Mazda CX-90 Complaints (2024)

331 consumer complaints on file.

#11729388April 6, 2026
SUSPENSION, SUSPENSION:FRONT:CONTROL ARM
The contact owns a 2024 Mazda CX-90. The contact stated that the lower control arm of the front suspension was making a clunking sound. No warning lights were illuminated. The contact stated that the failure was related to Technical Service Bulletins: 01-007-25 and 02-002-24. The vehicle was taken to the local dealer, where it was diagnosed that grease needed to be added to the ball joint. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729248April 5, 2026
STEERING
Steering feels stucked and when navigating in a curve. You have to put an effort to get the steering wheel unstuck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729207April 4, 2026
STEERING
The steering wheel becomes sticky when turning at highway speeds and around 30 MPH. This problem happens consistently when turning at certain speed. Lot of extra effort needs to be applied to bring the sticky steering wheel back to the original position. This extra effort makes the turning very dangerous as the sticky steering wheel doesn't smoothly reverts back to normal position. Any extra effort applied to bring the steering back to the normal position results in a jerky, sudden, and rash movement of the vehicle. Without the conscious application of this unnatural and abnormal extra effort, the vehicle is more prone to accidents during turning particularly at highway speed. Contacted the nearest local dealer. Local dealer outright refuses to diagnose the problem without charging the fee even though car is well under warranty. Please take action so that this safety issue can be corrected. Also, Mazda needs to improve customer service by informing the dealer(s) not to refuse a basic safety related diagnostic unless a hefty diagnostic fee is paid by the the owner of the new vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729191April 4, 2026
STEERING
Steering locks when turning/ in a curve trajectory. Must manually overpower wheel to break locked position when coming out of the turn. No warning lights or sensors alerted. Vehicle will be brought to dealer for service for determined solution. Available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728821April 2, 2026
STEERING
My vehicle has already had recall remedy for 24V-022, still experiencing "notchy" steering (momentary increase in steering effort). Mid corner the steering wheel locks into place, I can let my hands off the wheel and the steering wheel maintains the steering angle, I have to forcibly move it out of the lock to either increase or decrease turning radius. This is a recurring issue every time I drive the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728670April 1, 2026
STEERING, LANE DEPARTURE: ASSIST
Sticky steering overactive lane assist
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728149March 30, 2026
POWER TRAIN, SERVICE BRAKES, ELECTRICAL SYSTEM
Incident 1: While driving my 2024 Mazda CX-90 PHEV at low-to-moderate speed, the vehicle suddenly and completely locked up without any driver input. There was no gradual slowing or normal braking behavior. Instead, the vehicle went immediately from moving to an abrupt, forceful stop, as if maximum braking was applied instantly. There were no warning lights, alerts, or audible signals before or during the event, and there were no obstacles or vehicles in front of me. Incident 2 (approximately 6 months later): A second, nearly identical event occurred while I was accelerating or cruising. The vehicle again immediately locked up and came to a sudden stop with no warning and no driver input. There was no progressive braking or deceleration. The stop was instantaneous and extremely forceful, causing me to lurch forward into the steering wheel. There were no hazards or objects present that would justify emergency braking. Additional Details: Both events involved an immediate, full-force stop with no transition or gradual braking. There were no dashboard alerts, warning sounds, or messages during either incident. The behavior did not match any known system alerts (such as door open or limp mode). The dealership was unable to reproduce the issue and found no diagnostic trouble codes. This creates a serious safety risk, especially the risk of being rear-ended during normal driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728032March 30, 2026
STEERING
Continuously experiencing sticky steering when making turns and curves/bends on the road. Have to use a lot more force to get the steering wheel back to the initial position or a safe position.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727963March 30, 2026
STEERING
While driving the 2024 Mazda CX-90 and making turns the steering wheel become difficult to straighten/reduce deflection from the turned position. This has caused the vehicle to depart from our lane in traffic on the freeway multiple times. This has caused safety risk for ourselves with traffic barriers as well as with vehicles in other lanes. It is possible to over power the “sticking point” however it seems to be getting worse. A mazda service center has been contacted and they denied that they are required to remedy this because they already completed the recall for this issue in the past. The vehicle is available for inspection. The issues seems to be somewhere in the steering linkage or steering wheel mechanism based on the feel of the issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727633March 28, 2026
