Mazda CX-7 Complaints (2009)

65 consumer complaints on file.

#10681809February 6, 2015
ENGINE
STARTING HEARING A NOISE INITIALLY--NOT SURE WHERE IT WAS COMING FROM BUT THOUGHT IT WAS INTERNAL TO THE ENGINE. TOOK IT TO THE DEALER FOR INSPECTION AND THEY VERIFIED THAT THE FRONT OF THE ENGINE WOULD HAVE TO BE REMOVED TO REPLACE THE DEFECTIVE PART. I CAN NOT REMEMBER THE PART NAME BUT IT WAS CLEAR FROM THE DEALER REP THAT MY CAR WAS ONE OF MANY THEY HAVE REPLACED. I SPENT $1244.00 IN REPAIRS ON MY VEHICLE THAT THE MAZDA DEALERSHIP ACKNOWLEDGED WAS A FACTORY DEFECT ON MY CAR AND MANY OTHERS. JUST NOT RIGHT *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672352January 14, 2015
FUEL SYSTEM, GASOLINE
I PURCHASED A MAZDA CX-7 2009 VEHICLE USED IN AUGUST 2014. WITHIN 2 MONTHS OF PURCHASE NOTICED A FUEL ODOR COMING THROUGH THE AIR VENTS. PROBLEM DID NOT GO AWAY. TOLD BUY DEALER IS WOULD COST $900 TO FIX AND THAT THE VEHICLE WAS LEAKING GAS. THEY TOLD ME IT WAS A SAFETY ISSUE AND THE VEHICLE SHOULD NOT BE DRIVEN. I FEEL I SHOULD NOT PAY FOR THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565908February 26, 2014
POWER TRAIN
THIS MAZDA CX-7 HAS BEEN DRIVEN BY MY DISABLED FINANCE AND USED FOR IN CITY DRIVING IT'S WHOLE LIFE AND ONE DAY A HIGH PITCHED WHINING SOUND DEVELOPED AND THE CAR WAS DELIVERED TO CAPITOL MAZDA FOR AN INSPECTION. UPON GETTING THE RESULTS WE WERE TOLD THAT THE CAR HAD NOT HAD REGULAR SERVICING AT THE DEALER. I AGREED AS I AM AN ENGINEER AND DO MOST SERVICING OF MY FAMILIES VEHICLES. THEY SAID I HAD NOT DONE THE OIL CHANGES, BUT I HAD DONE THEM EVERY 5,000 MILES. EVERY VEHICLE I HAVE EVER OWNED HAD MORE THAN 200,000 MILE ON THEM WHEN I SOLD THEM. THE CURRENT TOYOTA TRUCK I AM DRIVING HAS 205,000 AND I HAVE DONE ALL OF THE SERVICING MYSELF. MAZDA WANTS OVER $8,000.00 TO REPAIR IT BACK TO DRIVING CONDITION. THIS IS AN OUTRAGE. AND IT DOESN'T SEEM TO FIX THE PROBLEM. SEVERAL FORUMS ABOUT THIS PARTICULAR VEHICLE ISSUE SHOW SOME OWNERS HAVE HAD MORE THAN ONE TURBO INSTALLED AND THEN THE ISSUE CAME BACK. ONLINE I HAVE FOUND LITERALLY HUNDREDS OF STORIES JUST LIKE MINE. THE TURBO IN THE CX FAMILY OF VEHICLES IS AN ISSUE. SINCE MAZDA DOESN'T WANT TO TAKE RESPONSIBILITY, THE GOVERNMENT MAY HAVE TO LOOK INTO A FINE AND ALSO A RECALL OF ALL OF THESE POTENTIALLY DANGEROUS VEHICLES ON OUR ROADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553094November 20, 2013
ENGINE
MY 2009 CX-7 HAS A MAJOR OIL LEAK AT THE OIL COOLER. UPON LEARNING THIS I TURNED TO MY MECHANIC AND THE INTERNET ONLY TO FIND OUT THIS SEEMS TO BE A VERY COMMON ISSUE. THIS DEFECT IS SOMETHING THAT IS ON EVERY MAZDA FORUM AND SHOULD BE MADE A RECALL AND FIXED. THIS IS A VERY WELL MAINTAINED VEHICLE THAT SHOULD NOT HAVE THIS TYPE OF ISSUE AT THIS MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508309April 15, 2013
STEERING, ENGINE AND ENGINE COOLING
