Mercury Mariner Complaints (2006)

101 consumer complaints on file.

#10985507May 13, 2017
SERVICE BRAKES
THE BRAKES FAILED AND ABS AND BRAKE LIGHTS CAME ON. HAD A SOFT PEDAL ALMOST TO FLOOR BEFORE ANY BRAKING WAS PRESENT. AFTER TURNING OF ENGINE AND RESTARTING BRAKES RETURNED TO NORMAL. THE FIRST TIME THIS HAPPENED MY WIFE RAN INTO E REPAIR SHOP BUILDING CAUSING $3000.OO DOLLARS DAMAGE. OUR INSURANCE CHARGED HER WITH A AT FAULT ACCIDENT. WE CANNOT LOCATE THE ACCIDENT REPORT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10953915February 10, 2017
STEERING
AFTER A SHORT 30 MINUTE VISIT TO OUR VET, MY WIFE STARTED THE VEHICLE AND HAD NO POWER STEERING AT ALL. RESTART OF THE VEHICLE DID NOT RESOLVE THE ISSUE, SO SHE CAREFULLY DROVE THE VEHICLE HOME 10 MILES. LUCKILY IT FAILED WHILE THE VEHICLE WAS NOT IN MOTION. DEALER DIAGNOSIS INDICATED A B3377 FAULT CODE (EPS MOTOR MALFUNCTION), AND TOLD ME THE STEERING RACK NEEDED REPLACEMENT ($2200).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914176October 6, 2016
STRUCTURE:BODY, STEERING, SUSPENSION
THE FRONT SUB-FRAME HAS COMPLETELY RUSTED OUT. WE LIVE IN A SALT ZONE (MICHIGAN). THERE IS ALSO VISIBLE CORROSION THROUGHOUT THE EXTERIOR. WE WERE DRIVING AND THE FRONT PASSENGER WHEEL STARTED BOWING OUT AND WE STARTED VIBRATING. WE GOT TO SAFETY BEFORE ANYTHING HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871814June 1, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
AFTER HAVING A NEW WATER COOLANT PUMP (THE FOURTH ONE IN MY MARINER HYBRID) AND A NEW THROTTLE BODY BEING PUT INTO MY CAR BY A FORD DEALERSHIP, MY CAR IS STILL HAVING THE SAME PROBLEMS. NOW A "SERVICE EMISSION SYS" WARNING HAS COME ON, AND BEING UNDER 150,000 MILES STILL I CONTACTED FORD TO SEE WHAT COULD BE DONE SINCE IT WAS "FIXED" BY THEM BUT STILL HAS A PROBLEM RELATED TO THE ELECTRICAL HYBRID POWERTRAIN, AND FORD SAYS THERE IS NOTHING ELSE THAT CAN BE DONE, EVEN THOUGH IT CLEARLY IS UNDER THE WARRANTY THAT THEY CREATED DUE TO THE FAILURES OF BOTH PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860639April 20, 2016
ENGINE, POWER TRAIN
MY MERCURY MARINER'S IDLER PULLEY HAS ALREADY BROKEN THREE TIMES IN THE PAST FIVE MONTHS. THERE MUST BE A RECALL ON THIS VEHICLE. THE CAR IS VERY GOOD AND TOO STRONG FOR THAT THIN BOLT IN THIS PART. LUCKILY, THE FOURTH TIME IT HAPPENED, THE FORD DEALER DIDN'T CHARGE ME FOR THE NEW PART, WHICH ALSO BROKE OFF TWO WEEKS LATER. IT HAS ALSO BROKEN TWO BELTS ALREADY. TRYING TO SOLVE THE ISSUE, I WENT TO METRIC BOLTS AND NUTS, IN WAKEFIELD, MA, AND BOUGHT A HIGHER GRADE HARDENED STEEL BOLT/SCREW, AND IT ALSO BROKE OFF A WEEK LATER. ONCE AGAIN, TWO DAYS AGO, MY MECHANIC PUT IN ANOTHER HARDENED STEEL SCREW. HE ADDED A NUT NEAR THE BEARING, WHICH MAKES A SQUEAKING NOISE, BUT IT HAS NOT BROKEN YET. I AM NOW AFRAID TO DRIVE IT FAR