Mercury Cougar Complaints (1999)

454 consumer complaints on file.

#559992February 28, 2001
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
WHILE DRIVING, ENGINE STALLED DUE TO A DEFECTIVE OIL PUMP INSTALLED ON VEHICLE, MASSIVE OIL LEAKAGE DUE TO FAILURE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881759February 28, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
PREMATURE WEAR OF BRAKE PADS AND ROTORS. DEALER HAS REPLACED PADS AND ROTORS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880804February 20, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
WHILE TRAVELING, SLOWED DOWN, AND WHEN DEPRESSING BRAKE PEDAL VEHICLE WOULD NOT GAIN SPEED. TECHNICIAN STATED THAT RIGHT CALIPER MALFUNCTIONED. PLEASE PROVIDE FURHTER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880153February 8, 2001
VEHICLE SPEED CONTROL
WHILE DRIVING ABOUT A LOW SPEED VEHICLE WILL SUDDENLY ACCELERATE WITHOUT A PRIOR WARNING. CONSUMER HAD TAKEN VEHICLE TO DEALER FOR REPAIRS, BUT DEALER'S PERSONNEL COULD NOT DUPLICATE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880155February 8, 2001
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING VEHICLE WILL NOT ACCELERATE. VEHICLE HAD TO BE TOWED DUE TO VEHICLE NOT STARTING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880158February 8, 2001
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
COULD TRY TO OPEN TRUNK FROM INSIDE OF THE VEHICLE, BUT TRUNK WILL NOT UNLATCH. CONSUMER WILL NEED TO OPEN TRUNK WITH KEY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740603February 7, 2001
WHEELS
THIS IS THE SECOND WHEEEL FAILURE IN 200 MILES. THE HEAT FROM THE DOCUMENTED POOR BRAKE SYSTEM MAY BE CAUSING THE RIM FAILURE AND THE NUMEROUS BRAKE AND BLOWOUT RELATED COMPLAINTS POSTED TO DATE. ONCE AGAIN, TWO WEEKS SINCE THE FIRST SUDDEN DEFLATION, THE FRONT LEFT TIRE SUDDENLY DEFLATED WITHOUT WARNING. THE BRAKES WERE EXTREMELY HOT AS WERE THE TIRES AND WHEELS ON THE FRONTS OF BOTH SIDES. THE REARS WERE "AIR TEMPERATURE." EITHER THE PROPORTIONING VALVE IS NON-FUNCTIONAL, OR THE FRONT BRAKES ARE DRAGGING CAUSING EXCESS HEAT TO THE EXTENT THAT TIRES, BRAKES, AND EVEN ALUMINUM RIMS ARE SOFTENING ENOUGH TO CAUSE BLOW-OUTS. ONCE AGIN THE TIRE IS IN FINE SHAPE AND IS CURRENTLY HOLDING AIR; THE RIM IS BENT IN TWO PLACES ON THE INNER BEAD CONTACT AND I'M LEFT WITH ANOTHER $500 DILEMA AND A FAMILY SAFETY QUESTION. BOTH WHEELS AND TIRE ARE AVAILABLE FOR INVESTIGATION AS I WILL BE FORCED TO BUY ANOTHER REPLACEMENT TIRE AND WHEEL. ODI ID 850215 MAY HAVE HAD A SIMILAR DEFECT. PLEASE CHECK IT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879928February 6, 2001
ELECTRICAL SYSTEM:IGNITION
WHILE TRAVELING AND WITHOUT ANY INDICATION VEHICLE WOULD STALL. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURHTER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559434February 1, 2001
ELECTRICAL SYSTEM