WHILE I WAS DRIVING IN TOWN HWY THE A/C SYSTEM QUICK WORKING , SMOKING COMING FROM THE HOOD AND I TOTALLY LOST THE POWER STEERING ON THE CAR.. FINALLY AFTER PULLING OVER ON A SAFE PLACE ON THE SIDE OF THE HWY I REALIZED THE A/C COMPRESSOR LOCKED AND THE CLUTCH FELL OFF AND THE SERPENTINE BELT FOR THE STEERING WAS BROKEN AS WELL.. WHAT A MESS AND DANGEROUS SITUATION.. NOW DE DEALER SAYS MY CAR A/C COMPRESSOR REPAIR ISN'T COVERED UNDER THE WARRANTY WITH ONLY 39000 MILES ON IT.. THIS IS RIDICULOUS AND DANGEROUS FOR ALL THE MAZDA CX-7 OWNERS .. PLEASE TAKE AN ACTION AND RECALL THE A/C SYSTEM ON THOSE CAR BEFORE SOMEONE GET HURT OR DIE BUY.. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10500598February 27, 2013
ENGINE, POWER TRAIN
I WAS DRIVING ON A HIGHWAY. I HEARD A HIGH PITCHED SQUEALING SOUND THEN SMOKE STARTED BLOWING OUT OF MY CAR. I COULD NOT SEE, AND THE OTHER DRIVERS BEHIND ME LOST VISABILITY TOO. IN THE MIDDLE OF THIS BLINDING SMOKE, SURROUNDED BY HUGE TRUCKS, I LOST ACELERATION. MY INSTRUMENTATION PANEL DID NOT HAVE ANY WARNING LIGHTS ON. I WAS DRIVING BLIND. I PULLED OFF THE HIGHWAY AS QUICKLY AS POSSIBLE, AND HAD MY CAR TOWED TO A DEALERSHIP. THE DEALERSHIP SAID MY TURBO BLEW OUT, (WHICH I GUESS SUCKED ALL THE OIL OUT OF THE CAR) I NEED A VVT VALVE AND THE TIMING CHAIN IS STRETCHED. ON A CAR WITH 57,000 MILES! IN CHECKING ON LINE, I FOUND THIS HAS BEEN A PROBLEM WITH THE CX-7 FOR 6 YEARS AND THEY ARE NO LONGER MAKING THIS MODEL. I SEE THAT MAZDA DEALS WITH THESE PROBLEMS BY STATING THE OWNER DID NOT MAINTAIN THE CAR PROPERLY, WHEN IN ACTUALITY, THERE IS A SERIOUS PROBLEM WITH THE TURBO SYSTEM AND HOW THE OIL COOLS IT. THERE IS ALSO A PROBLEM WITH "SLUDGE BUILDUP". I BELIEVE MAZDA HAS BEEN SUCCESSFULLY AVOIDING A RECALL. BUT THESE ISSUES ARE A REAL SAFETY CONCERN. I AM VERY LUCKY THAT THERE WAS NO ACCIDENT AS A RESULT OF THIS INCIDENT. THESE ISSUES CAN BE DANGEROUS. WHEN EVERYTHING BLEW ON MY CAR, NO ONE COULD SEE THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494707January 25, 2013
ENGINE, FUEL/PROPULSION SYSTEM
APPARENTLY THE DESIGN OF THE TURBO AND THE ENGINE CREATES HOT SPOTS IN THE ENGINE, ESPECIALLY IN THE TURBO. THESE HOT SPOT CREATE SLUDGE BUILD UP WHICH EVENTUALLY EFFECTS THE PERFORMANCE AND RELIABILITY OF THE ENGINE. RESEARCH ON THE INTERNET SHOWS THIS TO BE A PROBLEM FOR A CONSIDERABLE AMOUNT OF OWNERS OF THIS VEHICLE. MAZDA HAS REFUSED TO CORRECT THESE PROBLEMS UNDER THEIR WARRANTY. ALSO LACKING BY MAZDA, SINCE IT IS APPARENTLY A MAJOR CAUSE OF LARGE BUILD-UPS OF SLUDGE, IS THE NECESSITY TO IDLE THE ENGINE FOR THREE MINUTES PRIOR TO TURNING OFF. THIS WAS NEVER EXPLAINED TO US WHEN THE VEHICLE WAS PURCHASED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482143October 24, 2012
STRUCTURE:BODY, EXTERIOR LIGHTING
MAZDA CX7 2009 REAR LENS, LIGHT BULB MELTS INTERNAL RED PLASTIC, ISSUE ALL 2007 TO 2009 CX7. A SAFETY ISSUE REAR STOP LIGHT AND DRIVING LIGHT WILL NOT REFLECT THE RED COLOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482007October 23, 2012
