Mazda CX-3 Service Bulletins

807 manufacturer communications on file.

• March 11, 2020•Document ID: 10173253

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-041-20

  Date Added:

  April 6, 2020

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

  Associated Products (30)

  2020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda3+ 10 more
  Associated Documents

  • DownloadMC-10173253-0001.pdf↗
• March 4, 2020•Document ID: 10173228

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  SA-036-20

  Date Added:

  April 6, 2020

  Manufacturer:

  MAZDA

  Summary

  The owner’s manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind customers about these precautions. Customers should never use inadequate, harsh or aggressive cleaning products on plastic parts. CAUTION: Be aware that when cleaning the brand emblem, never use cleaning products that are highly acidic/alkaline detergent, organic solvents or those with aggressive chemical products, otherwise, the brand emblem may become cracked and/or deformed (as shown in the example below). Always refer customers to the owner’s manual for proper cleaning using cold or lukewarm water and a mild, neutral detergent.

  Associated Products (39)

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  Associated Documents

  • DownloadMC-10173228-0001.pdf↗
• March 3, 2020•Document ID: 10173249

  Service Bulletin/Repair Instructions
  FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  SA-037-20

  Date Added:

  April 6, 2020

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may have one of the following DTCs stored in memory:  C1001:92 - Forward sensing camera (FSC) poor field of view  B14F0:92 - General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect.  In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC).  In other cases this DTC might be found without a related customer concern. NOTE: Instrument Cluster Multi-Information Display Warning Messages vary depending on vehicle year/model. See the Owner's Manual for details.

  Associated Products (35)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 15 more
  Associated Documents

  • DownloadMC-10173249-0001.pdf↗
• February 27, 2020•Document ID: 10171849

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  09-012-20-3681

  Date Added:

  February 29, 2020

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about a high frequency noise (like a mosquito sound) while the active driving display is in the flip-up position. The noise may be coming from the capacitor inside the active driving display which vibrates according to the display control frequency. The circuit board resonates with it resulting in an audible noise. To eliminate this concern, the active driving display has been modified to use a higher frequency for the display control.

  Associated Products (2)

  2019 Mazda CX-32017 Mazda CX-5
  Associated Documents

  • DownloadMC-10171849-0001.pdf↗
• February 26, 2020•Document ID: 10171843

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  02-004-20-3685

  Date Added:

  February 29, 2020

  Manufacturer:

  MAZDA

  Summary

  Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains.

  Associated Products (39)

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  Associated Documents

  • DownloadMC-10171843-0001.pdf↗
• February 26, 2020•Document ID: 10171792

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  SA-030-20

  Date Added:

  February 27, 2020

  Manufacturer:

  MAZDA

  Summary

  Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. NOTE: The following Caution is included with every ATX that requires configuration.

  Associated Products (40)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 20 more
  Associated Documents

  • DownloadMC-10171792-0001.pdf↗
• February 18, 2020•Document ID: 10171780

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  SA-011-20a

  Date Added:

  February 27, 2020

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.

  Associated Products (30)

  2020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda3+ 10 more
  Associated Documents

  • DownloadMC-10171780-0001.pdf↗
• February 11, 2020•Document ID: 10171787

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  SA-026-20

  Date Added:

  February 27, 2020

  Manufacturer:

  MAZDA

  Summary

  Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Audio System, Bluetooth®, Center Dislay, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reboot / Frozen Screen / Slow Response, USB / Aux Voice Command, How to Check Navi SD Card VIN Lock.

  Associated Products (30)

  2020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda3+ 10 more
  Associated Documents

  • DownloadMC-10171787-0001.pdf↗
• February 5, 2020•Document ID: 10171846

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  06-001-20-3676

  Date Added:

  February 29, 2020

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel in either direction. This concern may be caused by insufficient lubrication of the gear due to uneven and deteriorated grease. To eliminate this concern, the production process for the steering shaft has been further modified.

  Associated Products (5)

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  Associated Documents

  • DownloadMC-10171846-0001.pdf↗
• January 29, 2020•Document ID: 10170941

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, HYDRAULIC

  Mfr Comm. #:

  SA-019-20

  Date Added:

  February 4, 2020

  Manufacturer:

  MAZDA

  Summary

  Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

  Associated Products (34)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda3+ 14 more
  Associated Documents

  • DownloadMC-10170941-0001.pdf↗
• January 23, 2020•Document ID: 10170814

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  02-003-20-3677

  Date Added:

  January 30, 2020

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road. Customers having this concern should have their vehicle repaired using the following repair procedure.