ELECTRICAL SYSTEM PROBLEMS, RADIATOR LIGHT ON, THE AIR BAG LIGHT BLINKING, ENGINE MISFIRE LIGHT BLINKING, ALARM SYSTEM GOING OFF AND NOT BEING ABLE TO STOP IT, JUST HAVING TO LET TIME END THE SYSTEM, THE PROBLEM WITH THE SYSTEM IS INTERMITTENT AND THE DEALERSHIP IN NOT ABLE TO CORRECT PROBLEM. *CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740111January 29, 2001
TIRES
SHORTLY AFTER EXITING A LEFT HAND TURN, MY WIFE EXPERIENCED A SUDDEN DEFLATION OF HER RIGHT FRONT TIRE. UPON MY ARRIVAL, I NOTICED A PROTRUDED LIP ON THE OUTER RIM EDGE. SHE SAID THAT SHE DID NOT HIT ANYTHING,AND FROM THE DAMAGE TO THE RIM, SHE'D HAVE KNOWN!. WHILE WAITING FOR THE WRECKER, WE EVEN WENT BACK AND INSPECTED THE ROADWAY FOR ANY OBJECTS THAT MIGHT HAVE CAUSED THIS SITUATION. ABSOLUTELY NONE WERE FOUND. THE TIRE WAS INTACT AND NO EXTERIOR DEFECTS WERE(ARE) VISIBLE. WHEN THE WHEEL WAS PULLED FROM THE VEHICLE, ANOTHER BENT AREA DIRECTLY OPPOSITE OF THE EXTERIOR BEND WAS NOTED ON THE INTERIOR. PICTURES OF THESE BENDS ARE AVAILABLE. ALSO, AS THE WHOLE ASSEMBLY IS BEING REPLACED, THE ASSEMBLY IN QUESTION WILL BE AVAILABLE FOR FURTHER INVESTIGATION. THANK GOD MY WIFE (AND CHILDREN)WAS NOT ON THE INTERSTATE DURING THIS EVENT!!!!*AK (DOT NUMBER: BEBOAT9111 TIRESIZE: P215/50R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879109January 26, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, AIR BAGS
1. PART WITHIN TRANSMISSION WAS MISSING 2. FAULTY AIRBAG SENSOR IS BLINKING INDICATING A DEFECT 3.WIRING HARNESS MELTED, POSSIBLE FIRE HAZARD.PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739832January 23, 2001
ENGINE AND ENGINE COOLING:ENGINE, TIRES
I NORMALLY BUY FOREIGN MADE AUTOS. BUT THIS CAR WAS GORGEOUS. IT HAS BECOME A LIVING NIGHTMARE. A FLYWHEEL WAS REPLACED AFTER SEVERAL TIMES TELLING THE DEALER THAT IT MADE A HORRIBLE SCREECHING NOISE AS IF THE KEY WAS ALREADY STARTED. THE NEXT PROBLEM IS THAT I HIT A POTHOLE IN DETROIT AND RUINED A RIM PLUS TIRE. I JUST RECENTLY HAD TO REPLACE 2 MORE TIRES THAT JUST SEEM TO WEAR OUT FOR NO REASON. I DON'T DO A WHOLE LOT OF DRIVING. LAST MONTH THEY REPLACED THE IAC SWITCH. NOW I NEED TO TAKE IT IN BECAUSE IT RIDES LIKE A RAGGEDY TRUCK. IT SHAKES AND WILL NOT HOLD THE ROAD. YOU CAN FEEL EVERY CRACK IN THE STREET. MY BOYFRIEND HAS A 88 OLDS AND I WOULD RATHER RIDE/DRIVE HIS CAR THAN THIS COUGAR. I STILL HAVE 1 YEAR ON MY LEASE AND YOU CAN BET I WILL NEVER BY A FORD/LINCOLN/MERCURY CAR EVERY AGAIN. *AK (TIRESIZE: R16)( DOT NUMBER: TIRE SIZE: R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739696January 21, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
SERPENTINE BELT SLIPS WHEN DRIVING IN RAIN CAUSING A LOSS IN POWER STEERING AND ALL WARNING LIGHTS COMING ON INSIDE OF CAR. THERE ARE VARIOUS REPORTS ABOUT THIS PROBLEM.......