Mercedes-Benz G-Class Service Bulletins (2016)

118 manufacturer communications on file.

• April 20, 2026•Document ID: 11031582

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI82.85-P-080507

  Date Added:

  April 27, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster. In addition, the following two conditions are also met: • HERMES (N112/9) control unit: event code B15CE00 is ACTIVE and STORED (A+S) • Vehicle Documentation System: For the HERMES control unit, the EID1, EID2, ICCID, IMEI, IMSI, TELNR fields in the "Identification/Serial number" column have the value "-" Cause Still under analysis Remedy Recommissioning of the HERMES control unit (N112/9) using XENTRY Diagnosis version 12/2025. This is mandatory: XENTRY→ "N112/9 - Control unit for telematics services (HERMES)" -> "Adaptations" -> "Control unit commissioning" -> "Commissioning of previously installed control unit"

  Associated Products (17)

  2025 Mercedes-Benz G-Class2024 Mercedes-Benz G-Class2023 Mercedes-Benz G-Class2022 Mercedes-Benz G-Class2021 Mercedes-Benz G-Class2020 Mercedes-Benz G-Class2019 Mercedes-Benz G-Class2018 Mercedes-Benz G-Class2017 Mercedes-Benz G-Class2016 Mercedes-Benz G-Class2015 Mercedes-Benz G-Class2014 Mercedes-Benz G-Class2013 Mercedes-Benz G-Class2011 Mercedes-Benz G-Class2010 Mercedes-Benz G-Class2004 Mercedes-Benz G-Class2003 Mercedes-Benz G-Class
  Associated Documents

  • DownloadMC-11031582-0001.pdf↗
• April 16, 2026•Document ID: 11031580

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  LI82.10-P-078301

  Date Added:

  April 27, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps: 1. Drive vehicle into workshop (temperature higher than +18 °C/+64.4 °F) and connect the exhaust extraction. Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing of fogged/condensed LED headlamps and LED rear lamps on electric vehicles: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4°F). 2. Connect battery backup via a charger. 3. Open the front-end flap and ensure sufficient ventilation. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing fogged/condensed halogen/xenon headlamps: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4°F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine. 3. Open the hood. 4. Switch off the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Note: If there is no visible reduction in condensation, check the headlamp for malfunctions. (see Remedy 2) It is not physically possible to defog the headlamps completely. Fogging does not impair the operation or the service life of the headlamp. Note: Only implement Remedy 1 for model series 463 (from model year 2018) and model series 465. Remedy 2 A defective headlamp can be identified as follows: 1. Check the headlamp for external damage and that the cover caps and the diaphragm are correctly seated. 2. Check the electrical connectors of the plugs and pins. 3. Check for leak tightness according to LI82.10-P-078307. The test can only be conducted on headlamps. 4. If the headlamp or the rear lamp has any external damage, replace the component part in accordance with the WIS instructions. Note: External damage to the headlamp/rear lamp or faulty seating of the cover caps does not present a warranty or goodwill case. Note: With headlamps, it is possible to install desiccant packs if the problem occurs repeatedly. • Open ventilation system LI82.10-P-078302 • Closed ventilation system LI82.10-P-078304

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  Associated Documents

  • DownloadMC-11031580-0001.pdf↗
• April 3, 2026•Document ID: 11031825

  Other
  STRUCTURE:BODY; EXTERIOR LIGHTING

  Mfr Comm. #:

  PSL- NCU Return Parts 4/3

  Date Added:

  May 1, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is no later than Thursday, April 23, 2026. After April 23rd, returns of these parts will no longer be accepted. These parts should be returned via ZSR Special Return, using item category SCM Authorized Part Return. Please include a copy of this NCU as your authorization to return these parts. This procedure will not affect your return allowance. All returned parts will be replaced in accordance with the chart provided below.

