Mercury Mariner Complaints (2005)

67 consumer complaints on file.

#10262784March 23, 2009
ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL
2-18-09: 2005 MERCURY MARINER--LOCKED ENGINE: MESSAGE: CHECK EMISSION SYSTEM. TAKEN TO SHOP. TOOK 10 DAYS TO REPAIR, DROVE VEHICLE 3 DAYS AND SAME THING HAPPENED. 3-5-09: VEHICLE AGAIN LOCKED UP AND TAKEN TO SHOP BY WRECKER FOR REPAIR. 2 WEEKS LATER CAR STILL NOT FIXED. TOLD BY FORD IN DETROIT: BACKLOG/PARTS SUPPLIER OUT OF BUSINESS. WILL NOT LOAN A ME A VEHICLE, CAN DO NOTHING TO HELP ME. WAIT 3 MONTHS FOR PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252344December 20, 2008
ENGINE AND ENGINE COOLING:ENGINE
2005 MERCURY MARINER. SUDDEN STALLING OF ENGINE AT SPEEDS UP TO 40MPH AND LOSS OF POWER (THEN RECOVERS) AT HIGHER SPEEDS. NOTIFIED FORD AND SCHEDULED FOR SERVICE TWICE - DEALER UNABLE TO REPLICATE AND FORD RESPONSE IS THAT "EVERY CONSIDERATION HAS BEEN GIVEN TO THE MATTER....UNABLE TO FURTHER REVIEW CONCERN" WE HAVE YET ANOTHER SERVICE CALL SCHEDULED WITH ANOTHER DEALER BECAUSE PROBLEM PERSISTS AND COULD LEAD TO SERIOUS ACCIDENT IN TRAFFIC. PROBLEM MANIFESTED ITSELF IN JULY 2008 AND NO REGULAR CONSISTENT PATTERN TO IT BUT HAPPENING MORE OFTEN AND STALLS HAPPENING MORE OFTEN. AFRAID TO DRIVE VEHICLE IN HEAVY NORTHERN VA TRAFFIC DUE TO ITS UNPREDICTABLE STALLING AND/OR LOSS OF POWER. REPORTING IN CASE TO BE ON RECORD, IN CASE OTHER COMPLAINTS FILED ABOUT THIS ISSUE WITH THIS MODEL ,AND FOR FUTURE REFERENCE IN THE EVENT FORD UNABLE OR UNWILLING TO FIX A SERIOUS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246726October 26, 2008
VEHICLE SPEED CONTROL
I OWN A 2005 MERCURY MARINER, PURCHASED NEW. WHEN IT GETS COLD THE GAS PEDAL STICKS, I PUSH DOWN AND THERE IS NO RESPONSE FOR A FEW TIMES. THIS ALMOST CAUSED ME TO BE REAR ENDED THIS MORNING HAD I NOT PUT ON THE HAZARD LIGHTS. ONCE IT WARMS UP IT IS FINE. THIS HAS BEEN GOING ON SINCE I BOUGHT THE CAR BRAND NEW IN 2005. THIS HAS HAPPENED OVER 50 TIMES AND IS STARTING TO SCARE THE HECK OUT OF ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225794April 26, 2008
AIR BAGS:SIDE/WINDOW
SIDE AIR BAGS DID NOT GO OFF AFTER HIT IN DRIVERS DOOR. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10225591April 24, 2008
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
I WAS HIT ON THE DRIVER'S SIDE DOOR, AND THE SIDE AIR BAG NEVER WENT OFF. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10225245April 21, 2008
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 MERCURY MARINER. WHILE DRIVING 40 MPH, THE CONTACT FELT AS IF SOMEONE REAR ENDED HER VEHICLE. SHE LOOKED IN THE REARVIEW MIRROR, BUT DID NOT SEE ANYTHING. WHEN SHE ARRIVED AT THE DEALER, THE ENTIRE ENGINE FELL FROM THE MOTOR COMPARTMENT AND ONTO THE GROUND. THE MECHANIC STATED THAT THE ENTIRE FRONT END OF THE VEHICLE HAD FALLEN APART. THE VEHICLE IS CURRENTLY AT THE DEALER. THE FAILURE MILEAGE WASE 38,351. UPDATED 05/21/08 *BF THE CONSUMER ALSO STATED THE TRANSMISSION FAILED. UPDATED 05/19/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215118January 16, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
CAR BEGAN TO MAKE A POP LIKE NOISE, IT HAS BEEN TAKEN TO DEALER 3 TIMES AND THE CATALYTIC CONVERTER WAS REPLACED THE 2ND TIME IN. ON THE 3RD TIME THEY SAID THEY COULD DO NOTHING ABOUT THE NOISE AS I START THE CAR WHEN COLD. WHO IS LIABLE WHEN MY WARRANTY IS OVER? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210908December 5, 2007
