Mazda CX-7 Complaints (2007)

528 consumer complaints on file.

#10364227November 5, 2010
ENGINE AND ENGINE COOLING:ENGINE
I BOUGHT MY 2007 MAZDA CX-7 ON NOVEMBER 2, 2008 FROM TUSTIN MAZDA. FROM DAY ONE I HAVE EXPERIENCED AN INTERMITTENT METAL KNOCKING NOISE WHILE ACCELERATING. IT SOUNDS LIKE 3 OR 4 CLICKS AND I EXPERIENCE A SLIGHT LOSE OF POWER. I HAVE TAKEN THE VEHICLE BACK TO THE DEALER MORE THAN 4 TIMES. SOMETIMES THEY HAVE IT FOR DAYS; THE LAST TIME FOR TWO WEEKS. THE FIRST FEW TIME THEY SAID THEY COULD NOT REPLICATE THE PROBLEM. ABOUT A MONTH AGO THE DEALER SAID THEY FIXED IT. THEY ALSO SAID MY OIL WAS SLUDGY AND SUGGESTED A OIL FLUSH. I DID NOT OP FOR THE OIL FLUSH BECAUSE MY REGULAR MECHANIC SAID THEY ARE OVER-RATED AND A FEW OIL CHANGES SHOULD CLEAR IT UP AND THE OIL THE DEALER USED MAY BE PRONE TO SLUGGING UP. THE NOISE RETURNED ALMOST THE DAY I GOT THE CAR BACK. I RETURNED TWO TO THREE WEEKS LATER AND TOLD THE DEALER SERVICE PEOPLE THE NOISE WAS BACK. THEY KEPT THE VEHICLE FOR TWO WEEKS AND CHARGED ME $252.00 TO RUN TESTS. I WAS TOLD I WOULD NOT HAVE TO PAY IF THE WORK WAS COVERED UNDER WARRANTY. THEY OPENED THE ENGINE UP AND SAID THE ENGINE WAS SLUDGY. THEY TOLD ME MAZDA OF AMERICA WOULD NOT COVER THE WORK AND I MIGHT NEED MAJOR WORK. I AM SUPPOSEDLY LOSING COMPRESSION ON TWO OF THE FOUR CYLINDERS. BECAUSE I CANNOT PROVE I CHANGED MY OIL AND DO HAVE RECEIPTS BEYOND THE OIL CHANGES I HAD AT THE DEALER, THEY SAY IT IS NOT COVERED UNDER WARRANTY. THE VEHICLE ONLY HAS 36,000. I THINK IT HAD ABOUT 15,000 MILES WHEN I BOUGHT IT WHEN I BOUGHT IT. THE DEALER IS TRYING TO TELL ME THEY FIXED THE PROBLEM I HAD BEEN BRINGING IT IN FOR AND THE NOISE I HEAR NOW IS NEW. IT IS NOT, IT'S THE SAME! IN FACT I HEARD IT AGAIN THE DAY AFTER I BROUGHT IT HOME. I HAVE DONE RESEARCH ON THE WEB AND IT APPEARS MAZDA USES THE SAME EXCUSE FOR A LOT OF SIMILAR ISSUES AND DO NOT COVER THE WORK UNDER WARRANTY. THEY ALSO REFUSED TO FIX A RECALL ISSUE I HAD IN REGARDS TO A LETTER THEY SENT ME. THEY SAID I DID NOT NEED THE WORK EVEN THOUGH THE ISSUES I HAVE DESCRIBED ARE ALSO DESCRIBED IN THE LETTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362492October 26, 2010
POWER TRAIN
2007 CX7. NOTHING BUT TROUBLE SINCE I BOUGHT IT NEW IN 07. I TRAVEL ALOT, SO IT DOES HAVE 100K MILES ON IT, BUT SINCE DAY 1 IT'S BEEN AWFUL. REAR VIEW MIRROR KEPT FALLING OFF, AIRBAG INDICATOR LIGHTS AND CHECK ENGINE LIGHT STAYED ON CONSTANTLY. DEALERSHIP HAD THE CAR FOR 21 DAYS TRYING TO FIX THE ELECTRICAL ISSUES AND THE CHECK ENGINE LIGHT, 2 DAYS LATER IT CAME BACK ON. VVT AND ACTUATOR WERE REPLACED AND SO WAS EGR. HARD TICKING NOISE IN THE ENGINE AT START-UP AS WELL AS SITTING IDLE - WAS TOLD IT WAS THE TIMING ASSEMBLY. CAR WAS NO LONGER UNDER WARRANTY, I CALLED MAZDA USA AND COMPLAINED, THEY FINALLY AGREED TO EAT THE COST OF THE REPAIR (THIS WAS AT 75K MILES) - BUT I HAD TO PAY ALMOST $700 IN LABOR CHARGES. 