Mazda CX-7 Complaints (2007)

528 consumer complaints on file.

#10296089December 16, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
I HAVE A MAZDA CX-7 2007. IN THE LAST 6 MONTHS I HAD TO REPLACE AC CONDENSER TWICE. IT LOCKED UP AND STARTED SMOKING. AND THE CAR WAS UNDRIVEABLE. NOW THEY HAVE 300 BACK ORDERS FOR THIS PART BEFORE I CAN FIX MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295900December 15, 2009
FUEL SYSTEM, GASOLINE
CHECK ENGINE LIGHT CAME ON. AFTER LIGHT CAME ON, NO POWER WHEN PRESSING GAS PEDDLE. SHUT OFF ENGINE AND RESTARTED ENGINE. LIGHT STILL ON BUT HAD POWER. DROVE TO REPAIR SHOP AND HAD ENGINE DIAGNOSED. THROTTLE BODY HAD TO BE REPLACE. OLD PART IS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292853November 18, 2009
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
I GOT INTO A MAZDA FORUM WHERE MANY COSTUMERS ARE HAVING PROBLEMS WITH THE AIR CONDITIONING CLUTCH FAILURE (SEIZED) LOOSING POWER STEERING WHILE DRIVING. TURBO FAILURE, CAUSING ENGINE OVERHEATING. TIMING BELT FAILURE. I CAN NOT FIND ANY RECALLS ABOUT THESE FAILURES. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10291983November 12, 2009
ENGINE AND ENGINE COOLING
MY WIFE WAS DRIVING HER 2007 MAZDA CX-7 WHEN SHE HEARD A BANG AND SMOKE STARTED BILLOWING FROM UNDER THE HOOD. SHE PULLED OVER AND TURNED OFF THE CAR. AFTER INSPECTION, I DETERMINED IT WAS THE AC COMPRESSOR BECAUSE IT WOULDN'T SMOKE WHEN THE AC WAS TURNED OFF. WE TOOK THE CAR TO THE DEALER AND THEY CONFIRMED MY SUSPICION. THE AIR COMPRESSOR HAD LOCKED UP AND NEEDED TO BE REPLACED AS WELL AS THE BELT. THIS WAS GOING TO COST $1069 PLUS TAX. AFTER READING OVER 15 PAGES OF SIMILAR COMPLAINTS ON EDMUND'S FORUM, I AM FILING A COMPLAINT. IT APPEARS THAT MY WIFE ONLY HAD A MINOR INCIDENT WHILE OTHERS LOST POWER STEERING AND COMPLETE OPERATION OF THEIR VEHICLE. THIS ISSUE DEFINITELY NEEDS TO BE RECALLED AS THIS IS HAPPENING TO MANY VEHICLES AND MAY COST SOMEONE'S LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291054November 5, 2009
ENGINE AND ENGINE COOLING
WE OWN A 2007 MAZDA CX7. WE TOOK A VACATION TO FLORIDA FROM OHIO. ON THE WAY BACK, WE BEGAN TO SMELL BURNING RUBBER. I STOPPED TO CHECK IT OUT, BUT EVERYTHING LOOKED TO BE IN ORDER AND NOTHING WAS LEAKING. WE THEN LOST AIR CONDITIONING AND THE SMELL BECAME MORE PREVALENT. MINUTES LATER, THERE WAS A LOUD BANG FROM UNDER THE HOOD. THE CAR BASICALLY BEGAN SHUTTING DOWN. ALL CHECK ENGINE LIGHTS CAME ON. SMOKE FROM UNDER THE HOOK. NO POWER STEERING. THIS HAPPENED AT 1AM IN THE HILLS OF WEST VIRGINIA, AND WE WERE LUCKY TO COAST INTO A MOTEL. THIS LEFT US STRANDED AT THE MOTEL, AND UPON OPENING MY HOOD - THERE WAS COOLANT ALL OVER THE ENGINE BAY AND THERE WERE SHREDS OF RUBBER FROM THE BELTS THAT HAD SNAPPED OFF. THE SHREDDED BELTS WERE STILL SITTING INSIDE THE