Mazda CX-5 Service Bulletins (2013)

824 manufacturer communications on file.

• September 24, 2021•Document ID: 10201777

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; EQUIPMENT

  Mfr Comm. #:

  MT-002-21

  Date Added:

  October 2, 2021

  Manufacturer:

  MAZDA

  Summary

  Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of 85% ethanol and 15% gasoline, All Mazda vehicles can run on gasoline containing up to 10% ethanol (E10) but only some 1999-2001 B3000 trucks can run on gasoline with more than 10% ethanol blended. E10 compatible vehicles: All Mazda vehicles. E85 compatible vehicles: 1999-2001 B3000 Mazda trucks with the 8th VIN digit is V. What if a customer puts E85 in there Mazda vehicle? Symptoms include: Rough Running, Lean Codes, Misfires and/or misfire codes, Lack of power, Poor fuel economy, Spark knock, Mechanical engine damage.

  Associated Products (113)

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  Associated Documents

  • DownloadMC-10201777-0001.pdf↗
• September 16, 2021•Document ID: 10201774

  Service Bulletin/Repair Instructions
  SEATS; EQUIPMENT

  Mfr Comm. #:

  09-027-21-3829

  Date Added:

  October 2, 2021

  Manufacturer:

  MAZDA

  Summary

  Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. This concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the retaining mechanism of the seat lifter causing the seat to gradually move downward. To eliminate this concern, the play in the lift mechanism gears has been reduced.

  Associated Products (8)

  2017 Mazda Mazda62016 Mazda CX-52016 Mazda Mazda62015 Mazda CX-52015 Mazda Mazda62014 Mazda CX-52014 Mazda Mazda62013 Mazda CX-5
  Associated Documents

  • DownloadMC-10201774-0001.pdf↗
• September 3, 2021•Document ID: 10201768

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  05-001-21-3826

  Date Added:

  October 2, 2021

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil pressure switch B) stuck on, P0847:00 - Oil pressure switch No. 2 (oil pressure switch A) stuck on, P0872:00 - Oil pressure switch No. 3 (oil pressure switch A) stuck on, P0780:00 - Gear shifting malfunction, P1738:00 Automatic transaxle internal malfunction. This is caused by the oil pressure switch A and/or B at the control valve body temporarily or permanently getting stuck due to contamination entering the passage. To correct the problem, some mass production changes have been implemented to reduce contamination and improve the DTC diagnostic logic. NOTE: If the vehicle also has a delayed engagement concern, this TSB is not applicable. Refer to the instructions on MGSS (SLOW ENGAGING AFTER OPERATING SELECTOR LEVER FROM N TO D POSITION [FW6A-EL/FW6AX-EL]) or (SLOW ENGAGING AFTER OPERATING SELECTOR LEVER FROM N TO D POSITION [EW6A-EL/EW6AX-EL]) for proper diagnosis and repair procedure.

  Associated Products (39)

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  Associated Documents

  • DownloadMC-10201768-0001.pdf↗
• August 24, 2021•Document ID: 10200933

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  01-006-21-3779a

  Date Added:

  September 3, 2021

  Manufacturer:

  MAZDA

  Summary

  This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

  Associated Products (158)

  2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-5+ 138 more
  Associated Documents

  • DownloadMC-10200933-0001.pdf↗
• August 17, 2021•Document ID: 10200527

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  09-025-21-3824

  Date Added:

  August 24, 2021

  Manufacturer:

  MAZDA

  Summary

  This service bulletin provides information regarding the proper use of the driver’s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage.

  Associated Products (189)

  2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda3+ 169 more
  Associated Documents

  • DownloadMC-10200527-0001.pdf↗
• July 29, 2021•Document ID: 10199720

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  MT-004-21

  Date Added:

  August 3, 2021

  Manufacturer:

  MAZDA

  Summary

  NAVIGATION UPDATES FOR TOMTOM NAVIGATION SYSTEM. Some customers may request updates for their vehicle's navigation system. Refer customers to Mazdausa.com.

  Associated Products (9)

  2015 Mazda CX-52015 Mazda CX-92015 Mazda Mazda62014 Mazda CX-52014 Mazda CX-92014 Mazda Mazda62013 Mazda CX-52013 Mazda CX-92013 Mazda Mazda3
  Associated Documents

  • DownloadMC-10199720-0001.pdf↗
• July 19, 2021•Document ID: 10199714

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  02-002-21-3769a

  Date Added:

  August 2, 2021

  Manufacturer:

  MAZDA

  Summary

  Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.

