Mercedes-Benz S-Class Complaints

351 consumer complaints on file.

#10981187April 28, 2017
WHEELS
AFTER THE CAR HAD BEEN OPERATED FOR ~20K MILES, IT WAS TIME TO TAKE IT IN FOR TIRE REPLACEMENT. THIS WAS EXPECTED SEEING AS THE STOCK TIRES ARE A SOFT COMPOUND TIRE. WHILE AT THE TIRE SHOP, IT WAS DETERMINED THE FRONT PASSENGER RIM, AND REAR DRIVER SIDE RIM, WE BOTH CRACKED. THE FRONT HAD FOUR CRACKS ON THE INSIDE EDGE OF THE RIM, AND TWO CRACKS ON THE REAR RIM. AFTER DISCUSSING THIS ISSUE WITH MY LOCAL DEALER, HE INFORMED ME THAT MANY CUSTOMERS HAVE COMPLAINED ABOUT SOFT ALUMINUM RIMS INSTALLED ON THE MERCEDES S CLASS. APPARENTLY THESE RIMS ARE EASILY DENTED, CRACKED, OR PUNCTURED, EVEN DURING NORMAL OPERATION ON ROADS WITHOUT POTHOLES. I BELIEVE THESE RIMS ARE A SAFETY HAZARD TO NOT ONLY THE OCCUPANTS OF MY CAR, BUT ALSO TO OTHER DRIVERS ON THE ROAD. APPARENTLY THIS ISSUE HAS COME TO LIGHT IN YEARS PAST; JUST GOOGLE LUPPINO ET AL V. MERCEDES-BENZ USA. MERCEDES NEEDS TO PLACE A RECALL ON THESE RIMS TO ENSURE THE PROPERTY SAFETY OF THEIR VEHICLES ON OUR ROADWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965986March 14, 2017
ELECTRICAL SYSTEM, WHEELS
PROBLEM 1: CAR SOLD TO ME WITHOUT FULL DISCLOSURE. SILVERSTAR MOTORS IN L.I CITY, NY SOLD ME THE CAR & WITHHELD MATERIAL INFORMATION. THE CAR HAD 4 DAMAGED & DEFECTIVE WHEELS. THIS WAS DISCLOSED TO ME BY ANOTHER DEALER HELMS BROTHERS. TIRES WERE CONSTANTLY LOSING AIR; FRONT END WOULD VIBRATE AT HIGHWAY SPEEDS & WAS CONSTANTLY IN THE SHOP. SILVERSTAR GAVE ME 4 NEW TIRES TO COMPENSATE ME FOR MY TROUBLES & I HAVE ALREADY LOST 2 OF THEM IN A FEW MONTHS. ONE WAS DAMAGED LAST FRIDAY DOING 10 MILES AN HOUR ON ARCHER AVENUE IN QUEENS NY HITTING A POT HOLE. I WAS FORCED TO PURCHASE TIRE INSURANCE KNOWING THE PROBLEMS I HAD WITH A PREVIOUS 2006 MERCEDES CLS 500 & THIS ONE. MANUFACTURES SHOULD BE HELD TO HIGHER STANDARDS FOR TIRES,& WHEELS STRENGTH & RESILIENCE. THEY SHOULD DISCLOSE TO ALL BUYERS THAT LOW PROFILE TIRES & LARGE RIMS CAN BE A MAJOR PROBLEM ON CITY STREETS. SEVERAL MONTHS AGO I WAS LEAVING AN ATM DRIVE-IN AT CHASE BANK; GOING 5 MPH I SIDE SWIPED THE CURB, LOST AIR IN BOTH RIGHT TIRES & HAD TO CALL FOR ROAD SERVICE. SUCH LITTLE FORCE TO THE TIRES CAUSED A MAJOR PROBLEM & COULD AT HIGH SPEEDS BE DEADLY. I WAS FORTUNATE THAT I WAS ONLY GOING YES 5MPH. THE WHEEL & TIRE ISSUES HAD CAR OUT OF SERVICE AT SILVER STAR FOR OF 3-4 WEEKS. PROBLEM # 2: ENGINE LIGHT ON. HELMS BROTHERS HAD CAR 3 X FOR 27 DAYS. THEY PULLED OUT ENGINE & TRANSMISSION TO REPLACE ENGINE HARNESS WIRING. I PICKED UP THE CAR & THE ENGINE LIGHT WENT ON AGAIN. THEY SAID THERE WAS AN OIL LEAK AT ONE OF THE