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHEN IT GETS COLD THE GAS PEDAL STICKS, I PUSH DOWN AND THERE IS NO RESPONSE FOR A FEW TIMES. THIS ALMOST CAUSED ME TO BE REAR ENDED THIS MORNING HAD I NOT PUT ON THE HAZARD LIGHTS. ONCE IT WARMS UP IT IS FINE. THIS HAS BEEN GOING ON SINCE I BOUGHT THE CAR BRAND NEW IN 2005. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209723November 23, 2007
VISIBILITY:GLASS, SIDE/REAR
TL*THE CONTACT OWNS A 2005 MERCURY MARINER. WHILE DRIVING 25 MPH, THE REAR WINDOW SHATTERED WITHOUT WARNING. THE POLICE STATED THAT A ROCK OR BULLET DID NOT CAUSE THE FAILURE; HOWEVER, THEY SUGGESTED THAT THE CHANGE IN WEATHER MAY HAVE CAUSED THE FAILURE. AS OF NOVEMBER 23, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208496November 9, 2007
TIRES:SIDEWALL
TL*THE CONTACT OWNS A 2005 MERCURY MARINER. THE VEHICLE HAS CONTITRAC AW, SIZE P27560R17 TIRES. THE CONTACT STATED THAT THE TIRES ON THE VEHICLE WERE EXTREMELY NOISY, THE TREAD WAS CUPPING, AND THERE WERE HAIRLINE CRACKS IN THE SIDEWALL WHERE THE RUBBER MEETS THE RIM. THE NOISE IS LOUD AT ALL SPEEDS, BUT INTENSIFIES WHILE DRIVING 5 - 65 MPH. THE TIRES HAVE BEEN ROTATED AND ALIGNED BY BOTH THE DEALER AND AN INDEPENDENT TIRE STORE. THE NOISE WORSENED AFTER THE TIRES WERE ROTATED AND ALIGNED. THE CONTACT PLANS TO PURCHASE NEW TIRES BECAUSE HIS WIFE IS AFRAID TO DRIVE THE VEHICLE. THE CURRENT MILEAGE WAS 25,000 AND FAILURE MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205413October 11, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2005 MERCURY MARINER. THE PASSENGER SIDE AIR BAG COVER WAS SLIGHTLY ELEVATED AND THE AIR BAG WARNING INDICATOR LIGHT ILLUMINATED. THE DEALER STATED THAT BOTH AIR BAGS DEPLOYED WITHOUT A CRASH OR HARD IMPACT TO THE VEHICLE. THE DEALER REPLACED THE AIR BAGS. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 55,000. UPDATED 01/02/08.*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191325May 21, 2007
TIRES, POWER TRAIN:DRIVELINE:DRIVESHAFT
I OWN A 2005 MERCURY MARINER PREMIER THAT WAS PURCHASED IN 2005 ,THE VEHICLE HAD A VERY BAD ROAR INSIDE WHILE DRIVING DOWN THE ROAD. I WOULD LIKE TO KNOW IF THERE WAS A WAY TO MAKE IT STOP MAKING THAT ROARING SOUND. ACCORDING TO OTHER COMPLAINTS I HAVE READ THE OTHER CUSTOMER S HAVE NOT HAD ANY HELP AT THERE LOCAL DEALERSHIPS, NEITHER DID I. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190129May 8, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL*THE CONTACT OWNS A 2005 MERCURY MARINER. WHILE DRIVING 55 MPH, ALL THE VEHICLE'S WARNING LIGHTS ILLUMINATED AND THEN THE VEHICLE JERKED AND COMPLETELY SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE VEHICLE NEEDED A TRANSMISSION TORQUE CONVERTER AND WOULD BE UNSAFE TO DRIVE UNTIL THE PARTS ARRIVED. THE CURRENT MILEAGE IS 22,127 AND FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189249April 30, 2007
FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
STRONG GASOLINE ODOR WHILE PARKED IN GARAGE. SERVICING DEALER REPORTS GAS LINE IS RUSTED AND IS LEAKING. CONDITION IS TOO DANGEROUS TO ALLOW FURTHER DRIVING WITHOUT REPAIR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184024March 2, 2007
AIR BAGS, ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, PARKING BRAKE, SUSPENSION:REAR:SHOCK ABSORBER, SUSPENSION:FRONT:WHEEL BEARING, VISIBILITY:REAR WINDOW WIPER/WASHER, TIRES, TIRES:TREAD/BELT
