERCURY MARINERS ON THE LOT (ABOUT 20) AND FOUND THAT ALL OF THEM HAD THE SAME RESTRAINTS. WE ALSO CHECKED OTHER MODEL NEW VEHICLES ON THE LOT AND FOUND THAT ALL OF THE RESTRAINTS WERE STRAIGHT UP AS ONE WOULD EXPECT. MR. BURNS THEN CHECKED TO SEE IF FORD HAD ANY ISSUES WITH THE RESTRAINTS ON THE MARINER BUT COULD NOT FIND ANY. I CAN ONLY SAY THAT WHEN I DRIVE THE VEHICLE, I AGREE WITH MY WIFE THAT THE HEADREST PREVENTS ME FROM DRIVING IN A COMFORTABLE POSITION. IS THIS A SAFETY HAZARD? I WOULD APPRECIATE YOUR LOOKING INTO THIS MATTER AND GIVING ME YOUR OPINION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162415July 14, 2006
ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
I ONLY HAD MY CAR 4 DAYS WHEN DRIVING ON THE GARDEN STATE PARKWAY AT APPROXIMATELY 60 MPH ON A SUNDAY WITH MY GRANDCHILDREN IN THE CAR. LUCKILY, I WAS IN THE SLOW LANE WHEN THE SUV JUST SHUT OFF. I WAS ABLE TO PULL ONTO THE SHOULDER AND RESTART THE CAR. I WAS NEAR AN EXIT AND PROCEEDED DOWN THE RAMP. THE CAR AGAIN SHUT OFF AT THE BOTTOM ON THE RAMP. THE CHECK ENGINE LIGHT STAYED ON. I CALLED THE DEALER THE NEXT DAY (MONDAY) AND BROUGHT THE CAR IN ON TUESDAY. IT IS NOW FRIDAY AND I STILL DO NOT HAVE MY CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159085June 6, 2006
VEHICLE SPEED CONTROL:CABLES
FORD MERCURY MARINER: AT 65 MPH I TAPPED THE BRAKE PEDAL TO DISCONNECT THE CRUISE CONTROL. PROCEEDED TO PRESS THE GAS PEDAL AND FOUND THE GAS PEDAL CABLE TO THE THROTTLE LINKAGE FELL OFF. COASTING THROUGH 65 MPH TRAFFIC WITH NO GAS CONTROL WAS CHALLENGING. WHY DID THE GAS PEDAL CABLE FALL OFF AND HAS OTHER VEHICLES OWNERS EXPERIENCE THE SAME PROBLEM? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158379May 10, 2006
POWER TRAIN
2006 MERCURY MARINER TRANSMISSION SLIPPED AT 4,000 MILES. *TS THE VEHICLE WAS TOWED TO THE DEALER FOR SERVICE. THE MANUFACTURER APPROVED A BRAND NEW TRANSMISSION TO BE INSTALLED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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