ENGINE SENSORS & THEY CLEANED IT UP & SECURED IT. AGAIN THE 3RD TIME I RETURNED BECAUSE THE ENGINE LIGHT WAS ON. HELMS BROTHERS SAID THEY MISSED ONE OF THE ENGINE SENSORS, & CLEANED IT OR REPLACED IT AND SECURED IT. THEY ALSO REMOVED ALL THE GAS FROM THE TANK (5 GALLONS +/-) THE THIRD TRIP & PUT IN A FEW GALLONS OF NEW GAS. THE CAR WAS ROAD TESTED ONE WEEK MORE. THE ENGINE LIGHT STAYED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938438December 29, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ S63. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS ON FIRE. THE CONTACT STATED THAT THE FIRE ORIGINATED FROM THE FRONT OF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED MERCEDES BENZ DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. ...UPDATED 03/13/17 *BF UPDATED 08/17/2017*JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10928395November 28, 2016
ENGINE, POWER TRAIN
I DID SOME RESEARCH ON MERCEDES 3.0L DIESEL MOTORS AND THERE SEEMS TO BE AN ISSUE WITH THE SEAL FAILING ABOUT 50,000 MILES CAUSING THE MOTOR TO LEAK OIL AND THE SEAL AS WELL AS THE OIL COOLER NEED TO BE REPLACED. IT IS SUCH A COMMON PROBLEM ON THE 3.0L DIESEL ENGINES THAT WHEN YOU CALL ANY REPAIR SHOP THE FIRST THING THEY ASK IS IF THE CAR IS A DIESEL. ALSO THE SEAL REPLACEMENT IS ALL OVER THE MERCEDES BLOGS SAYING THE SAME ISSUE ON THE 3.0L DIESELS. THOUGHT IT MIGHT BE SOMETHING TO LOOK INTO AS IT IS AN ENGINE SEAL PROBLEM AND IS OCCURRING CONSISTENTLY IN ALL THE 3.0L DIESELS IN THE S CLASS, E CLASS, ML CLASS, G CLASS. ALL MODELS THAT MERCEDES SOLD THE 3.0L ENGINE IN THE US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926405November 16, 2016
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
"TAKATA RECALL" THE VEHICLE SLIPS INTO A LIMP MODE WHILE DRIVING. THIS HAVE HAPPENED SEVERAL TIMES. I'M TAKING IT TO THE MB DEALER THIS WEEKEND. 11/16/2016. 57KMILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920279October 31, 2016
WHEELS:RIM
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ S550. WHILE DRIVING, THE VEHICLE BEGAN TO WOBBLE WITHOUT WARNING. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RIMS WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THREE OF THE FOUR RIMS COULD BE REPAIRED, BUT THE REMAINING RIM HAD TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE RIMS WERE THE ORIGINAL EQUIPMENT. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. UPDATED 01/05/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914797October 7, 2016
