Mazda CX-5 Service Bulletins (2021)
491 manufacturer communications on file.
- May 24, 2023•Document ID: 10237216Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-032-23
- Date Added:
- June 4, 2023
- Manufacturer:
- MAZDA
SummaryIf you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
Associated Products (22)2024 Mazda CX-902023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda3+ 2 moreAssociated Documents - May 24, 2023•Document ID: 10237210Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-015-23c
- Date Added:
- June 4, 2023
- Manufacturer:
- MAZDA
SummaryFrequently Asked Questions (FAQ)
Associated Products (16)Associated Documents - May 24, 2023•Document ID: 10237209Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-009-23d
- Date Added:
- June 4, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF, 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
Associated Products (16)Associated Documents - May 23, 2023•Document ID: 10237206Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 16-003-23
- Date Added:
- June 4, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain that Mazda Connect does not start (blank screen) or that it takes a long time to restart/ reboot after starting the vehicle. This is caused by the initialization process with the CMU failing at startup due to a defective circuit board element. To eliminate this concern, the internal hardware (DRAM) of the CMU has been improved.
Associated Products (9)Associated Documents - May 17, 2023•Document ID: 10237215Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- SA-031-23
- Date Added:
- June 4, 2023
- Manufacturer:
- MAZDA
SummarySome automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.
Associated Products (22)2024 Mazda CX-902023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda3+ 2 moreAssociated Documents - May 17, 2023•Document ID: 10237199Service Bulletin/Repair InstructionsPOWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- 05-002-23
- Date Added:
- June 4, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738).
Associated Products (4)Associated Documents - May 9, 2023•Document ID: 10237197Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 01-007-23
- Date Added:
- June 4, 2023
- Manufacturer:
- MAZDA
SummaryThe Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
Associated Products (22)2024 Mazda CX-902023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda3+ 2 moreAssociated Documents - April 28, 2023•Document ID: 10235699Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-027-23
- Date Added:
- May 5, 2023
- Manufacturer:
- MAZDA
SummaryIn-Vehicle Network Malfunction error message. DTC U3000:04 (Telematics communication unit internal malfunction) stored. NOTE: The vehicle does not apply to 09-001/23 because CSP04 is not "OPEN".
Associated Products (14)Associated Documents - April 28, 2023•Document ID: 10235579Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- SA-015-23b
- Date Added:
- May 4, 2023
- Manufacturer:
- MAZDA
SummaryMazda Connected Services - Frequently Asked Questions (FQA)
Associated Products (16)Associated Documents - April 26, 2023•Document ID: 10235413Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 01-006-23
- Date Added:
- May 3, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit oil seepage or oil leak onto the engine front cover, which becomes more apparent with dust adhesion.
Associated Products (10)Associated Documents - April 25, 2023•Document ID: 10235702Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-026-23
- Date Added:
- May 5, 2023
- Manufacturer:
- MAZDA
SummaryA tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and unloading from transport trucks or customers moving their vehicles in and out of their garages to wash the vehicle, etc.). This condition may also occur if the engine is not allowed to warm up after multiple cold starts.
Associated Products (12)Associated Documents - April 25, 2023•Document ID: 10235576Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; EQUIPMENT:ELECTRICAL:INFOTAINMENT; LATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- SA-009-23c
- Date Added:
- May 4, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative.Engine Start / Stop,Door Lock / Unlock,Lights ON / OFF. 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
Associated Products (16)Associated Documents - April 21, 2023•Document ID: 10235700Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-025-23
- Date Added:
- May 5, 2023
- Manufacturer:
- MAZDA
SummaryWhen the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.
Associated Products (10)Associated Documents - April 14, 2023•Document ID: 10235701Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-022-23
- Date Added:
- May 5, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain about an intermittent Beep sound (popping sound) every 1-2 minutes while driving. This may be cause by a software error in the navigation SD card.
Associated Products (10)Associated Documents - April 14, 2023•Document ID: 10235584Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-023-23
- Date Added:
- May 4, 2023
- Manufacturer:
- MAZDA
SummarySome customers may experience any of the following: Engine no start due to battery discharge Ignition cannot be turned OFF Infotainment remains ON after the ignition is turned OFF Infotainment display is blank Commander switch is inoperative Remote transmitters are inoperative This may be caused by a liquid spill at the front cup holder.
Associated Products (2)Associated Documents - April 12, 2023•Document ID: 10235418Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- 09-019-23
- Date Added:
- May 3, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain of foggy rear combination lights (as shown below) after a car wash or heavy rain.
Associated Products (3)Associated Documents - April 3, 2023•Document ID: 10235415Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- 09-007-23a
- Date Added:
- May 3, 2023
- Manufacturer:
- MAZDA
SummaryAt PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
Associated Products (21)2024 Mazda CX-902023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda6+ 1 moreAssociated Documents - April 3, 2023•Document ID: 10235414Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- 06-001-23a
- Date Added:
- May 3, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
Associated Products (6)Associated Documents - March 28, 2023•Document ID: 10233683Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES; EXTERIOR LIGHTING; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-009-23b
- Date Added:
- April 4, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
Associated Products (14)Associated Documents - March 21, 2023•Document ID: 10233669Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SA-016-23
- Date Added:
- April 4, 2023
- Manufacturer:
- MAZDA
SummaryThere are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method
Associated Products (19)Associated Documents