FROM HOME, BECAUSE I HAVE BEEN TOWED SO MANY TIMES ALREADY. I HAVE RESEARCHED THE INTERNET AND REALIZED THAT IT IS A CONSTANT ISSUE. SOME PEOPLE HAVE REPORTED THE OCCURRENCE OF THIS ISSUE 17 TIMES IN LESS THAN A YEAR. IT IS ALSO THE SAME FREQUENT PROBLEM WITH MAZDA TRIBUTE, FORD ESCAPE, FORD FUSION, ETC. WHAT DOES IT TAKE FOR A RECALL? HELP! HELP! HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851084March 22, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 MERCURY MARINER. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED AND THE PULL OVER WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HIGH VOLTAGE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818945January 8, 2016
POWER TRAIN
ON DECEMBER 30, 2006 MY CAR STALLED AND THE DASH ERROR MESSAGE REFERRED TO A MECP PUMP. I HAD THAT PART REPLACED WITH AN AMAZON PART BEFORE THE RECALL, IT IS ALSO FAULTY.THE SAFETY RECALL IS, 142S19, FROM FORD. CARS STALL BECAUSE OF A FAULTY MECP PART. I TRIED HAVING THE PART REPLACED BY A FORD DEALER. THE DEALER REFUSED AND TO MAKE MATTERS WORSE THEY POSTED ONLINE THAT THEY MADE THE REPLACEMENT. THAT IS A LIE. FORD CUSTOMER TRIED TO GET THE DEALER TO COOPERATE BUT THEY TOLD THEY CANNOT MAKE A DEALER HONOR A RECALL. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795202November 21, 2015
STRUCTURE:BODY
RIGHT REAR FENDER WELL HAS RUSTED THROUGH AND SHOCK TOWER IS COMING APART. LOUD THUMP EVERY TIME VEHICLE IS DRIVEN AFRAID I COULD LOOSE CONTROL IF SHOCK TOWER RIPS AWAY ANYMORE. WHEN VEHICLE WAS PURCHASED NEW IT AS UNDER COATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780724October 8, 2015
UNKNOWN OR OTHER
STICKY DASHBOARD, DIS NOT CAUSE ANY INCIDENT BUT CAN AFFECT VISABLITY, NOTICED TODAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732165July 6, 2015
UNKNOWN OR OTHER, SERVICE BRAKES
THE WARNING LIGHTS HAD COME ON A FEW DAYS AGO STATING TO CHECK THE BRAKES. TODAY, WHEN THE ENGINE WAS STARTED, THE MESSAGE STOP SAFELY NOW CAME ON. THIS DOES NOT TELL ME ANYTHING ABOUT WHAT I NEED TO DO AND HOW CRITICAL THIS ERROR IS. CAN I DRIVE IT TO THE REPAIR SHOP OR SHOULD I HAVE IT TOWED? WHAT HAS TO BE REPLACED? THIS CAR IS DRIVEN BY MY SON WHO IS AN INEXPERIENCED DRIVER, SO THIS IS A MAJOR CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725412June 15, 2015
ENGINE
I WAS DRIVING DOWN THE STREET, AND SUDDENLY, THE "STOP SAFELY" LIGHT CAME. THE ENGINE SHUT OFF AND THE TEMPERATURE LIGHT CAME ON IN THE DASH. I WAS ABLE TO GET MY CAR STARTED AFTER ABOUT 30-45 SECONDS. I STARTED DRIVING AGAIN, BUT IT SHUT DOWN AGAIN A COUPLE MINUTES LATER. IT HAS BEEN OCCURRING INTERMITTENTLY SINCE THAT DAY, WITH TODAY BEING THE MOST RECENT. I CALLED FORD MOTORS TODAY AND WAS INFORMED THAT MY CAR IS ON THE RECALL LIST. THEY NEVER SENT A LETTER TO ME. THE REPRESENTATIVE REFERRED ME TO THE CLOSEST DEALERSHIP IN MY AREA, AND ADVISED ME THAT ANY REPAIRS WILL BE FREE OF CHARGE. I DON'T UNDERSTAND WHY FORD MOTORS WOULD PROGRAM THIS VEHICLE TO COMPLETELY SHUT DOWN DURING TRAVEL. GOD FORBID IF THIS HAPPENS WHILE DRIVING ON A HIGHWAY. THIS IS A VERY DANGEROUS SO CALLED "SAFETY FEATURE", WHICH NEEDS TO BE DISCONTINUED IN THE FUTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715782May 11, 2015
