Mazda CX-7 Complaints (2011)

154 consumer complaints on file.

#10909409September 23, 2016
AIR BAGS
WE RECEIVED THE JULY 2016 RECALL NOTICE FROM MAZDA FOR OUR VEHICLE. IT STATES: "UNTIL THIS REPAIR IS PERFORMED, DO NOT ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER SEAT." IN REVIEWING THE RECALL INFORMATION ON YOUR WEBSITE, IT SAYS THAT THE PROPELLANT (AMMONIUM NITRATE) CAN BECOME UNSTABLE AND CAUSE A POSSIBLE RUPTURE. HOW CAN THIS OCCUR ONLY ON THE PASSENGER SIDE AND NOT ALSO THE DRIVER SIDE OF THE SAME VEHICLE? SHOULDN'T THE CAR BE PARKED AND NOT DRIVEN UNTIL THE REPAIR IS COMPLETE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906927September 15, 2016
AIR BAGS, SUSPENSION
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE REMEDIES FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904892September 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) WAS RECEIVED IN MAY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898707August 26, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898757August 26, 2016
SUSPENSION
THERE IS A RECALL NHTSA 16V593 REGARDING THE SUSPENSION ON THIS VEHICLE. I OWN A MAZDA CX7 SGT XA WITH 24,000 MILES. WANTED TO TRADE THIS VEHICLE IN AND ACURA DEALER ADVISED ABOUT RECALL AND STATED THEY COULD NOT ACCEPT AS TRADE UNTIL RECALL IS FIXED. CONTACTED MAZDA AND WAS ADVISED THAT THE PARTS ARE NOT AVAILABLE TO REPLACE THE LOWER CONTROL ARMS. MAZDA ADVISED THAT THEY WILL NOTIFY ME IN MID SEPTEMBER ABOUT IMPLEMENTING A REMEDY. I AM LEFT IN THE SITUATION THAT I CAN NOT TRADE IN THIS VEHICLE SHOULD I WANT TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895309August 12, 2016
AIR BAGS, STEERING
"TAKATA RECALL" ISSUED MAY 25, 2016 AND WE WERE JUST NOTIFIED AUGUST 12, 2016. REMEDY NOT YET AVAILABLE AND MAZDA SUGGEST THE VEHICLE SHOULD NOT BE DRIVEN. WE HAVE NOT HAD AN ACCIDENT YET, BUT IF WE DO, HOW CAN WE NOT DRIVE A CAR THAT WE OWN?WE HAVE TO WORK TO PAY BILLS. HOW MANY MONTHS, AND/OR DEATHS, UNTIL A REMEDY IS AVAILABLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892111August 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875892June 22, 2016
EXTERIOR LIGHTING
HEADLIGHTS ON THE CAR GO OUT FREQUENTLY WHILE DRIVING AT NIGHT. I HAVE TO CHANGE THEM 3-4 TIMES A YEAR ON BOTH SIDES. THIS IS BECOMING A SERIOUS PROBLEM AND A HUGE EXPENSE AS THE HEADLIGHTS COST $30 A PIECE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863193May 4, 2016
EXTERIOR LIGHTING