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  Associated Documents

  • DownloadMC-11031825-0001.pdf↗
• March 27, 2026•Document ID: 11030303

  Other
  ENGINE; SERVICE BRAKES

  Mfr Comm. #:

  CL - EW M157

  Date Added:

  March 30, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Dear Mercedes-Benz Owner: In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA is extending the warranty coverage on the pressure transducer, vacuum pump, and vacuum lines in your vehicle from the original New Vehicle Limited Warranty of 4 years / 50,000 miles to 15 years/ 150,000 miles (whichever occurs first). This applies to the vehicle regardless of ownership. On certain Model Year 2015 - 2019 CLS, E-Class, G-Class, GLE, GL, GLS, ML, SL and S-Class vehicles with the "M 157" 8-cylinder engine, over time, the pressure transducer and vacuum pump might not continue to work as intended and could result in illumination of the check engine Malfunction Indicator Lamp ('MIL') and the activation of limp-home mode. Any repairs under this warranty extension must be performed by an authorized Mercedes-Benz dealership. •If your preferred authorized Mercedes-Benz dealership performs diagnosis and confirms that your vehicle meets the criteria for this extended warranty, the repair will be covered at no cost to you. •This extended warranty does not apply to any other components or conditions beyond the ones described under this extended warranty, and standard warranty terms apply, including the exclusions with respect to extra expenses, as identified in the Service and Warranty Information booklet.

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  Associated Documents

  • DownloadMC-11030303-0001.pdf↗
• March 27, 2026•Document ID: 11030293

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY

  Mfr Comm. #:

  LI88.85-P-059178

  Date Added:

  March 28, 2026

  Manufacturer:

  MERCEDES BENZ

  Summary

  Complaint Wind noises/whistling noises from front area of roof or from area of instrument panel/windshield at high speeds Cause The airstream can excite the rubber strip of the windshield to whistle. Note: To troubleshoot, tape down the strip. Remedy Seal the lower lip of the rubber strip at the top of the windshield in the installed state across the entire width with window adhesive.

  Associated Products (8)

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  Associated Documents

  • DownloadMC-11030293-0001.pdf↗
• March 25, 2026•Document ID: 11030301

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  LI00.01-P-078887

  Date Added:

  March 28, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint The intent of this document is to provide workshops with helpful technical reference language. • Commonly used acronyms in LI's and TIPS cases. • Control unit names, numbers, and how to identify. • Network/wiring architecture groups to baumuster quick reference. • Platform to baumuster quick reference. Cause Information only Remedy Acronyms: • AV = Actual Values • CU = Control Unit • CUL = Control Unit Log • DTC = Diagnostic Trouble Code • E-Stand = Fresh-up head unit boot software (found in head unit control unit log) • FUP = Fresh-up • FW = Firmware • HSVL = High Speed Video Line • HU = Head Unit • HW = Hardware • IPD = Injector Performance Data • ISU = Initial Start Up • LVDS = Low Voltage Differential Signal • NAG"x" = New Automatic Gearbox ("x" is the generation number, example: NAG3) • NSFT = Not Safe For Transport • MOPF = Model Facelift (Ex: 167 MOPF) • PiH = Plug-in Hybrid • P3 Hybrid = AMG Plug-in Hybrid with rear drive unit • SA Code = Sonderausstattungscode (Option Code) • SCN = Software Calibration Number • SW = Software • TCU = Telecommunication Control Unit (Hermes/Ramses/Etc...) • QT = Quicktest • XD = XENTRY Diagnosis Control Unit Identification: Refer to the attachment "Control Unit Nomenclature" for location of each. • Control Unit Name • Control Unit Number • Control Unit Short name • Control Unit Diogenes ("dy-oj-uh-neez") name - Control unit variant/family. Network/Wiring Architecture to Baumuster Quick Reference: Star 1 • 117, 156, 246 (MFA) • 166, 176, 221, 242, 246, 292 • 906 Star 2 • 205, 213, 238, 253, 257, 290 (MRA) • 117, 156, 246 (MFA) • 118, 177, 243, 247 (MFA2) • 167, 222, 292, 463, 465 • 907 Star 3 • 294, 295, 296, 297 (EVA2) • 206, 214, 223, 236, 254 (MRA2) • 192 and 232 (MSA) Star 3.5 • 174 • 178 Platform to Baumuster Quick Reference: MRA = "Mercedes-Benz Rearwheel Architecture": • 205 • 213 • 222 • 238 • 253 • 257 • 290 MRA2 = "Mercedes-Benz Rearwheel Architecture - Generation 2": • 206 • 214 • 223 • 236 • 254 MFA = "Mercedes-Benz Frontwheel Architecture" • 117 • 156 • 246 MFA2 = "Mercedes-Benz Frontwheel Architecture - Generation 2" • 118 • 177 • 243 • 247 EVA1.5 = "Electric Vehicle Architecture" • 243 EVA2 = "Electric Vehicle Architecture - Generation 2" • 294 • 295 • 296 • 297 MSA = "Mercedes-Benz Sport Architecture" • 192 • 232 MMA = "Mercedes-Benz Modular Architecture" • 174 • 178

