Mercedes-Benz C-Class Complaints

3,817 consumer complaints on file.

#11039747October 25, 2017
AIR BAGS
TAKATA RECALL AND BENZ SAID IT CANNOT DO ANYTHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039821October 25, 2017
AIR BAGS
"TAKATA RECALL" I HAVE MADE APPOINTMENTS AND HAVE DISCUSSED THE SITUATION WITH PATTERSON IN WICHITA FALLS TX ABOUT THE AIRBAG LIGHT SAYING THERE IS A PROBLEM. I WAS TOLD THAT THEY (PATTERSONS) DOES NOT KNOW WHAT TO DO ABOUT THE SITUATION BECAUSE THEY HAVE CONTACTED MERCEDES ABOUT THIS AND THEY DO NOT KNOW WHAT TO DO EITHER. I HAVE BEEN DRIVING THE CAR. THE LIGHT STAYS ON. HAVE TAKEN IT IN TO BE REPAIRED AND WAS TOLD THEY DO NOT KNOW WHAT TO DO. STATED WHEN THEY ARE TOLD WHAT TO DO PATERSON'S WILL CONTACT ME. I HAVE NEVER BEEN CONTACTED. I DID HOWEVER HAVE AN ACCIDENT MARCH 2015 AND THE AIRBAGS DID NOT DEPLOY!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11039395October 24, 2017
AIR BAGS
TAKATA RECALL STILL DO NOT HAVE PARTS TO FIX AIRBAG RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039384October 24, 2017
AIR BAGS
TAKATA RECALL. MANUFACTURER DOES NOT HAVE A REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039432October 24, 2017
AIR BAGS
TAKATA RECALL, I RECIEVED RECALL NOTICE ON THE AIR BAGS IN MY MERCEDES BENZ DURING THE FIRST QUARTER OF 2016. PARTS WERE NOT AVAILABLE. IT IS NOW A YEAR AND A HALF LATER AND STILL ON PARTS ARE AVAILABLE. I HAVE LIMITED MY DRIVING OF THIS CAR, CURRENTLY LESS THAN 16,000 MILES ON THE CAR. NOW THAT THEY HAVE FILED CHAPTER 11 BANKRUPTCY I AM WORRIED IT WILL NEVER GET REPLACED AND THE CAR WILL BE SIGNIFICANTLY DEVALUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039461October 24, 2017
AIR BAGS
TAKATA RECALLS. THE MANUFACTURER HAS FAILED TO REMEDY THESE DEFECTS IN A TIMELY MANNER. I AM IN ZONE A AND AFFECTED BY TWO RECALL OVER A YEAR OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11036021October 24, 2017
AIR BAGS
I HAVE CONTACTED THE MANUFACTURER AND THEY SAID THAT MY DAUGHTERS CAR IS ON A LIST. I STILL HAVE NOT RECEIVED AN OFFICIAL RECALL LETTER FROM MERCEDES LETTING ME KNOW TO SCHEDULE AN APPOINTMENT. FURTHERMORE, THE SALESMEN NEGLECTED TO INFORM ME THAT THE CAR HAD BEEN RECALLED. HE READ EVERYTHING FROM THE CARFAX REPORT BUT NEGLECTED TO READ THE PART ABOUT THE RECALL. GREAT TO KNOW I BOUGHT A CAR FOR MY 16 YEAR OLD DAUGHTER THAT COULD KILL HER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11036046October 24, 2017
AIR BAGS
TAKATA RECALL NOTICE RECEIVED IN THE MAIL. I CONFIRMED MY CAR WAS INCLUDED IN THE TAKATA AIRBAG RECALL VIA WWWAIRBAGRECALL.COM AND CALLED PARK PLACE MERCEDES IN GRAPEVINE, TX. THE SERVICE REPRESENTATIVE INSISTED MY CAR WAS NOT RECALLED. SHE WAS RUDE AND JUST KEPT SAYING IT WAS NOT RECALLED. BTW, THIS HAPPENED OCTOBER 25, 2017. THE DROP DOWN BELOW WOULD ONLY LET ME ENTER OCTOBER 24 OR BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039191October 24, 2017
ELECTRICAL SYSTEM, STEERING
STEERING WHEEL LOCK UP OR EIS ISSUE. CAR NOT STOPPED WORKING ALL OF A SUDDEN. LUCKY IT WAS IN SAFE PLACE. CAR INTERIOR LIGHT COMES UP BUT DOES NOT CRANK. IT NEEDS TO BE RECALLED. LOOK HOW MANY PEOPLE ARE HAVING THE SAME ISSUE HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T32359_DS565938
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039217October 24, 2017
AIR BAGS
TAKATA RECALL CALLED HOY FOX FAMILY AUTO WHERE I PURCHASED AUTO AND HAVE HAS MAINTENANCE DONE BEFORE. MAINTENANCE SECTION STATED THEY ARE NOT YET AUTHORIZED TO REPLACE AIR BAGS AND WILL CALL LATER. I AM CONCERNED BECAUSE AIRBAG RECALL WEB PAGE ATAKATA AIR BAGS NEED TO BE REPLACED FAST DUE TO POSSIBILITY OF DEATH IN MINOR CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035585October 23, 2017