I HAD TO REPLACE THE LOWER HEADLIGHT SEVERAL TIME ON THE PASSENGER SIDE SINCE PURCHASE IN 2013. TWO TIME AFTER THE BULB WAS REPLACE THE LIGHT WENT OUT WHILE I WAS DRIVING HOME AT NIGHT. AGAIN AS OF MAY 4, 2016 THE HEADLIGHT US NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837844February 23, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE HEAD LIGHTS AND TAIL LIGHTS HAVE BEEN REPLACED OVER THREE TIMES IN LEAST THAN TWO YEARS. THE CONDENSATION ON THE COVERS MAKES IT DIFFICULT SEEING WHERE ONE IS DRIVING. THIS I BELIEVE IS A SAFETY ISSUE. THIS CONDENSATION HAS ALSO CAUSED MY RADIO TO LOSE ITS SOUND. THE BATTERY WILL NOT START IF IT RAINS OR ITS COLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836731February 17, 2016
SEATS
LEFT/DRIVER SIDE FRONT SEAT (MANUAL) HEIGHT ADJUSTMENT IS INOPERABLE. THE SEAT IS STUCK IN HIGHEST POSITION. A DRIVER CAN NO LONGER ADJUST SEAT TO A PROPER DRIVING HEIGHT. THIS OCCURRED IN DECEMBER 2015 VEHICLE WILL BE SERVICED BY A MAZDA DEALERSHIP IN NEXT FEW DAY'S- DEALERSHIP SERVICE ADVISER STATES THEY NEED TO EXAMINE SEAT TO ORDER THE PART'S. I HAD INQUIRED ABOUT PURCHASING A NEW FRONT SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810217December 15, 2015
POWER TRAIN
ON 12/14/2015, I WAS DRIVING ABOUT 60-65 MPH ON A MARYLAND HIGHWAY AT AROUND 10AM. I WAS IN THE NEXT LANE BESIDE THE FAST LANE. THE 2011 MAZDA CX7 STARTED TO DECELERATE. I LOOKED DOWN AT THE GAGES TO MAKE SURE I DIDN'T INADVERTENTLY GO INTO NEUTRAL. I WAS STILL IN DRIVE. I HIT THE BRAKE, NOT COMING TO A COMPLETE STOP, AND THEN STEPPED BACK ON THE GAS, PUSHING THE GAS PEDAL TO THE FLOOR AND THE CAR WOULD NOT ACCELERATE. IT WENT DOWN TO ABOUT 20 MPH. IN MY REARVIEW MIRROR I SAW A TRACTOR TRAILER COMING TOWARD ME AND THERE WAS NO WHERE I COULD MOVE, AND I COULD NOT SEE ON THE OTHER SIDE OF THE TRAILER TO GO INTO THE NEXT LANE WITHOUT HITTING ANOTHER VEHICLE. I WAS HIT IN THE REAR BY THE TRAILER. I HAD ON MY SEATBELT AND THE AIRBAG DID NOT DEPLOY. I CHECKED FOR CARS IN THE FAST LANE AND SLOWLY MOVED ONTO THE SHOULDER. THE DRIVER OF THE TRUCK FOLLOWED ME. I PURCHASED THE CAR USED LAST YEAR FROM MILE ONE IN BALTIMORE, MD. THE CAR FAX FOR THE VEHICLE WAS GREAT, WITH NO ISSUES. I GOT OIL CHANGES EVERY 6K MILES, MY LAST ONE BEING IN SEPTEMBER 2015, AT JIFFY LUBE. THIS WAS MY FIRST INSTANCE WITH ANY ACCELERATION AND DECELERATION ISSUES. IF THERE WAS AN ISSUE, I DID NOT GET ANY INDICATION LIGHT ON MY DASH BOARD THAT THERE WAS AN ISSUE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10788487November 5, 2015
EXTERIOR LIGHTING
MY FRONT HEADLIGHTS ARE SO DIM I CAN HARDLY SEE WHEN DRIVING AFTER DUSK. EVEN WITH THE HIGH BEAMS ON I CAN ONLY SEE ABOUT TWO CAR LENGTHS IN FRONT OF ME. THEY LOOK FOGGED UP. I WAS GETTING GAS LAST WEEK AND A GENTLEMAN CAME OVER AND ASKED IF HE COULD CLEAN MY HEADLIGHTS...FREE OF CHARGE BUT HE FELT IT WAS TOO DANGEROUS FOR ME TO DRIVE. I TOLD HIM I AGREED BUT THAT THEY COULDN'T BE CLEANED. HE DID GIVE IT A TRY BUT IT WAS FUTILE. THE FILM THAT SEEMS TO BE COVERING THE LENS IS ON THE INSIDE...OR I THINK IT IS BECAUSE IT CANNOT BE SCRUBBED OFF. IT IS