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  Associated Documents

  • DownloadMC-11030301-0001.pdf↗
• March 14, 2026•Document ID: 11030069

  Warranty Program/Extension
  ENGINE

  Mfr Comm. #:

  EW - Vacuum Pump M157

  Date Added:

  March 14, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC is extending the warranty coverage on the pressure transducer, vacuum pump, and vacuum lines in certain Model Year (MY) vehicles listed below from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 15 years/150,000 miles, whichever occurs first. This extended warranty applies to the condition described below that may necessitate the repair or replacement of components related to the pressure transducer, vacuum pump, and vacuum lines. If the vacuum pump leaks, the oil could contaminate the pressure transducer and cause it to malfunction. This would result in inconsistent turbocharger pressure and cause a check engine malfunction indicator lamp (‘MIL’) to be illuminated and the vehicle could switch to limp-home mode.

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  Associated Documents

  • DownloadMC-11030069-0001.pdf↗
• March 13, 2026•Document ID: 11030304

  Warranty Program/Extension
  SERVICE BRAKES; ENGINE

  Mfr Comm. #:

  EW - Pressure Trans M157

  Date Added:

  March 30, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC is extending the warranty coverage on the pressure transducer, vacuum pump, and vacuum lines in certain Model Year (MY) vehicles listed below from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 15 years/150,000 miles, whichever occurs first. This extended warranty applies to the condition described below that may necessitate the repair or replacement of components related to the pressure transducer, vacuum pump, and vacuum lines. If the vacuum pump leaks, the oil could contaminate the pressure transducer and cause it to malfunction. This would result in inconsistent turbocharger pressure and cause a check engine malfunction indicator lamp (‘MIL’) to be illuminated and the vehicle could switch to limp-home mode.

  Associated Products (29)

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  Associated Documents

  • DownloadMC-11030304-0001.pdf↗
• March 9, 2026•Document ID: 11030088

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI54.65-P-080132

  Date Added:

  March 17, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics Cause Various root causes Remedy See attached diagnostic guide.

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  Associated Documents

  • DownloadMC-11030088-0001.pdf↗
• March 4, 2026•Document ID: 11029927

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI54.10-P-073164

  Date Added:

  March 10, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Yellow information message in driver display (instrument cluster): "Switch on motor to charge the 12V battery" Cause The state of charge (SOC) of the 12V battery has dropped to 45% or less. Remedy This warning message appears as soon as the state of charge (SOC) of the 12V primary battery drops below 45%. This message is displayed to safeguard the vehicle's starting ability. At the same time as the display appears in the instrument cluster, customers with a linked Mercedes me connect account also receive a push notification via the app/by email (if this function is activated). The battery must be charged to a state of charge (SOC) of at least 50%. To do this, an external charger can be connected (please comply with AR54.10-P-1133S) or the vehicle can be driven (by the customer) for 30 to 60 minutes. Please make customers aware of how the vehicle behaves: • If the vehicle is used for short journeys, the battery state of charge may slowly drop to less than 45% – a negative charge balance • A negative charge balance will also occur if the vehicle is used while stationary without running the engine, e.g. if the head unit is used, the ignition is switched on, or other comfort & convenience power consumers, e.g. seat heating/seat ventilation, are active. • An unlocked vehicle may increase consumption, because certain vehicle functions are actively kept ready for the customer. In combination with Keyless-Go or flush-mounted door handles, the vehicle may be woken up if the vehicle key is detected in the vicinity of the vehicle. The cause of the discharge can be identified with the aid of the onboard electrical system data in the EZS using XENTRY Diagnosis. See attached examples for identifying typical customer situations (e.g. operation with ignition on, operation of head unit while stationary or vehicle unlocked while parked). Vehicles with code B01+801: When charging while stationary, the 48V battery must have a state of charge (SOC) of 70% before the 12V primary battery, or the secondary battery in the case of code 503, can be charged. To ensure optimum battery care, please also comply with the existing Service Information documents regarding the handling of stock vehicles (SI54.10-P-0024A) and on remaining in transport mode (SI54.00-P-0004A) until immediately before handover to end customers. Special note: Do not replace any parts, if the message has occurred due to battery discharge as a result of the driving profile or the ignition being switched on (see attached examples); in such cases separate warranty and goodwill invoicing is not possible, as this is a normal on-board electrical system protection function. Likewise battery care and recharging do not qualify as a W&G case. Please advise customers accordingly regarding the above-mentioned issues relating to vehicle use.