ENGINE
AS I PULLED OUT OF MY PARKING LOT AT WORK I LOST POWER SO I DROVE THE CAR TO THE DEALER. THEY CALLED AND TOLD ME THE TURBO WAS BAD DUE TO BEING CLOGGED WITH SLUDGE. AND, THAT DUE TO THAT SLUDGE THE ENTIRE ENGINE WOULD HAVE TO BE REPLACED AT A COST OF $8,900. I'VE ONLY OWNED THE CAR 9 MONTHS, HAVE RECEIPTS FOR MULTIPLE OIL CHANGES, AND HAD AN EXTENDED WARRANTY - HOWEVER, THE EXTENDED WARRANTY COMPANY (AMERIPLUS) STATES THAT BECAUSE THE PROBLEM WAS CAUSED BY SLUDGE, I'M NOT COVERED. I'VE RESEARCHED AND DISCOVERED THAT THIS IS A HUGE PROBLEM WITH THIS VEHICLE, PLEASE HELP ME! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473839September 4, 2012
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2009 MAZDA CX7. THE CONTACT STATED THAT THE AIR CONDITIONER FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AIR CONDITIONER COMPRESSOR CLUTCH SNAPPED OFF AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471827August 21, 2012
ENGINE AND ENGINE COOLING
THE AIR COMPRESSOR WENT ON MY VEHICLE AND NEEDED TO HAVE IT TOTALLY REPLACED. THE AIR CONDITIONING NVER REALLY WORKED ALL THAT WELL ANYWAYS WITH THE CAR NEVER GETTING VERY COOL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458930May 18, 2012
SEATS
PLACED 12 CASES OF BOTTLE WATER IN REAR COMPARTMENT BEHIND REAR SEATS CAUSED THE REAR SEAT LATCHES TO BREAK. EACH CASE IS 35 PINTS (17L). NO ACCIDENT OR INJURY OCCURRED, BUT THE POTENTIAL FOR HARM IS LIKELY. WE HAD BEEN DRIVING AROUND WITH THE KIDS IN THE BACK SEAT FOR A FEW DAYS BEFORE WE NOTICED THAT THE SEATS WEREN'T LOCKED AND NOT WORKING. IF WEIGHT ALONE WAS ENOUGH TO MALFUNCTION THE LOCKS, WHAT COULD HAPPEN IF THERE ARE ITEMS IN THE BACK DURING A COLLISION? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458675May 16, 2012
ENGINE
AROUND THE END OF APRIL 2012 I NOTICED THAT MY MAZDA STARTED MAKING A LOUD NOISE - COMPARABLE TO A SEMI OR DIESEL TRUCK. THE NOISE WAS CONSTANT, REGARDLESS OF SPEED, AND MAINTAINED AT THE SAME LEVEL AS LONG AS THE CAR WAS ON. I TOOK THE CAR TO MAZDA ON MAY 12TH TO DETERMINE THE CAUSE OF THE NOISE. WITHIN A FEW HOURS OF DROPPING THE CAR OFF, THE DEALERSHIP CALLED ME BACK AND ADVISED THAT IT WAS THE VVT SYSTEM THAT WAS CAUSING THE NOISE AND IT NEEDED TO BE FIXED. ALL THEY NEEDED WAS MY OIL CHANGE RECEIPTS TO COVER THIS REPAIR UNDER WARRANTY. I ADVISED THEM THAT I DON'T KEEP ALL OF MY OIL CHANGE RECEIPTS; THAT I GO TO VARIOUS BUSINESSES EACH TIME I GET AN OIL CHANGE BASED ON WHO HAS A SPECIAL, COUPONS, NEAREST LOCATION ETC. I WAS THEN TOLD WITHOUT THE RECEIPTS I WOULD HAVE TO PAY $4000 FOR THE REPAIR. AFTER DOING A LOT OF RESEARCH ON THE INTERNET, I'VE DISCOVERED THAT THIS PROBLEM IS CAUSED BY FAULTY PARTS USED BY MAZDA - AND NOT BY POTENTIAL NEGLECT FROM THE CONSUMER. THERE'S CASE AFTER CASE