ENGINE BAY, AND EVERYTHING WAS STILL SMOKING. THE CAP HAD POPPED OFF OF THE RADIATOR, WHICH IS WHY THERE WAS A COOLANT MESS EVERYWHERE. WE HAD TO GET THE CAR TOWED TO THE CLOSEST MAZDA DEALERSHIP (1 HOUR AWAY). WE WERE THEN LEFT WITHOUT OUR VEHICLE FOR A MONTH WHILE THEY WERE TRYING TO RETRIEVE PARTS. IT WAS DURING THIS TIME THAT I FOUND OUT THIS ISN'T AN ISOLATED INCIDENT, AND I FEEL MAZDA NEEDS TO ADDRESS THIS ASAP. I WAS DRIVING WITH MY WIFE, TODDLER, AND INFANT - AND THIS PUT US IN A VERY FRUSTRATING SITUATION. I WAS GLAD I WAS DRIVING AND NOT MY WIFE, AS IT COULD HAVE PUT HER STRANDED SOMEWHERE. THIS IS INEXCUSABLE THAT A CAR, WITH ONLY 30,000 MILES ON IT, WOULD HAVE THIS MUCH DAMAGE. THEY NEED TO ADDRESS THESE FAULTY COMPRESSORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290399October 30, 2009
STRUCTURE:BODY:DOOR, VISIBILITY:SUN/MOON ROOF ASSEMBLY, TIRES
TL* THE CONTACT OWNS A 2007 MAZDA CX7. THE EDGE OF THE DRIVER-SIDE DOOR IS CURVED AND SHARP; THEREFORE WHEN ATTEMPTING TO ENTER THE VEHICLE HE SUSTAINED A LACERATION. ALSO THE VISOR ON TOP OF THE SUN ROOF FRACTURED. THE TIRES TREAD BEGAN WEARING ABNORMALLY STARTING AT 26,000 MILES. THE DEALER NOR THE MANUFACTURER HAVE BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 26,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10289919October 26, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
MY 2007 MAZDA CX7 A/C COMPRESSOR FROZE UP AT 37500 MILES. THE ENGINE STARTED TO SMOKE WILE DRIVING THE VEHICLE CAUSING ME TO SUDDENLY STOP AND EVACUATE THE VEHICLE. I THOUGHT THE VEHICLE WAS ON FIRE. MAZDA IS WELL AWARE OF THIS ISSUE. AT FIRST THEY ATTEMPTED TO CHARGE ME 1000 FOR THE REPAIR. AFTER REPEATED DISCUSSIONS WITH THE DEALER AND MAZDA USA THE VEHICLE WAS FIXED AT NO CHARGE. THIS ISSUE IS VERY SERIOUS AND THERE NEEDS TO BE A RECALL BEFORE SOMEONE GETS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289246October 21, 2009
ENGINE AND ENGINE COOLING
THE AC COMPRESSOR LOCKED UP AND CAUSED A LIST OF DAMAGE INCLUDING NEEDING A NEW MOTOR. STARTED SMOKING OUTSIDE AND INSIDE THE CAR AND THEN MAKING A HORRIBLE NOISE. REPLACED AC PUMP, BELTS, CRANK PULLEY, BELT TENSIONER, IDLER PULLEY AND BECAUSE THE TIMING BELT ALSO BROKE THIS CAUSED THE DAMAGE TO THE ENGINE. AFTER DOING RESEARCH, THIS SEEMS TO BE THE TREND FOR A 2007 MAZDA CX7. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287472October 15, 2009
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
