Mazda CX-7 Complaints (2010)

155 consumer complaints on file.

#11082328March 31, 2018
EXTERIOR LIGHTING
HEADLIGHT BULBS HAVE BURNED OUT EVERY 6 MONTHS SINCE WE BOUGHT THE VEHICLE IN 2010. OVER THE PAST FEW YEARS, THE LENSES HAVE FOGGED UP TO THE POINT HEADLIGHTS ARE WORTHLESS. TOOK THE VEHICLE TO THE DEALER, ONE SEAL IS BAD AND THE OTHER SIDE HAS MELTED, COST OF REPAIR IS NEARLY $2,000. THIS IS A SAFETY ISSUE AND LOOKS TO BE A COMMON DEFECT IN THIS MAKE/MODEL OF CAR. WE NOW DRIVE THE CAR ONLY DURING DAYLIGHT. IF WE NEED TO AT NIGHT, WE USE HIGH BEAMS EXCLUSIVELY AS WE CAN'T SEE A THING WITH REGULAR HEADLIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080205March 19, 2018
WHEELS, SUSPENSION
AS REQUIRED OF THE RECALL, I WENT TO PARETTI MAZDA TO FOR THE REPLACEMENT OF FRONT LOWER CONTROLS ARMS ON MARCH 14, 2018. AS PER THE RECALL NOTIFICATION AND REPLACEMENT OF PARTS RECEIVED FROM NHTSA INDICATING THE MAZDA DEALER WILL REPLACE BOTH THE LEFT AND RIGHT FRONT LOWER ARMS FREE OF CHARGE AND THAT A RENTAL CAR WOULD BE PROVIDED; HOWEVER, AT THE COMPLETION OF THE REPLACEMENT. PARETTI MAZDA CHARGED ME $65 FOR THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079835March 16, 2018
ENGINE
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. WHILE DRIVING 55 MPH, THE VEHICLE'S TEMPERATURE GAUGE INCREASED. THE VEHICLE SHOOK AND A POPPING NOISE WAS HEARD. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE AND THEN STALLED. A "WARNING STATE OF SHOCK" MESSAGE APPEARED. IN AN ATTEMPT TO COOL THE ENGINE, THE AIR CONDITIONER WAS ACTIVATED. THE VEHICLE WAS TOWED TO ANTELOPE VALLEY MAZDA (1015 AUTO MALL DR, LANCASTER, CA 93534, (661) 945-7590) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR COST. THE CONTACT WAS INFORMED BY THE DEALER THAT THE REPAIRS WOULD BE COVERED UNDER THE VEHICLE'S WARRANTY. THE CONTACT RECEIVED A CALL FROM THE MANUFACTURER INFORMING HER THAT THE ENGINE REPLACEMENT WAS NOT COVERED UNDER THE VEHICLE'S WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. *TT *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079081March 14, 2018
SUSPENSION
RECALL WAS REPORTED OCT 2016 MY WIFE AND FAMILY HAVE BEEN DRIVING AT RISK FOR 5 MONTHS AND ITS GOING TO BE ANOTHER 3 WEEKS TO FIX THIS IS UNACCEPTABLE. WHAT IS MAZDA GOING TO DO TO COMPENSATE FOR THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074677February 24, 2018
EXTERIOR LIGHTING
BOTH LOW BEAM HEAD LIGHTS KEEP GOING OUT. I HAVE HAD THE CAR FOR 3 YEARS IN JULY AND I'VE HAD TO GET GET EACH LIGHT CHANGED 3 TIMES ALREADY. WHEN I GET ONE SIDE FIXED THE OTHER ONE GOES OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067260February 6, 2018
SERVICE BRAKES
BRAKE BOOSTER GOING OUT ON MY 2010 CX-9 AT 97,000 MILES MAZDA IS PLAYING GAMES SAYING IF I BRING TO DEALER AND PAY $120 DIAGNOSTIC FEE, THEY "MAY ASSIST" IF CONFIRMED. SUPERVISOR WOULD NOT QUOTE WORK BUT OFFERED RANGE OF $800-$1300 FOR REPAIR, WOULD NOT PROVIDE HOW MUCH MAZDA WOULD COVER. LOCAL SHOP CHARGES $450. MAZDA RIPOFF!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066157January 31, 2018
SERVICE BRAKES, SUSPENSION
NHTSA RECALL NUMBER 16V-593. MY CAR MAKES A RATTLE WHEN I STEP ON THE BRAKES. WHEN IT IS WET OUTSIDE MY BRAKES MAKE A DIFFERENT NOISE UNTIL THEY DRY OUT. MAZDA SAID IT WASN'T A PROBLEM. ANOTHER BUSINESS I GO TO SAID IT'S PROBABLY THE ROCKER ARMS THAT NEED REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066154January 31, 2018
AIR BAGS
TAKATA RECALL I HAVEN'T HAD AN ACCIDENT, BUT AM VERY WORRIED THAT IF I DO THE AIR BAG MAY EXPLODE. SINCE MY VEHICLE IS A 2010, HOW LONG DOES MAZDA HAVE TO REPAIR THIS VEHICLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063668January 19, 2018
SUSPENSION
FOR 2 YEARS A RECALL HAS BEEN IN EFFECT FOR REPLACING BALL JOINTS ON THIS MODEL. AFTER TALKING TO THE DEALER ON 2 DIFFERENT OCCASIONS , I HAVE BEEN TOLD THAT THEY ARE WAITING ON THE PARTS. ON DEC. 13 2017 I WAS TOLD I WOULD BE CONTACTED WITHIN 30 DAYS BY MAZDA FOR SCHEDULING THIS WORK. BUT STILL NO RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063647January 18, 2018