OF PEOPLE REPORTING SIMILAR PROBLEMS IN THEIR CX7, MAZDA REQUIRING OIL CHANGE HISTORY, AND SERVICE BEING DENIED REGARDLESS IF APPROPRIATE HISTORY IS PROVIDED. UPON FURTHER INSPECTION THE TECHNICIANS FIND "OIL SLUDGE" IN THE VEHICLE AND QUICKLY DETERMINE THAT IT'S THE FAULT OF THE CONSUMER. I'VE NOW BEEN ASKED TO BRING MY CAR BACK INTO THE DEALERSHIP FOR FUTHER DIAGNOSIS. I TOLD BOTH THE REPRESENTATIVE AT THE WARRANTY DESK AS WELL AS MY SERVICE MANAGER AT THE DEALERSHIP THAT BASED ON MY RESEARCH ONLINE, I ALREADY CAN PREDICT WHAT WILL BE FOUND AND WHAT WILL BE SAID TO ME. I NOTED THAT MAZDA RECENTLY ISSUED A LETTER OF JANUARY OF THIS YEAR EXTENDING THE WARRANTY OF THIS VERY PART BECAUSE OF THE ON GOING ISSUES. SO THIS ISN'T SOMETHING THEY'RE UNAWARE OF - IT'S JUST SOMETHING THEY ARE (WRONGLY) REFUSING TO COVER ON THEIR WARRANTY. SOMETHING NEEDS TO BE DONE ABOUT MAZDA'S NEGLECT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457732May 7, 2012
ENGINE AND ENGINE COOLING
IN JANUARY 2012, I RECEIVED A LETTER FROM MAZDA INC THAT THE COMPANY WAS EXTENDING THE WARRANTY ON THE TIMING CHAIN TO 70,000 MILES. IN THE LETTER, IT STATED THAT A CERTIFIED MAZDA DEALER COULD INSPECT THE VEHICLE TO DETERMINE IF THE TIMING CHAIN HAS A PROBLEM. ON FEB 24 THE VEHICLE WAS INSPECTED BY A CERTIFIED MAZDA GARAGE AND WHEN MY HUSBAND WENT TO PICK IT UP, THEY SAID "IT HAS A SLIGHT NOISE BUT NOTHING BIG.THEN THEY ASKED FOR ALL THE RECEIPTS FROM THE OIL CHANGES. NOW, WE BOUGHT THE CAR IN MARCH 2009, THEREFORE WE WOULD HAVE NO RECEIPTS FOR THE PAST YEAR AND A HALF THE CAR WAS WITH ANOTHER OWNER. WE ONLY HAD 3 RECEIPTS B/C MY HUSBAND ROUTINELY CHANGE THE OIL . NOW, THE OTHER THING WAS IN EARLY FEBRUARY, THE VEHICLE BEGAN TO NOT START ALL THE TIME. IT WAS TAKEN TO OUR LOCAL GARAGE AND THE REPAIR MAN SAID IT COULD BE A NUMBER OF THINGS, BUT SINCE IT HAS THE TIMING CHAIN ISSUE...THAT COULD BE ONE OF THE PROBLEMS THAT CAUSES A CAR NOT TO START. IT LEFT ME STRANDED ON 3 OCCASIONS. SO,FROM FEBRUARY UNTIL MARCH 30, MY HUSBAND ARGUED WITH MAZDA AND THE DEALERSHIP THAT FIRST INSPECTED THE VEHICLE. THE DEAL WAS MAZDA WAS NOT GOING TO PAY FOR A NEW TIMING CHAIN B/C WE COULDN'T PRODUCE OIL CHANGE RECEIPTS AND IF THERE WAS SLUDGE IN THE MOTOR "THIS COULD BE WHY". SO ON MARCH 30, THE MAZDA DEALERSHIP CALLED AND SAID FOR $180 THE GASKETS COULD BE PULLED TO SEE IF THERE WAS SLUDGE. WHICH IN ALL THE REPORTS THAT I READ ON THIS WEBSITE, MAJORITY OF ENGINES HAD SLUDGE B/C THE MOTOR BURNS THE OIL TOO HOT. THE OTHER REPAIRS THAT VEHICLE HAD: 2010 -AIR CONDITIONER COMPRESSOR (IT WAS RECALLED) ($900), A NEW STARTER ($300), DEC 2011- RT REAR WHEEL BEARING ($600), FEB '12- NEW BATTERY ($100) WHICH DIDN'T NEED TO BE REPLACED B/C IT WAS PART OF THE TIMING CHAIN PROBLEM.SO ON APRIL 4, WE TRADED THE VEHICLE AND BOUGHT A 2009 HONDA CR-V. MY HUSBAND AND I WILL NEVER BY A MAZDA AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455551April 17, 2012