TL* THE CONTACT OWNS 2007 MAZDA CX7. WHILE DRIVING APPROXIMATELY 60 MPH SMOKE ENGULFED THE FRONT-END OF THE VEHICLE. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD. ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR INSPECTION, AND THE AIR COMPRESSOR WAS REPLACED. THE VEHICLE STALLED TWO DAYS AFTER THE SERVICE REPAIR. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE FAILURE WAS RELATED TO THE TURBO ENGINE WHICH WAS A RESULT OF THE PRIOR AIR COMPRESSOR MALFUNCTION. CURRENTLY, THE DEALER WAS INSPECTING THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 72,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. UPDATED 02/26/10 *BF UPDATED 04/29/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287171October 13, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I RECENTLY HAD AIR COMPRESSOR GOT ACGO OUT ON MAZDA CX7 JUST OUT OF WARRANTY. ALLEGEDLY, MAZDA IS AWARE OF PROBLEM WITH DESIGN AND DOING NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286579October 6, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
1. NO EVENTS INVOLVED. 2. FAILURE: PREMATURE AIR CONDITIONING COMPRESSOR FAILURE. FAILURE CAUSES OVERHEATING OF COMPONENT WITH SMOKING FROM UNDER HOOD ALONG WITH STRANGE NOISES. 3. COMPRESSOR UNIT HAD TO BE REPLACED BY A DEALERSHIP AT A COST OF OVER $1,000.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285921October 1, 2009
EQUIPMENT
ABOUT A YEAR(8/21/08) AFTER PURCHASE (NEW) MY '07 CX-7 A/C WENT OUT(THE COMPRESSOR) 49,000MI AND OF COURSE IT WAS OUT OF WARRANTY. IT WOULD BE A LITTLE EASIER TOO SWALLOW IF IT WAS JUST ONE PART BUT NO IT USUALLY ENDS IN MOST OF THE SYSTEM BEING REPLACED! THE MAZDA TECH TOLD US THAT THE COMPRESSOR CLUTCH ASSEMBLY FAILED/IMPLODED AND WAS IN FACT GLOWING RED/BURNING INSIDE THE HOUSING. THE FAILED FRAGMENTS ENTERED THE A/C'S SYSTEM AND BASICALLY RUINED THE OTHER PARTS. AFTER GOING ROUND AND ROUND WITH MAZDA CORP. THEY COVERED SOME (COMPESSOR AND A $500 GIFT CARD) WITHOUT MENTION OF FAULT (GO FIGURE!). I REALLY HAD TO STAY ON THEM TO DO ANYTHING. THEY WERE VERY RELUCTANT, EVEN THEN IT COST ME $700! I PAYED MY HALF AND HAD IT REPAIRED AT TIM MARBURGER MAZDA(OUT OF BUSINESS NOW). MY WIFE DOES A LOT OF TRAVEL TO/FROM WORK AND WHAT DO YOU KNOW, ON 9/25/09 AT @87,000 THE SAME THING HAPPENED AGAIN!!!!! NOW, I'M TRUELY PISSED! NOT SURE EVEN IF I HAVE OPTIONS AT THIS POINT. I'M READY TO TAKE THE HIT ON A TRADE IN VALUE OF MY CAR. I FEEL THIS MAY BE A YEARLY OCCURENCE AND I CAN NOT AFFORD IT! IN THE TWO YEARS WE'VE HAD THE CAR/SUV I HAVE HAD NOW 2 A/C COMPLETE FAILURES, 1 BAD IDLER PULLEY, JUST WAITING FOR THE NEXT THING BEFORE I CAN GET RID OF IT. YOU KNOW I TRADED IN A '01 CHEVY TAHOE W/ 225,000 AND NEVER HAD ANY KIND OF PROBLEMS LIKE THIS JUST MINOR UP KEEP THAT I EXPECTED! WE WILL NEVER BUY ANOTHER MAZDA AGAIN. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10285862September 30, 2009
ENGINE AND ENGINE COOLING:ENGINE
