Mazda CX-5 Service Bulletins (2014)
789 manufacturer communications on file.
- July 6, 2017•Document ID: 10111028Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- SA-052-17
- Date Added:
- August 10, 2017
- Manufacturer:
- MAZDA
SummarySmart City Brake Support (SCBS) frequently asked questions (FAQ)
Associated Products (22)2018 Mazda CX-32018 Mazda CX-52018 Mazda Mazda22018 Mazda Mazda32017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda22017 Mazda Mazda32017 Mazda Mazda62016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda22016 Mazda Mazda32016 Mazda Mazda62015 Mazda CX-52015 Mazda Mazda32015 Mazda Mazda62014 Mazda CX-5+ 2 moreAssociated Documents - July 5, 2017•Document ID: 10120370Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 01-004-17-3317a
- Date Added:
- October 21, 2017
- Manufacturer:
- MAZDA
SummarySome vehicles may experience an engine that runs rough and the check engine light on with DTCs P0201 and P0204 or P0202 and P0203. NOTE: Engine misfire related DTCs (P0301, P0302, P0303, P0304) are usually stored at the same time. P0201:00 : Fuel injector circuit/open cylinder No.1 P0202:00 : Fuel injector circuit/open cylinder No.2 P0203:00 : Fuel injector circuit/open cylinder No.3 P0204:00 : Fuel injector circuit/open cylinder No.4 This concern may be caused by an internal failure of the PCM (DENSO produced only). To correct the concern, the PCM internal failure has been eliminated.
Associated Products (14)Associated Documents - June 28, 2017•Document ID: 10120364Service Bulletin/Repair InstructionsSEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
- Mfr Comm. #:
- 09-016-17-3327a
- Date Added:
- October 21, 2017
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit the driver and/or front passenger side seat warmer(s) malfunction on any mode (High, Mid and Low). This may be caused by repeated load applied to the seat cushion (A) while the seat is occupied. A section of the heater mat (B) just above the reinforcement rod (C) in the cushion pad (A) contacts internal heater mat wire and causes damage (D).
Associated Products (4)Associated Documents - June 23, 2017•Document ID: 10120363Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 09-027-17-3357
- Date Added:
- October 21, 2017
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit the driver seat manual lumbar support adjustment (A) inoperative. This may be caused byrepeated stress to the lumbar support lever (C) at location (B).
Associated Products (5)Associated Documents - June 20, 2017•Document ID: 10111023Service Bulletin/Repair InstructionsSTRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS; STRUCTURE:BODY:HATCHBACK/LIFTGATE
- Mfr Comm. #:
- SA-050-17
- Date Added:
- August 10, 2017
- Manufacturer:
- MAZDA
SummaryCAUTION: At no point during the repair for Recall 9916H (LIFTGATE STAY DAMPER SAFETY RECALL) should "Vise-Grips" or other similar tools be used to hold the lift gate stay dampers. Use only the tools specified in the recall. Vice Grips or other similar tools can easily damage the stay dampers. NOTE: Stay damper parts received with Vice Grip marks will not be covered under warranty.
Associated Products (13)Associated Documents - June 16, 2017•Document ID: 10120359Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- 09-024-17-3350
- Date Added:
- October 21, 2017
- Manufacturer:
- MAZDA
SummarySome vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. This concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the retaining mechanism of the seat lifter causing the seat to gradually move downward. To eliminate this concern, the play in the lift mechanism gears has been reduced.
Associated Products (8)Associated Documents - June 12, 2017•Document ID: 10120354Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 05-002-17-3355
- Date Added:
- October 21, 2017
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) Hard to shift into 3rd, 4th, 5th, and/or 6th gear Shift lever vibrates when driving in 3rd or 4th gear. This is caused by inappropriate transmission internal parts.
Associated Products (12)Associated Documents - June 9, 2017•Document ID: 10120351Service Bulletin/Repair InstructionsSUSPENSION:FRONT:SHOCK ABSORBER
- Mfr Comm. #:
- 02-003-17-3300b
- Date Added:
- October 21, 2017
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped.The noise may be due to:? Upper front strut bearing (A) damage. (CX-5 and Mazda6)? Squeak type noise between the front strut bearing and coil spring. (CX-3, CX-5 and Mazda6)? The bump stopper (C) may be contacting the strut bearing when the front shock absorber is compressed, causing a popping noise. (Mazda6 only)? The front lower arm bushing (D) is making a creak type noise in wet road conditions. (CX-5 and Mazda6).
Associated Products (9)Associated Documents - June 2, 2017•Document ID: 10120345Service Bulletin/Repair InstructionsEQUIPMENT:MECHANICAL
- Mfr Comm. #:
- 01-005-17-3305a
- Date Added:
- October 21, 2017
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down to around the joint portion (B) between the engine front cover and the oil pan. This may be caused by oil escaping from a fine clearance created at the sealant applied to joint (A) between the cylinder block (B) and head (C) when the engine was pressurized during leak testing on the engine assembly line.
Associated Products (12)Associated Documents - May 22, 2017•Document ID: 10186334Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- 09-018-17
- Date Added:
- February 1, 2021
- Manufacturer:
- MAZDA
SummaryDisplay shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.