20K MILES LATER, THE TICKING NOISE IS BACK. THE CHECK ENGINE LIGHT STAYS ON CONSTANTLY AND DOESN'T PRODUCE A READ-OUT ON THE COMPUTER CHECK. A/C NOT BLOWING THE COLD AIR THAT IT USED TO EITHER. NOT TO MENTION THE NUMEROUS RECALLS THAT I WAS NEVER NOTIFIED OF ~ HAD I NOT CHECKED ONLINE FOR RECALL EVENTS, I'D HAVE NEVER KNOWN. THERE WERE AT LEAST 4 THAT AFFECTED MY VEHICLE. I'VE SENT NUMEROUS EMAILS TO MAZDA USA REQUESTING SOMETHING BE DONE - THE ENTIRE CAR SHOULD HAVE BEEN RECALLED DUE TO ALL THE ISSUES. NOW AT 100K MILES AND MAJOR MECHANICAL ISSUES, TRADING IT IN ISN'T EVEN AN OPTION. NO RETURN EMAILS & NO RETURN PHONE CALLS FROM MAZDA. THIS IS THE 2ND MAZDA I'VE OWNED - NEVER AGAIN WILL I MAKE SUCH A FOOLISH PURCHASE. I'M A SALESPERSON MYSELF AND CAN'T BELIEVE MAZDA WILL NOT STAND BEHIND THEIR PRODUCT.....ESPECIALLY ONE THAT COSTS $25K. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360531October 14, 2010
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS 2007 MAZDA CX-7. THE CONTACT STATED THAT THE AIR CONDITIONER COMPRESSOR FROZE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND BEGAN TO SMOKE ABNORMALLY. HE THEN ATTEMPTED TO START THE VEHICLE BUT TO NO AVAIL. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE CONTACT STATED THAT TWO DAYS PRIOR TO THE FAILURE, HE RECEIVED NOTIFICATION THAT THE MANUFACTURER WAS EXTENDING THE WARRANTY FOR THE AIR CONDITIONER COMPRESSOR TO THOSE VEHICLE UNDER 60,000 MILES. THE DEALER ADVISED THE CONTACT THAT HE WOULD BE LIABLE FOR REPAIRS BECAUSE THE VEHICLE WAS OVER THE MILEAGE RESTRICTION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 61,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10359601October 8, 2010
ENGINE AND ENGINE COOLING:ENGINE
2007 MAZDA CX-7 BEGIN MAKING LOUD CLICKING NOISE IN AUGUST 2010. TOOK VEHICLE TO REPAIR FACILITY AND WAS TOLD THE ENGINE NEEDED TO BE REPLACED SOON, TIMING CHAIN WAS LOOSE, AND TWO ENGINE MODULES WERE GIVING FAULTY READINGS. GOT A 2ND OPINION FROM A MAZDA CERTIFIED TECH WITH SAME ADVICE. HAVE ALL REPAIR AND MAINTENANCE REGARDS TO SHOW THAT IT WAS NOT A RESULT OF VEHICLE NEGLECT. VEHICLE HAS 79,000 MILES ON IT AND HAS BEEN USED FOR PRIMARILY HIGHWAY TRAVEL. ALSO HAD AN ISSUE WITH COMPRESSOR WHICH I HAD TO REPLACE AT MY OWN COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358428September 30, 2010
POWER TRAIN
2007 MAZDA CX7 BEGAN MAKING A RATTLING NOISE AT START-UP...NOISE WOULD GO AWAY QUICKLY AND CAR, WHICH HAS 27000 MILES AND HAS HAD NO PREVIOUS PROBLEM, RAN GREAT. DEALER SAYS IT'S A "MAJOR ISSUE", AT LEAST A BAD TIMING CHAIN, BUT SAYS THEY WILL FIX IT UNDER THE 60,000 MILE POWER TRAIN WARRANTY. SAW ON AN EDMONDS WEB SITE THAT THIS SEEMS TO BE A PROBLEM WITH THIS MODEL OF CAR AND THAT MOST FOLKS HAVEN'T BEEN SO LUCKY WITH MAZDA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358330September 29, 2010
ENGINE AND ENGINE COOLING, POWER TRAIN