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  Associated Documents

  • DownloadMC-11029927-0001.pdf↗
• February 28, 2026•Document ID: 11029093

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI54.65-P-080132

  Date Added:

  February 28, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics Cause Various root causes Remedy See attached diagnostic guide.

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  Associated Documents

  • DownloadMC-11029093-0001.pdf↗
• February 11, 2026•Document ID: 11028810

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  LI20.10-P-072886

  Date Added:

  February 13, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint CEL on with Code P012800 "The Coolant Temperature is Below the Specified Temperature" Cause Under investigation. This is not an issue that affects drivability or performance and is not a safety concern. The vehicle remains safe to operate with this code, but the measures listed in the "Remedy" section are recommended. Remedy 1. Use VMI to check for Emission Extended Warranty – Engine Thermostat (incl. software update) MY19-23, Various Models and Platforms (167, 190, 205, 213, 217, 222, 223, 232, 253, 290, 463) 2. If the vehicle is covered under the Emission Extended Warranty, Please perform steps outlined in the NCU for repairs. 3. If vehicle does not fall into the covered area of the Extended Warranty please check for Software updates to the ME control unit and then proceed with "Remedy Instructions" in attachments. Due to formatting issues please see "remedy instructions" in attachments

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  Associated Documents

  • DownloadMC-11028810-0001.pdf↗
• January 30, 2026•Document ID: 11027904

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; BACK OVER PREVENTION: WARNINGS

  Mfr Comm. #:

  LI54.65-P-080132

  Date Added:

  January 31, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics Cause Various root causes Remedy See attached diagnostic guide.

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  Associated Documents

  • DownloadMC-11027904-0001.pdf↗
• January 21, 2026•Document ID: 11027782

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  LI00.01-P-078887

  Date Added:

