Mercedes-Benz C-Class Complaints

3,817 consumer complaints on file.

#11121771August 22, 2018
AIR BAGS
TAKATA RECALL. RECEIVED NOTICES BUT EVERY TIME I CALL THEY ARE NOT AVAILABLE TO BE REPLACED. CAR IN HIGH HEAT AND HUMIDITY AND 8 YRS OLD. FEEL LIKE I AM WAITING FOR A TIME BOMB TO EXPLODE. THEY DO NOT CARE ABOUT THE SAFETY OF THEIR CUSTOMERS. NEVER BUY A MERCEDES AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121038August 20, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 17V627000 (AIR BAGS). THE CONTACT CALLED THE MERCEDES BENZ SANTA BARBARA DEALER (805-563-4281, 402 S HOPE AVE STE D, SANTA BARBARA, CA 93105) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). FE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120678August 17, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ORLANDO (810 N ORLANDO AVE, MAITLAND, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS INFORMED BY THE MANUFACTURER'S REPRESENTATIVE THAT NHTSA DISTRIBUTES THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120246August 16, 2018
AIR BAGS
TAKATA INFLATORS NO ACCIDENT YET. THIS RECALL HAS BEEN GOING ON WITH OUT RESOLUTION FOR FAR TO LONG, AFRAID TO DRIVE VEHICLE. EIGHT YEARS IN MY VEHICLE'S CASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120465August 16, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. THE DEALER (FLAGSHIP MOTORS OF LYNNFIELD, 385 BROADWAY ROUTE 1-NORTH, LYNNFIELD, MA) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120498August 16, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF TUCSON (6350 E GRANT RD, TUCSON, AZ 85715, (520) 886-1311) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120170August 15, 2018
UNKNOWN OR OTHER
INTERIOR DOOR LATCH SPONTANEOUSLY BROKE. I HAD DRIVEN MY CAR TO WORK THAT MORNING AND GOTTEN OUT OF THE CAR TO GO INTO MY OFFICE BUILDING. THERE WAS NO SIGN OF ANY ISSUE WITH THE LATCH. LATER THAT AFTERNOON, I LEFT WORK AND MADE A STOP SOMEWHERE. WHEN I WENT TO GET OUT OF THE CARE THE LATCH JUST FLOPPED. THERE WAS NO SPRING ACTION AND I COULD NOT GET OUT OF THE CAR UNTIL I ROLLED DOWN THE WINDOW AND OPENED THE DOOR FROM THE OUTSIDE. ACCORDING TO FORUMS ON MBWORLD.COM DATING AS FAR BACK AS 2012, THIS IS A COMMON ISSUE FOR C-CLASS AND OTHER MB MODELS THIS COULD DEFINITELY BE A SAFETY ISSUE IN THE EVENT AN ACCIDENT OR IN ANOTHER LIFE THREATENING SITUATION. ACCORDING TO THE MERCEDES BENZ SERVICE ADVISOR IN MY AREA, THE COST TO REPAIR THIS ISSUE IS UPWARDS OF $1300 BECAUSE THEY HAVE TO REPLACE THE ENTIRE DOOR PANEL. IF THIS IS HAPPENING TO SO MANY OF THESE VEHICLES THROUGH NO FAULT OF THE OWNER, SHOULDN'T THERE BE A RECALL ISSUED FOR THIS? WHY ARE THEY ACCEPTING PARTS THAT THEY KNOW TO BE DEFECTIVE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119816August 14, 2018
ELECTRICAL SYSTEM
MY MERCEDES BENZ C-300 4MATIC GOT RAIN WATER ON THE INSIDE OF THE CAR AND DAMAGED THE ELECTRICAL. THE CAR WAS PARKED ON THE STREET AND ALL THE WINDOWS WAS UP. THE DRIVERS AND PASSENGER SIDE OF THE CAR IN THE FRONT UNDER THE DASHBOARD WAS SOAKING WET FROM RAIN WATER. I DO NOT KNOW HOW THE WATER GOT INSIDE OF THE CAR. I WAS DRIVING IT AFTER A RAIN STORM AND ALL THE DASH LIGHTS CAME ON ALL THE NEEDLE HANDS WENT DOWN TO ZERO, IT WAS LIKE THE CAR WAS TRYING TO RESTARTING ITSELF WHILE I WAS DRIVING. THE CAR IS NOW AT MERCEDES BENZ NOVI MICHIGAN NOW. I STILL OWE MONEY ON THIS CAR I AM SO DISAPPOINTED WITH MERCEDES BENZ. I READ SOMEWHERE ABOUT A CLASS ACTION LAWSUIT REGARDING WATER COMING INSIDE OF THE MERCEDES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119884August 14, 2018
