Mercury Cougar Complaints (1999)

454 consumer complaints on file.

#738626January 2, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
PANIC BUTTON WENT OFF ON MY MISTAKE BUT ALARM WOULD'NT SHUT OFF HAD TO GET REPLACED, HATCH WOULDN'T OPEN PROPERLY, I HAD MY BRAKES REPLACED 3 TIMES BECAUSE OF SQUEALING NOISE. AND THESE WINDSHIELD WIPERS FOR THE FOURTH TIME NOW .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785200December 28, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, STRUCTURE:BODY:TRUNK LID
BRAKES MAKE INTERMITTENT LOUD GRINDING NOISES, DEALER CAN NOT FIND PROBLEM. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558190November 30, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, AIR BAGS:FRONTAL
THE PCRV FAILED PRIOR TO RECALL NOTICE 00V-075 RESULTING IN 2 ACCIDENTS, THE AIR BAGS FAILED TO DEPLOY DURING BOTH ACCIDENTS. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558191November 30, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
ON MONTH AFTER PURCHASE REAR BRAKES MAKE NOISE WHEN BACKING UP AND BRAKING, THE FRONT AND REAR BRAKES HAVE BEEN REPLACED BUT THE PROPLEM STILL EXIST, A SOLUTION IS BEING WORKED ON. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874753November 9, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM, ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS, VISIBILITY:SUN/MOON ROOF ASSEMBLY, VISIBILITY:WINDSHIELD WIPER/WASHER, INTERIOR LIGHTING, VISIBILITY:REARVIEW MIRRORS/DEVICES, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VEHICLE EXPERIENCING A MOMENTARY LOSS OF STEERING WHEN DRIVING OVER A WATER PUDDLE, AND INTERMITTENTLY CAUSING MALFUNCTION TO INSTRUMENT PANEL LIGHTS. DEALER / MANUFACTURER NOTIFIED, AND UNABLE TO LOCATE CAUSE. *AK BOTH SIDE MIRRORS FELL OFF. THE CD AND THE RADIO ARE NOT OPERATIONAL. THE RADIATOR HOSE BROKE AFTER 2 MONTHS OF PURCHASING THE VEHICLE. THE BACK WINDOW WIPER FAILED. THE SUN ROOF FAILED. THIS VEHICLE HAD NUMEROUS MECHANICAL PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874666November 8, 2000
STRUCTURE:BODY:DOOR
AUTOMATIC DOOR LOCKS RANDOMLY WITHOUT APPLICATION. THIS HAPPENS WITH THE IGNITION ON OR OFF. DEALERSHIP HAS TRIED TO CORRECT PROBLEM THREE TIMES. THIS HAS BEEN AN ONGOING PROBLEM FOR LAST 18 MONTHS.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735947November 7, 2000
TIRES:TREAD/BELT
AT 14,000 MILES, MECHANIC SPOTTED HAIRLINE SPLITS ON THE SIDEWALLS. TIRES HAVE BEEN ROATATED TWICE..CITY DRIVING..COST OF 4165.00 TO REPLACE..MUST WAIT 2 WEEKS FOR REPLACEMENTS...MECHANIC WARNS AGAINST HIGH SPEED DRIVING...NEVER REPLACED TIRES ON A CAR THIS SOON! CONTACTED FS..NO ANSWERS!!. *AK (TIRESIZE: P215/50R16)( DOT NUMBER: TIRE SIZE: P215/50R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557368November 3, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKES FAILED PRIOR TO RECALL NOTICE 00V-075, THE BRAKES LOCKED UP AND CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A CURB DAMAGING FRONT BUMPER, WHEEL, TIRES, SUSPENSION AND ALIGNMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557021October 27, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER IS EXPERIENCING PROBLEMS WITH RECALL 00V-075 OF THE PRESSURE CONTROL REDUCING VALVE DUE TO THE DEALER BEING 170 MILES AWAY. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556995October 24, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER FEELS THIS VEHICLE HAS HAD TOO MANY RECALLS SINCE PURCHASED AND REQUEST REIMBURSEMENT OF MONTHLY PAYMENTS, RECENT RECALL (00V-075). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556378October 24, 2000
TIRES
FIRESTONE FIREHAWK GTA TIRES (P215 50 R16) EXPERIENCED VIBRATION. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556497October 22, 2000
SUSPENSION
VEHICLE EXPERIENCING EXCESSIVE VIBRATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734804October 20, 2000
ELECTRICAL SYSTEM:IGNITION
