Mercury Cougar Complaints (2000)

211 consumer complaints on file.

#743513April 4, 2001
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ELECTRICAL SYSTEM:IGNITION
LIGHTS FLICKERING, LOSS OF ELECTRICAL POWER, ALTERNATOR NEEDS REPLACEMENT PART, EMISSION SYSTEM MALFUNCTION, MALFUNCTIONING IGNITION. RECEIVED POOR SERVICE FROM DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743492April 3, 2001
SERVICE BRAKES, AIR:ANTILOCK, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
I HAVE BROUGHT MY CAR BACK TO THE DEALERSHIP 5 TIMES AND NO REPAIRS HAVE CHANGED THE PROBLEMS ON MY CAR - NOW I RECEIVED A RECALL NOTICE ON THE V-6 ENGINE HAVING AN ELECTRICAL PROBLEM - IF YOU ARE NOT THE COMPANY I NEED TO PLACE MY COMPLAINT WITH, PLEASE ADVISE CORRECT E-MAIL ADDRESS, PHONE NUMBER, OR ADDRESS - THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884295March 27, 2001
AIR BAGS:FRONTAL
NO AIRBAG DEPLOYED WHEN VEHICLE WAS INVOLVED IN AN ACCIDENT. CONSUMER WAS TRAVELING AT APPROXIMATELY 60 TO 65 MPH WHEN VEHICLE ROLLED THREE TIMES AND IMPACTED A TELEPHONE POLE AT APPROXIMATELY 40 TO 45 MPH. ATTACHED PHOTOGRAPHS.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#883244March 16, 2001
STRUCTURE:BODY:TRUNK LID
REAR TRUNK INSIDE RELIEF SWITCH INOPERATIVE, UNABLE TO OPEN TRUNK FROM INSIDE OF VEHICLE. VEHICLE BEEN IN / OUT OF DEALER SHOP ON THREE OCCASIONS, AND PROBLEM STILL REOCCURRING. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742015March 6, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
INTERMITTENT BRAKE FAILURE. BRAKES FAILED, ALMOST CAUSING COLLISION AT 65 MPH. AFTER PUMPING PEDAL, BRAKES RETURNED TO NORMAL. CONTACTED DEALER, WAS TOLD NOTHING WAS WRONG W/ CAR BASED ON TEST DRIVE ALONE. WAS TOLD IT WAS $40.00 TO PUT IT ON THE LIFT TO CHECK BRAKE SYSTEM, REGARDLESS OF MANUFACTURER WARRANTY. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741944March 5, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, EXTERIOR LIGHTING:HEADLIGHTS, AIR BAGS
I FEEL THE FIRST PROBLEM I HAD RESULTED IN THE CONTINUING DEGRADATION OF THIS VEHICLE. NO SAFETY DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559805February 23, 2001
TIRES:SIDEWALL
WHILE ENTERING THE VEHICLE THE CONSUMER NOTICED A LARGE BUBBLE IN THE LEFT SIDEWALL (FIRESTONE FIREHAWK GTA 02 P20560R15). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880396February 12, 2001
AIR BAGS, UNKNOWN OR OTHER
AIR BAG SENSOR LIGHT COME ON INTERMITTENTLY, AND ENGINE CHECK LIGHT WOULD STAY ON INTERMITTENTLY IN COLD WEATHER UNTIL IGNITION SWITCH WAS TURNED OFF. *AK THE AIR BAG PROBLEM WAS BEING INVESTIGATED. THE CHECK THE ENGINE LIGHT COMES ON PERIODICALLY BUT THE DEALER WAS UNABLE TO DETERMINE THE CAUSE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880291February 9, 2001
VEHICLE SPEED CONTROL
INTRMITTENTLY VEHICLE SUDDENLY SURGED FORWARD. DEALER NOTIFIED, AND WAS UNABLE TO LOCATE CAUSE. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880076February 8, 2001
AIR BAGS
FAULTY AIRBAG MODULE, CAUSING LIGHT TO ILLUMINATE, AND AIRBAG TO MALFUNCTION. DEALER HAS INSPECTED VEHICLE.*AK THE DEALER REPLACED THE AIR BAG MODULE BUT IT FAILED AGAIN. THE MANUFACTURER WAS TRYING TO CHANGE THE DEFECTIVE MODULE BUT HAS NOT ISSUED A RECALL NOTICE YET. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740245January 31, 2001