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ S550. WHILE DRIVING 70 MPH, THE VEHICLE ACCELERATED UP TO 110 MPH ON ITS OWN. THE REAR OF THE VEHICLE RATTLED WITHOUT WARNING. ON ANOTHER OCCASION, ALL THE WARNING INDICATORS FAILED TO ILLUMINATE AND THE GPS PROVIDED INCORRECT INFORMATION. THE VEHICLE WAS TAKEN TO A DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899798August 31, 2016
SUSPENSION
WIFE DRIVING 45 MPH ON 4 LANE HWWY RIGHT FRONT OF CAR FALLS DOWN ON TIRE PULLED OFF ROAD SOON AS POSSIBILE RIGHT FRONT AIR STRUT FAILED RUINED TIRE DAMAGED FENDER LUCKLY ONLY 45 MPH NOT 80 MPH ON I-75 INTERSTATE OR 130 MPH ON AUTOBON IN GERMANY OR SOMEBODY COULD HAVE BEEN DEAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899403August 30, 2016
FUEL/PROPULSION SYSTEM
VEHICLE ENTERED LIMP HOME MODE WHILE ENTERING INTERSECTION. DEALERSHIP SAID CODES DID NOT INDICATE AN ISSUE AND COULD NOT REPRODUCE PROBLEM. ONLY ACTIONS TAKEN WAS A COMPUTER TEST AND ROAD TEST. AFTER LEAVING THE DEALER, THE VEHICLE ENTERED THE LIMP HOME MODE AGAIN THIS TIME ON THE HIGHWAY. DEALER THEN REPLACED TWO SENSORS AT THE TURBO. AFTER RETURNING THE VEHICLE TO ME, IT ENTERED THE LIMP HOME MODE AGAIN, ALSO WHILE DRIVING ON THE HIGHWAY. THIS TIME, DEALER REPLACED THE TURBO WHEN IT WAS BROUGHT BACK IN FOR REPAIR. THE VEHICLE STILL ENTERED THE LIMP HOME MODE AFTER THIS REPAIR. SO THE DEALER HAS ALSO REPLACED THE CATALYTIC CONVERTER. PROBLEM STILL PERSISTED AND CAUSED A HOSE TO RUPTURE. THIS WAS REPLACED AND THE PROBLEM STILL PERSISTS AFTER A MONTH OF TROUBLESHOOTING AND PARTS REPLACING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898358August 24, 2016
SEAT BELTS
BOTH REAR SEAT BELTS DO NOT RETRACT. THIS IS THE SECOND TIME IN 10 MONTHS THAT THE SEAT BELTS WILL BE REPLACED BY MB IN THIS CAR. MB DEALERS STATES THAT IT IS A PROBLEM THAT IS KNOWN AND MB IS WORKING ON A FIX. IN THE MEANTIME THEY ARE REPLACING THE SEAT BELTS WITH A NEW PART, BUT THEY SAID IT MAY GO BAD AGAIN AND MB IS WORKING ON A PERMENANT FIX AND WE WILL BE NOTIFIED WHEN A NEW SEAT BELT IS DEVELOPED. I HAVE NOT SEEN ANY RECALL ON THIS, BUT THE DEALER HAS STATED THAT THEY HAVE REPLACED MANY BELTS MULTIPLE TIMES ON OTHER CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895046August 11, 2016
SERVICE BRAKES
STOPPED IN TRAFFIC ON A SLIGHT DOWNGRADE FOR A LONG PERIOD OF TIME. BRAKE PEDAL WAS APPLIED FIRMLY, WHEN THE TRUCK IN FRONT OF ME WOULD RELEASE THE PEDAL SLIGHTLY TO ALLOW THE CAR TO DRIFT FORWARD. AFTER SEVERAL TIMES THERE WERE NO BREAKS AND THE CAR DRIFTED INTO THE TRUCK IN FRONT OF US. HAD CAR BACK TO DEALER 2 TIMES THEY CLAIM THEY CAN'T FIND ANYTHING WRONG WITH IT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10891643July 29, 2016
ELECTRICAL SYSTEM, ENGINE
