Mazda Mazda3 Service Bulletins
719 manufacturer communications on file.
- February 22, 2021•Document ID: 10188029Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES; EQUIPMENT ADAPTIVE/MOBILITY; EXTERIOR LIGHTING
- Mfr Comm. #:
- SA-013-21a
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummaryIMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App, Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
Associated Products (4)Associated Documents - February 10, 2021•Document ID: 10188032Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-005-21a
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may have a "Low Battery Risk. Start Vehicle to Charge 12V Battery" warning message in the instrument cluster and a 30 second alarm sound. This is caused by the vehicle's electrical control area network (CAN) entering "Sleep Mode" when the network awake time reaches 30 cumulative minutes without the engine running.
Associated Products (2)Associated Documents - February 8, 2021•Document ID: 10188016Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 01-006-21-3779
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummaryThis service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
Associated Products (8)Associated Documents - February 8, 2021•Document ID: 10188015Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 01-005-21-3778
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummaryThe Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
Associated Products (8)Associated Documents - February 2, 2021•Document ID: 10188030Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-012-21
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummaryMAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Troubleshooting, Reception Level Inspection, Dealer Processes, Conditions for Remote Engine Start Will Not Function, Conditions for Remote Engine Start Function Will turn engine OFF, Educational Videos, Resources
Associated Products (4)Associated Documents - February 2, 2021•Document ID: 10188028Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES; EXTERIOR LIGHTING; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-013-21
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummaryIMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App, Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
Associated Products (4)Associated Documents - February 2, 2021•Document ID: 10188027Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SA-014-21
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummarySome customers may complaint about an infotainment reboot. The infotainment system recovers if the Navigation SD card is removed (see attached video). Mazda is currently investigating this concern. Contact Hotine for the latest information.
Associated Products (4)Associated Documents - January 29, 2021•Document ID: 10186813Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SA-011-21
- Date Added:
- February 6, 2021
- Manufacturer:
- MAZDA
SummarySection 6 of the Wireless Charging Pad instructions call for the use of an "ultrasonic cutter" to cut a rectangular hole for the harness to pass through and to serve as an access point to pop the wireless charger base out should service be required. Since an "ultrasonic cutter" is not readily available, follow the Repair Procedure to cut the rectangular hole.
Associated Products (2)Associated Documents - January 29, 2021•Document ID: 10186812Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; LANE DEPARTURE
- Mfr Comm. #:
- SA-010-21
- Date Added:
- February 6, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may experience M-MDS (MDARS) showing the front radar dynamic aiming is incomplete. This may be caused by: Faulty front radar sensor software logic (MDARS showing the front radar dynamic aiming is incomplete although the procedure is completed). Front radar sensor out of alignment due to vehicle accident.
Associated Products (2)Associated Documents - January 26, 2021•Document ID: 10186701Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 07-001-21-3775
- Date Added:
- February 5, 2021
- Manufacturer:
- MAZDA
SummaryA musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. âÂÂMazda Air Cooling Coil Coatingâ is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.
Associated Products (7)Associated Documents - January 26, 2021•Document ID: 10186699Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- 02-003-21-3777
- Date Added:
- February 5, 2021
- Manufacturer:
- MAZDA
SummarySome customers may complain that the steering wheel is off center more than 3ð even when driving straight on a flat road.
Associated Products (7)Associated Documents - January 25, 2021•Document ID: 10186706Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 09-005-21-3762
- Date Added:
- February 5, 2021
- Manufacturer:
- MAZDA
SummarySome customers may complain about water in the trunk compartment after a car wash or heavy rain. This may be caused by insufficient sealing performance of the trunk lid weatherstrip because the lip of the weatherstrip leans towards the inside of the trunk compartment (improper design). To correct this concern, the shape of the trunk lid weatherstrip has been modified.
Associated Products (1)Associated Documents - January 21, 2021•Document ID: 10186705Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 09-004-21-3772
- Date Added:
- February 5, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has been trapped and condensed between the paint and the RAPGARD. These types of stains can be removed with a heat gun or an infrared drier.
Associated Products (7)Associated Documents - January 21, 2021•Document ID: 10186704Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- 09-003-21-3771
- Date Added:
- February 5, 2021
- Manufacturer:
- MAZDA
SummaryWhen encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
Associated Products (7)Associated Documents - January 21, 2021•Document ID: 10186698Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- 02-002-21-3769
- Date Added:
- February 5, 2021
- Manufacturer:
- MAZDA
SummarySome automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains.
Associated Products (7)Associated Documents - January 21, 2021•Document ID: 10186693Service Bulletin/Repair InstructionsWHEELS; STEERING; POWER TRAIN; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 00-001-21-3768
- Date Added:
- February 5, 2021
- Manufacturer:
- MAZDA
SummaryMazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Associated Products (7)Associated Documents - January 20, 2021•Document ID: 10186808Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- SA-006-21
- Date Added:
- February 6, 2021
- Manufacturer:
- MAZDA
SummaryThe purpose of this Service Alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the customer. The protective films are attached on new vehicles when shipped from the factory in order to avoid being scratched during transportation and while in dealer stock.
Associated Products (5)Associated Documents - January 19, 2021•Document ID: 10186807Service Bulletin/Repair InstructionsEQUIPMENT; SERVICE BRAKES, HYDRAULIC; UNKNOWN OR OTHER; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SA-005-21
- Date Added:
- February 6, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may have a "Low Battery Risk. Start Vehicle to Charge 12V Battery" warning message in the instrument cluster and a 30 second alarm sound. This may be caused by the customer doing any one of the following several times without starting the engine for an extended period of time: Open any door(s), Unlock doors, Open liftgate, Depress brake pedal, Push start/stop button. No dealer visit is required. The warning message can be cleared by starting the engine and idling or driving for 5 minutes or longer.
Associated Products (2)Associated Documents - January 19, 2021•Document ID: 10186806Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SA-004-21
- Date Added:
- February 6, 2021
- Manufacturer:
- MAZDA
SummaryWhen the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated. CAUTION: If TCU activation is not performed, connected vehicle functions will not operate. This will have a negative impact on the customer because they will need to return to the dealer for repairs. TCU Activation
Associated Products (2)Associated Documents - January 15, 2021•Document ID: 10186805Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; VEHICLE SPEED CONTROL
- Mfr Comm. #:
- SA-003-21
- Date Added:
- February 6, 2021
- Manufacturer:
- MAZDA
SummarySome customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). While using Mazda Radar Cruise Control (MRCC), the MRCC cancels by itself. When MRCC is not in use, âÂÂSafety and Driver Support Systems Temporarily Disabled. Front Radar Obscured.â message appears in the instrument cluster / âÂÂRemove dirt on the front radar sensorâ message appears in the center display and related i-ACTIVSENSE functions stop working.
Associated Products (2)Associated Documents