Mazda CX-7 Complaints (2010)

155 consumer complaints on file.

#10947652January 25, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946696January 20, 2017
WHEELS, AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE DRIVER SIDE WHEELS PUSHED TOWARDS THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V593000 (SUSPENSION) AND 16V356000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946373January 19, 2017
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V593000 (SUSPENSION) AND 16V356000 (AIR BAGS). THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945910January 18, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940425January 8, 2017
SUSPENSION
FRONT SUSPENSION LOWER ARM BALL JOINT FITTING SALTWATER INTRUDING INTO BALL JOINT CAUSING CORRISION RESULT IN GENERATING LOOSENESS OF BALL JOINT RESULTING IN BALL JOINT AND LOWER CONTROL ARM TO SEPARATE CAUSING LOSS OF STEERING CONTROL AND INCRESE RISK OF A CRASH. RECALL ISSUED IN AUGUST AND YET NO FIX AVAILABLE YET. WHY SO LONG TO REPAIR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939862January 5, 2017
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS ON THIS VEHICLE ARE EXTREMELY POOR AND THEY ARE SO DULL THAT IT IS DIFFICULT TO DRIVE AT NIGHT. WHEN I COMPARE THE LOW BEAM HALOGEN PROJECTORS ON OTHER MAKES OF VEHICLES THAT I HAVE DRIVEN, THEY CONSISTENTLY PERFORM FAR BETTER THAN THOSE ON THE MAZDA. I FELT THAT THE LIGHTS WERE SUBPAR FROM THE TIME I BOUGHT THE VEHICLE FROM NEW, BUT THEY HAVE GOTTEN WORSE OVER TIME. SPECIFICALLY THE ILLUMINATION OF THE ROAD SURFACE, THE FOCUS AND THE DISTANCE OF THE LIGHT ALL APPEAR TO BE VERY POOR. IT IS JUST DIFFICULT TO SEE AT NIGHT. I SUSPECT THAT THE PROBLEM IS IN THE DESIGN AND CONSTRUCTION OF THE LIGHTS BECAUSE AS I MENTIONED, I NOTICED THIS PROBLEM WHEN THE CAR WAS NEW. SO THIS IS NOT A PROBLEM OF OLD LIGHTS ON AN OLD CAR. I EVEN MENTIONED IT TO THE DEALERSHIP DURING A SERVICE AND THEY CHECKED THE AIM OF THE LIGHTS AND SAID THAT THEY WERE WORKING PERFECTLY. HAVING SEEN OTHER COMPLAINTS FROM OTHER OWNERS AND DRIVERS OF THIS VEHICLE, I AM NOW CONVINCED THAT THIS IS A PROBLEM THAT MAZDA SHOULD TAKE RESPONSIBILITY FOR. HEADLIGHTS ARE THERE TO ENABLE DRIVERS TO SEE AND BE SEEN UNDER MOST ROAD CONDITIONS. THE 2010 MAZDA CX-7 HEADLIGHTS SIMPLY FAIL TO ACHIEVE THIS. THIS IS CLEARLY A CASE OF FORM OVER FUNCTION, BUT IN THIS CASE IT HAD LED TO A SERIOUS SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939619January 4, 2017
AIR BAGS, SUSPENSION
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937949December 28, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936613December 20, 2016
EXTERIOR LIGHTING
YET ANOTHER DIM HEADLIGHT HAS BURNED OUT. I'VE OWNED THIS VEHICLE 16 MONTHS, AND THIS WILL BE THE 10TH TIME CHANGING THE DIM HEADLIGHT BULB. 7 TIMES ON THE DRIVERS SIDE, AND THIS WILL MAKE 3RD TIME ON PASSENGER SIDE. AS WELL AS HAVING TO CHANGE A TAIL LIGHT ON PASSENGER SIDE. ALL THE MAZDA DEALERS ARE AWARE OF THIS PROBLEM, AND I AS WELL AS THEY ARE WONDERING WHY THERE IS NO RECALL ON THIS PROBLEM?!! THIS IS AN EXPENSIVE, TROUBLESOME AND VERY AGGRAVATING ISSUE, AND VERY INCONVENIENT AND UNSAFE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934801December 12, 2016
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934557December 11, 2016
EXTERIOR LIGHTING