THE S400 HYBRID HAS A HABIT OF STALLING WHEN IN A STOP POSITION. THIS REQUIRES A COMPLETE RE-START AT A STOP LIGHT OR AFTER HAVING COME TO A COMPLETE STOP. IN ADDITION THE AIR CONDITIONING SHUTS OFF AND DOES NOT COME BACK ON UNTIL YOU STOP FOR A FEW MINUTES AND RE-START THE VEHICLE. THE CAR STALLING IS VERY UN-SAFE. THE CAR STALLS AT A STOP POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872438June 3, 2016
FUEL/PROPULSION SYSTEM
CAR STALLS CONSTANTLY, LOOSE FUEL CAP WARNING COMES ON, CHECK ENGINE LIGHT COMES ON. I HAVE REPLACED THE FUEL CAP, CHECKED VEHICLE CODES, BUT CANNOT GET THE ISSUE IDENTIFIED. A VEHICLE STALLING LIKE THIS IS A TREMENDOUS SAFETY HAZARD, AND IT MAY BE POSSIBLE THAT THERE IS AN ISSUE WITH THE FUEL DELIVERY SYSTEM IN THIS YEAR MODEL, JUST AS THERE WAS WITH THE 2011-2012 MODELS WHICH RESULTED IN A RECALL. THIS HAPPENS BOTH WHEN THE VEHICLE IS STATIONARY AND IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853154April 3, 2016
SERVICE BRAKES, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
FROM 2014 THROUGH 2016 THE INTELLIGENT DRIVE AND THE DRIVER ASSISTANCE PACKAGE DOES NOT WORK. I KEEP SAYING THE S550 THINKS 200 FEET IS 90 FEET AND 100 FEET IS 30 FEET. WHAT I MEAN TO SAY IS THE SYSTEMS THINK 90 FEET DISTANCE IS 200 FEET AWAY AND 30 FEET IS 100 FEET AWAY. IT DOES NOT MEASURE THE DISTANCE PROPERLY. IT COULD BE, AND MOST LIKELY, A PROGRAMING ISSUE. IT IS THE SAME ON ALL THE 2014 THROUGH 2016 S550'S I HAVE TRIED. THE OTHER THING IT DOES WITH THE DISTRONIC CRUISE CONTROL IS WHEN IT STARTS TO BRAKE, THE DISTANCE SET DECREASES AND THE CAR SPEEDS UP AND AGAIN THE DISTANCE SET DECREASES AND THE CAR SPEEDS UP AND SO ON. IT CHANGES THE DISTANCE ( YOU CAN SEE IT HAPPEN IN THE IN THE MENU SETTING ON THE SPEED AND TACHOMETER SCREEN) AS SOON AS THE CAR AUTONOMOUSLY BRAKES. SET IT AT 200 FEET AND IN REALITY IT IS 90 FEET AND AS SOON AS IT BRAKES THE DISTANCE TO KEEP INSTANTLY DROPS TO JUST UNDER WHAT IT IS SET AT SO THE CAR THINKS THE DANGER IS OVER AND SPEEDS UP AGAIN AND THEN BRAKES AGAIN. AND YOU KEEP GETTING CLOSER AND CLOSER TO THE CAR IN FRONT BECAUSE THE SET DISTANCED KEEPS CHANGING AND YOU HAVE TO BRAKE SO YOU DO NOT HIT THE CAR IN FRONT BECAUSE THE S550 WON'T. I HOPE THIS MAKES SENSE. IT IS EASIER TO SHOW WITH THE DISTANCE GRAPHIC UP ON THE SCREEN. THE WHOLE SYSTEM IS COMPLETELY SCREWED UP. AS IS THE LED LIGHTING SYSTEM IN THE SNOW AND FREEZING RAIN AND SLUSH. CANNOT DRIVE IT AT NIGHT IN A WINTER STORM. IT ALL HAPPENS AROUND TOWN TO HIGHWAY SPEEDS. I WAS ACTUALLY TOLD BY THE SERVICE MANAGER FOR THE DISTRONIC CRUISE TO WORK I HAVE TO BE DRIVING FASTER THAN 75 MPH. MY 2007 S550 4 MATIC'S DISTRONIC AND AUTONOMOUS BRAKING WORKED PERFECTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852448March 30, 2016