REALLY SCARY DRIVING HOME FROM WORK AND NEW LIGHT BULBS DID NOT MAKE ANY DIFFERENCE. I BELIEVE IT IS A MANUFACTURER'S DEFECT THAT IF JUST BEING IGNORED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778810September 30, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT STATED THAT THE FRONT HEAD LAMPS WOULD NOT PROJECT MORE THAN 10 FEET IN FRONT OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER AND NEW BULBS WERE INSTALLED, HOWEVER, THE FAILURE PERSISTED. THE CONTACT STATED THAT THE LENS COVER WAS FOGGY AND STATED THAT THE HIGH BEAMS HAD TO BE ENGAGED WHILE DRIVING AT NIGHT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. UPDATED 11/18/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749260August 17, 2015
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
I WAS DRIVING AT A NORMAL RATE OF SPEED ON A FAIRLY BUSY STREET WHEN THE CAR JUST SUDDENLY DECELERATED, CAUSING THE CAR BEHIND ME TO SWERVE TO NARROWLY AVOID ME. THANKFULLY HE ALSO AVOIDED HITTING ANYONE ELSE. MY CAR CONTINUED TO MOVE FORWARD, BUT WITH NO ABILITY TO ACCELERATE. I MANAGED TO GET CLEAR OF TRAFFIC AND WAS ABLE TO GET THE CAR TO A REPAIR PLACE NEARBY. I WAS TOLD THAT THE ENTIRE THROTTLE BODY WAS BAD, AND THAT IT WOULD HAVE TO BE REPLACED. THE CAR IS A 2011, LESS THAN 60K MILES ON IT WITH REGULAR OIL CHANGES AND HAS NEVER HAD ANY ISSUES UNTIL THIS. THE COMPLETE AND IMMEDIATE DECELERATION SEEMS QUITE DANGEROUS IN MY OPINION. AND HAVING DONE SOME READING ONLINE, THIS SEEMS TO BE A FAIRLY COMMON PROBLEM THAT MAZDA IS AWARE OF YET HAS DONE NOTHING TO RECTIFY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748611August 13, 2015
EXTERIOR LIGHTING
I BOUGHT THIS CAR NOVEMBER OF 2013 I HAVE HAD TO REPLACE BOTH HEADLIGHTS ONCE AND THE RIGHT HEADLIGHT TWICE. THE HEADLIGHT COVERS EITHER RETAIN MOISTURE OR HEAT UP TO THE POINT THAT IT IS BURNING THE LIGHTS OUT OR MELTING THE COVER. THE COVERS ARE SO FOGGED UP THAT I HAVE TO HAVE THE LIGHTS ON BRIGHT ALL THE TIME TO HAVE ENOUGH LIGHT TO SEE. THERE IS AN OBVIOUS DEFECT MOST PEOPLE DON'T HAVE TO REPLACE HEADLIGHT EVERY 4 TO 6 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736110July 23, 2015
SERVICE BRAKES
ABS MALFUNCTION INDICATOR LIGHTS ARE CONSTANTLY ON. INSPECTION REVEALED THAT THE ELECTRICAL CABLE FOR THE FRONT PASSENGER SIDE ABS SENSOR WAS BROKEN. I AM CONCERNED ABOUT WHY AND HOW THIS COULD HAPPEN TO A SYSTEM DESIGNED FOR PERSONAL SAFETY AND HOPE FOR IMPROVEMENT OF DESIGN TO PREVENT DAMAGE OR BREAKAGE TO THIS CABLE. I AM ALSO CONCERNED THAT THIS ISSUE WAS NOT TREATED WITH THE ATTENTION IT SHOULD HAVE AS IT IS A SAFETY ISSUE. I WAS TOLD THAT IT COULD BE SPLICED TOGETHER AT A COST OF $60.00. REALLY? IS THIS SAFE TO DO? THIS SEEMS TO BE A DESIGN FLAW AND BELIEVE IT SHOULD BE COVERED BY THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733816July 14, 2015