AIR BAGS
TAKATA RECALL - RECALLS WERE ISSUED FOR THE DRIVER'S AND PASSENGER'S AIRBAGS IN FEB 2016 AND MAY 2016, RESPECTIVELY. TO DATE, NO SOLUTION HAS BEEN OFFERED, THEREFORE, I AM STILL DRIVING WITH DEFECTIVE AIRBAGS AND AM VULNERABLE TO SUFFERING THE HARM AND/OR LOSS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035598October 23, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN DEALER WHERE IT WAS ADVISED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035866October 23, 2017
AIR BAGS
TAKATA RECALL I RECEIVED RECALL NOTICES ON MAY AND AUGUST 2016 FROM MERCEDES BENZ USA TO REPLACE THE DRIVER'S SIDE AND PASSENGER SIDE AIRBAGS WHICH STATES THAT THEY MAY RUPTURE DUE TO EXCESSIVE INTERNAL PRESSURE, LIKELY TO OCCUR IF VEHICLE IS EXPOSED TO HIGH LEVELS OF ABSOLUTE HUMIDITY FOR EXTENDED PERIODS OF TIME, POSSIBLY CAUSING SERIOUS INJURY OR DEATH. I LIVE IN SOUTH FLORIDA AND THE TEMPS HAVE BEEN IN THE 100S WITH OFF THE CHARTS HUMIDITY EVERY MONTH! I LIVE IN FEAR OF DRIVING MY CAR AND DYING IN AN AIRBAG EXPLOSION. WEEKLY CALLS TO THE MERCEDES DEALER SAID THEY DON'T HAVE THE PARTS YET! MY HUSBAND'S 2007 HONDA RIDGELINE WAS REPLACED IMMEDIATELY. COULD YOU PLEASE EXPLAIN WHY IT'S TAKING SO LONG TO FIX THIS DANGEROUS DEFECT FOR MY CAR? THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035903October 23, 2017
AIR BAGS
TAKATA RECALL; I RECEIVED NOTICE OF RECALL FOR DEFECTIVE AIRBAG INFLATORS ON JANUARY 10, 2017. CALLED TO SCHEDULE RECALL REPAIR WITH MERCEDES BENZ OF SUGARLAND IN SUGARLAND, TEXAS. INFORMED THAT PARTS WERE NOT AVAILABLE AT THAT TIME AND I WOULD RECEIVE NOTICE FROM THE MERCEDES BENZ COMPANY WHEN PARTS BECOME AVAILABLE AND REPAIR WOULD BE SCHEDULED. IT IS NOW OCTOBER 23, 2017 AND PARTS ARE STILL NOT AVAILABLE PER DEALERSHIP'S SERVICE DEPARTMENT. I'M CURRENTLY OPERATING A VEHICLE WITH POTENTIALLY DANGEROUS AIR BAGS AND CANNOT GET ANY REMEDY. HELP ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035915October 23, 2017
AIR BAGS
"TAKATA RECALL" HAS NOT BEEN CORRECTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035495October 22, 2017
AIR BAGS
"TAKATA RECALL," MY MERCEDES BENZ C250 HAS DEFECTIVE FRONT AIRBAG, THAT WAS RECALL SINCE JANUARY 2017, BUT THE MANUFACTURER HAVE YET TO CORRECT THE PROBLEM. THEY CONTINUE TO ALLOW THIS TO GO ON, PUTTING THE DRIVER AT RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035547October 22, 2017
AIR BAGS
TAKATA RECALL: THE FACT THAT THERE HASN'T BEEN A REMEDY TO THIS ISSUE IS TERRIBLE. I WATCHED THE VIDEO OF WHAT WILL HAPPEN IF THIS AIRBAG IS DEPLOYED. I'M SUPPOSED TO BE OK WITH THIS WHILE DRIVING MY VEHICLE EVERYDAY KNOWING THAT IF THERE IS ANY COLLISON OF ANY SORT MYSELF AND MY CHILDREN AND GRANDCHILDREN ARE AT RISK OF INJURY OR DEATH NOT FROM THE COLLISON BUT FROM THE SAFETY DEVICE THAT IS SUPPOSED TO PROTECT US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035361October 21, 2017
AIR BAGS
TAKATA RECALL. THE RECALL WAS ISSUED IN MARCH 2017 AND STILL NO FIX. I'M DRIVING MY WIFE AROUND SITTING IN THE PASSENGER SEAT KNOWING IT'S UNSAFE. MERCEDES SHOULD EITHER FIX THIS DANGER OR RECALL MY CAR. WHY IS NOT MORE BEING DONE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035412October 21, 2017
AIR BAGS
TAKATA RECALL. DEALERSHIP NOT ASSISTING WITH AIRBAG REPLACEMENT. I
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035472October 21, 2017
AIR BAGS
TAKATA RECALL - THE RECALL WAS SENT OUT LAST YEAR AND AVAILABLE PARTS STILL NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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