I OWN A 2007 MAZDA CX7 AND IT WAS BEEN AT THE DEALER EVERY MONTH THIS SUMMER AND I'M ON MY SECOND LONER CAR. THE TROUBLE STARTED LAST SUMMER WITH PINGING AND TURBO LAG. THAT SEEMED TO STOP AND THE DEALER SAID THAT IT WAS A SOFTWARE ISSUE. BUT THIS SUMMER WE HAVE HAD THREE SEPARATE ISSUES. 1. TRANSFER CASE LEAK. FIXED. 2. ENGINE STABILIZER LEAK. FIXED. 3. VARIABLE VALVE TIMING ACTUATOR VVTA. CURRENTLY IN SHOP. CAR LOUDLY "GROWLS" TO LIFE, SQUEAKY BELT, DIFFICULTY STARTING, TOLD BY DEALER THAT WILL EVENTUALLY CAUSE ENGINE TROUBLE IF NOT FIXED. THIS HAS ALL BEEN SINCE JULY!!! WE ARE JUST SHY OF 30K AND THE WARRANTY EXPIRES NEXT MONTH. I AM VERY AFRAID THAT SOMETHING ELSE WILL GO WRONG AND WE WILL END UP PAYING FOR IT. UPON READING A FEW CX7 WEB SITES AND BLOGS, IT HAS BECOME CLEAR THAT THIS VVTA ISSUE WILL LEAD TO A TIMING BELT FAILURE AND ENGINE LOSS. I HAVE A LITTLE LESS THEN 30,000 MILES ON THIS CAR AND BOUGHT IT NEW. UNFORTUNATELY THIS SEEMS TO BE A RELATIVELY COMMON OCCURRENCE IN THE 2007 MODEL. PLEASE ISSUE A RECALL SO THAT THIS DEFECT CAN BE ADDRESSED PRIOR TO ENGINE FAILURE AND NOT AT OWNERS EXPENSE. THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357816September 27, 2010
ENGINE AND ENGINE COOLING, POWER TRAIN
THE TIMING CHAIN IS MESSED UP ON MY 2007 MAZDA CX-7 IT ONLY HAS 85K MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356318September 19, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
2007 MAZDA CX7, BROKEN AIR COMPRESSOR AT 30000 MILES WHICH DESTROYS SERPENTINE BELT AND RISKS OVERHEATING ENGINE, CAUSING BURNING SMELL AND EVENTUALLY SMOKE. PROBLEM IS NOT UNIQUE TO ME AND MY VEHICLE HAVING READ THE INTERNET FOR NUMEROUS SIMILAR REPORTS FROM OTHERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356280September 18, 2010
ENGINE AND ENGINE COOLING, POWER TRAIN
OUR 2007 CX-7 MAZDA DEVELOPED NOISE. WE RECEIVED LETTER FROM DEALERSHIP REGARDING POSSIBLE NEED TO FIX AC COMPRESSOR. ABOUT 10 DAYS LATER ON SEPT.5 2010 WE TOOK A TRIP AND DID NOT TURN ON THE AC BUT A LOUD NOISE DEVELOPED AND WE LOST ACCELERATION ABILITY. NO WARNING LIGHT EVER CAME ON. OUR CAR HAS ABOUT 40,000 MILES ON IT. TOWED IT TO MAZDA DEALERSHILP. THEY SAID THEY COULDN'T TELL WHAT WAS WRONG. SEVERAL DAYS LATER THEY SAID THE TURBO HAD FAILED AND THE ENGINE IS RUINED AND WOULD NEED REPLACING. THEY SAID THAT THE ENGINE HAD NO OIL (REMEMBER, NO WARNING LIGHT) AND THEY FOUND SLUDGE, INDICATING NEGLECT. WE HAVE HAD OIL CHANGES AS REQUIRED. THEY HAVE NOT AGREED TO FIX IT. WE HAVE FOUND NUMEROUS OTHER OWNERS OF SAME MODEL AND YEAR ONLINE ON EDMUNDS.COM. IT SEEMS TO BE A PROBLEM FOR THIS PARTICULAR MODEL AND YEAR AND THE DEALERS RESPONSE IS TO DENY HONORING WARRANTY DUE TO "SLUDGE". OUR NEXT MOVE IS TO TAKE IT TO THE DEALERSHIP WE PURCHASED IT FROM OUT OF TOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355831September 15, 2010
