Mercury Cougar Complaints (1999)

454 consumer complaints on file.

#867308August 9, 2000
TIRES:SIDEWALL
CONSUMER WAS TRAVELING ABOUT 30MPH ON HIGHWAY AND HIT A SMALL POTHOLE IN THE ROAD. TIRE SIDEWALL SPLITTED, LIKE SOMEONE HAD CUT THE TIRE. THIS HAPPENED A YEAR AGO TRAVELING ABOUT 50MPH ON THE HIGHWAY, AND A CHUNK OF THE TIRE SIDEWALL SIMPLY EXPLODED WITH NO CONTACT AT ALL. FIRESTONE FIREHAWK #GTA02, SIZE 215/50/16. DEALERSHIP AND FIRESTONE HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866323July 31, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER WAS TRAVELING 40MPH & HAD BRAKE FAILURE. CONSUMER HAD TO USE THE EMERGENCY BRAKE & MOVE OFF OF EXPRESSWAY. DEALER DETERMINED THE ABS PUMP MODULE SPRUNG A LEAK & LOST OF ALL HYFRAULIC BRAKE FLUID. THE WARRANTY EXPIRED BECAUSE OF MILEAGE. ABS BOOSTER PUMP, MASTER CYLINDER AND OTHER COMPONENTS ALSO REPLACED. VEHICLE HAD TO RETURN FOR REPAIRS WITHIN 24 HOURS OF PICKING UP VEHICLE AFTER INITIAL REPAIRS. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726165July 28, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726079July 26, 2000
TIRES:TREAD/BELT
ALL FOUR OF MY TIRES HAD THE BELTS SHOWING AT 17000 MILES. I HAVE PUT NEW ONES ON AND THEY ARE STARTING TO SHAKE JUST LIKE THE FIRST SET THAT WAS ON THE CAR. I HAVE HEARD OF OTHER COMPLAINTS ON THE TIRES FOR THE COUGAR. THIS IS NOT THE ONLY PROBLEM. THANK YOU. *AK( DOT NUMBER: TIRE SIZE: 215/50/16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725466July 15, 2000
POWER TRAIN
I WAS DRIVING DOWN AN INTERSTATE ROAD ON THE MORNING OF JULY 3RD 2000. A CONSIDERABLE AMOUNT OF RAIN HAD FALLEN ON THE ROAD AND IT WAS STILL RAINING SLIGHTLY THE SECTION OF THE ROAD THAT I WAS ON WAS COMPLETELY STRAIGHT. I WAS IN THE LEFT LANE DOING ABOUT 55MPH ON THE 65MPH ROAD WHEN I FELT THE CAR LURCH AND BEGIN TO TURN TOWARD THE LEFT. I LOOKED DOWN AT MY INSTRUMENT PANEL AND NOTICED THAT MY TACHOMETER WAS ON ZERO AND MY WARNING LIGHTS WERE ALL ON. THE CAR STARTED TO SPIN COUNTERCLOCKWISE VERY QUICKLY AND CROSSED OVER THREE LANES OF TRAFFIC WHERE IT FINALLY CRASHED INTO A GUARDRAIL ON THE RIGHT SIDE OF THE ROAD. I WAS FACING ONCOMING TRAFFIC WHEN THE CAR FINALLY SETTLED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#725420July 14, 2000
UNKNOWN OR OTHER
THE DRIVERS SIDE DOOR WEATHER STRIP RIPES AT THE TOP REAR OF THE WINDOW, IT HAS BEEN REPLACED 3 TIMES ALREADY. NO SAFETY DEFECT MENTIONED IN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725248July 11, 2000
STEERING:LINKAGES
STEERING TIE ROD BROKE WHILE TURNING AT LOW SPEED. BOLT SHEARED OFF. WOULD OF BEEN MAJOR ACCIDENT IF AT HIGHER SPEED. LOST ALL STEERING CONTROL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864749July 5, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, AIR BAGS:FRONTAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING ON A 4-LANE HIGHWAY, LIGHTS ON THE DASHBOARD LIT UP AND ENGINE DIED. THEN, CONSUMER LOST CONTROL OF THE VEHICLE. WITH NO BRAKES OR STEERING VEHICLE STARTED TO SPIN OUT OF CONTROL AND HIT A GUARDRAIL AT ABOUT 55MPH. CONSUMER SAID IT WAS A ENGINE PROBLEM. AIRBAGS DID NOT DEPLOY.*AK *ML
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#724926July 4, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKES SQUEAK EXCESSIVELY, LOTS OF BRAKE DUST, GRINDING IN REVERSE, DAILY SINCE PURCHASE, DEALER SAYS NORMAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724928July 4, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
IN RAIN, IF YOU HIT A PUDDLE WATER SPLASHES, HITS THE BATTERY,& THE POWER STEERING DIES. DEALER SAYS MUST WAIT FOR MANUFACTURER TO SEND RECALL NOTICE. HAS HAPPENED MANY TIMES, ALMOST CAUSED ACCIDENT TWICE! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724929July 4, 2000
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