  January 23, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint The intent of this document is to provide workshops with helpful technical reference language. • Commonly used acronyms in LI's and TIPS cases. • Control unit names, numbers, and how to identify. • Network/wiring architecture groups to baumuster quick reference. • Platform to baumuster quick reference. Cause Information only Remedy Acronyms: • AV = Actual Values • CU = Control Unit • CUL = Control Unit Log • DTC = Diagnostic Trouble Code • E-Stand = Fresh-up head unit boot software (found in head unit control unit log) • FUP = Fresh-up • FW = Firmware • HSVL = High Speed Video Line • HU = Head Unit • HW = Hardware • IPD = Injector Performance Data • ISU = Initial Start Up • LVDS = Low Voltage Differential Signal • NAG"x" = New Automatic Gearbox ("x" is the generation number, example: NAG3) • NSFT = Not Safe For Transport • MOPF = Model Facelift (Ex: 167 MOPF) • PiH = Plug-in Hybrid • P3 Hybrid = AMG Plug-in Hybrid with rear drive unit • SA Code = Sonderausstattungscode (Option Code) • SCN = Software Calibration Number • SW = Software • TCU = Telecommunication Control Unit (Hermes/Ramses/Etc...) • QT = Quicktest • XD = XENTRY Diagnosis Control Unit Identification: Refer to the attachment "Control Unit Nomenclature" for location of each. • Control Unit Name • Control Unit Number • Control Unit Short name • Control Unit Diogenes ("dy-oj-uh-neez") name - Control unit variant/family. Network/Wiring Architecture to Baumuster Quick Reference: Star 1 • 117, 156, 246 (MFA) • 166, 176, 221, 242, 246, 292 Star 2 • 205, 213, 238, 253, 257, 290 (MRA) • 117, 156, 246 (MFA) • 118, 177, 243, 247 (MFA2) • 167, 222, 292, 463, 465, 906 Star 3 • 294, 295, 296, 297 (EVA2) • 206, 214, 223, 236, 254 (MRA2) • 192 and 232 (MSA) • 907 Platform to Baumuster Quick Reference: MRA = "Mercedes-Benz Rearwheel Architecture": • 205 • 213 • 222 • 238 • 253 • 257 • 290 MRA2 = "Mercedes-Benz Rearwheel Architecture - Generation 2": • 206 • 214 • 223 • 236 • 254 MFA = "Mercedes-Benz Frontwheel Architecture" • 117 • 156 • 246 MFA2 = "Mercedes-Benz Frontwheel Architecture - Generation 2" • 118 • 177 • 243 • 247 EVA1.5 = "Electric Vehicle Architecture" • 243 EVA2 = "Electric Vehicle Architecture - Generation 2" • 294 • 295 • 296 • 297 MSA = "Mercedes-Benz Sport Architecture" • 192 • 232 MMA = "Mercedes-Benz Modular Architecture" • 174

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  Associated Documents

  • DownloadMC-11027782-0001.pdf↗
• January 20, 2026•Document ID: 11027752

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  LI42.10-P-078779

  Date Added:

  January 22, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. Vehicle production date prior to December 2025. Cause Although the cause of the vibration is most likely due to excessive lateral runout on the rotor or hub/wheel bearing, the system as a whole needs to be checked for other possible contributors. 1. Prior collision damage. 2. Excessive vehicle sitting times without rotating components. 3. Wheel bearing/hub lateral runout. 4. Wheel mating interface has been overtightened (did not follow WIS torque procedures). 5. Mating interfaces have been excessively modified (painted, gouged, bent, etc...). Remedy Read through the entire attached worksheet prior to performing. After performing, please review the final page and perform work accordingly. If there are any questions on how to proceed OR The work sheet has been performed and the vehicle has returned with the same concern. Please perform the measurements as seen in the worksheet again and open a TIPS case to the Body, Chassis, and Entertainment team.

  Associated Products (31)

  2026 Mercedes-Benz GLS-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2022 Mercedes-Benz G-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class2021 Mercedes-Benz G-Class2021 Mercedes-Benz GLE-Class2021 Mercedes-Benz GLS-Class2020 Mercedes-Benz G-Class2020 Mercedes-Benz GLS-Class2019 Mercedes-Benz G-Class2019 Mercedes-Benz GLS-Class+ 11 more
  Associated Documents

  • DownloadMC-11027752-0001.pdf↗
• January 16, 2026•Document ID: 11027751

  Service Bulletin/Repair Instructions
  VISIBILITY/WIPER

  Mfr Comm. #:

  LI83.30-P-079850

  Date Added:

