Mercury Cougar Complaints (1999)

454 consumer complaints on file.

#836356April 30, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
WHILE DRIVING ABOUT 65 MPH THE FIRST TIME AND 35 MPH THE SECOND TIME, CONSUMER TURNED ON THE WINDSHIELD WIPER SWITCH, AND WINDSHIELD WIPERS STARTED WORKING FOR AWHILE, BUT STOPPED, AND AFTER A MINUTE OR SO THEY STARTED WORKING AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837020April 22, 1999
SEATS
WHEN THE GAS PEDAL IS APPLIED THE SEAT MOVES SLIGHTLY REARWARD, AND WHEN APPLYING THE BRAKES THE SEAT MOVES SLIGHTLY FORWARD. DEALER SAYS ITS THE SEAT TRACKS THAT NEED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705159March 31, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THE BRAKES GRIND.THIS IS THE SECOND TIME I HAVE HAD IT IN THE GARAGE TO FIX THIS PROBLEM IN TWO MONTHS. WHAT HAPPENS WHEN THE WARRANTY EXPIRES?, AND WHAT DO I DO IF THIS KEEPS OCCURRING? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#544745March 31, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, ENGINE AND ENGINE COOLING:COOLING SYSTEM
SINCE PURCHASE OF VEHICLE BRAKES HAVE CONTINUALLY EXPERIENCED SQUEAKING AND GRINDING NOISE, TSB #12260 STATES THE CAUSE MAY BE FROM THE SILVER DACROMET COATING ON THE ROTORS, WHICH ARE EMBEDDING ITSELF INTO THE PADS, NO CURRENT REPAIRS TO RECTIFY AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704859March 24, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKES MAKE GRINDING SOUND AND SQUEAK. DEALER TOLD ME TO LIVE WITH IT UNTIL FORD COMES UP WITH A FIX... ALSO TRUNK LID WILL NOT OPEN CONSISTANTLY WITH REMOTE OR BUTTON IN THE CAR---DEALER CLAIMS IT WORKS-I HAVE YET TO FIND ANYONE WHO COULD MAKE IT WORK CONSISTANTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703890March 1, 1999
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, STRUCTURE:BODY:TRUNK LID
PERSISTENT HIGH PITCHED WHINE COMES THRU THE SPEAKERS IN THE CAR. NOISE INTENSIFIES WITH MORE GAS. TOLD IT WAS ALTENATOR BUT NOW IS SAID TO BE "NORMAL". GROMETS ON THE EMERGENCY BRAKE CABLES WERE LEFT OFF DURING ASSMEBLY OF THE CAR. DEALERSHIP NEGLECTS CONSUMER IN RESPONSE TO FIXING THESE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834833February 16, 1999
VEHICLE SPEED CONTROL
WHEN APPLYING BRAKES AFTER PULLING INTO A PARKING SPACE, VEHICLE SUDDENLY ACCELERATED AND ENGINE BEGAN TO RACE, CAUSING VEHICLE TO RUN INTO THE BEDROOM OF A TOWNHOUSE. CAUSE UNKNOWN. *AK.ET
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#834885February 16, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKES LIGHT IS ON AND VEHICLE JERKS AT A SLOW STOP AND AT FAST STOP. ALSO, THERE IS A GRINDING NOISE COMING FROM THE BRAKES, AND THE BACK BRAKES AREN'T STOPPING THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701969January 6, 1999
EXTERIOR LIGHTING:BRAKE LIGHTS