2007 MAZDA 2007 AIR CONDITIONING SYSTEM SERVICED AT 53,603 MILES NO DEFECT NOTED DESPITE OUR COMPLAINT OF POOR PERFORMANCE. DEALER SAID IT WAS A DIRTY CABIN FILTER. 53,951 MILES SUDDEN CATASTROPHIC FAILURE OF AIR CONDITIONING COMPRESSOR AND CLUTCH. HEAVY SMOKE AND BURNING ODOR FROM ENGINE COMPARTMENT WIFE AND KIDS EVACUATED WHAT THEY THOUGHT WAS A BURNING CAR ON A BUSY STREET. COMPRESSOR/CLUTCH LOCKED UP BELTS LOSS OF ENGINE ACCESSORIES AND ENGINE COOLING. TURNS OUT THIS IS A KNOWN ISSUE WHICH MAZDA REFUSES TO ACKNOWLEDGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285657September 29, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AC BLOWING WARM AIR AND LOUD NOISE FROM UNDER THE HOOD, SOUNDED LIKE I WAS DRIVING A DIESEL. TOOK CAR TO SHOP TO DETERMINE WHAT WAS CAUSING THE NOISE. AC COMPRESSOR GOING OUT CAR ONLY HAS 41,600 MILES ON IT. AC COMPRESSOR HAS TO BE REPLACED OR RISK MORE DAMAGE TO MOTOR. WARRANTY EXPIRED AT 36,000 MILES. COMPANY FIRST TOLD ME I HAD THE EXTENDED WARRANTY THEN LATER CALLED AND STATED I DID NOT HAVE EXTENDED WARRANTY AND JOB WOULD COST $1,100.00. TOLD THEM I WOULD COME AND GET CAR NOT ABLE TO PAY $1,100.00 FOR REPAIR. CALLED ME BACK LATER AND STATED THAT THEY WOULD COVER 60% IF I WOULD PAY 40%. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284039September 15, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I WAS STRANDED AN HOUR AWAY FROM HOME B/C MY MAZDA CX-7 WOULDN'T START. I HAD TO HAVE IT TOWED BACK TO THE DEALERSHIP AN HOUR AWAY. THE PROBLEM WAS THAT THE AC COMPRESSOR BROKE AND THAT CAUSE THE DRIVE BELT TO BREAK WHICH IN TURN CAUSED A MOTOR MOUNT TO BLOW OUT AND ALL THAT DRAINED MY BATTERY SUCH THAT I HAD TO REPLACE IT AS WELL. THIS HAPPENED LESS THAN A WEEK AGO AND I'M ALREADY HEARING OF OTHERS WHO HAVE ALSO HAD PROBLEMS WITH THEIR AC IN THE SAME TYPE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283917September 14, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I WAS DRIVING HOME ON THURSDAY, 3 SEP 2009 WHEN I HEARD THIS HORRID SOUND COMING FROM UNDER THE HOOD OF MY CAR. I NOTICED SMOKE COMING FROM UNDER THE HOOD AND, FORTUNATELY, I WAS CLOSE TO MY DRIVEWAY SO I WAS ABLE TO PARK AND TURN THE CAR OFF. AT FIRST, I COULDN'T FIGURE OUT THE EXACT LOCATION OF WHERE THE SMOKE WAS COMING FROM BUT THE SMELL OF BURNING RUBBER FORCED ME TO LEAVE IT ALONE AND LET IT SIT OVER NIGHT. THE NEXT MORNING, WHEN I STARTED THE CAR, I NOTICED THAT THERE WAS A REALLY HOT PART ON MY CAR ... I'M NOT MECHANICALLY INCLINED BUT, I KNEW THAT THE METAL PART TURNING A BRIGHT SHADE OF ORANGE IS NOT A GOOD THING. I HAVE A MECHANIC FOR A NEIGHBOR AND I ASKED HIM TO LOOK AT MY CAR. HE IMMEDIATELY ASKED ME IF MY A/C WAS ON (IT WAS ON 1). ONCE I TURNED IT OFF, THE SOUND AND SMOKE WENT AWAY BUT HE TOLD ME THAT THE A/C COMPRESSOR IS SHOT. BEING THAT MY CAR IS ONLY 2 YEARS AND HAS ONLY 29797 MILES ON IT, I CALLED MAZDA (USA) TO SEE IF I COULD TAKE MY CAR TO THE MAZDA DEALERSHIP HERE IN LANDSTUHL, GERMANY AND HAVE IT FIXED - AS IT IS STILL UNDER WARRANTY. SIMPLE ANSWER- NO. I HAVE READ NUMEROUS STORIES ON