  Associated Products (46)

  2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-5+ 26 more
  Associated Documents

  • DownloadMC-10199714-0001.pdf↗
• June 15, 2021•Document ID: 10198673

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  SA-030-21a

  Date Added:

  July 2, 2021

  Manufacturer:

  MAZDA

  Summary

  There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method A. Auxiliary Key Trace Cut Method If only one auxiliary key is lost/missing, some key cutting machines can trace cut a new key blank. 1. Trace cut the new auxiliary key blank(s). B. Auxiliary Key Code Cut Method If both auxiliary keys are lost/missing, use this method for cutting new auxiliary key blank(s). 1. Confirm you have access to a Mazda approved key cutting machine. See “Mazda Approved Key Cutting Machine” table.

  Associated Products (45)

  2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-5+ 25 more
  Associated Documents

  • DownloadMC-10198673-0001.pdf↗
• June 9, 2021•Document ID: 10198689

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  SA-041-21

  Date Added:

  July 1, 2021

  Manufacturer:

  MAZDA

  Summary

  Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section once a part is selected. Accessories E-catalog For models prior to 2016: Accessory Parts and Installation Instructions

  Associated Products (154)

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  Associated Documents

  • DownloadMC-10198689-0001.pdf↗
• June 7, 2021•Document ID: 10198691

  Service Bulletin/Repair Instructions
  VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

  Mfr Comm. #:

  SA-040-21

  Date Added:

  July 1, 2021

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

  Associated Products (121)

  2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda3+ 101 more
  Associated Documents

  • DownloadMC-10198691-0001.pdf↗
• June 1, 2021•Document ID: 10198574

  Service Bulletin/Repair Instructions
  VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

  Mfr Comm. #:

  MT-003-21

  Date Added:

  June 29, 2021

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflections all converge at one point, focusing and concentrating the light onto the street below.

  Associated Products (121)

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  Associated Documents

  • DownloadMC-10198574-0001.pdf↗
• May 13, 2021•Document ID: 10194891

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  SA-034-21

  Date Added:

  June 3, 2021

  Manufacturer:

  MAZDA

  Summary

  When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the DCA8000 OR GR8 battery charger SST to maintain battery voltage.

  Associated Products (45)

  2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-5+ 25 more
  Associated Documents

  • DownloadMC-10194891-0001.pdf↗
• May 11, 2021•Document ID: 10194714

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  SA-032-21

  Date Added:

  June 3, 2021

  Manufacturer:

  MAZDA

  Summary

  There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.

  Associated Products (51)

  2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda3+ 31 more
  Associated Documents

  • DownloadMC-10194714-0001.pdf↗
• May 7, 2021•Document ID: 10194659

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT

  Mfr Comm. #:

  MT-002-21

  Date Added:

  June 1, 2021

  Manufacturer:

  MAZDA

  Summary

  When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGINE button. The aftermarket accessory may create electrical interference, which may interfere with programming.

  Associated Products (63)

  2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-5+ 43 more
  Associated Documents

  • DownloadMC-10194659-0001.pdf↗
• May 5, 2021•Document ID: 10194657

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  MT-001-21

  Date Added:

  June 1, 2021

  Manufacturer:

  MAZDA

  Summary

  If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed.

  Associated Products (100)

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  Associated Documents

  • DownloadMC-10194657-0001.pdf↗
• May 4, 2021•Document ID: 10194762

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  SA-030-21

  Date Added:

  June 2, 2021

  Manufacturer:

  MAZDA

  Summary

  Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method, B. Auxiliary Key Code Cut Method

  Associated Products (45)

  2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-5+ 25 more
  Associated Documents

  • DownloadMC-10194762-0001.pdf↗
• March 15, 2021•Document ID: 10189797

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  MT-001-21

  Date Added:

  April 5, 2021

  Manufacturer:

  MAZDA

  Summary

  If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed.

  Associated Products (101)

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  Associated Documents

  • DownloadMC-10189797-0001.pdf↗
• March 12, 2021•Document ID: 10189816

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  06-002-21-3782

  Date Added:

  April 5, 2021

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

  Associated Products (19)

  2021 Mazda CX-32020 Mazda CX-32019 Mazda CX-32018 Mazda CX-32017 Mazda CX-32017 Mazda CX-92017 Mazda Mazda62016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda32016 Mazda Mazda62015 Mazda CX-52015 Mazda Mazda32015 Mazda Mazda62014 Mazda CX-52014 Mazda Mazda32014 Mazda Mazda62013 Mazda CX-5
  Associated Documents

  • DownloadMC-10189816-0001.pdf↗
• February 8, 2021•Document ID: 10188016

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  01-006-21-3779

  Date Added:

  March 3, 2021

  Manufacturer:

  MAZDA

  Summary

  This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

  Associated Products (193)

  2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda3+ 173 more
  Associated Documents

  • DownloadMC-10188016-0001.pdf↗
• February 8, 2021•Document ID: 10188015

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  01-005-21-3778

  Date Added:

  March 3, 2021

  Manufacturer:

  MAZDA

  Summary

  The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.

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  Associated Documents

  • DownloadMC-10188015-0001.pdf↗