UNKNOWN OR OTHER
AFTER PLACING THE CAR IN DRIVE, WHEN PRESSING ON THE ACCELERATOR TO MOVE THE CAR THE PEDAL WOULD NOT ALLOW ME TO DEPRESS IT. THE PEDAL BEGAN TO WORK AFTER STOMPING DOWN WHICH CAUSES THE CAR TO JERK FORWARD SUDDENLY. AGAIN AFTER COMING TO A STOP AT THE LIGHT AND MAKING A RIGHT HAND TURN, AFTER RELEASING THE BRAKES AND STEPPING ON THE ACCELERATOR, THE PEDAL AGAIN WOULD NOT DEPRESS UNTIL STOMPED ON. THIS TYPICALLY HAPPENS WHEN THE VEHICLE HAS BEEN OUT IN THE COLD AND AFTER IT HAS BEEN TURNED OFF FOR AN EXTENDED TIME PERIOD (OVERNIGHT).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706502April 19, 2015
SERVICE BRAKES
I WAS DRIVING DOWN THE FREEWAY IN A FULLY LOADED CAR AND TRAFFIC WAS BUILDING UP YESTERDAY. I SAW BRAKE LIGHTS AHEAD AND DECIDED TO SLOW PROACTIVELY. I PRESSED ON THE BRAKES AND THERE WAS NO SLOWING AND I HAD TO PUSH THE BRAKES AS HARD AS I COULD WITH THE PEDAL FULLY DEPRESSED TO THE FLOOR. THE CAR DID SLOW BUT I ALMOST REAR ENDED THE CAR IN FRONT. THE YELLOW ABS AND THE RED BRAKE WARNING LAMP LIT AND THE ALARM SOUNDED. I WAS SCARED TO DEATH IN HEAVY TRAFFIC AND PULLED OFF THE NEXT EXIT. I TURNED OFF THE CAR AND PUMPED THE BRAKES AND WAITED 5 MINUTES. I TURNED THE CAR ON AGAIN AND EVERYTHING WORKED BUT I WAS VERY NERVOUS ALL THE WAY HOME. I THEN GOOGLED THE ARTICLE BELOW AND AM VERY UPSET THE FORD DEALER OR FORD ITSELF NEVER ALERTED ME OF THIS KNOWN POTENTIAL MALFUNCTION....AND WHY HAS THERE BEEN NO FORMAL RECALL!?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702951March 31, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 MERCURY MARINER. THE CONTACT STATED THAT THE BRAKES FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD WITHOUT INCIDENT. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE TWO FRONT DRIVER SIDE BRAKES LINES CONNECTED TO THE CALIBER FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702430March 29, 2015
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY SON WAS DRIVING TO HIS WORK AS AN EMT. I ALLOWED HIM TO USE MY MARINER. TRAVELING APPROX 65MPH ON THE 5 FREEWAY SOUTH IN SUNLAND, HE HEARD THE ROD GO AND SAW THE LIGHTS ON THE DASH INDICATE THE ENGINE OVERHEATING. HE PULLED OFF THE 5 FREEWAY AND PARKED WEAR IT WAS SAFE AND CALLED FOR HELP. I HAD AAA PICKUP THE VEHICLE AND BRING IT TO THE MECHANIC IN WESTLAKE VILLAGE CA. THEY INDICATED TO ME THAT THE ENGINE HAD THROWN A ROD AND WOULD NEED TO BE REPLACED. THEY