I PURCHASED A 2005 MERCURY MARINER 7/24/2006AT ANAHEIM LINCOLN MERCURY AND THEY WERE SHUT DOWN. I HAVE GONE TO MANY FORDS & THEY WILL NOT HELP ME CAUSE THE THEY DON'T HAVE START DATE OF WARRANTY. I ONLY HAVE 17,0000 MILES ON THIS CAR AND MY AIR BAG LIGHT GOES ON & OFF. ALSO MY TIRES HAVE SERIOUS PROBLEM I HAD TO BUY 2 MYSELF THE FIRST 2000 MILES THE TIRE R WEARING SO BAD NOW ONCE AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183766February 27, 2007
TIRES
I HAVE BEEN HAVING PROBLEMS WITH MY VEHICLES AND ALL 4 OF MY TIRES SINCE JULY 06. MY VEHICLE/ STEERING WHEEL/FRONT END IS SHAKING & VIBRATING TERRIBLY. I WAS TOLD BY THREE DIFFERENT AUTHORIZED TIRE/DEALERSHIPS THAT ALL FOUR OF MY TIRES ARE BAD, THEY ARE CUPPED & FEATHERED AND THE TREAD IS NOT GOOD. THE DEALERSHIP WHERE I BOUGHT MY VEHICLE SAYS IT IS NOT THEIR RESPONSIBILITY TO PROVIDE ME WITH NEW TIRES (MY VEHICLE IS STILL UNDER WARRANTY) THE TIRE MANUFACTURER WILL ONLY PAY FOR 1/2 THE RETAIL COST BECAUSE THEY SAY IT IS NOT THEIR PROBLEM EITHER. I AM VERY UPSET. THE VEHICLE IS UNSAFE TO DRIVE, AND I AM AFRAID I AM GOING TO GET HURT OR SOMEONE ELSE WILL., I DO NOT KNOW WHO TO TRUST AND COULD REALLY USE SOME HELP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183002February 20, 2007
VISIBILITY:GLASS, SIDE/REAR
BACK GLASS ON MERCURY MARINER SHATTERED FOR NO REASON. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177923January 5, 2007
WHEELS:LUGS/NUTS/BOLTS/STUDS, POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE, SUSPENSION
TL* - THE CONTACT STATED THAT ON 10/08/06 WHILE D AT A SPEED OF 40 MPH DRIVER'S FRONT TIRE WHEEL STUDS BROKE OFF. THE VEHICLE HAD AN ODOMETER READING OF 16,002 MILES ON THE VEHICLE AT THE TIME OF THE INCIDENT. THE CONTACT STATED THAT ON THE DAY OF THIS INCIDENT THE WEATHER WAS CLEAR AND SO WERE THE ROAD CONDITIONS. THE CONTACT HAD THE VEHICLE TOWED TO DANA MOTORS IN STATEN ISLAND, NY, AND THE DEALERSHIP REPLACED 4 LUG: NUTS AND 4 WHEEL STUDS. THE CONTACT STATED THAT ON 12/10/06 THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO DANA MOTORS ,AND AT THAT TIME THE VEHICLE HAD 17,642 MILES ON IT. THE CONTACT STATED THAT THE REPAIR ORDER STATED THAT DEALERSHIP REPLACED PARTS AND GEARS. THE DEALERSHIP INFORMED THE CONTACT THAT THE TRANSMISSION BOX WAS OPENED AND FOUND THAT THE TRAY HAD PIECES OF METAL IN THE TRANSMISSION TRAY. AK THE INSIDE CARGO LIGHT WAS NOT WORKING, THE WINDSHIELD WAS LEAKING, THE STEERING WHEEL WOULD VIBRATE WHEN THE CONSUMER REACHED A SPEED OF 70 MPH. UPDATED 03/07/07*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174123November 23, 2006
VISIBILITY:GLASS, SIDE/REAR
THE REAR WINDOW AND DOOR WERE CLOSED, I PULLED INTO THE GARAGE, STOPPED, HEARD A CRACKING NOISE, STARTED TO BACK UP A FEW INCHES, THEN THE REAR WINDOW BLEW OUTWARD COVERING THE DRIVEWAY IN GLASS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170928October 16, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED WHILE COMING TO A STOP, THE VEHICLE WOULD SHUT OFF AND A VIBRATION WAS FELT WHEN TURNING THE VEHICLE BACK ON. ALSO, A CLUNKY SOUND WAS HEARD, WHEN STARTING BACK UP. THESE INCIDENTS HAPPENED SPORADICALLY WITHOUT ANY PRIOR WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS GOING TO BE TAKEN INTO THE DEALER FOR FURTHER EXAMINATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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