ENGINE
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300. WHILE DRIVING 60 MPH, THE TURBO ENGINE SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO OPEN ROAD MERCEDES-BENZ (1250 US-22, BRIDGEWATER, NJ 08807, 908-685-0800) WHERE IT WAS DIAGNOSED THAT THE TURBO FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119979August 14, 2018
AIR BAGS
TAKATA RECALL-I AM DRIVING WITH 4 CHILDREN IN MY VEHICLE AND I HAVE AN AIRBAG MALFUNCTION AND THIS IS VERY CONCERNING. I WOULD LIKE FOR THIS MATTER TO BE RESOLVE ASAP. I'VE BEEN DRIVING MY VEHICLE UNDER THESE CIRCUMSTANCES FAR TOO LONG AND THIS IS CAUSING ME A LOT OF ANXIETY BECAUSE OF THE CONCERNS I HAVE REGARDING MY SAFETY INCLUDING MY FAMILY. I RECEIVED A NOTICE REGARDING A LEGAL ACTION BUT I HAVE NOT RECEIVED ANYTHING ELSE AND I HAVE CALLED THE MERCEDES DEALERSHIPS AND THEY CAN'T DO ANYTHING BECAUSE IT CONTINUES TO SHOW PENDING RECALL ON THEIR SYSTEM AND THEY PRETTY MUCH CAN'T DO ANYTHING ABOUT IT UNTIL THEY GET A NOTICE FROM WHOEVER THESE PEOPLE ARE SUPPOSE TO BE. I HAVE AN ALERT ON MY VEHICLE THAT STATES, MALFUNCTION AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119553August 13, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (MERCEDES-BENZ OF CORAL GABLES, 300 ALMERIA AVE, CORAL GABLES, FL 33134, (305) 445-8593) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119387August 11, 2018
AIR BAGS
THESE ARE KNOWN TO KILL PASSENGERS YET NO ONE IS DOING ANYTHING ABOUT THE CAR MANUFACTURERS TAKING THEIR GOOD OLD TIME REPLACING THEM. THEY SHOULD NOT BE ALLOWED TO CONTINUE SELLING CARS UNTIL THEY HAVE FIX THE ONES THEY SOLD THAT HAVE DEFECTS AND RECALLS. WHAT ARE THEY WAITING FOR A PAYOUT FROM THE TAKATA LAWSUIT? WHY IS NO ONE DOING ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119000August 10, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (CROWN EUROCARS, 8302 US HIGHWAY 19 N, PINELLAS PARK, FL 33781) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118887August 10, 2018
AIR BAGS, STEERING
I WENT TO AN AUTHORIZED MB DEALER AND THEY DID THE RECALL FOR THE STEERING COLUMN BUT NOT FOR THE AIR BAGS. I ALSO BELIEVE A RECALL SHOULD BE MADE DUE TO THE FACT THAT OIL HAS SIPHONED ITS WAY UP THE CAM MAGNETS AND SOLENOIDS THRU THE ENGINE WIRING HARNESS TO THE MAIN FUEL COMPUTER AND HAS CAUSED THE ENGINE TO BE OUT OF TIMING. ACCORDING TO YOUR AUTHORIZED DEALERSHIP'S TECH THIS COULD CAUSE THE ENGINE TO SEIZE. ACCORDING TO RESEARCH THIS IS A KNOWN DEFECT WITH RECALLS FOR OTHER ENGINES BUT IS STILL HAPPENING ON NUMEROUS MERCEDES BENZ VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118841August 9, 2018
POWER TRAIN, UNKNOWN OR OTHER
I WASN'T DRIVING DOWN THE HIGHWAY AT 60 MPH AND THE CAR WENT INTO NEUTRAL BY ITSELF AND STAYED THERE IN THE MIDDLE OF THE ROAD. THE CAR WOULDN'T MOVE AT ALL AND HAD TO PULL OVER TO THE HARD SHOULDER AND RESTART THE ENGINE. THIS HAPPENED TO ME 4 TIMES IN TOTAL. I SCANNED IT AND THEY SAID IT'S THE SPEED SENSOR INSIDE THE CONDUCTOR PLATE WHICH ENTIRELY NEEDS TO BE REPLACED AND REPROGRAMMED BY MERCEDES. THIS IS A SAFETY ISSUE BECAUSE A CAR GOING INTO NEUTRAL IN THE MIDDLE OF THE HIGHWAY IS DANGEROUS TO OTHER DRIVERS WHICH CAN CAUSE AN ACCIDENT THAT CAN TAKE YOUR LIFE. MANY OTHER CARS WITH THE 722.6G TRANSMISSION HAS IT AND MERCEDES KNOWS ABOUT IT. BY THE WAY, THE VEHICLE WASN'T IN MOTION WHILE ALL THESE INCIDENTS OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118852August 9, 2018
