Mazda CX-7 Complaints (2010)

155 consumer complaints on file.

#11005194July 13, 2017
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I LOST POWER TO MY 2010 MAZDA CX7 WHILE GOING 60 MP DOWNHILL IN A MOUNTAIN PASS. MY CAR WENT FROM 60 MP TO 40 MP IN ABOUT 30 SECONDS. I IMMEDIATELY PULLED OVER AS BLACK SMOKE POURED OUT OF MY TAIL PIPE AND HAD THE CAR TOWED. MY MECHANIC SAID THE TURBO WAS BLOWN, WHICH CAUSE THE CAR'S OIL TO COMPLETELY BURN UP, CAUSING DAMAGE TO THE TIMING CHAIN AND ENGINE. ALL OF THE OIL WAS GONE IN A MATTER OF A FEW MILES. THE CAR HAD BEEN UP TO DATE ON ALL MAINTENANCE. A NEW TURBO AND ENGINE WAS NEEDED ON A CAR THAT HAD 74,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001790June 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE DEALER (JOE MYERS MAZDA IN HOUSTON, TX) AND SCHEDULED AN APPOINTMENT. ONCE THE CONTACT ARRIVED AT THE DEALER, SHE WAS INFORMED THAT THE REMEDY PART FOR THE AIR BAG REPLACEMENT WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994967June 13, 2017
SUSPENSION
RECEIVED A RECALL NOTICE OCTOBER 2016 CONCERNING A RECALL FOR THE FRONT LOWER CONTROL ARMS - SAFETY RECALL 9716H. THE NOTICE STATED THAT REPAIR PARTS WERE NOT AVAILABLE. IT'S NOW JUNE 2017 AND THE REPAIR PARTS ARE STILL NOT AVAILABLE. JUST SPENT 30 MINUTES ON HOLD TRYING TO SPEAK WITH SOMEONE AT MAZDA -- FINALLY GAVE UP AND HUNG UP. I'M FILING THIS COMPLAINT BECAUSE IN NO WAY WOULD THIS BE CONSIDERED A TIMELY RESOLUTION OF THIS PROBLEM. I WANT MY CAR REPAIRED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992815June 2, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991612May 25, 2017
ENGINE
2010 MAZDA PURCHASED USED AT 70K MILES APRIL OF 2015. I HAVE HAD TO REPLACE THE OIL COOLER, THE ENTIRE VVT SYSTEM AND NOW A TURBOCHARGER HAS BLOWN. 5K IN REPAIRS AND THE CAR IS BARELY WORTH THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991441May 24, 2017
SUSPENSION
FRONT LOWER CONTROL ARMS. RECALLED IN SEPTEMBER 2016. STILL NO PARTS FIX, MAY 2017. WHY ARE THE PARTS STILL NOT AVAILABLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985915May 16, 2017
EXTERIOR LIGHTING, AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE LOW BEAMS SHORTED MORE THAN FIVE TIMES AND AN INDEPENDENT MECHANIC HAD TO REPLACE THE HEAD LAMP ASSEMBLIES MULTIPLE TIMES. THE CONTACT HAD TO UTILIZE THE HIGH BEAMS EACH TIME THE FAILURE OCCURRED. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE DEALER MAY BE ABLE TO SCHEDULE THE RECALL REPAIRS AND TO REPORT THE ELECTRICAL FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 08/22/17 *BF *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984211May 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR FLASHED AND REMAINED ILLUMINATED. THE CONTACT LATER RECEIVED NOTIFICATION OF A MANUFACTURER RECALL CONCERNING THE AIR BAGS. THE DEALER SCHEDULED THE APPOINTMENT AND INDICATED THAT THEY SERVICED THE RECALL; HOWEVER, DAYS AFTER THE REPAIR, THE AIR BAG INDICATOR CONTINUED TO FLASH RANDOMLY. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOTIFIED THAT THE REMEDY PROVIDED NO SOLUTION AND REFUSED TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION.THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 08/24/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980386April 25, 2017
STEERING, UNKNOWN OR OTHER
IT HAS BEEN 1 YEAR SINCE THE RECALL WAS MADE. BUT THE PARTS WERE NEVER AVAILABLE. I WENT THROUGH WINTER IN CHICAGO FEELING UNSAFE. I DON'T THINK THEY ARE REPLACING MY LOWER CONTROL ARM. THEY ARE POSTPONING IT TO HOPE THAT I WILL FORGET ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979799April 21, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979640April 20, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) IN AUGUST OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978833April 17, 2017
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/01/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978855April 17, 2017
AIR BAGS, SUSPENSION
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970465April 4, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965880March 14, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960162March 11, 2017
EXTERIOR LIGHTING
THE LOW BEAM HEADLIGHTS HAVE HAD TO BE REPLACED MULTIPLE TIMES ON OUR VEHICLE, ONE NIGHT BOTH WENT OUT AND HAD TO DRIVE HOME WITH OUR HIGH BEAMS ON, WE'VE PROBABLY REPLACED ABOUT AT LEAST TWO DOZEN BULBS, THERE HAS TO BE SOME FIX TO THIS ISSUE, THEY ARE EXPENSIVE AND NOT EASY TO REPLACE, THEY SAY DRILLING A HOLE IN THE HOUSING WILL TAKE CARE OF THE PROBLEM BY GIVING AIR AND REDUCING THE MOISTURE IN THE HOUSING, THAT HAS BEEN DONE AND STILL LIGHTS ARE GOING OUT, NEED HELP HERE ON THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957276February 27, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955152February 16, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. WHILE DRIVING AT A LOW SPEED, A LOUD DRUM NOISE WAS HEARD UNDERNEATH THE VEHICLE. IN ADDITION, WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE PULLED TO THE RIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954896February 15, 2017
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 AND 16V593000 (AIR BAGS, SUSPENSION). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953895February 10, 2017
AIR BAGS, SUSPENSION
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) WAS RECEIVED IN MAY OF 2016 AND NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) WAS RECEIVED IN AUGUST OF 2017. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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