Mazda CX-5 Service Bulletins (2017)
572 manufacturer communications on file.
- September 30, 2019•Document ID: 10165676Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- MT-002-19
- Date Added:
- October 4, 2019
- Manufacturer:
- MAZDA
SummaryIf an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine may fail prematurely. Metallic debris from the old engine (with catastrophic internal mechanical failure) may rest inside the intake manifold. When the new engine assembly is installed, debris in the intake manifold will be ingested into the new engine and cause internal damage.
Associated Products (106)2020 Mazda Mazda32019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda22018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda22017 Mazda Mazda3+ 86 moreAssociated Documents - September 16, 2019•Document ID: 10165341Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- 04-004-19-3622
- Date Added:
- September 23, 2019
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support.
Associated Products (7)Associated Documents - September 6, 2019•Document ID: 10165350Service Bulletin/Repair InstructionsSTRUCTURE:BODY:HOOD; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-040-19
- Date Added:
- September 23, 2019
- Manufacturer:
- MAZDA
SummarySome customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
Associated Products (31)2019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-9+ 11 moreAssociated Documents - August 30, 2019•Document ID: 10164279Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR; STRUCTURE
- Mfr Comm. #:
- 09-034-19-3617
- Date Added:
- August 31, 2019
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit cracking (1) at the lower part of the rear side, rear door garnish (2). This concern is caused by excess stress applied to the rear door garnish. To eliminate this concern, the clip and tape position on the rear door garnish has been improved.
Associated Products (3)Associated Documents - August 23, 2019•Document ID: 10164267Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 01-016-19-3627
- Date Added:
- August 30, 2019
- Manufacturer:
- MAZDA
SummarySome vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded. P0524:00 - Engine oil pressure too low. This is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or oil control valve (OCV). The temporary entry of the foreign object triggers a check engine light on, but rough idle will not be produced until a later time.
Associated Products (19)2018 Mazda CX-32018 Mazda Mazda32017 Mazda CX-32017 Mazda CX-52017 Mazda Mazda32017 Mazda Mazda62016 Mazda CX-32016 Mazda CX-52016 Mazda Mazda32016 Mazda Mazda62015 Mazda CX-52015 Mazda Mazda32015 Mazda Mazda62014 Mazda CX-52014 Mazda Mazda32014 Mazda Mazda62013 Mazda CX-52013 Mazda Mazda32012 Mazda Mazda3Associated Documents - August 16, 2019•Document ID: 10164045Service Bulletin/Repair InstructionsBACK OVER PREVENTION
- Mfr Comm. #:
- 09-032-19-3579
- Date Added:
- August 21, 2019
- Manufacturer:
- MAZDA
SummarySome customers may experience improper operation of the rear parking system with beep sounds coming from the rear parking sensor when there are no obstacles behind the vehicle. This occurs when the blower fan is on (at any fan speed) and the transmission is in "R" position. The concern is caused by electrical noise from the blower fan controller circuit affecting the rear parking sensor circuit. To eliminate this concern, the harness to the rear parking sensor has been twisted to improve its tolerance to electrical noise.
Associated Products (3)Associated Documents - August 12, 2019•Document ID: 10163826Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- 09-020-19-3524a
- Date Added:
- August 15, 2019
- Manufacturer:
- MAZDA
SummarySome customer may complain of warping on the driver and/or passenger side seat cushion trim, which may cause poor appearance complaints. This is caused by a gap between the leather seat surface and the seat cushion pad due to insufficient tension on the seat trim. To eliminate this concern, a non-woven fabric has been attached to the backside of the seat trim to increase tension.
Associated Products (3)Associated Documents - August 7, 2019•Document ID: 10163827Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-031-19-3625
- Date Added:
- August 15, 2019
- Manufacturer:
- MAZDA
SummaryAfter the installation of a new instrument cluster, the message "Fctry" or âÃÂÃÂFactoryâÃÂàis displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Some new instrument clusters are in the factory mode setting. Factory mode cancellation is required. NOTE: The concern is applicable to Calsonic Kansei instrument clusters. Not all trim levels are affected.