AIR BAGS, EXTERIOR LIGHTING
1. WARNING ILLUMINATOR LIGHT ON INDICATING DRIVER/PASSENGER AIRBAGS MAY REQUIRE REPAIR AND/OR IMMEDIATE ATTENTION. 2. REAR TAIL LIGHT: BULB HAS BECOME SO HOT THE BULB IS LITERALLY BURNING THROUGH THE RED CASING OF THE BREAK LIGHT - CONDENSATION OR WIRING IS CAUSING THE BULB TO OVERHEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712574April 24, 2015
EXTERIOR LIGHTING
FROM THE TIME I PURCHASED THIS VEHICLE THE HEADLIGHTS WOULD RETAIN MOISTURE AND FOG UP. THIS HAS SUPPOSEDLY BEEN REPAIRED BY MAZDA, BUT RECURS AND RESULTS WITH POOR HEADLIGHT ILLUMINATION. THE ILLUMINATION PROVIDED BY MY HEADLIGHTS IS REDUCED CONSIDERABLY DUE TO THIS DEFECT. I HAVE 17,000 MILES ON THIS VEHICLE NOW AND HAVE REPEATEDLY TRIED TO HAVE THIS PROBLEM CORRECTED. I BELIEVE THIS DEFECT TO IMPOSE A DANGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683090February 12, 2015
TIRES, POWER TRAIN, ENGINE
PURCHASED (NEW) - JULY 4TH, 2011. ONE MONTH IN, THE FRONT DRIVER TIRE BLOWS OUT ON THE 55 FREEWAY IN COSTA MESA. THE CAR IS DRIVEN TO THE DEALER THE NEXT DAY - TO HAVE A TIRE PLACED ON. THE PRICE WAS SURELY "SURPRISE SURPRISE" - $250.00. WE PUSH TO KNOW WHY THE TIRE WAS SO EXPENSIVE, IT'S BECAUSE THE SIZE IS NEW FOR THIS SIZE VEHICLE AND THERE'S ONE MAKER OF THE TIRE. BRIDGESTONE. WE PAY FOR IT BEGRUDGINGLY, AND GO ABOUT OUR WAY. FEBRUARY 6TH, 2015, 3 YEARS, 6 MONTHS OF OWNING THE VEHICLE. THE VEHICLE HISTORY IS GOOD, MAINTENANCE IS EXCELLENT (MY WIFE IS A THERAPIST FOR CHILDREN WITH AUTISM SO THAT'S WHY VEHICLE CHOICE WAS EXTREMELY IMPORTANT - TRAVELING CLIENT TO CLIENT IN ADMINISTERING THERAPY SESSIONS) AND WITHOUT WARNING, SHE CANNOT REVERSE. CAR CAN DRIVE FORWARD, YET IS LOSING POWER WHEN THE AUTOMATIC ATTEMPTS TO SHIFT FROM 1ST TO 2ND GEAR, SO IT JUMPS FROM FIRST TO 3RD. WE TAKE THE VEHICLE TO BROWNING MAZDA IN CERRITOS AND WE ARE ADVISED THAT THE TRANSMISSION NEEDS TO BE REPLACED ($3,200.00). 3 YEARS 6 MONTHS 64,262 MILES, EXCELLENT MAINTENANCE HISTORY, & THIS VEHICLE NEEDS A NEW TRANSMISSION? THIS FELT LIKE A TERRIBLE JOKE. THE POWER TRAIN WARRANTY? 3Y/60K. EXPIRED JUST OVER 4,000 MILES AGO. WE CONTACT MAZDA (CORPORATE) & ARE ADVISED LATER IN THE DAY THAT THEY WOULD PAY HALF OF THE TICKETED AMOUNT. THAT'S STILL EGREGIOUS AS THERE WOULDN'T BE A VEHICLE SOLD IF MOST BUYERS KNEW THAT AT SUCH RIDICULOUSLY LOW MILEAGE, THE TRANSMISSION WOULD FAIL THEM. WE RETRIEVE THE VEHICLE AND HAVE IT LOOKED AT FOR TWO MORE OPINIONS AND APPARENTLY THERE ARE NO CODES INDICATING THE TRANSMISSION IS BAD, YET IT'S OBVIOUSLY THE TRANSMISSION ACCORDING TO THE MECHANIC AS INDICATED SIMPLY BY THE TEST DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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