Mercedes-Benz C-Class Complaints (2015)

452 consumer complaints on file.

#11499064December 27, 2022
ENGINE
The dealership is staying I have an issue with the crankcase valve vent and this seems to be a known issue effecting years 2015-2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498620December 23, 2022
FUEL/PROPULSION SYSTEM, ENGINE
2015 Mercedes C300 crankcase ventilation regularly valve is garbage, have to spend around $2K to get it replaced. Very common issue for this model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498558December 22, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2015 Mercedes-Benz C300. The contact stated while driving 35 MPH, the panoramic sunroof detached from the vehicle without warning. The vehicle was driven to the dealer, and she was informed that the vehicle was not under warranty or recall. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and was provided the same information as the dealer. The vehicle was repaired. The failure mileage was 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496386December 7, 2022
ENGINE
Car is at 60,000 Miles and code for Positive crankcase ventilation appeared. Why does this happen to a trouble free car after warranty runs out?????????? Seems like hundreds of complaints all over the internet and Dealer charging big money to fix their design Flaws.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496038December 5, 2022
STRUCTURE
The contact owns a 2015 Mercedes-Benz C300. The contact received notification of NHTSA Campaign Number: 21V197000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494920November 25, 2022
ENGINE
Crankcase (pcv) problem of the 2015 Mercedes Benz C300 Diagnosis code p052e pcv regulator valve replacement/crankcase replacement. The code keeps coming back with check engine light on dashboard. To replace part, the engine has to be taken down since the crankcase is inside the engine. This is a malfunction during assembly/manufacturing, it is impossible to damage part while under usage. Mercedes benz should be held responsible for part replacement and labor. This is a common defect and should be recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494713November 23, 2022
ENGINE
Crankcase Ventilation Regulator Valve
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494011November 17, 2022
ENGINE, POWER TRAIN
This occurred after an oil change. it is the P052E code crankcase ventilation code.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492980November 9, 2022
ENGINE
CEL light- with code P052e positive crankcase ventilation regularly valve.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492676November 7, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Code P052E
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492516November 6, 2022
UNKNOWN OR OTHER
Hit brakes and lost control of car, but no collision or injuries. Took it directly to Mechanic, who showed me rear subframe on driver's side rusted, corroded, broken (other side was clean). I was told this is a manufacturing defect, and was very expensive to repair, he did not want give estimate, said take it to Mercedes. Called dealer, left message, but have not been contacted yet by dealer or by MBUSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489900October 19, 2022
ENGINE
Crankcase ventilation valve malfunctioning Second time with car. Creating trapped exhaust in crankcase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489991October 19, 2022
FUEL/PROPULSION SYSTEM
Positive crankcase ventilation valve. Known issue with manufacturer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488418October 7, 2022
ENGINE
Mercedes crankcase ventilation valve has failed, error P052E71. Found that this is happening to thousands of other Mercedes c300, and even after it is fixed it happens again. Reporting this so hopefully it can be resolved with a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487599October 3, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2015 Mercedes-Benz C300. The contact stated while driving 55 MPH, an abnormal wind sound was coming from the sunroof. The contact then heard a loud banging sound and saw the dethatched sunroof panel in the rear-view mirror. The contact pulled over to assess the damage and then drove the vehicle home. The contact initially called the dealer where he purchased the vehicle and was referred to the local dealer authorized dealer for assistance. The contact was initially given an appointment that exceeded a reasonable amount of time for the repair. Upon investigation, the contact discovered NHTSA Campaign Number: 21V197000 (Structure) which he linked to the failure. The manufacturer was notified about recall and stated that they were unaware of that recall. The vehicle was not repaired. The failure mileage was approximately 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487460October 1, 2022
ENGINE
Vehicle throwing P052E error (crankcase ventilation valve - PCV) - Has occurred multiple times and has effected numerous C300 models of the years 2015-18. - The car has lower acceleration performance and can be potentially dangerous when merging on highways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486499September 26, 2022
VISIBILITY:FIXED PANARAMIC ROOF/SKY LIGHT ASSEMBLY
The contact owns a 2015 Mercedes-Benz C300. The contact stated that when she opened the panoramic roof, she heard a grinding noise and sunroof failed to close as designed. The contact then stated that the panoramic roof failed to open and close as needed. The vehicle was taken to the dealer where it was diagnosed that the panoramic roof guide rail had fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 48,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484758September 16, 2022
STEERING
Failed component: power steering. Mercedes Benz of Princeton did the replacement, but we're not sure if they kept the part. Safety issue: On June 14, 2022, the vehicle’s power steering failed in the middle of a drive (see attachment for the error message). This was a major risk since the car was stuck in the middle of the road, with the steering wheel requiring tremendous force to turn. Luckily, we were a few 100 feet away from home, so we just left it. Next morning the car turns on fine and there are no issues with the steering. One week later, on June 19, 2022, the issue resurfaced. This time we were driving 35mph in a public street with traffic behind us. We were barely able to pull the car over to the side of the road. We took the car to Mercedes Benz of Princeton where they diagnosed the issue and quoted $4551 to replace the entire steering rack. We also contacted MB USA to understand why our vehicle wasn't recalled as part of NHTSA Recall ID #15V-845. After dragging their feet for a full month (where no updates were provided), they denied the claim. On July 22, 2022, we ended up paying the full cost of repair and lost the use of the vehicle for a full month.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482118August 30, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
While driving on the highway, I heard a noise. While still driving , I quickly looked around which included looking in my rear view mirror. I saw something in the air and saw it hit the road. It didn't occur to me that what I saw flying was from my car. I thought the noise was from some part of the object (maybe a screw) hitting my car.// When I got to where I was going, I walked from my driver's side around the back of the car looking to see if there were any noticeable issues. When I didn't see any issues, I decided to walk to the front of the car where I noticed the panel missing between the top of the front windshield and the sunroof. // I found the following article: https://www.carcomplaints.com/news/2021/mercedes-benz-sunroof-problems-cause-recall.shtml The scenario described in the article happened to me on Saturday 27Aug2022: "And a 2015 Mercedes C300 driver heard loud wind noise coming from the top of the vehicle near the windshield while driving above 40 mph. ... while driving on the freeway the driver heard a loud ripping noise and realized the panel was missing. The sunroof panel that flew away wasn't found."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481157August 25, 2022
STRUCTURE
The contact owns a 2015 Mercedes-Benz C300. The contact stated that there was a crack on the front panel of the panoramic roof. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The contact researched online and found that the roof panel was included in NHTSA Campaign Number: 21V197000 (Structure). The manufacturer had been informed of the failure and the contact was informed that the VIN was not included. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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