Associated Products (21)2019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda62018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda22018 Mazda Mazda62017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda22017 Mazda Mazda62016 Mazda CX-32016 Mazda CX-92016 Mazda Mazda22016 Mazda Mazda62015 Mazda Mazda6+ 1 moreAssociated Documents - August 7, 2019•Document ID: 10163825Service Bulletin/Repair InstructionsEXTERIOR LIGHTING; VISIBILITY; ELECTRICAL SYSTEM; SERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- 09-010-19-3624
- Date Added:
- August 15, 2019
- Manufacturer:
- MAZDA
SummarySome customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at ground point (3), where attachment bolt (4) is seated, may create a poor front harness ground connection. Customers concern can be resolved by sanding off paint at ground point (3) where attachment bolt (4) is seated. After installing the bolt (4), apply touch-up paint to the exposed base material area of the front fender stay.
Associated Products (26)2019 Mazda CX-32019 Mazda CX-52019 Mazda Mazda22019 Mazda Mazda62018 Mazda CX-32018 Mazda CX-52018 Mazda Mazda22018 Mazda Mazda32018 Mazda Mazda62017 Mazda CX-32017 Mazda CX-52017 Mazda Mazda22017 Mazda Mazda32017 Mazda Mazda62016 Mazda CX-32016 Mazda CX-52016 Mazda Mazda22016 Mazda Mazda32016 Mazda Mazda62015 Mazda CX-5+ 6 moreAssociated Documents - July 31, 2019•Document ID: 10163334Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SA-029-19a
- Date Added:
- August 1, 2019
- Manufacturer:
- MAZDA
SummaryThe database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download.
Associated Products (91)2019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-5+ 71 moreAssociated Documents - July 30, 2019•Document ID: 10163327Service Bulletin/Repair InstructionsFORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA; FORWARD COLLISION AVOIDANCE
- Mfr Comm. #:
- SA-003-19
- Date Added:
- August 1, 2019
- Manufacturer:
- MAZDA
SummarySome vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). DTC C1001:92 or B14F0:92 set as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). In other cases this DTC might be found without a related customer concern.NOTE: Instrument Cluster Multi-Information Display Warning Messages vary depending on vehicle year/model. See the Owner's Manual for details. If the vehicle has this DTC, DO NOT replace the FSC. Read below.
Associated Products (26)2019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-5+ 6 moreAssociated Documents - July 26, 2019•Document ID: 10163356Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- SA-031-19
- Date Added:
- August 1, 2019
- Manufacturer:
- MAZDA
SummarySome customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.
Associated Products (24)2019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda3+ 4 moreAssociated Documents - July 16, 2019•Document ID: 10163367Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- 07-002-19-3616
- Date Added:
- August 1, 2019
- Manufacturer:
- MAZDA
SummaryA musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. "Mazda Air Cooling Coil Coating" is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.
Associated Products (107)2019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-5+ 87 moreAssociated Documents - July 9, 2019•Document ID: 10163333Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-029-19
- Date Added:
- August 1, 2019
- Manufacturer:
- MAZDA
SummaryDue to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and installing IDS 113. This SA will be updated when more information is available.
Associated Products (90)2019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-9+ 70 moreAssociated Documents - June 27, 2019•Document ID: 10162012Service Bulletin/Repair InstructionsTIRES:PRESSURE MONITORING AND REGULATING SYSTEMS; WHEELS
- Mfr Comm. #:
- 04-003-19-3589a
- Date Added:
- July 1, 2019
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. DTC C0051:62 - The difference between the initial learned value of the steering angle (as calculated by each sensor) and the steering angle (as calculated by the steering angle sensor) while driving in a straight line, has exceeded its allowable tolerance (or threshold). NOTE: For vehicles equipped with the Smart City Brake System (SCBS), the master warning light also comes ON with the message "SCBS Inspection Required" in the display. The symptoms may occur when the following conditions are met: After starting the engine, the vehicle is driven backwards while the steering wheel is turned to the left or to the right or going forward over a bump while turning the steering wheel. The vehicle is then driven forward and begins accelerating while the steering wheel is still turned. To eliminate this concern, the DSC HU/CM software has been changed.