I FIRST THOUGHT THE PROBLEM WAS WITH THE ANTI-THEFT DISABLING SYSTEM. I SOON FOUND OUT THAT WAS NOT THE CASE. THE CAR DOES NOT START AT LEAST ONCE A DAY. IT MAKES A LOUD GRINDING NOISE WHEN TRYING TO START IT. AFTER A FEW MINUTES IT FINALLY STARTS. WE TOOK THE CAR INTO THE DEALERSHIP TO HAVE IT FIXED. AFTER STATING THAT OTHER CARS HAD BEEN IN WITH THE SAME PROBLEM THE DEALERSHIP PROCEEDING TO GO OUT TO THE CAR TO GET MORE INFORMATION. ONCE THEY SEEN THAT IT HAD 38000 MILES THEY REFUSED TO FIX IT UNDER WARRANTY. THAT IS SO RIDICULOUS. OTHER CARS HAVE HAD THE SAME PROBLEM, IT IS NOT A CONSUMER CAUSED PROBLEM. OBVIOUSLY THE CAR HAS A DEFECT AND I WOULD LIKE TO HAVE IT FIXED FREE OF CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734631October 18, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN I ORIGINALLY REPORTED THE TRANSMISSION WAS SLIPPING THEY SAID IT WAS FINE, DRIVING AT 80MPH AND HAVING YOUR CAR DROP TO 20MPH THEN 45MPH THEN 60MPH BACK TO 20MPH ON THE FREEWAY IS QUITE NERVE RACKING, IF THIS WAS DURING COMMUTE TRAFFIC I WOULD OF BEEN KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734685October 18, 2000
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUN ROOF FAILED UPON OPENING. JAMMED IN TRACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007018October 15, 2000
ELECTRICAL SYSTEM
REMOTE WILL NOT WORK ON TRUNK RELEASE NOR WILL THE RELEASE FROM THE INSIDE WORK. IT HAS BEEN CHECKED OUT 3 TIMES AND ALWAYS THE SAME ANSWER. DON'T KNOW WHY IT WON'T OPEN. PANEL HAS BEEN REPLACED, STILL WILL NOT OPEN. *AK *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*734342
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734342October 15, 2000
STRUCTURE:BODY:TRUNK LID
REMOTE WILL NOT WORK ON TRUNK RELEASE NOR WILL THE RELEASE FROM THE INSIDE WORK. IT HAS BEEN CHECKED OUT 3 TIMES AND ALWAYS THE SAME ANSWER. DON'T KNOW WHY IT WON'T OPEN. PANEL HAS BEEN REPLACED, STILL WILL NOT OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734280October 14, 2000
VISIBILITY:SUN/MOON ROOF ASSEMBLY, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
IVE HAD PROBLEMS WITH THIS CAR SINCE I DROVE IT OFF THE LOT ALMOST EVERY MONTH IT IS IN THE SHOP FOR THE SAME REASONS FIRST THE RADIO HAS BEEN FIXED TWICE AND THEN FINALLY REPLACED THE SPEAKERS HAVE BEEN REPLACED AND THAT HAS YET TO SOLVE THE PROBLEM, MY TRUNK RELEASE ON MY CAR HAS BEEN WORKED ON ATLEAST 4 TIMES AND THEY STILL THINK IT IS NOT A PROBLEM BUT THEY DONT OPEN IT EVERY DAY EITHER, STARTING IN JANUARY OF 2000 I CALLED THE DEALERSHIP 6 OR MORE TIMES COMPLAINING ABOUT THE BRAKES AND EVERY TIME THEY WORKED ON IT THEY SAID ALL BRAKES PULSATE AND SQUEEK A LITTLE BUT LOW AND BEHOLD A RECALL LETTER SUPRISED ME IN THE MAIL TODAY, MY SUNROOF WAS IN THE SHOP DONT KNOW THE DATE BECAUSE IT WAS SQUEEKING AND THE PANEL THAT SURROUND THE KEYS WAS LOOSE THEY"FIXED" BUT THE DAY I GOT IT OUT OF THE SHOP FOR GETTING THE RADIO REPLACED THE SUNROOF QUIT TOTALLY, JUST TALKED TO THEM TODAY AND THEY SAID THEY HAVE HAD SEVERAL PEOPLE WITH THE SAME PROBLEM IT APPEARS THAT THE WIRING IN THE SUNROOF IT WORN OUT I ASKED IF THIS WAS NORMAL FOR A CAR THAT WAS A YEAR OLD AND THEY SAID IT WAS JUST FROM BEING OPENED AND CLOSED BUT IM SORRY ITS ONLY A YEAR OLD THEY SAID IT IS A 1200.00 DOLLAR PROBLEM TO FIX WITHOUT LABOR AND COULDNT GARUANTEE THAT IT WOULDNT HAVE TO BE REPLACED NEXT YEAR AGAIN . THE ALARM SYSTEM RANDOMLY GOES OFF AND WONT SHUT OFF ITS ACTUALLY CALLED A PANIC SYSTEM BUT GOES OFF LIKE AN ALARM SYSTEM AFTER ASKING OTHER COUGAR OWNERS ABOUT THEIRS AND COMPARING NOTES LOOKS LIKE WE HAVE ALL HAD THE SAME THINGS GOING WRONG EXCEPT A FRIEND OF MINE HAS ALREADY HAD HER ENGINE REBUILT AT 20,000 MILES ------HELP ME BEFORE MINE GOES OUT TO. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872191October 4, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKE PEDAL IS NORMAL WHEN APPLIED, BUT THERE IS A VIBRATING AND PULSATING FEELING IN FRONT END WHEN THE BRAKES ARE APPLIED. ALSO, EXTENDED STOPPING DISTANCE. DEALER HAS BEEN CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732182September 21, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, VISIBILITY:SUN/MOON ROOF ASSEMBLY
HAD TO CHANGE FRONT BRAKES 3 TIMES . NOW REAR BRAKES HAVE SAME PROBLEM AND DEALER REFUSES TO CHANGE CALLING THE PROBLEM ACCEPTABLE. SUNROOF ASSEMBLY FAILED 3 TIMES . WAS DRIVING FOR 3 MONTHS WITH PROBLEM BEFORE THE PART CAME IN. AFRAID THE SUNROOF WOULD FLY OFF THE CAR WHEN IN HIGH SPEED.HAD TO CHANGE INTIRIOR CLOTH 1 TIME BECAUSE IT HAD WATER STAINS. HAD TO CHANGE WEATHER GARD ON DRIVER SIDE DOOR AND IT IS STILL NOT DONE RIGHT.WINDOW HAS MARKS FROM IT WHEN I OPEN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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