POWER TRAIN
WHILE DRIVING AT FREEWAY SPEEDS CAR WENT INTO LIMP MODE. ENGINE RMP WERE LIMITED TO 1500RPM AND SPEED DROPPED TO 25MPH.THIS HAPPENED 3 TIMES DURING WEEK OF 3/14/16 AND AGAIN ON 3/22/16. HAD TO MAKE DEFENSIVE EMERGENCY MANEUVER TO STEER THE CAR AWAY FROM THE TRAFFIC LANES AND STOP ON THE SIDE OF THE FREEWAY. WAS ALMOST REAR ENDED BY A SEMI. CAR HAD TO BE TURNED OFF AND RESTARTED TO COME BACK TO NORMAL DRIVING MODE. CAR WAS TAKEN TO MERCEDES DEALER AND IT WAS DIAGNOSED TO BE A BAD TORQUE CONVERTER CAUSING THIS LIMP MODE. DEALER REPAIRED THE CAR BY REPLACING THE TORQUE CONVERTER. THERE WAS NO CHECK ENGINE LIGHT. WHEN THE DEALER HOOKED UP THEIR COMPUTER THERE WERE CODES FOR BAD TORQUE CONVERTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838560February 26, 2016
STEERING
WHEN MAKING TURNS BOTH LEFT AND RIGHT, THERE IS A MOANING NOISE HEARD. CAUSE: LOWER ENGINE COMPARTMENT CENTER AND REAR, STEEERING COUPLING, RUBBER BELLOWS ON STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838568February 26, 2016
SERVICE BRAKES
REAR BRAKE PADS INCORRECTLY INSTALLED FROM THE FACTORY. BOTH INSIDE BRAKE PADS WERE INSTALLED ON THE REAR CALIPER FOUND THAT PADS ON THE RIGHT REAR WERE WORN DOWN TO 4-5MM ALSO FOUND THAT RIGHT REAR ROTOR HAS UNEVEN GROOVES FROM BRAKE PADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820208January 14, 2016
UNKNOWN OR OTHER
ALL THE SAFETY COMPLAINTS IN THE PAST TWO FORMS HAPPEN IN ALL THE 2014,2015. AND 2016 MERCEDES S550. THE CARS ARE SUPPOSE TO PRACTICALLY DRIVE THEMSELVES. IT EVEN HAS STEERING ASSIST THAT KEEPS THE CAR CENTERED IN THE LANE AND WILL EVEN STEER AROUND CURVES. IT IS SUPPOSE TO KEEP PRE SET DISTANCES FROM THE CAR IN FRONT THAT YOU CAN SET BETWEEN 100 AND 200 FEET. IT IS SUPPOSE TO STOP BEFORE HITTING AN OBJECT IN FRONT OF THE CAR. NONE WORK. WHAT IS GOING TO HAPPEN WHEN IN 2020 WHEN THE CAR MERCEDES BUILD WILL ACTUALLY DRIVE ITSELF. IF THEY CANNOT GET THIS SIMPLE SAFETY FEATURES TO WORK CORRECTLY IN MY CAR, HOW IS IT GOING TO WORK WHEN IT MASS PRODUCES CARS THAT TOTALLY DRIVE THEMSELVES.. THE DRIVER ASSISTANCE PKG. WORKS LIKE IT WAS NEVER INSTALLED IN MY CAR, HOW WILL HAVING THE CAR TAKE OVER MORE CONTROL WORK. IF I DO NOT FEEL SAFE IN MY CAR NOW GOD HELP US ALL. WHEN ALL THE CARS DRIVE THEMSELVEWS. SURE THE ONES THEY ARE DRIVING AS TEST CARS WORK. THEY WERE HAND BUILT. WHAT HAPPENS WHEN THEY ARE MASS PRODUCED WHITH OTHER COUNTRIES MAKING THE PARTS. IT SOUNDS AS IF MERCEDES IS GOING TO HAVE A MASSIVE RECALL CAMPAIGN WITH THE SAFETY FEATURES THAT DO NOT WORK NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820195January 14, 2016