Associated Products (6)Associated Documents - June 25, 2019•Document ID: 10162027Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SA-027-19
- Date Added:
- July 2, 2019
- Manufacturer:
- MAZDA
SummaryACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/
Associated Products (24)2019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-5+ 4 moreAssociated Documents - June 6, 2019•Document ID: 10162014Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT
- Mfr Comm. #:
- 09-022-19-3599
- Date Added:
- July 1, 2019
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of MazdaâÂÂs continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software. If the customer agrees, turn off the tachometer display on the AD-Display tab in MAZDA CONNECT Settings before performing the update. NOTE: If the customer has customized MAZDA CONNECT with something like a different background using unauthorized software, make sure they know the following information before updating MAZDA CONNECT to avoid any issues later on. Updating MAZDA CONNECT to the latest version will erase any customization created by unauthorized software.Unauthorized customization software will not work on the latest version of MAZDA CONNECT software. The latest version of MAZDA CONNECT software cannot be rolled back to an earlier version. Mazda does not recommend unauthorized customization of MAZDA CONNECT due to the possibility of unexpected problems. Any issues related to this will not be covered under Mazda warranty policy.
Associated Products (25)2019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-9+ 5 moreAssociated Documents - May 23, 2019•Document ID: 10160556Service Bulletin/Repair InstructionsSTEERING: STEERING WHEEL/HANDLE BAR; STEERING
- Mfr Comm. #:
- 06-003-19-3588
- Date Added:
- May 30, 2019
- Manufacturer:
- MAZDA
SummarySome customers may notice the heated steering wheel shuts off by itself after approx. 5 - 7 minutes after turning it on. The heated steering wheel is designed to stay on for 30 minutes before shutting off by itself. This may be due because the temperature around the thermostat is greatly increased due to the incorrect positioning of the steering wheel heating element. This results in the electrical supply to the heater being prematurely shut off. To eliminate this concern, the position of the steering wheel heating element has been changed and aluminum tape has been applied to it.
Associated Products (2)Associated Documents - May 20, 2019•Document ID: 10160555Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 05-004-19-3466
- Date Added:
- May 30, 2019
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil pressure switch B) stuck on P0847:00 - Oil pressure switch No. 2 (oil pressure switch A) stuck on P0872:00 - Oil pressure switch No. 3 (oil pressure switch A) stuck on P0877:00 - Oil pressure switch No. 4 (oil pressure switch B) stuck on P0780:00 - Gear shifting malfunction P1738:00 - Automatic transaxle internal malfunction This is caused by the oil pressure switch A and/or B at the control valve body temporarily or permanently getting stuck due to contamination entering the passage. To correct the problem, some mass production changes have been implemented to reduce contamination and improve the DTC diagnostic logic. NOTE: If the vehicle also has a delayed engagement concern, this TSB is not applicable. Refer to the instructions on MGSS (SLOW ENGAGING AFTER OPERATING SELECTOR LEVER FROM N TO D POSITION [FW6A-EL/FW6AX-EL]) or (SLOW ENGAGING AFTER OPERATING SELECTOR LEVER FROM N TO D POSITION [EW6A-EL/EW6AX-EL]) for proper diagnosis and repair procedure.
Associated Products (28)2019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda32016 Mazda Mazda62015 Mazda CX-5+ 8 moreAssociated Documents - May 2, 2019•Document ID: 10160551Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 01-010-19-3582a
- Date Added:
- May 30, 2019
- Manufacturer:
- MAZDA
SummarySome vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B:00 - [PCM] Internal control module torque calculation performance problem This concern may be caused by improper PCM control logic. The engine torque calculation error may increase in high temperatures at high elevations. To eliminate this concern, the PCM software has been modified.
Associated Products (8)Associated Documents