BRAKE LIGHT SWITCH CONTROLS RELEASE OF SHIFTER & WON'T RELEASE IF BRAKE LIGHTS DO NOT COME ON. SHIFTER WOULD NOT RELEASE, LEFT ME STRANDED, HAD TO HAVE CAR TOWED TO DEALERSHIP, STILL WAITING FOR PART TO COME IN. NEEDS OVERRIDE BUTTON FOR DRIVER SAFETY!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864700July 3, 2000
VEHICLE SPEED CONTROL
WHILE DRIVING AT APPROXIMATELY 40MPH VEHICLE STALLED WITHOUT ANY PRIOR WARNING. TOWED VEHICLE TO DEALERSHIP & WAS INFORMED IT WAS THE IAC SOLENOID WHICH NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864489June 29, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN APPLYING BRAKES THERE WAS A GRINDING SOUND, AND VEHICLE WOULD VIBRATE WHILE STOPPING. VEHICLE HAS BEEN IN DEALER'S SHOP ON SEVERAL OCCASIONS, AND PROBLEM WAS STILL OCCURRING. DEALER INFORMED CONSUMER THAT NOTHING ELSE COULD BE DONE. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864509June 29, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
THERE IS A HUMMING NOISE IN THE TRANSMISSION THAT WON'T GO AWAY. ALSO, THERE IS A CLANKING NOISE WHEN SHIFTING GEARS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784693June 12, 2000
STRUCTURE:BODY:DOOR, AIR BAGS, WHEELS, UNKNOWN OR OTHER
DRIVER'S DOOR WILL NOT CLOSE COMPLETELY. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723535June 3, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR STALLS FOR NO APPARENT REASON. IT WILL LOSE POWER AS IF OUT OF GAS. RPM'S WILL REV UP HIGH AND CAR WILL ACT AS IF IT IS IN NEUTRAL. WHILE TRAVELING AT 70MPH , THE CAR WOULD HESITATE SEVERELY AND ACT AS IF IT WAS GOING TO SHUT DOWN. IT WOULD CONTINUE TO DRIVE , BUT SPEED WOULD GET SLOWER AND SLOWER BUT THE RPM'S WOULD KEEP GOING UP AND DOWN. WHEN CAR COMPLETELY STALLS , IT BECOMES VERY DIFFICULT TO GET IT STARTED AGAIN. ONCE IT IS STARTED, IT WILL DRIVE FINE FOR ABOUT ANOTHER WEEK. THE CAR HAS STALLED AT DIFFERENT SPEEDS AND TOTALLY UNEXPECTED. IT HAS HAPPENED FOUR TIMES AND THE CAR BECOMES HARD TO CONTROL IN TRAFFIC. THE DEALER HAS BEEN UNABLE TO DUPLICATE THE PROBLEM, THEREFORE UNABLE TO FIX IT. OTHER MINOR PROBLEMS HAVE BEEN THE HATCH NOT OPENING DUE TO LEAKING STRUT. TOOK 2 ATEMPTS BY THE DEALER BEFORE PROBLEM WAS SOLVED. CD PLAYER WENT OUT AND SUN ROOF WOULD NOT OPEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723189May 25, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
WITHIN 15000 MILES, LOUD GRINDING NOISE WHEN BACKING UP DESPITE REPEATED TRIPS TO DEALER SERVICE; WITHIN 15000 MILES, LOUD GRINDING NOISE DURING NORMAL BRAKING; WEATHER SEAL AROUND DRIVER DOOR CONSTANTLY FALLING OFF; RADIO FAILURE AT 12500 MILES THAT WILL COME BACK ON WHEN SIMPLY TOUCHING THE *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723146May 24, 2000
STRUCTURE:BODY:TRUNK LID
AUTO TRUNK RELEASE DOESN'T WORK. MUST USE KEY AND PULL HARD TO OPEN. HAD REPLACED 3 TIMES STILL DOESN'T WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722972May 21, 2000
POWER TRAIN:CLUTCH ASSEMBLY, POWER TRAIN:MANUAL TRANSMISSION, UNKNOWN OR OTHER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722755May 16, 2000
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
FUSE BOX CONTROLS ALL ELECTRICAL PARTS OF CAR-LIGHTS, ALARM, & PARTS OF ENGINE ETC. OUR PATICULAR PROBLEM IS THAT IT CONTINUES TO BLOW OUT THE FUEL PUMP AND PLAY HAVAC WITH LIGHTS NOT WORKING, CAR NOT STARTING AND JUST SHUTING DOWN. DOORS WON'T WORK, SEATS WON'T MOVE, TRUNK WON' T OPEN ETC. EVERYTHING ELECTRICAL IS EFFECTED BY THE FUSE BOX . THE FORD MOTOR CO. IS UNABLE TO GET THE PART AFTER 3 WEEKS. I WOULD THINK THAT A COMPANY OF THAT SIZE WOULD HAVE PARTS IN STOCKTO FIX THIS PROBLEM. THE COMPANY CAN NOT GIVE ME A DEFINITIVE DATE AS TO WHEN THIS PART WILL COME IN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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