THE HEADLIGHTS (LOW BEAM) ON MY CAR SIMPLY STOPPED WORKING ALL OF A SUDDEN. CHECKED THE FUSES AND ALL ARE FINE. HIGH BEAMS AND SIGNAL LIGHTS WORK FINE, IT'S JUST THE HEADLIGHTS. HAVE SEEN THIS SAME DESCRIPTION IN OTHER WEBSITES AS POSSIBLY THE CONTROL MODULE HAD A SHORT CIRCUIT AND THIS IS A VERY COMMON THING TO HAPPEN TO THESE CARS. MAZDA IS NOT ACCEPTING THIS AS AN "IN WARRANTY" REPAIR EVEN THOUGH THIS IS A MAJOR COMMON COMPLAINT. MY CAR IS OUT OF WARRANTY ALREADY, SO I'LL NEED TO PAY THIS REPAIR OUT OF POCKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929991December 5, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. WHILE DRIVING APPROXIMATELY 15 MPH, THE WHEEL SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CONTROL ARMS, BALL JOINT, ROTORS, AND AXLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927205November 21, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926994November 18, 2016
EXTERIOR LIGHTING
MY HEADLIGHTS HAVE BEEN GOING OUT FOR THE LAST SEVERAL YEARS AND I FINALLY REALIZED I SHOULD COMPLAIN ABOUT. I'VE CHANGE THE LOW BEAM BULBS MULTIPLE TIMES (I DO NOT TOUCH THE BULB WITH MY HAND) AND EVERY FEW MONTHS THE BULB GOES BAD. THIS HAPPENS SO FREQUENTLY THAT I KEEP A SPARE BULB IN MY GLOVE COMPARTMENT. I'VE READ MANY MESSAGE BOARDS STATING THEIR MAZDA HAS SIMILAR ISSUES. THERE HAS TO BE SOME OTHER SOLUTION RATHER THAN SPENDING A LOT OF MONEY ON BULBS OR GOING TO THE DEALERSHIP FOR THEM TO CHANGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924237November 4, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924006November 3, 2016
AIR BAGS
RECALL NOTIFICATION WAS SENT IN JULY. THE NOTIFICATION STATED THAT I WAS NOT TO HAVE PASSENGERS IN THE SEAT WITH THE AFFECTED AIR BAG. BASICALLY MY FAMILY CANNOT USE THIS CAR. IT IS NOVEMBER AND THE REPAIRS HAVE NOT BEEN MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920334October 31, 2016
SEATS
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. WHILE DRIVING, THE DRIVER'S SEAT MOVED AND SHOOK. THE DEALER DIAGNOSED THAT THE VEHICLE NEEDED A NEW SEAT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919988October 29, 2016
AIR BAGS, SUSPENSION
WE RECEIVED A SAFETY RECALL LETTER 0N JULY 2016 .IT SAYS THAT CONTINUED EXPOSURE TO HIGH LEVELS OF ABSOLUTE HUMIDITY MAY CAUSE THE PASSENGER FRONTAL AIR BAG INFLATOR HOUSING TO RUPTURE AND DEPLOY ABNORMALLY IN THE EVENT OF A CRASH NECESSITATING DEPLOYMENT OF THE FRONTAL AIR BAG .METAL FRAGMENTS MAY STRIKE THE OCCUPANTS THE VEHICLE..WE CALL SEVERAL DEALERS TO FIX THE BPROBLEM , BUT THEY SAID THAT THE PARTS WERE NOT READY AND THEY WERE GOING TO CALL US BACK..SOMEBODY TOLD US THAT THEAY WERE GOING TO GIVE US A RENTAL CAR WHILE THIS PROBLEM WAS FIXED. THEN ON OCTOBER /2016 WE RECEIVED ANOTHER SAFETY RECALL LETTER SAYING THAT IT IS POSSIBLE THAT WATER MAY ENTER THE FRONT SUSPENSION LOWER ARM BALL JOINT FITTING DURING DRIVING. WE HAVE CALLED THE DEALERS AND THEY SAID THAT THE DON'T HAVE THE PARTS READY.THIS IS OUR MAIN FAMILY VEHICLE AND WE DON'T HAVE ANY OTHER MEANS OF TRANSPORTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917897October 21, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) BUT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917643October 20, 2016
AIR BAGS, SUSPENSION
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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