VEHICLE SPEED CONTROL:CRUISE CONTROL
VEHICLE MAINTAINS RPM AND /OR INCREASES RPM WHEN SHIFTING GEAR. DEALERSHIP REPLACED THE IDLE AIR BY-PASS CONTROL VALVE AND I HAD NO PROBLEMS FOR A WHILE BUT THE PROBLEM HAS REOCCURRED. SUSPECT THE VALVE IS FAULTY OR IS INSTALLED IN SUCH A WAY THAT HEAT IS AFFECTING ITS PERFORMANCE. MY BROTHER DISCONNECTED IT WHEN THE CAR WAS "ACTING UP" AND THE PROBLEM DID NOT CONTINUE. MY CONCERN IS THAT THIS CAN BE A DANGER WHEN OPERATING THE VEHICLE ON SLIPPERY ROAD SURFACES IN WINTER AND DURING RAINY CONDITIONS. NOT TO MENTION THAT IT'S HARD ON YOUR ENGINE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737258December 4, 2000
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
THE FIRST INCIDENT WITH THE MERCURY COUGAR WAS ON THE DATE LISTED. NOM SAFETY DEFECT LISTED IN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874739November 9, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
WHILE CONSUMER WAS DRIVING ENGINE LIGHT CAME ON, AND THEN ENGINE BLEW OUT. PRIOR TO ENGINE STALLING CONSUMER TOOK VEHICLE TO VALVA LINE TO GET OIL CHANGED. ONCE ENGINE BLEWOUT, IT WAS TAKEN BACK TO DEALER. DEALER SAID THAT SHOP WAS AT FAULT. SO MANUFACTURER HAD AN INVESTIGATOR TO LOOK OVER VEHICLE. CONCULSION WAS THAT IT WAS A MANUFACTURER'S DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735961November 8, 2000
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
LIGHTS FLICKER, THEN LOSES ELECTRICAL POWER. ALTERNATOR, 2 BATTERIES, WIPER MOTOR, SENSOR, WINDSHIELD (STRESS CRACK FROM BOTTOM) REPLACED. REQUESTED ON SEVERAL OCCASIONS FROM BOB SITE LINCOLN MERCURY SERVICE DEPARTMENT THAT THE MERCURY FACTORY ZONE MANAGER BE CONTACTED, AND TO HAVE THE ZONE MANAGER CONTACT ME. EACH REQUEST WAS DENIED. I CONTACTED MERCURY CUSTOMER ASSISTANCE AND WAS TOLD THAT ONLY THE DEALERSHIP COULD CONTACT THE FACTORY ZONE MANAGERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734987October 23, 2000
AIR BAGS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#873336October 18, 2000
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHT FAILURE WHILE DRIVING AT NIGHT. VEHICLE TAKEN TO DEALER FOR REPAIRS, AND PROBLEM REOCCURRED. VEHICLE BACK AT DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734496October 17, 2000
ELECTRICAL SYSTEM:IGNITION:SWITCH, STRUCTURE:BODY:HATCHBACK/LIFTGATE
FIRST NOTICED THAT HATCHBACK INDICATOR TONE WOULD NOT GO OFF. THEN WHEN KEY IS PUT IN IGNITION IT WON'T TURN SOMETIMES. WHEN CLUTCH IS ENGAGED RPMS WILL GO AS HIGH AS 4000. ENGINE STALLED WHILE DRIVING AT 50 MPH. TOOK TO DEALERSHIP AND WAS TOLD THEY COULD FIND NOTHING WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734575October 17, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DEFECTIVE OIL PUMP CAUSED SMOKE TO COME OUT OF ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555073September 21, 2000
VEHICLE SPEED CONTROL
WHILE DRIVING UP AN INCLINE THE VEHICLE CANNOT ACCELERATE PAST 50 MPH EVEN WITH FOOT PRESSING THE GAS PEDAL TO THE FLOOR. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731301September 13, 2000
AIR BAGS:FRONTAL, UNKNOWN OR OTHER
AIRBAGS CAME OUT WHILE I WAS DRIVING. HAD PREVIOUSLY VISITED DEALERSHIP 4 TIMES ABOUT ENGINE CHECK LIGHT. *AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0

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