UNKNOWN OR OTHER
COLLISION PREVENTION ASSIST PLUS DOES NOT WORK. IT'S SUPPOSE TO WORK FROM 4 MPH TO 65 MPH.IT DOES NOT RECOGNIZE STOPPED CARS OR OBJECTS IN IT'S PATH.IT'S SUPPOSE TO AUTONOMOUSLY APPLY THE BRAKES TO HELP PREVENT COLLISIONS WITH OTHER VEHICLES. IT NEVER INTERVENES.WHEN A CAR CUTS ME OFF OR PULLS OUT IN FRONT OF ME OR STOPS IN FRONT OF ME,THE SAFETY FEATURES DO NOT INTERVENE.I HAVE TO BRAKE HARD TO AVOID A COLLISION EVERY TIME. A WARNING TONE,THE SEAT BELTS SHOULD PRE-TENSION,PLACE THE SEATS IN A MORE FAVORITE POSITION CONCLUSIVE TO AN ACCIDENT, CLOSE THE WINDOWS & SUNROOF.BRAKES BEFORE YOU HAVE TIME TO PUT THE BRAKES ON. IT DOES NON OF THOSE THINGS.I HAVE HAD A 2007 S550 WITH ALL THE SAFETY OPTIONS & THEY WORKED PERFECTLY EVERY TIME.IT WOULD PUT THE BRAKES ON HARD BEFORE MY FEET HAD TIME TO HIT THE BRAKES IT WOULD CLOSE THE WINDOWS AND SUNROOF AND PUT THE SEATS IN A MORE FAVORITE POSITION FOR AN ACCIDENT IT WOULD BRING IT TO A COMPLETE STOP BEFORE HITTING ANYTHING IN FRONT.I AM A SAFE DRIVER AND KEEP A PROPER DISTANCE TO CARS IN FRONT. I HAVE NEVER BEEN IN AN ACCIDENT THAT WAS MY FAULT. BUT OTHER PEOPLE DO NOT DRIVE LIKE THAT. I HAVE CAMERAS IN THE FRONT WINDSHIELD AND REAR WINDOW THAT CONSTANTLY RECORD. IT WILL SHOW CARS PASSING ME AND PULLING IN FRONT WITH LESS THAN A CAR LENGTH AWAY AND MY CAR NEVER RESPONDS WITH ANY OF THE SAFETY FEATURES.( AUTONOMOUSLY BRAKING, SEAT BELTS PRE TIGHTENING ETC.) IT SHOULD DO THOSE THINGS FASTER THAN HUMANLY POSSIBLE. THE PROBLEM WITH THE SYSTEMS IS THAT IT THINKS 20 FT. IS100 FEET AND 60 FT. IS 200 FT.SO IT THINKS THERE IS PLENTY OF TIME TO SLOW DOWN. THAT IS THE WAY THE SYSTEM IS SUPPOSE TO DETECT VEHICLES IN FRONT AND TO THE REAR OF THE CAR. SO THE PROGRAMING THAT IS CONTROLLING THE DISTANCE IS PROGRAMED WRONG. MY 2014 WAS BOUGHT BACK FOR THAT REASON AND I WAS GIVEN A 2016 REPLACEMENT. ALL THE 2014 & 2015 & 2016 DID NOT WORK EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819818January 12, 2016
SUSPENSION
MY S550 WHEN DRIVING WOULD SUDDENLY GIVE A MALFUNCTION SIGNAL. I TOOK IT TO THE DEALER, SERVICE REPLACED THE 2 FRONT STRUTS. NOW THE CALL WILL GIVE A SIGNAL, RED LETTERS, "DO NOT MOVE CAR" AND THE ENTIRE STRUT SYSTEM WILL STOP WORKING AND THE CAR BODY IS VIRTUALLY SITTING ATOP THE TIRES. THIS AFTER REPLACING THE 2 FRONT STRUTS! THE DEALERSHIP SEEMS TO BE AT A LOSS AND I CAN'T EVEN GET THEM TO RETURN MY CALLS. I DON'T THINK IT IS A STRUT PROBLEM BUT A COMPUTER GLITCH. I DON'T THINK IT WAS NECESSARY TO PAY FOR THE STRUT REPLACEMENT. I WOULD LIKE MY CAR FIXED OR A REFUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercedes-Benz S-Class