THOUGHT IT MIGHT HAVE RUN OUT OF OIL OR SOMETHING ELSE, BUT BOTTOM LINE WAS THAT THE ENGINE WAS DESTROYED. THEY QUOTED ME A PRICE OF $15,000 MINIMUM TO FIX, SO I HAD IT TOWED TO MY DRIVEWAY WHERE IT HAS REMAINED SINCE. IT WASN'T' FOR 10 MONTHS LATER WE WOULD GET ANY INDICATION THAT SOMETHING ELSE MIGHT HAVE CAUSED THIS TO HAPPEN. I LAST SERVICED MY MARINER IN MARCH & MAY OF 2013. MY NEW CONCERN PUTTING 2+2 TOGETHER, IS THAT THOUGH THE CAR WAS DUE FOR AN OIL CHANGE, COULD THIS CATASTROPHIC EVENT HAVE BEEN DUE TO THE OVERHEATED COOLANT SYSTEM THAT AS YET HADN'T BEEN RECALLED? ID LIKE TO SEE IF ANY OTHER MERCURY/FORD CUSTOMERS EXPERIENCED THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694871March 17, 2015
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2006 MERCURY MARINER HYBRID. WHILE DRIVING AT VARIOUS SPEEDS, THE HIGH TEMPERATURE WARNING SENSOR LIGHT ILLUMINATED BEFORE THE VEHICLE OVERHEATED AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE HYBRID FANS WERE FAULTY AND NEEDED TO BE REPLACED. THE FANS WERE REPLACED AND THE FAILURE WAS REMEDIED. THE CONTACT ALSO INDICATED THAT THE ABS BRAKING SYSTEM MALFUNCTIONED DUE TO A FAULTY ABS MODULE THAT WAS DAMAGED WHEN THE ENGINE OVERHEATED. THE ABS WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671380January 9, 2015
HYBRID PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 MERCURY MARINER HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V526000 (HYBRID PROPULSION SYSTEM). THE VEHICLE WAS LEFT WITH THE DEALER FOR TWO MONTHS BUT THE RECALL REPAIRS WERE NOT MADE BECAUSE THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER ADVISED THAT THE RECALL REPAIR WOULD NOT BE MADE UNLESS THE CONTACT HAD EXPERIENCED THE FAILURE LISTED IN THE CONSEQUENCE OF THE RECALL DESPITE THE CONTACT HAVING EXPERIENCED SEVERAL STALLING FAILURES AND THE VIN BEING INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670977January 8, 2015
POWER TRAIN, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2006 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION AND TORQUE CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V526000 (HYBRID PROPULSION SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663339December 10, 2014
SUSPENSION
BROUGHT THE CAR IN TO CORRECT A BENT STRUT, PUT IT ON THE LIFT AND PRONOUNCED IT UNDRIVEABLE! THE WHOLE BACK FRAME HAD RUSTED OUT. THEY PULLED THE INSPECTION STICKER. HOW CAN THIS BE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655384November 17, 2014
FUEL/PROPULSION SYSTEM
PUSHED THE GAS PEDAL DOWN AND IT WOULDN'T MOVE. AFTER SEVERAL MINUTES IT FREED UP AND WAS ABLE TO GO DOWN THE ROAD. THEN IT LOCKED UP AGAIN. EVENTUALLY MADE IT HOME, APPROXIMATELY 4 MILES AFTER IT LOCKED UP 5 TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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