  January 22, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Customer states the AC either does not cool/has poor performance or heat is insufficient. Cause Many possible root causes Remedy *Note - This Li does not apply if there are other Li's that apply to your concern OR you have a fault and/or guided test that leads to a root cause. AC Diagnosis (General) Initial Steps Verify Customer Concern • Confirm the issue reported by the customer. Compare to Like Vehicle • Determine if the behavior is normal by comparing with a similar vehicle. Determine Your Game and Players • Identify the diagnostic strategy and involved components/systems. Testing • Perform relevant diagnostic tests. Refrigerant Quantity • Record the amount of refrigerant recovered and compare it to the specified value (if applicable). • Forming Gas is the ONLY approved leak test method. (DYE is NOT approved) TIPS Case Submission Requirements/Warranty Claim Submission Requirements (Template attached to be used for submission of Warranty claim and/or TIPS case) Cooling Capacity Test (If System Has a Charge) *Note - TIPS case is only required if the root cause is not identified or other Li's/documents require a case to be open. Before Repairs Gauge Readings • High and Low pressure readings (from machine or separate gauges). Leak Detection (if applicable) • PPM of any leaks found. XENTRY Printouts • Climate control AVs. • HV compressor AVs (for heat and AC systems). Thermometer Readings • Left and right dash vents. • Center vent, footwell, and/or rear vents (if concern is localized). Ambient Conditions • Temperature and humidity from OCP AVs (if available). After Repairs Gauge Readings • High and Low pressure readings before and after repairs. Thermometer Readings • Left and right dash vents before and after. • Center vent, footwell, and/or rear vents before and after (if localized concern). Documentation • Complaint Analysis, Game/Players, and Testing Steps. • Include expected results and technical justification for the diagnosis. • Avoid listing R/I steps—focus on diagnostic reasoning and root cause. • All prior measurements need to be documented on the repair order. OP code usage: 831232 - Max .5 for Cooling Capacity Test 831040 - Only to be utilized if you have a fault code and are actively diagnosing that fault code (MAX 1 hour) 831762 - This includes basic leak check 831285 - This can only be used in extenuating circumstances where a leak cannot be found (MAX 1 hour)

  Associated Products (145)

  2026 Mercedes-Benz AMG GT2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz GLS-Class2026 Mercedes-Benz SL-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class+ 125 more
  Associated Documents

  • DownloadMC-11027751-0001.pdf↗
• January 15, 2026•Document ID: 11027678

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  LI05.20-P-080192

  Date Added:

  January 16, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Customer states check engine light on in the dash. Vehicle has one or more DTC's Present P164B00, P164B09, P2B4400, P005A07, P005C07, P005A09, P005C09, P003C07, P2B5007, P003C09, P2B5009, P34C200, P34C109, P34C800, P34BE00, P34BD09 Cause Software and Hardware Remedy 1. Check for available Software updates for the Engine Control Unit ME N3/10. Perform update if available. 2. Check part numbers on ALL CAMTRONIC actuators to ensure latest part numbers are installed. 3. A177 982 03 03 and A177 982 17 00 should be replaced by A177 982 19 00 4. A177 982 02 03 and A177 982 16 00 should be replaced by A177 982 18 00 5. Remove engine cover and check for heat damage on the engine cover and wiring harness in the area above the engine compartment bulkhead and near the windshield. 6. In the event of wiring harness damage please open a TIPS case with photos of the harness and include a Lambda Line Graph Test for evaluation.

  Associated Products (63)

  2025 Mercedes-Benz AMG GT2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class+ 43 more
  Associated Documents

  • DownloadMC-11027678-0001.pdf↗
• January 15, 2026•Document ID: 11027682

  Service Bulletin/Repair Instructions
  VISIBILITY/WIPER

  Mfr Comm. #:

  LI83.30-P-079850

  Date Added:

  January 16, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Customer states the AC either does not cool/has poor performance or heat is insufficient. Cause Many possible root causes Remedy AC Diagnosis (General) Initial Steps Verify Customer Concern • Confirm the issue reported by the customer. Compare to Like Vehicle • Determine if the behavior is normal by comparing with a similar vehicle. Determine Your Game and Players • Identify the diagnostic strategy and involved components/systems. Testing • Perform relevant diagnostic tests. Refrigerant Quantity • Record the amount of refrigerant recovered and compare it to the specified value (if applicable). • Forming Gas is the ONLY approved leak test method. (DYE is NOT approved) TIPS Case Submission Requirements/Warranty Claim Submission Requirements Cooling Capacity Test (If System Has a Charge) *Note - TIPS case is only required if the root cause is not identified or other Li's/documents require a case to be open. Before Repairs Gauge Readings • High and Low pressure readings (from machine or separate gauges). Leak Detection (if applicable) • PPM of any leaks found. XENTRY Printouts • Climate control AVs. • HV compressor AVs (for heat and AC systems). Thermometer Readings • Left and right dash vents. • Center vent, footwell, and/or rear vents (if concern is localized). Ambient Conditions • Temperature and humidity from OCP AVs (if available). After Repairs Gauge Readings • High and Low pressure readings before and after repairs. Thermometer Readings • Left and right dash vents before and after. • Center vent, footwell, and/or rear vents before and after (if localized concern). Documentation • Complaint Analysis, Game/Players, and Testing Steps. • Include expected results and technical justification for the diagnosis. • Avoid listing R/I steps—focus on diagnostic reasoning and root cause. • All prior measurements need to be documented on the repair order. OP code usage: 831232 - Max .5 for Cooling Capacity Test 831040 - Only to be utilized if you have a fault code and are actively diagnosing that fault code (MAX 1 hour) 831762 - This includes basic leak check 831285 - This can only be used in extenuating circumstances where a leak cannot be found (MAX 1 hour)