STEERING
My 2024 Mazda CX-90 has the STICKY WHEEL condition however it does not show-up as REcall for my VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727463March 27, 2026
STEERING
Experiencing sticky steering and sudden increased steering effort. Previously addressed by recall 6524A.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727397March 27, 2026
UNKNOWN OR OTHER
The vehicle caught fire while in operation/driving and later engulfed entie cabin. No warning lamps, in-vehicle alerts, or other warning signs were activated or displayed. Car has not yet been inspected.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11727341March 26, 2026
STEERING
steering gets stuck or requires intense effort to move from center, specially on freeway or slight turns. feels dangerous specially when being on the freeway. took it to get looked at & they want me to pay for a repair that is listed on other cars that were recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727216March 26, 2026
VEHICLE SPEED CONTROL
I have taken my car to service in January, and it has had all the recalls fixes done, supposedly. Just the last two weeks I have been feeling a notchy sensation when steering, it resists and then jumps to the next notch when turning. Not a smooth feeling as it did during the first year of usage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727151March 26, 2026
POWER TRAIN, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Started the car to go to work and the check engine light came on, I stop started flashing and wouldn’t turn off. Message says there is a malfunction with the hybrid system and to visit Mazda dealer. I had to drive it to work, so it drove fine. But the lights never went off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726952March 25, 2026
STEERING
Description of the issue: While driving, the steering wheel suddenly develops a significantly increased resistance. This resistance can only be overcome by applying noticeably higher force. The steering feels as if it is “sticking” or momentarily binding. Driving conditions where the issue occurs: - Frequently on highways - Also on rural roads - Occurs both while cornering and while driving straight ahead
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726918March 25, 2026
STEERING
According to your recall that states: Recall date 2024-01-17 Recall no. 24V022000 Mazda North America Operations (Mazda) is recalling certain 2024 CX-90 vehicles. An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist. Recall consequence Loss of power steering assist while driving increases the risk of a crash. My car is not included in this recall according to my VIN number, however my car is doing the same thing described above in the recall. I am requesting that ALL Mazda CX 90 vehicles be in this recall. I took it to the dealership and although there hasn’t been a serious injury yet, there absolutely could be if it is not fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726858March 24, 2026
WHEELS, EXTERIOR LIGHTING, ENGINE
I am reporting multiple ongoing safety and reliability issues with my 2024 Mazda CX-90, which have persisted despite multiple service visits and the vehicle being under warranty. Issues include: •Premature tire wear: OEM Falken tires worn to unsafe levels (approximately 3/32”) before 15,000–20,000 miles •Faulty fuel gauge providing inaccurate readings •Intermittent headlight malfunction, creating visibility and safety concerns •Battery failure requiring replacement at approximately 24,000 miles •Engine malfunction warnings advising the vehicle should not be driven •Loud and abnormal brake noise •Remote start system failure The vehicle has been out of service for an extended period (10+ days), and I no longer feel it is safe or reliable to operate. I am particularly concerned about the overall safety of this vehicle given the pattern of system failures and reports of similar issues. Mazda has not provided a resolution beyond continued repairs, and I have lost confidence in the vehicle’s safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726775March 24, 2026
STEERING
Purchased the Mazda Cx-90 2024 and was told that all recalls had been cleared and completed. Steering recall for worm gear and grease had been cleared. Not consistent but when taking turns will have a sudden jerk and increase in steering, especially with left turns. called and reported to Mazda dealership and told by mechanic that this needed to be reported due to an undergoing investigation on recalls that were not truly resolved by Mazda. The vehicle was cleared of inspection in 2024 prior to our purchase. No wrecks but concerned this could lead to one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726771March 24, 2026
STEERING, LANE DEPARTURE: ASSIST
Stick steering wheel. Excessive force need to steer while making a turn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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