Associated Products (71)2017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda22017 Mazda Mazda32017 Mazda Mazda52017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda22016 Mazda Mazda52016 Mazda Mazda62016 Mazda MX-52015 Mazda CX-52015 Mazda CX-92015 Mazda Mazda22015 Mazda Mazda52015 Mazda Mazda6+ 51 moreAssociated Documents - May 22, 2017•Document ID: 10118129Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- 09018173351
- Date Added:
- September 27, 2017
- Manufacturer:
- MAZDA
SummarySome customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer noticed this symptom. If the condition is similar to the following "CONTROL LOGIC OF AMBIENT TEMPERATURE" or "DIFFERENCE BETWEEN THE TEMPERATURE DISPLAY AND OTHERS", advise the customer that this is a normal characteristic of the vehicle and not a malfunction. If the condition does not meet the following and the sensor malfunction is suspected, make sure to inspect the sensor according to MGSSonline or Workshop Manual (section 09-22 AMBIENT TEMPERATURE SENSOR INSPECTION). Replace the sensor only when it fails the Workshop Manual inspection.
Associated Products (83)2017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda22017 Mazda Mazda32017 Mazda Mazda52017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda22016 Mazda Mazda32016 Mazda Mazda52016 Mazda Mazda62016 Mazda MX-52015 Mazda CX-52015 Mazda CX-92015 Mazda Mazda22015 Mazda Mazda3+ 63 moreAssociated Documents - May 16, 2017•Document ID: 10186333Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- 09-017-17
- Date Added:
- February 1, 2021
- Manufacturer:
- MAZDA
SummaryAudio, navigation and phone concerns with Mazda connect Infotainment system. All Mazda connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin.
Associated Products (14)Associated Documents - May 15, 2017•Document ID: 10186339Service Bulletin/Repair InstructionsSTRUCTURE; EQUIPMENT
- Mfr Comm. #:
- MT-009-17
- Date Added:
- February 1, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a chattering noise from the rear spoiler (A) while driving on a rough road. This may be caused by loose rear spoiler installation nuts.
Associated Products (5)Associated Documents - May 15, 2017•Document ID: 10116230Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- MT-009-17
- Date Added:
- August 25, 2017
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a chattering noise from the rear spoiler (A) while driving on a rough road. This may be caused by loose rear spoiler installation nuts.
Associated Products (5)Associated Documents - May 2, 2017•Document ID: 10186338Service Bulletin/Repair InstructionsSTRUCTURE; STRUCTURE:BODY:BUMPERS
- Mfr Comm. #:
- 17-03
- Date Added:
- February 1, 2021
- Manufacturer:
- MAZDA
SummaryNEW MOUNTING BOLT FOR FRONT BUMPER
Associated Products (3)Associated Documents - May 2, 2017•Document ID: 10116232Service Bulletin/Repair InstructionsSTRUCTURE:BODY:BUMPERS
- Mfr Comm. #:
- 17-03
- Date Added:
- August 25, 2017
- Manufacturer:
- MAZDA
SummaryA newly established mounting bolt (P/N KD45-50-0Z2) has been released to provide extra durability when mounting the front bumper. Use KD45-50-0Z2 in place of 9YA5-90-602A when needed.
Associated Products (3)Associated Documents - March 16, 2017•Document ID: 10099444Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- SA-041-17
- Date Added:
- May 17, 2017
- Manufacturer:
- MAZDA
SummaryPERMANENT DTCS ARE NOW DISPLAYED WITH THE IDS 104 UPDATE. THE PURPOSE OF A PERMANENT DTC IS TO PREVENT CUSTOMERS FROM CLEARING THEM BY DISCONNECTING THE BATTERY CABLE IN ORDER TO PASS A SMOG CHECK. ALL PCM AND TCM DTCS THAT TURN ON THE CHECK ENGINE LIGHT CAN REMAIN AS A PERMANENT DTC. THEY WILL NOT TURN ON THE CHECK ENGINE LIGHT OR CAUSE DRIVABILITY CONCERNS. IF YOU ENCOUNTER A PERMANENT DTC, IGNORE IT AND DIAGNOSE THE CURRENT STORED OR PENDING DTC.
Associated Products (19)2017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda32016 Mazda Mazda62016 Mazda MX-52015 Mazda CX-52015 Mazda Mazda32015 Mazda Mazda62014 Mazda CX-52014 Mazda Mazda32014 Mazda Mazda62013 Mazda CX-5Associated Documents - March 13, 2017•Document ID: 10111012Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 09-009-17-3302
- Date Added:
- August 10, 2017
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit navigation unit that cannot read out SMS (Short Messages Service) or does not operate properly after reading SMS. These concerns may be caused by problems with the Bluetooth Unit software.
Associated Products (9)Associated Documents - March 10, 2017•Document ID: 10099443Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- SA-040-17
- Date Added:
- May 17, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING ADVANCED KEYLESS ENTRY SYSTEM MALFUNCTIONS: (1) KEY FOB AND/OR DOOR REQUEST SWITCH DOES NOT OPERATE. (2) DOOR LOCKS REPEATEDLY LOCK AND UNLOCK WHEN APPROACHING THE VEHICLE WITH THE ADVANCED KEY. (3) KEY WARNING LIGHT (RED) ON WHILE DRIVING AND DTC B10D1:23 AND/OR B10D3:23 IS(ARE) STORED. B10D1:23 REQUEST SWITCH (LF) CIRCUIT MALFUNCTION B10D3:23 REQUEST SWITCH (RF) CIRCUIT MALFUNCTION
Associated Products (15)Associated Documents - March 9, 2017•Document ID: 10111011Service Bulletin/Repair InstructionsEXTERIOR LIGHTING:HEADLIGHTS
- Mfr Comm. #:
- 09-008-17-3324
- Date Added:
- August 10, 2017
- Manufacturer:
- MAZDA
SummaryTake caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda's New Vehicle Limited Warranty term.
Associated Products (91)2017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda22017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda22016 Mazda Mazda32016 Mazda Mazda52016 Mazda Mazda62016 Mazda MX-52015 Mazda CX-52015 Mazda CX-92015 Mazda Mazda22015 Mazda Mazda32015 Mazda Mazda5+ 71 moreAssociated Documents