ENGINE AND ENGINE COOLING
WE LEASED A 2009 MAZDA CX-7 (GARAGED AND HIGHWAY DRIVEN ONLY). THERE WAS NEVER A PROBLEM. THE BATTERY DIED. WE CHANGED THE BATTERY. CAR STARTED AND THEN DIED. AFTER ONE MONTH, IT AGAIN HAD BEEN FLAT BEDDED BY MAZDA. THEY DID A CHECK AND TOLD ME THEY COULD NOT FIND ANYTHING WRONG WITH THE ELECTRICAL SYSTEM, BUT THEY FOUND SLUDGE IN THE ENGINE COMPARTMENT. THEY HAD A RECALL ON A VALVE WHICH I NEVER RECEIVED IN THE MAIL. THE CAR ONLY HAD 17,000 MILES ON IT. AFTER 3 YEARS, MAZDA CAME BACK AND SAID THEY WOULD COVER UNDER LEASE OR EXTENDED WARRANTY, WHICH I HAD. THEY SAID IT WOULD COST $9,500 TO REPLACE AN ENGINE WITH A 17,000-MILE LEASED CAR AND THEY WOULD NOT STAND BY THEIR PRODUCT. I WANT TO START A LAWSUIT ON THE CAR AS I HAVE HAD MANY LEASES WITHOUT THESE PROBLEMS EVER AND LEASED OVER 10 CARS IN THE LAST COUPLE OF YEARS WITH NO PROBLEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440880December 21, 2011
ENGINE AND ENGINE COOLING
I BOUGHT THIS USED AROUND JUNE 2010 WITH APPROX. 16000 MILE. I HAD OIL CHANGE AT THE LOCAL GARAGE STATION. THEY TOLD ME THAT THE OIL WAS VERY THICK. SO I HAD IT CHANGED AGAIN WITHIN THREE MONTH. IT WAS RUNNING FINE WITHOUT ANY INDICATION AND ALL OF A SUDDEN I LOST THE POWER AND ENGINE QUIT. I HAD IT TOWED TO GARAGE AND THEY TOLD ME THAT IT IS BETTER WE HAVE IT CHECKED BY DEALER AS THIS HAS WARRANTY. MAZDA DEALER LOOKED IN TO THIS AND TOLD ME THAT THE TURBO ENGINE IS RUINED DUE TO GUNK IN THE OIL. THEY ASKED ME FOR OIL CHANGE RECORD. I ONLY HAD SINCE I HAD IT . I COULD NOT GET ANY PREVIOUS RECORD. MAZDA AND DEALER TOLD ME THAT THE WARRANTY IS VOID DUE TO NEGLIGENCE TO MAINTAIN. THEY WILL NOT COVER UNDER WARRANTY. I CAN NOT BELIEVE THIS. THIS CAR HAS ONLY 35K MILE AND NO INDICATION AND MAZDA DO NOT PROVIDE ANY KIND OF WARRANTY ASSISTANCE. ANYONE ELSE HAD THE SAME ISSUE WITH MAZDA CX-7? I THINK THIS IS SOMETHING TO DO WITH TURBO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433684October 31, 2011
EXTERIOR LIGHTING
NORMAL LOW LIGHT BEAM IS CUT OFF BY THE DESIGN OF THE SURROUNDING HOOD AREA OF THE VEHICLE. THIS DESIGN FACTOR CUTS OFF THE PROJECTED BEAM AND LIMITS THE DISTANCE OF CLEAR VISIBILITY. THE PROBLEM WAS DESCRIBED DURING DEALER SERVICE AND WAS TOLD, THAT IS HOW IT WAS DESIGNED. NO ADJUSTMENT OF LIGHT IS POSSIBLE IN ORDER TO IMPROVE THE NIGHT LOW BEAM VISIBILITY. THE HIGH BEAM IS NOT AFFECTED & SEEMS UNOBSTRUCTED. FOR DAYLIGHT RUNNING LIGHTS IT WOULD BE ACCEPTABLE BUT FOR LIMITING NIGHT LIGHT PROJECTION BY DESIGN IS QUESTIONABLE. IS THERE A REQUIREMENT FOR LOW BEAM MINIMUM PROJECTION? IF SO, THE ISSUE NEEDS STUDIED & CORRECTED. THIS PRESENTS A SAFETY CONCERN SINCE DISTANCE VISIBLE ON LOW BEAM IS DECREASED & OBSTRUCTED. ANY EXPLANATION OR HELP IN THIS MATTER IS APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376914January 17, 2011