#2 FRONT BRAKE PADS ARE WEARING OUT WAY TO EARLY, AND ALSO HAD FRONT ROTORS REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739526January 17, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, VEHICLE SPEED CONTROL, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CAR LEASED IN 1999. SINCE THEN THERE HAVE BEEN SEVERAL COMPLAINTS, THE RADIO SHORTING OUT, 2 SAME SIDE/TIRE BLOW OUTS, TROUBLE LIGHTS AND TRANSMISSION PROBLEMS, BRAKE NOISE AND ACCELERATION PROBLEMS. IN EACH AND EVERY CASE THE RESPONSE HAS BEEN "WE CANNOT REPRODUCE THE PROBLEM" HENCE, NO FIXES. WARRENTY EXPIRED NOW THE ALTERNATER NEEDS TO BE REPLACED? COMMENT FROM SERVICE DEPARTMENT "IT MUST HAVE BEEN DEFECTIVE". ???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739379January 15, 2001
ENGINE AND ENGINE COOLING:ENGINE, SUSPENSION:REAR, FUEL SYSTEM, OTHER, EXTERIOR LIGHTING:HEADLIGHTS, AIR BAGS:FRONTAL, ENGINE AND ENGINE COOLING:COOLING SYSTEM, EQUIPMENT:ELECTRICAL
OIL FILTER COMBUSTED DUE TO PRESSURE. ENGINE HAS BEEN DESTROYED!!! CAR IS A YEAR AND A HALF OLD WITH 24,500 MILES. I HAVE A NUMBER OF PROBLEMS THAT HAVE OCCURRED WITH THIS CAR. I HAVE IGNORED DUE TO THEY COME AND GO. SUCH AS RATTLING NOISES FROM THE TRUNK, CIGARRETTE LIGHTER IS DEAD, GAS GAUGE DOESN'T READ PROPERLY ALL THE TIME, LIGHTS ILLUMINATE FOR REAR LIGHT OUT, AIRBAGS, COOLANT, NEXT TIME START UP CAR THEY ARE OUT??? I HAD A SATURN FOR 5 YEARS NEVER HAD A PROBLEM. I HAVE THIS COUGAR FOR A YEAR AND A HALF AND LOOK AT ALL THESE PROBLEMS. I AM SORRY A CAR THAT IS A YEAR AND A HALF SHOULD NOT BE GETTING A NEW ENGINE!!!! I AM EXTREMELY DISAPPOINTED WITH MERCURY. I WILL NEVER GET ANOTHER ONE AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739419January 15, 2001
ELECTRICAL SYSTEM:IGNITION:MODULE
TRIES TO STALL AT IDLE, HARD TO START AS THOUGH NOT GETTING GAS, TRIES TO DIE WHILE ON THE ROAD, WAS TOLD BY DEALER IT WAS A *COMPUTER GLITCH*, NOTHING CAN BE DONE RIGHT NOW, THEY ARE WORKING ON A FIX?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739150January 10, 2001
VEHICLE SPEED CONTROL
LOUD HUM AND RPM FLUCTUATION AT ALL SPEEDS. VEHICLE WILL ACCELERATE ON ITS OWN. DEALER SAYS REPLACEMENT PARTS ARE BACKORDERED AND HAVE BEEN FOR 3 MONTHS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738975January 8, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
REPORTING THIS AS IT IS A US MANAUFACTURED CAR AND IS SOLD IN THE US AND CAN'T FIND EVIDENCE THAT FORD/MERCURY ARE TAKING ACTION. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738986January 8, 2001
TIRES
THIS IS THE SECOND TIME THAT ALL FOUR TIRES HAVE GONE BAD. THE FIRST HAPPENED AT 17M MILES WITH TREAD SEPARATING IN ALL FOUR TIRES. THIS HAS HAPPENNED ONCE AGAIN AT 61M MILES WITH TWO OF THE FOUR SEPARATING AND SHOWING WIRES AND THE OTHER TWO ARE GOING THE SAME WAY SOON. *AK (TIRESIZE: 215/50/16)( DOT NUMBER: TIRE SIZE: 215/50/16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877398January 4, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WHEN VEHICLE WAS BEING DRIVEN AND BRAKES WERE APPLIED A USUAL GRINDING NOISE OCCURRED. NOISE OCCURRED DUE TO TYPE OF BRAKE PADS THAT VEHICLE WAS MANUFACTURED WITH. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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