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE TRAVELING 45 MPH USING THE AIR CONDITIONER THE CONTACT NOTICED THAT THE AIR CONDITIONER HAD SUDDENLY STOPPED FUNCTIONING, SECONDS LATER THE CONTACT NOTICED A BURNING SMELL INSIDE OF THE VEHICLE. THE VEHICLE HAS NOT BEEN DIAGNOSED AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 61000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10355828September 15, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE TRAVELING 60 MPH THE CONTACT NOTICED THAT THE CHECK ENGINE LIGHT HAD APPEARED ON THE DASHBOARD, SECONDS LATER THE CONTACT NOTICED THAT THE VEHICLE HAD SUDDENLY SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT HAD THE ENGINE REPLACED DUE TO THE TIMING CHAIN BREAKING. THERE WERE NO PRIOR WARNINGS. THE CURRENT MILEAGE WAS 61000 AND THE FAILURE MILEAGE WAS 58000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354894September 10, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ELECTRICAL SYSTEM, SUSPENSION:REAR, POWER TRAIN, TIRES
I HAVE A 2007 MAZDA CX-7. IT IS A VERY BEAUTIFUL CAR BUT ALSO HAS TONS OF PROBLEMS. AT 15000 MILES IT WAS LEAKING OIL AND THEY REPLACE THE ENGINE GASKETS. THEN LATER WAS ALSO LEAKING OIL. WAS TOLD BY THE DEALER THAT IT WAS NOT. TOOK IT TO SOMEONE ELSE WHO SAID IT WAS LEAKING FROM THE TIMING CHAIN. MAZDA RESEALED IT. SINCE THEN MY CAR DOESN'T SHIFT PROPERLY GOING UP AND DOWN HILLS. MY AIR CONDITIONER IS HOT AND MAKES A FUNNY SOUND. MY CAR HAS LOSS OF POWER AND SOUND LIKE A DIESEL. OVERALL I THINK THAT MAZDA NEEDS TO STEP UP AND TAKE CARE OF THE PROBLEMS OR THEY WILL NOT GET MANY RETURNING CUSTOMERS! SOMETHING NEEDS TO BE DONE! IT WAS A 35000 DOLLAR CAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354552September 8, 2010
ENGINE AND ENGINE COOLING
2007 MAZDA CX-7 TIMING CHAIN ISSUE THAT NEEDS TO BE REPLACED FOR FREE. THE WARRANTY COMPANY IS TRYING TO NOT PAY THE CLAIM. I WAS DRIVING 20MPH AND MY CAR DIED. IT WAS TOWED TO THE DEALERSHIP. THEY SAID THIS NEVER HAPPENS. I HAVE GOTTEN ALL OF THE OIL CHANGED IN MY CAR WHEN IT NEEDED TO BE AND THEY ARE TRYING TO SAY THAT I DID SOMETHING TO THE VEHICLE. I'M 42 YEARS OLD AND PAID ALOT OF MONEY FOR THIS VEHICLE. I DO KNOW HOW TO TAKE CARE OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354090September 7, 2010
ENGINE AND ENGINE COOLING:ENGINE
TIMING CHAIN BROKE AND DAMAGED ENGINE MAZDA CX-7 - 2007. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354063September 6, 2010
POWER TRAIN
MY 2007 CX-7 HAD BEEN MAKING A NOISE FOR A COUPLE OF WEEKS SO I HAD IT CHECKED OUT BY TWO DIFFERENT PLACES AND WAS TOLD BY BOTH THAT THE TIMING CHAIN IS ABOUT TO BREAK. IT HAS 66K MILES WHICH SEEMS LOW TO BE HAVING THIS KIND OF PROBLEM. I WILL BE TAKING IT TO THE MAZDA DEALERSHIP BUT SINCE I'M OVER THE 60K MY WARRANTY HAS EXPIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353480September 2, 2010
POWER TRAIN
LIKE TONS OF OTHER REPORTS ONLINE, MY 2007 CX-7 IS HAVING A TIMING CHAIN/VVT ACTUATOR FAILURE AT AROUND 40000MILES. LUCKILY, AFTER READING THE REPORTS ONLINE, I TOLD MY MAZDA DEALERSHIP ABOUT THIS PROBLEM AND THEY ARE IN THE PROCESS OF REPAIRING WHILE TIMING CHAIN WAS AT ITS BREAKING POINT (THAT WOULD HAVE RESULTED IN A BLOWN UP ENGINE WHILE DRIVING). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353571September 2, 2010
ENGINE AND ENGINE COOLING:ENGINE