AIR BAGS
I AM AT MY WITS END AND I DON'T KNOW WHAT TO DO TO GET SOMEONE TO CARE. IT HAS BEEN 2 1/2 YEARS SINCE GETTING MY INITIAL RECALL LETTER AND THEY STILL DO NOT HAVE THE PARTS TO REMEDY THE SITUATION. ITS A HUGE DEAL TOO. THE SAFETY WARNING SAYS THST THE DRIVER SIDE AIR BAG CAN DEPLOY AND PROJECTILE METAL FRAGMENTS CAUSING SEVERE BODILY INJURY OR DEATH TO EVERYONE IN THE CAR. I ORIGINALLY THOUGHT IT WAS THE PASSENGER AIR BAG SO I HAVE NOT LET ANYONE SIT UP FRONT IN A LONG TIME THINKING THAT WOULD KEEP US SAFER BUT NOW THAT I KNOW IT'S THE DRIVER SIDE AIRBAG I CAN'T EVEN DO ANYTHING TO TRY TO HELP MYSELF UNTIL THE DEALERSHIPS DECIDES WE MATTER. FOR REAL. SOMEONE IS GOING TO DIE UNFORTUNATELY AND IT WILL BE THE FAULT OF THE MANUFACTURER. I AM APPALLED. I WAITED 20 YEARS TO BUY MY CAR. I SAVED A PERCENTAGE OF MY TIPS AND OTHER INCOME FROM COLLEGE AND WHEN I HAD ENOUGH, I BOUGHT MY CAR OUTRIGHT. I WANTED THIS CAR MORE THAN ANYTHING BEING I HAD VERY LITTLE GROWING UP SO THIS IS ESPECIALLY DISAPPOINTING. I NEED A REMEDY TO THIS. 2 1/2 YEARS IS UNACCEPTABLE. PERIOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118419August 7, 2018
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THERE HAS BEEN A RECALL ON MY AIRBAGS FOR 2 YEARS. THIS IS TOO LONG TO WAIT FOR A SOLUTION TO BE DONE WHEN I AM BEING TOLD THAT THESE AIRBAGS IF DEPLOYED CAN KILL ME OR MY PASSENGERS (WHICH ARE MY CHILDREN) I HAVE BEEN WAITING FOR A REMEDY BUT JUST KEEP GETTING TOLD THAT THERE IS ONE COMING. 2 YEARS IS LONG ENOUGH TO FIGURE IT OUT. THE SAFETY OF MY CHILDREN IS NOT SOMETHING TO MESS WITH! PLEASE MAKE THEM FIX THIS PROBLEM OR BUY THE DANG CAR BACK! THERE IS ALSO A PROBLEM WITH THE TAIL LIGHT SENSOR AND LIGHT ITSELF, IT KEEPS SAYING TO CHECK IT AND IT DIMS BUT IT'S NOT IN NEED OF REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118114August 6, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (MERCEDES-BENZ OF FAIRFIELD, 2950 AUTO MALL PKWY, FAIRFIELD, CA 94533, 707-430-0101) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED REPAIR NEW 2 FRONT RECALL DONE 8/8/2018 TIRES INSTALLED 9/14/18. UPDATED 10/22/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118111August 6, 2018
AIR BAGS
TAKATA RECALL, UNCORRECTED BY MERCEDES BENZ AS OF AUGUST 6, 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115841August 5, 2018
AIR BAGS
TAKATA RECALL MY CAR HAS BEEN UNDER RECALL FOR THE PASSENGER AND DRIVER SIDE AIRBAGS FOR OVER 2 YEARS NOW. I LIVE IN TEXAS WHICH IS IN ZONE A OF THE RECALL AND ACCORDING TO A DIAGRAM THAT MERCEDES SENT US WITH THE RECALL LETTER, THE TIME THE INFLATOR IS EXPECTED TO RUPTURE IS IN 6-9 YEARS. THIS CAR IS CURRENTLY 8 YEARS OLD WHICH WOULD PUT IT AT EXTREME RISK AND MERCEDES STILL DOES NOT HAVE A FIX FOR THIS. THEY ALSO REFUSE TO OFFER A LOANER CAR. THEY RECENTLY STATED THAT A REPLACEMENT WOULD BE AVAILABLE IN LAST JUNE OF 2018 HOWEVER THEY HAVE NOW DELAYED THAT AGAIN TO DECEMBER 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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