THE INTERNET ABOUT OTHER 2007 CX-7 OWNERS HAVING THE SAME PROBLEM (AND HOW THE 2008 CX-7'S A/C COMPRESSOR WAS UPDATED, THUS DOES NOT HAVE THE SAME ISSUE), SO MAZDA IS AWARE OF THE PROBLEM, THEY'VE JUST CHOSEN TO REMAIN MUM ABOUT IT. NOW I AM IN A QUANDRY AS TO HOW TO GO ABOUT REPAIRING THIS CAR. I AM IN A DILEMMA OF HAVING TO REPAIR THE CAR BUT AT WHAT EXPENSE? IF I DO IT MYSELF, ANY CHANCE OF HAVING MAZDA STAND BY THE PART IS THROWN INTO QUESTION WHEN I DO RETURN BACK TO THE U.S. IN 2011. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283941September 14, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AIR CONDITIONER STOPPED BLOWING COOL AIR. WAS ON A THREE HOUR TRIP AND STOPPED AT A 4 WAY. THE MAZDA CX-7 ENGINE DIED AND WOULD NOT START. I HAD TO BE PUSHED TO THE SIDE OF A BUSY INTERSECTION. THE DEALERSHIP SAID IT WAS THE A/C COMPRESSOR. THE COMPRESSOR WENT OUT AND CAUSED THE BELT TO SLIP, NOT ALLOWING THE ALTERNATOR TO DO ITS JOB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283458September 9, 2009
ENGINE AND ENGINE COOLING
I WAS DRIVING DOWN THE ROAD WHEN ALL OF A SUDDEN I COULD SMELL SMOKE AND MY AC JUST STOPPED. I TOOK MY 2007 MAZDA CX-7 INTO 3 SHOPS. ONE WAS THE MAZDA DEALER WHERE I BOUGHT THE CAR. ALL 3 PLACES TOLD ME THAT MY AC COMPRESSOR CLUTCH HAD GONE OUT. THE PART AND LABOR IS COSTING ME $750 TO FIX. I HAVE BEEN READING ON SEVERAL ONLINE FORUMS THAT THIS IS A COMMON PROBLEM AND OFTEN LEADS TO THE S-BELT BREAKING AND THE ENTIRE CAR JUST STOPPING WHILE DRIVING. I EVEN HAD ONE OF THE MECHANICS TELL ME THAT IT COULD HAPPEN TO ME AT ANY TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282518September 1, 2009
ENGINE AND ENGINE COOLING
THE AIR CONDITIONER COMPRESSOR ON MY 2007 MAZDA CX-7 WITH APPROXIMATELY 45,000 MILES QUIT WORKING AND THE AIR CONDITIONER STARTED BLOWING HOT AIR. THE FAULTY COMPRESSOR CAUSED THE ENGINE TO SEIZE, START SMOKING PROFUSELY AND STARTED AN INTERNAL FIRE THAT SEVERELY DAMAGED THE ENGINE AND NEARLY CAUSED AN ACCIDENT ON A BUSY HIGHWAY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10282549September 1, 2009
ENGINE AND ENGINE COOLING
VEHICLE BEGAN TO SMOKE FROM UNDER THE HOOD. PULLED TO SHOULDER OF EXPRESSWAY AND SHUT ENGINE OFF. LOOKED UNDER HOOD, THEN TRIED TO RESTART. ENGINE WOULD NOT CRANK. HAD VEHICLE TOWED TO DEALERSHIP. FOUND A/C COMPRESSOR SEIZED AND STARTER DAMAGED FROM ATTEMPTING TO RESTART ENGINE. DEALER REPLACED STARTER, A/C COMPRESSOR, EXP TANK, BELT AND FREON. VEHICLE IS A ONE OWNER WITH 43,203 MILES. DEALER DID SPLIT COST $1879.92/$939.96. WHEN SEARCHING ON LINE, FOUND MANY CUSTOMERS OF SAME VEHICLE W/SAME PROBLEM SEEMS MAZDA KNOWS OF PROBLEM AND HAS CHANGED DESIGN OF COMPRESSOR, BUT WILL NOT RECALL THIS ITEM, EVEN THOUGH VEHICLE CAN LOOSE POWER STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mazda CX-7