  Associated Products (140)

  2026 Mercedes-Benz AMG GT2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz GLS-Class2026 Mercedes-Benz SL-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class+ 120 more
  Associated Documents

  • DownloadMC-11027682-0001.pdf↗
• January 7, 2026•Document ID: 11027566

  Service Bulletin/Repair Instructions
  VISIBILITY/WIPER

  Mfr Comm. #:

  LI83.30-P-079850

  Date Added:

  January 9, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Customer states the AC either does not cool/has poor performance or heat is insufficient. Cause Many possible root causes Remedy AC Diagnosis (General) Initial Steps Verify Customer Concern • Confirm the issue reported by the customer. Compare to Like Vehicle • Determine if the behavior is normal by comparing with a similar vehicle. Determine Your Game and Players • Identify the diagnostic strategy and involved components/systems. Testing • Perform relevant diagnostic tests. Refrigerant Quantity • Record the amount of refrigerant recovered and compare it to the specified value (if applicable). • Forming Gas is the ONLY approved leak test method. (DYE is NOT approved) TIPS Case Submission Requirements Cooling Capacity Test (If System Has a Charge) Before Repairs Gauge Readings • High and Low pressure readings (from machine or separate gauges). Leak Detection (if applicable) • PPM of any leaks found. XENTRY Printouts • Climate control AVs. • HV compressor AVs (for heat and AC systems). Thermometer Readings • Left and right dash vents. • Center vent, footwell, and/or rear vents (if concern is localized). Ambient Conditions • Temperature and humidity from OCP AVs (if available). After Repairs - Warranty Submission Requirements on the Repair Order Gauge Readings • High and Low pressure readings before and after repairs. Thermometer Readings • Left and right dash vents before and after. • Center vent, footwell, and/or rear vents before and after (if localized concern). Documentation • Complaint Analysis, Game/Players, and Testing Steps. • Include expected results and technical justification for the diagnosis. • Avoid listing R/I steps—focus on diagnostic reasoning and root cause. • All prior measurements need to be documented on the repair order. OP code usage: 831232 - Max .5 for Cooling Capacity Test 831040 - Only to be utilized if you have a fault code and are actively diagnosing that fault code 831762 - This includes basic leak check 831285 - This can only be used in extenuating circumstances where a leak cannot be found

  Associated Products (138)

  2026 Mercedes-Benz AMG GT2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz GLS-Class2026 Mercedes-Benz SL-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class+ 118 more
  Associated Documents

  • DownloadMC-11027566-0001.pdf↗
• January 6, 2026•Document ID: 11027120

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  LI20.10-P-072886

  Date Added:

  January 6, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint CEL on with Code P012800 "The Coolant Temperature is Below the Specified Temperature" Cause Under investigation. This is not an issue that affects drivability or performance and is not a safety concern. The vehicle remains safe to operate with this code, but the measures listed in the "Remedy" section are recommended. Remedy 1. Use VMI to check for Emission Extended Warranty – Engine Thermostat (incl. software update) MY19-23, Various Models and Platforms (167, 190, 205, 213, 217, 222, 223, 232, 253, 290, 463) 2. If the vehicle is covered under the Emission Extended Warranty, Please perform steps outlined in the NCU for repairs. 3. If vehicle does not fall into the covered area of the Extended Warranty please proceed with "Remedy Instructions" in attachments. Due to formatting issues please see "remedy instructions" in attachments

  Associated Products (65)

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  Associated Documents

  • DownloadMC-11027120-0001.pdf↗