Mercedes-Benz Sprinter Complaints (2018)

25 consumer complaints on file.

• #11374151November 11, 2020
  VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION

  2018 MB SPRINTER PLEASURE WAY RV SUDDENLY ERRATICALLY ACCELERATED WHILE IN MOTION ON HIGHWAY, ERRATIC TRANSMISSION SHIFTING, MULTIPLE WARNING MESSAGES INCLUDING ESP, ABS, BLIND SPOT ASSIST INOPERATIVE, ASR/BAS SYMBOL APPEARED. AWAIT SERVICE APPOINTMENT. ?REAR WHEEL SPEED SENSOR?

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11349245August 14, 2020
  STEERING

  THE PRESSURIZED LOWER POWER STEERING FLUID HOSE IS INADEQUATELY CLAMPED AT THE COOLER UNIT AND IS OF INSUFFICIENT LENGTH, RESULTING IN THE HOSE LOOSENING AND EVENTUALLY DISCONNECTING. THIS CAUSES A LOSS OF ALL POWER STEERING ASSIST. UPON THE ADVICE OF OTHER OWNERS WHO HAVE SUFFERED CATASTROPHIC STEERING LOSS, I INSPECTED THE LOWER HOSE CONNECTION IN MY DRIVEWAY AND FOUND IT HAD COME PARTIALLY DISCONNECTED. I HAD TO REATTACH THE HOSE AND SECURE IT WITH A TRADITIONAL WORM-STYLE HOSE CLAMP.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11321880April 22, 2020
  STRUCTURE:BODY, POWER TRAIN, SUSPENSION

  SINCE SEPTEMBER OF 2019 WITH AROUND 4500 MILES ON THE VEHICLE, LOOSE BOLTS WERE FOUND THAT HOLDS UP FUEL TANK. SEVERAL DRIVESHAFTS (AKA PILOT SHAFTS) FAILED AND WERE REPLACED. THE REAR DIFFERENTIAL FAILED AND WAS REPLACED. SEVERAL TIRES HAVE BEEN REPLACED. THIS VEHICLE VIBRATES AT HIGHWAY SPEEDS. MERCEDES BENZ HAS MADE SEVERAL ATTEMPTS OVER 80 DAYS TO CURE THIS VIBRATION PROBLEM. PHOTOS WERE SENT TO THE SERVICE MANAGER AT WAGNER MERCEDES BENZ ON 10/2/2019 SHOWING LOOSE BOLTS WHICH THEY SECURED FUEL TANK. THE VEHICLE CURRENTLY HAS 7400 MILES ON IT. I HAVE NOTICED RECALLS ON THE SPRINTER VANS BUILT AROUND THE SAME TIME WITH SIMILAR PROBLEMS. IT COULD BE POSSIBLE THAT THIS VEHICLE FELL THROUGH THE CRACKS.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11311159February 24, 2020
  SEAT BELTS

  THE SEAT BELT BUCKLE RECEIVER ON THE DRIVER SIDE BREAKS VERY FREQUENTLY. THE CABLES ARE VERY THIN WITH SMALL GAUGE STRANDS SO THE STRANDS SHEAR AT THE INTERNAL MOUNT POINT ONE BY ONE UNTIL THE ENTIRE CABLE BREAKS. THIS HAPPENS OVER THE COURSE OF SEVERAL MONTHS. THIS VEHICLE IS A DELIVERY VAN AND THE SEAT BELT IS BUCKLED ON AND OFF MANY TIMES. WE HAVE 20 OF THIS TYPE OF VEHICLE AND IT IS HAPPENING ON MANY OF THEM.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11219255June 11, 2019
  SERVICE BRAKES

  TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ SPRINTER 3500. THE CONTACT STATED THAT THE BRAKES FAILED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT HAD TO PUMP THE BRAKE PEDAL TO STOP THE VEHICLE HARDER THAN USUAL. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD QUICKER THAN USUAL AND THE VEHICLE WOULD NOT STOP. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF TEMECULA (40910 TEMECULA CENTER DR, TEMECULA, CA 92591,(951) 216-7800) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE MECHANIC STATED THAT THE CONTACT NEEDED TO "GET USED TO IT". THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 4,366. THE VIN WAS INVALID.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0