AIR BAGS
TAKATA RECALL WAS DENIED REPLACEMENT AFTER DROPPING CAR OFF AT DEALERSHIP WHERE I HAD PURCHASED THE CAR NEW. CAR HAS 85,000 MILES. I WAS CALLED BACK FROM DEALERSHIP SERVICE DEPT TELLING ME THAT THEY CANNOT PERFORM 1317F OR 9516E, AIR BAG REPLACEMENT DUE TO MY AIRBAG LIGHT BEING ON. AIRBAG LIGHT WAS NOT ON WHEN DROPPING VEHICLE OFF AND NOT ON WHEN PICKING UP VEHICLE. I NOTIFIED SERVICE ADVISER THAT THERE WAS NO AIRBAG LIGHT ON BEFORE DRIVING AWAY BUT HE SAID THERE WAS NOTHING HE COULD DO SAYING THAT THE REFUSAL CAME FROM CORPORATE. NOW IF MY FAMILY WERE TO GET INJURED OR KILLED BY THIS DEFECTIVE AIRBAG AFTER REFUSAL BY THE DEALER, I COULD HAVE A STRONG CASE AGAINST THEM I THINK. BUT I WOULD RATHER HAVE A SAFE CAR. SERVICE HAD OFFERED DOING AN AIRBAG DIAGNOSTIC AT A CHARGE OF $140.00. NOT KNOWING WHAT THE OTHER CHARGES MIGHT BE TO FIX LIGHT ($1000 COMPUTER) AND NOT KNOWING HOW ACCURATE THE DIAGNOSTIC WILL BE I WAS FORCED TO DENY THE DIAGNOSTICS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055851December 21, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOB KING MAZDA (1545 SILAS CREEK PKWY, WINSTON-SALEM, NC 27127, (336) 714-3177) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055922December 21, 2017
EXTERIOR LIGHTING
HEAD LIGHT BULBS WERE BURNING OUT AND COULD NOT BE REPLACED BECAUSE THE CLIPS WERE BROKEN. I WAS TOLD THIS IS QUITE COMMON IN THE DESIGN AND IN THEIR INFINITE WISDOM, MAZDA REFUSES TO SELL NEW CLIPS, INSTEAD, I WAS FORCED TO BUY TWO NEW HEADLIGHT FIXTURES TO THE TUNE OF $1200 FOR PARTS AND 300 FOR LABOR. I AM NEVER BUYING ANOTHER MAZDA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047140November 18, 2017
SUSPENSION
A FIX FOR THIS RECALL 9716H HAS STILL NOT BEEN RESOLVED. CORROSIVE BALL JOINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042696November 2, 2017
AIR BAGS, STEERING
TAKATA RECALL, I HAVE CONTACTED THE MAZDA DEALERSHIP IN RIDGELAND MS OVER A YEAR AGO AND HAVE YET TO GET MY CAR IN FOR THE AIRBAG REPLACEMENT AND THIS IS FOR THE REPLACE OF THE LOWER CONTROL ARMS, IT HAS BEEN OVER A YEAR AND THE PARTS ARE STILL NOT AVAILABLE FOR REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041679October 31, 2017
AIR BAGS, SUSPENSION
1) WE RECEIVED NOTIFICATION OF THE RECALL WHEN WE PURCHASED THE USED VEHICLE ON 7/8/2017. THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER. THE SAFETY RISK ASSOCIATED WITH THIS RECALL IS THE VEHICLE MAY EXPERIENCE SIGNIFICANT LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040353October 27, 2017
AIR BAGS, SUSPENSION
THE AIRBAG LIGHT HAS BEEN ON FOR PAST YEAR. THE DEALERSHIP SAID THEY CAN MAKE IT TURN OFF BUT I'M ASSUMING SINCE THE LIGHT IS ON MY AIRBAG IS DISABLED AND WON'T WORK WHEN AND IF IT NEEDS TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040284October 26, 2017
AIR BAGS
TAKATA RECALL: MAZDA KEEPS SAYING TO WAIT FOR A SECOND LETTER. IT IS A 2010 AND HAS BEEN YEARS. WHY DON'T THEY REPAIR THE CAR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035661October 23, 2017
SUSPENSION
THERE HAS BEEN A RECALL FOR THE CONTROL ARMS FOR A WHILE NOW AND THE DEALER HAS NO FIX FOR THEM.. SO IM PAYING 367$ A MONTH FOR A CAR THAT I CANNONT DRIVE BECAUSE IT IS NOT SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033463October 15, 2017
SUSPENSION
I RECEIVED A RECALL A YEAR AGO AND HAVE HEARD NOTHING FURTHER. THE RECALL NOTICE REFERENCES NHTSA CAMPAIGN NO. 16V-593. I FAIL TO UNDERSTAND HOW A SAFETY RECALL CAN GO IGNORED BY THE MANUFACTURER AND YOUR AGENCY FOR OVER A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033241October 13, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MAITA MAZDA (2410 AUBURN BLVD, SACRAMENTO, CA) WHERE IT WAS DIAGNOSED THAT A CONNECTOR IN THE AIR BAG WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE DID NOT OCCUR UNTIL AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 77,869.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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