Mazda CX-5 Service Bulletins (2021)
491 manufacturer communications on file.
- March 8, 2021•Document ID: 10189946Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR; VISIBILITY
- Mfr Comm. #:
- SA-022-21
- Date Added:
- April 6, 2021
- Manufacturer:
- MAZDA
SummaryWhen performing the MGSS Workshop Manual 360ð View Monitor System Aiming Procedure, M-MDS may show error message "Procedure unsuccessful". This may be caused by light glare on the SST.
Associated Products (5)Associated Documents - March 8, 2021•Document ID: 10189871Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-020-21
- Date Added:
- April 5, 2021
- Manufacturer:
- MAZDA
SummaryKey Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life.
Associated Products (5)Associated Documents - February 22, 2021•Document ID: 10188031Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SA-012-21a
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummaryMAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Troubleshooting, Reception Level Inspection, Dealer Processes, Conditions for Remote Engine Start Will Not Function, Conditions for Remote Engine Start Function Will turn engine OFF, Educational Videos, Resources
Associated Products (4)Associated Documents - February 22, 2021•Document ID: 10188029Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES; EQUIPMENT ADAPTIVE/MOBILITY; EXTERIOR LIGHTING
- Mfr Comm. #:
- SA-013-21a
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummaryIMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App, Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
Associated Products (4)Associated Documents - February 8, 2021•Document ID: 10188016Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 01-006-21-3779
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummaryThis service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
Associated Products (8)Associated Documents - February 8, 2021•Document ID: 10188015Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 01-005-21-3778
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummaryThe Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
Associated Products (8)Associated Documents - February 5, 2021•Document ID: 10188014Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 01-004-21-3773
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may have the check engine light on with DTC P0524:00 or P055F:00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become stuck, resulting in improper operation of the oil pump and improper oil pressure.
Associated Products (1)Associated Documents - February 3, 2021•Document ID: 10188025Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SA-016-21
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummarySome customers may complain about not being able to answer an iPhone incoming call via Bluetooth using the steering wheel controls or the commander switch. The infotainment center display answer button may be grayed out. This may be caused by an iPhone phone setting with iOS 14.2 and iOS 14.3. No vehicle repair is needed.
Associated Products (2)Associated Documents - February 2, 2021•Document ID: 10188030Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-012-21
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummaryMAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Troubleshooting, Reception Level Inspection, Dealer Processes, Conditions for Remote Engine Start Will Not Function, Conditions for Remote Engine Start Function Will turn engine OFF, Educational Videos, Resources
Associated Products (4)Associated Documents - February 2, 2021•Document ID: 10188028Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES; EXTERIOR LIGHTING; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-013-21
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummaryIMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App, Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
Associated Products (4)Associated Documents - February 2, 2021•Document ID: 10188027Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SA-014-21
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummarySome customers may complaint about an infotainment reboot. The infotainment system recovers if the Navigation SD card is removed (see attached video). Mazda is currently investigating this concern. Contact Hotine for the latest information.
Associated Products (4)Associated Documents - January 26, 2021•Document ID: 10186701Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 07-001-21-3775
- Date Added:
- February 5, 2021
- Manufacturer:
- MAZDA
SummaryA musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. âÂÂMazda Air Cooling Coil Coatingâ is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.
Associated Products (7)Associated Documents - January 26, 2021•Document ID: 10186699Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- 02-003-21-3777
- Date Added:
- February 5, 2021
- Manufacturer:
- MAZDA
SummarySome customers may complain that the steering wheel is off center more than 3ð even when driving straight on a flat road.
Associated Products (7)Associated Documents - January 26, 2021•Document ID: 10186696Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 01-003-21-3776
- Date Added:
- February 5, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. P2507:00: PCM battery voltage low input
Associated Products (5)Associated Documents - January 25, 2021•Document ID: 10186810Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SA-008-21
- Date Added:
- February 6, 2021
- Manufacturer:
- MAZDA
SummaryDTC P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added.
Associated Products (1)Associated Documents - January 22, 2021•Document ID: 10186809Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- SA-007-21
- Date Added:
- February 6, 2021
- Manufacturer:
- MAZDA
SummarySome customers may complain that their seat warmers or seat ventilation do not turn on when the engine is restarted after being left on when turning off the engine. The logic has changed from previous Mazdas where the seat warmers and seat ventilation automatically turned on when the engine was restarted.
Associated Products (3)Associated Documents - January 21, 2021•Document ID: 10186705Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 09-004-21-3772
- Date Added:
- February 5, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has been trapped and condensed between the paint and the RAPGARD. These types of stains can be removed with a heat gun or an infrared drier.
Associated Products (7)Associated Documents - January 21, 2021•Document ID: 10186704Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- 09-003-21-3771
- Date Added:
- February 5, 2021
- Manufacturer:
- MAZDA
SummaryWhen encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
Associated Products (7)Associated Documents - January 21, 2021•Document ID: 10186703Service Bulletin/Repair InstructionsEQUIPMENT; VEHICLE SPEED CONTROL; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-002-21-3770
- Date Added:
- February 5, 2021
- Manufacturer:
- MAZDA
SummaryIn accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
Associated Products (6)Associated Documents - January 21, 2021•Document ID: 10186698Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- 02-002-21-3769
- Date Added:
- February 5, 2021
- Manufacturer:
- MAZDA
SummarySome automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains.
Associated Products (7)Associated Documents