  Associated Products (49)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 29 more
  Associated Documents

  • DownloadMC-10170814-0001.pdf↗
• January 23, 2020•Document ID: 10170813

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM

  Mfr Comm. #:

  01-002-20-3678

  Date Added:

  January 30, 2020

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem  P2507:00: PCM battery voltage low input. As a past malfunction, the customer will not notice it (no warning light illuminated), but the DTC may be found during a vehicle service. P2507 in this situation is only applicable on 2016 and later models. This is caused by the engine being started 3 or more times after a short duration of engine off (less than 15 seconds) with the room fused removed. NOTE: The odometer will display “F0-002” during transport mode (room fuse 15A removed). Transport mode is canceled when room fuse 15A is installed or the vehicle odometer is more than 12.4mi (20km).Vehicles in dealer inventory with this concern should be repaired using the following repair procedure.

  Associated Products (35)

  2020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda3+ 15 more
  Associated Documents

  • DownloadMC-10170813-0001.pdf↗
• January 15, 2020•Document ID: 10170943

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-011-20

  Date Added:

  February 4, 2020

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.

  Associated Products (24)

  2019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda3+ 4 more
  Associated Documents

  • DownloadMC-10170943-0001.pdf↗
• January 15, 2020•Document ID: 10170829

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; STRUCTURE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-009-20

  Date Added:

  January 30, 2020

  Manufacturer:

  MAZDA

  Summary

  LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

  Associated Products (36)

  2020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda3+ 16 more
  Associated Documents

  • DownloadMC-10170829-0001.pdf↗
• January 13, 2020•Document ID: 10170819

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY; EQUIPMENT

  Mfr Comm. #:

  09-008-20-3675

  Date Added:

  January 30, 2020

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has been trapped and condensed between the paint and the RAPGARD. These types of stains can be removed with a heat gun or an infrared drier. If you encounter this concern during PDI, use a heat gun or an infrared drier to apply heat to the affected area to remove the stain(s).

  Associated Products (18)

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  Associated Documents

  • DownloadMC-10170819-0001.pdf↗
• January 13, 2020•Document ID: 10170818

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  09-007-20-3674

  Date Added:

  January 30, 2020

  Manufacturer:

  MAZDA

  Summary

  At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.

  Associated Products (19)

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  Associated Documents

  • DownloadMC-10170818-0001.pdf↗
• January 13, 2020•Document ID: 10170817

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  09-006-20-3673

  Date Added:

  January 30, 2020

  Manufacturer:

  MAZDA

  Summary

  When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).

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  Associated Documents

  • DownloadMC-10170817-0001.pdf↗
• January 10, 2020•Document ID: 10170662

  Service Bulletin/Repair Instructions
  LATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:HATCHBACK/LIFTGATE; EQUIPMENT

  Mfr Comm. #:

  09-004-20-3666

  Date Added:

  January 23, 2020

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit rust (A) on the liftgate around the border of the rear mount camera (B) and/or the liftgate opener switch (C). Repair the paint rust and install a pad to prevent future paint rust.

  Associated Products (2)

  2017 Mazda CX-32016 Mazda CX-3
  Associated Documents

  • DownloadMC-10170662-0001.pdf↗
• January 9, 2020•Document ID: 10170661

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  09-003-20-3671

  Date Added:

  January 23, 2020

  Manufacturer:

  MAZDA

  Summary

  In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement.  Mazda vehicles are manufactured with tamper-proof speedometers.  When a speedometer is replaced, the new speedometer will read zero (0) miles.  This procedure is extremely important to accurately represent actual vehicle mileage.  Prior to speedometer removal, complete the information required on the “Speedometer Replacement Label”. Labels can only be ordered through Mazda eStore.  In an effort to achieve a higher level of Customer Experience and retain the value of Mazda’s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO’s services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

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  Associated Documents

  • DownloadMC-10170661-0001.pdf↗
• January 9, 2020•Document ID: 10170656

  Service Bulletin/Repair Instructions
  SUSPENSION; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  02-002-20-3651

  Date Added:

  January 23, 2020

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

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  Associated Documents

  • DownloadMC-10170656-0001.pdf↗