WHEN THE BRAKE PEDAL IS DEPRESSED THE BRAKE LIGHTS DO NOT ILUMINATE IF THE PEDAL IS NOT PUSHED HARD. I CAN PUSH THE BRAKE PEDAL HARD ENOUGH FOR THE VEHICLE TO COME TO A COMPLETE STOP FROM 60 MPH, AND TO REMAIN AT A STOP AND THE LIGHTS DO NOT ILUMINATE. I WENT TO THE DEALER AND WE TRIED ANOTHER COUGAR ON THE LOT CHOSEN AT RANDOM, AND IT WAS WORSE THAN MY VEHICLE. AFTER CHECKING THAT CAR THEY PUT IT RIGHT BACK ON THE SALES LOT. *AK*AKTHEY THEN CAME TO THE CONCLUSION THAT THEY WOULD HAVE TO CONTACT FORD TO SEE WHAT THE FACTORY HAD TO SAY ABOUT THE PROBLEM. FROM OUR CHECK OF A RANDOM CAR IT APPEARS THAT THIS PROBLEM MAY AFFECT A LARGE NUMBER OF CARS. I THINK THIS IS A VERY SERIOUS PROBLEM, WHEN YOU CAN BRING A VEHICLE TO A COMPLETE STOP FROM SPEED AND THE BRAKE LIGHTS ARE NEVER ACTIVATED. FEEL FREE TO CONTACT ME IF YOU HAVE ANY QUESTIONS, BECAUSE I FEEL THIS IS SO SERIOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701618December 27, 1998
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE HAD MY CAR IN TWICE (2 TIMES FOR BRAKE & TRANSMISSION SERVICE) NONE OF THE PROBLEMS THAT I HAVE, HAD HAVE BEEN CORRECTED. MY BRAKES STILL SCRUB & MY TRANSMISSION STILL BUCKS, AFTER THESE RETURNS FOR SERVICE. I AM VERY UNHAPPY ABOUT THE WAY MY CAR IS RUNNING. ESPECIALLY THE BRAKES WHICH ARE MAKING ME WORRY. I HAVE HAD MY CAR IN ON 9/17/1998 AND 12/2/98 FOR THESE PROBLEMS, AMONG OTHER PROBLEMS, AND THE BRAKES AND TRANZMISSION PROBLEMS STILL EXIST. I AM NOT VERY HAPPY WITH MY 1999 MERCURY COUGAR AND I WILL NOT BUY ONE AGAIN, UNLESS I KNOW THAT FORD HAS PUT THEIR BEST IN THIS CAR. SINCERELY, ADRIA L. PERSON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701239December 9, 1998
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE MANAGEMENT COMPUTER MALFUNCTION, CAUSING ENGINE TO STALL WHILE IDLING, AND TO CUT OUT/STUMBLE DURING ACCELERATION. CAR HAS BEEN TO DEALERSHIP FOUR TIMES FOR SERVICE, HAS NOT BEEN REMEDIED. FORD SERVICE TECHNICIAN HAS VERIFIED THE FAULTS AND CAN COME UP WITH NO BETTER THAN A LAME "IT CHECKS OUT OK ON THE COMPUTER."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#829541October 27, 1998
VEHICLE SPEED CONTROL
THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH CRUISE CONTROL. AFTER CRUISE CONTROL WAS ENGAGED, COULD NOT STOP VEHICLE. DRIVE R HAD TO PULL OVER ON THE SIDE OF THE ROAD, AND CONTINOUSLY PRESS THE ON AND OFF SWITCH IN ORDER FOR THE VEHICLE TO STOP. THE MANUFACTURER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#828625October 6, 1998
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
REAR WINDSHIELD DEFOGGER IS NOT WORKING PROPERLY. CONSUMER UNABLE TO SEE FROM REAR WINDOW. DEALER NOTIFIED, AND INFORMED CONSUMER THAT CODITION WAS NORMAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#540535September 3, 1998
VISIBILITY:WINDSHIELD
DRIVER SIDE WINDOW LEAKS, PAINT HAD TO BE BUFFED DUE TO FREE FALL, REAR END HAS A SQUEAKS WHEN TURNING OR HITTING BUMPS, THE DOOR AJAR ALARM STAYS ON, AND THE BULB FAILURE LIGHT COMES ON BUT THERE IS NO BULB OUT. VEHICLE IS ONLY 2 WEEKS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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