ENGINE AND ENGINE COOLING
I OWN A 2009 MAZDA CX 7 TURBO. THE VEHICLE HAS HAD IT'S PROPER OIL CHANGES BY A SERVICE GARAGE NOT A "QUICK LUBE" PLACE. THE OIL WAS CASTROL GTX 5W-30W, WITH FROM OIL FILTER.THE LONGEST INTERVAL BETWEEN OIL CHANGES WAS 6000 MILES AND THE SHORTEST 4000 MILES. THE VEHICLE NOW HAS 45,664 MILES ON IT AND THE WIFE COMPLAINED ABOUT A HIGH PITCHED NOISE AND LACK OF PERFORMANCE . BROUGHT TO THE MAZDA DEALER, THE DEALER SAID THE TURBO WENT AND THAT MAZDA WILL NOT COVER IT UNDER WARRANTY (60,000 WARRANTY ON DRIVE TRAIN AND TURBO) BECAUSE OF ENGINE SLUDGE !! ARE YOU KIDDING ME...ENGINE SLUDGE, THE PROPER OIL VISCOSITY WAS USED AT PROPER INTERVAL (MAZDA SAYS 7500 BETWEEN OIL CHANGES). NO SIGNS OF OVER HEATING, HIGH ENGINE TEMPS, THE VEHICLE IS DRIVEN TO WORK AND BACK (4 MILES AWAY) 2X'S PER DAY 6 DAYS A WEEK. SOUNDS TO ME LIKE ENGINE OIL IS NOT GETTING UP TO TEMP. AND THIS IS CAUSING THE SLUDGE, MAZDA DOES NOT STATE THIS ANYWHERE ANY TIME IN THEIR MANUAL. I FOUND THIS OUT ONLY AFTER RESEARCHING ON LINE....ANYONE ELSE HAVING ISSUES WITH THEIR MAZDA ???? I'VE OWNED TURBOS BEFORE AND NEVER HAD ISSUES. MY VEHICLE GETS IT'S OIL CHANGE BY THE SAME STATION AND THIS NISSAN HAS 190,000 MILES ON IT WITH NO PROBLEMS AND NO SLUDGE !!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353390September 1, 2010
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2009 MAZDA CX 7. THE CONTACT STATED THAT THE AIR CONDITIONER DOES NOT BLOW COLD AIR INSTEAD THE AIR WAS ROOM TEMPERATURE. MAZDA WAS CONTACTED AND STATED THAT THE AIR CONDITIONER WAS WORKING THE WAY IT WAS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326235April 18, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I BOUGHT THE 2009 MAZDA CX7 IN MARCH OF 2009. ABOUT MID AUGUST TO EARLY SEPTEMBER 2009 THE CAR WOULD BEGIN TO JOLT BACKWARDS (WHEN PUT IN REVERSE) OR FORWARD (IN DRIVE) WHEN I WOULD BE READY TO LEAVE. SOON AFTER IT WOULD STALL TO GO UP HILLS OR TO PICK UP SPEED WHEN GETTING ON THE INTERSTATE. LATER I WOULD FUEL THE CAR TOA "FULL TANK" AND THE GASOLINE WOULD SPILL ALL BACK OUT. I CALLED AND FILED A COMPLAINT @ 2 DIFFERENT TIMES AT WHICH THE DEALERSHIP COULD NOT FIND ANYTHING. LATER CALLING ME BACK STATING THAT THE O2 WAS MESSED UP AND FIXED ABOUT (EARLY FEBRUARY 2010 IS WHEN IT WAS IN THE SHOP). I WAS WITHOUT A VEHICLE FOR 1 1/2 WEEKS. AFTER BEING LOOKED AT & FIXED, I LATER PUMPED GASOLINE AND IT REPEATED THE SAME INCIDENT, SPILLING ABOUT A GALLON OF FUEL! I CALLED AGAIN AND SAID IT WAS BAD FUEL? NOW, IN APRIL 2010 WITH THE WEATHER BEING WARM & WHEN I TURN ON THE VEHICLE THE EXHAUST PIPES BEGIN TO SMOKE AND YOU CAN FIND GUNK INSIDE THE EXHAUST PIPES. I WILL BE SOON BE CALLING GORMAN MCCRAKEN IN LONGVIEW, TX FOR THEM TO LOOK AT THE VEHICLE AGAIN AS IT IS REPEATING EVERY PROBLEM ONCE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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