Mazda CX-7 Complaints (2009)

65 consumer complaints on file.

• #10321096March 19, 2010
  ELECTRICAL SYSTEM

  MY COMPLAINT; IN 3/18/2010 AT 2:00PM WHILE I WAS DRIVING THE RADIO DISPLAY BLANKED OUT AND THE RADIO STOPPED WORKING ALL TOGETHER. TRACTION CONTROL SYSTEM (TCS) WAS BLINKING AND THE ELECTRONIC STABILITY CONTROL STAYED ON. GAUGE NEEDLES WERE BOUNCING. I STOPPED THE VEHICLE AND TURNED IT ON AND OFF THREE TIMES THEN EVERYTHING CAME BACK ON. THEN LATER IN THE DAY 3/18/2010 AT 7:00 PM THE RADIO DISPLAY AND THE RADIO STOPPED WORKING ALL TOGETHER. THIS TIME I JUST KEPT PRESSING THE ON AND OFF BUTTON A COUPLE TIMES THIS DID NOT WORK BUT THEN THE RADIO JUST CAME ON BY ITSELF WHILE I WAS DRIVING. I TOOK THE CAR TO THE DEALER ON 3/19/2010 THE RESULTS AS THE DEALER NOTICE SAYS: UNABLE TO DUPLICATE. COULD NOT FIND ANY POOR CONNECTIONS TO HAVE CAUSED THE PROBLEM. DURING TEST DRIVE. NORMAL OPERATION OBSERVED. PULLED CODES, TWO WERE FOUND FOR HIGH VOLTAGE. NO FREEZE DATA AVAILABLE. CALLED TECH-LINE AND NO KNOWN ISSUES FOR THESE SYMPTOMS OR CODES. SUGGEST INSPECTION OF PCM/BCM/FUSE BLOCK CONNECTIONS AND ALTERNATOR. INSPECT ALTERNATOR, NORMAL OUTPUT, AT 14V. ALL CONNECTIONS GOOD. NO CORROSION FOUND. NO LEAKS FOUND IN THE DRIVER KICK PANEL , OR LOOSE CONNECTIONS. NORMAL OPERATION AND CONDITION AT THIS TIME. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10303650February 1, 2010
  EXTERIOR LIGHTING

  EXCESSIVE CONDENSATION IN FRONT HEADLIGHTS. AT 3:00PM AFTERNOON CONDENSATION IS STILL PRESENT IN HEADLIGHT (85 DEGREES F). THIS HUMIDITY HAS TO GO SOMEWHERE AND THERE ARE ELECTRIC COMPONENTS IN THE BACK AND NEAR THE HEADLIGHTS WITH WARNINGS. MAZDA REFUSES TO CORRECT OR CHANGE HEADLIGHTS (MAZDA BULLETIN 09-016/09). *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10265525April 15, 2009
  ENGINE AND ENGINE COOLING

  MY WIFE AND I PURCHASED A 2007 MAZDA CX-7 FROM LITHIA MAZDA IN FRESNO, CA. IT WAS A BRAND NEW VEHICLE AND WITHIN THE FIRST 26,000 MILES, THE AIR CONDITIONING COMPRESSOR WENT OUT. THIS WAS COVERED UNDER THE FACTORY WARRANTY AND REPLACED. NOW MY THE SAME VEHICLE HAS 65,000 MILES ON IT AND THE COMPRESSOR WENT OUT AGAIN. I HAVE BEEN TOLD BY THE DEALERSHIP THAT THEY WILL REPLACE THE UNIT (FOR $1,800) AND WARRANTY IT FOR 3 YEARS OR 50,000 MILES. I FAIL TO COMPREHEND WHY THIS IS NOT ALREADY COVERED UNDER THE SAME WARRANTY. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10259175February 18, 2009
  SERVICE BRAKES, HYDRAULIC

  I PURCHASED A NEW VEHICLE AND NOTICED SQUEAKING IN THE REAR WHEELS WHEN APPLYING BRAKES. I TOOK THIS INTO THE DEALER AND WAS FIRST TOLD THAT THIS WAS NORMAL. THEN THE DEALER SANDED DOWN THE ROTORS AND BRAKE PADS AND SAID IT WAS OKAY. THE SQUEAKING PERSISTED AND I WENT BACK TO THE DEALER. THEY REPLACED ROTORS AND SAID IT WAS FIXED. THE SQUEAKING STILL CONTINUED. I CONTACTED MANUFACTURER AND THEY DIDNT RESPOND FOR WEEKS. I CONTACTED DEALER AND THEY SAID THEY COULDNT DO ANYTHING FURTHER. I WENT BACK TO DEALER AND THEY SAID THEY COULD SAND DOWN BRAKE PADS AGAIN. THEY TOOK FOR ANOTHER TEST DRIVE AND IGNORED MY CALLS FOR WEEKS. FINALLY I TOOK TO ANOTHER DEALER PER MANUFACTURER INSTRUCTION AND VEHICLE HAS BEEN IN SHOP FOR A WEEK. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10252161December 18, 2008
  POWER TRAIN:AUTOMATIC TRANSMISSION

  I JUST BOUGHT A 2009 MAZDA CX-7 THREE WEEKS AGO, WHILE DRIVING MY CAR ON THE THIRD WEEK, MY CAR STOPPED SHIFTING GEARS. AS I WAS DRIVING DOWN THE HIGHWAY IT JUST STOPPED. I HAD THE CARE TOWED INTO THE SAME DEALERSHIP I BOUGHT THE CAR AT, AND COME TO FIND OUT THE TRANSMISSION WENT OUT ON THE CAR. I TOOK THE CAR INTO THE DEALERSHIP ON FRIDAY, DECEMBER 12, 2008. I WAS TOLD THAT I WOULD RECEIVE A CALL FROM SOMEONE ON MONDAY, I WAITED AND FINALLY WENT TO THE DEALERSHIP MY SELF AND THEY HAD NO ANSWERS ABOUT THE CAR. I THEN CALLED MAZDA'S CUSTOMER SERVICE LINE AND MADE A COMPLAINT ABOUT WHAT WAS GOING ON AND THEY TOLD ME THAT THEY WOULD CALL ME BACK WITH WHAT WAS HAPPENING, AT THE TIME THEY CALLED ME BACK IS WHEN I FOUND OUT ABOUT THE TRANSMISSION. I WAS INFORMED THAT THEY NEEDED MORE TIME TO GET MORE INFO AND THAT THEY WOUL;D CALL ME BACK. I WAITED UNTIL WEDS.. AND I RECEIVED A CALL AND WAS TOLD THEY STILL HAVE NO INFORMATION FOR ME AND THAT THE ETA OF FIXING MY CAR WOULD BE ANYWHERE BETWEEN THREE TO FOUR WEEKS. SO TELL ME CAN I DO, DOES MY CAR FIT UNDER THE LEMON LAW, SHOULD THEY GIVE ME A NEW CAR? WHAT DO I DO AND WHERE DO I GO FROM HERE? *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0