WITHOUT WARNING OF ANY KIND THIS CAR SIMPLY STOPPED AND WOULD NEVER START AGAIN. WE ARE CURRENTLY REPAIRING THIS VEHICLE. OIL CHAIN FAILURE WHICH CAUSED TIMING CHAIN TO JUMP THE GEARING, REPAIRING THE VALVES SUBSEQUENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353627September 2, 2010
ENGINE AND ENGINE COOLING
WHILE NORMAL DRIVING, THE 2007 MAZDA CX-7 STOPPED RUNNING. IT WAS TOWED TO THE LOCAL MAZDA DEALERSHIP (SAN ANTONIO, TX). UPON FURTHER INVESTIGATION, THE CONSUMER WAS INFORMED THAT A NEW ENGINE WAS REQUIRED DUE TO EXCESSIVE SLUDGE BUILD-UP IN THE ENGINE. ADDITIONALLY, THE CONSUMER WAS TOLD THAT THIS REPAIR WOULD NOT BE COVERED BY THE WARRANTY DUE TO LACK OF REQUIRED MAINTENANCE RESULTING IN SLUDGE BUILD-UP. THE VEHICLE WAS MAINTAINED IN ACCORDANCE WITH THE OWNERS MANUAL, BUT THE CONSUMER WAS TOLD APPROX. $7000.00 FOR AN ENGINE REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353626September 2, 2010
POWER TRAIN
MAZDA 2007 CX-7 ENGINE SEIZED. HEARD A CLICKING SOUND FOR A FEW SECONDS AT THE START-UP OF THE VEHICLE INTERMITTENTLY AND WOULD GO AWAY. THIS WENT ON FOR A FEW WEEKS, BUT DID NOT OCCUR EVERYTIME THE CAR STARTED. CAR SEIZED AT A TRAFFIC LIGHT AND FAILED TO OPERATE NORMALLY, LOUD CLANGING NOISE FOLLOWED BY DECREASE IN SPEED, COULD NOT GET THE VEHICLE PAST 15 MPH. CAR HAS 30,000 MILES, CALLED DEALER SINCE VEHICLE IS STILL UNDER WARRANTY. DEALER INDICATES THAT ENGINE AND TURBO NEED TO BE REPLACED AND HAS CONTACTED MAZDA FOR WARRANTY VERIFICATION. NO OIL IN CAR, AND MECHANIC REPORTS SLUDGE IN OIL PAN. DEALER REQUESTED RECEIPTS FOR ALL OIL CHANGES AND PARTS SINCE I PERFORMED ALL MAINTENANCE. I HAVE NO RECEIPTS. FROM READING THE HORROR STORIES FROM SIMILAR INDIVIDUALS ONLINE WITH SAME PROBLEM, MAZDA WILL MORE THAN LIKELY DECLINE MY WARRANTY AND CLAIM THAT I THE OWNER DID NOT PROPERLY MAINTAIN THE VEHICLE. I HAVE HAD SEVERAL PAST PROBLEMS WITH MY VEHICLE SINCE ITS PURCHASE AND HAVE HAD WARRANTY SERVICE WORK PERFORMED ON NUMEROUS OCCASIONS. WITH ALL THE TIMES THAT MY VEHICLE WAS IN SERVICE, I WAS NOT NOTIFIED OF A MAZDA SERVICE BULLETIN #01-002/08, WHICH ADDRESSES CERTAIN VIN # 2007 CX-7'S (MINE QUALIFIES) TO HAVE A VARIABLE VALVE TIMING REPLACED DUE TO NUMEROUS ENGINE FAILURES COINCIDING WITH THE PROBLEM THAT I HAVE EXPERIENCED. THE BULLETIN INDICATES THAT ONLY CUSTOMERS WHO COMPLAIN OF ENGINE NOISE WILL BE TREATED WITH WARRANTY REPLACEMENT SERVICE. SINCE I HAD NO INCLINING OF THE ONGOING ISSUES WITH THE 2007 CX-7, I AM BEING PENALIZED FOR HAVING TO PAY FOR THE ENGINEERING DEFECTS WITH THE MAZDA 2007 CX-7. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351727August 25, 2010
ENGINE AND ENGINE COOLING
MAZDA CX-7 WITH LESS THAN 90,000 HAS ENGINE LIGHT ON DUE TO BAD VARIABLE ACTUATOR FOR THE ENGINE AND BAD OIL CONTROL VALVE. I HAVE HAD REGULAR OIL CHANGES AND MAINTENANCE. THE COST OF REPAIR IS $1700. LAST YEAR I SPENT $3000.00 DUE TO AIR CONDITIONER AND OTHER PROBLEMS WITH THE CAR WITH LESS THAN 60,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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