Mazda B-Series Complaints

718 consumer complaints on file.

#11628361December 2, 2024
AIR BAGS
This is a complaint about Mazda. I have brought my vehicle in 3 times, after they confirmed an appointment and stated they had the part. All three times it appears whoever makes the appointment doesn’t communicate with the dealer Service Center. I have the FOURTH appointment this Wednesday at Royal Motors, San Francisco. I will call a day ahead to make sure the part is there before I bring it in. I know it’s an older vehicle and they have to order parts. They made the appointment for me, after saying the part was in. Bad communication. Sincerely Yours, [XXX] , INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579742March 27, 2024
AIR BAGS
1. Received notification in February 2024 of open Takata inflator passenger airbag recall for inspection/replacement. 2. Contacted twice by online scheduler and twice by VM messages to service dept. of only listed Mazda service dealer on the Eastside of Hawaii Island in February 2024. Dealer refused to even respond. 3. Have made 5 phone contacts/contact communications on Mazda's recall website from 3/1 on. Last on 3/21. Received VM that no dealer on Big Island except for Kona Mazda service dealer and would I drive my vehicle over and back for repair. --This is at least 100 miles each way, and if the shortest route is over the Saddle Road over the top of the island. Vehicle is older vehicle with 131,000 miles. No suggestion of payment for gas/time, or having it towed at Mazda expense; just that there is no dealer. signed up in any spot but Kona. I live in Keaau, HI. 4. Upon receiving recall notice in February I turned off the passenger airbag and have allowed neither my wife or friend to ride with me. 5. I have given info. over the phone and in contact me communications that Mazda could set up a contract for inspection/repair of passenger airbag inflator with Big Island Motors, Hilo, HI. 6. No follow-up by Mazda Recall group or communications back to me except 3/6 VM from Mazda Recall asking me if I would drive to Kona Mazda dealer. (In subsequent communications I pointed out the facts of distance to Kona Mazda dealer. I also requested communications back to me and updates. None, except 3/6 VM from Mazda Recall Center Rep. were done.) I have been patient regarding this, but I view this Takata inflator issue as a serious matter. that could harm passenger or since apparently it was installed incorrectly me as the driver. If Mazda cannot do what the recall notice states, then maybe they should arrange. and pay for a tow to the Kona Mazda dealer and provide me a rental vehicle paid for by Mazda during the repair period.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573912February 26, 2024
SUSPENSION, STRUCTURE:BODY
Chassis is rusting out. Drivers side rear spring shackle, bracket fell off and need to be replaced costing me about $500.00. Mazda b2300 is also a Ford Ranger which also has similar issues. My truck has about 170,000 miles on the odometer. The drive train is strong; idles and runs smooth, does not burn oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571405February 12, 2024
AIR BAGS
The contact owns a 2005 Mazda B-Series ZJ57. The contact received notification of NHTSA Campaign Numbers: 17V806000, 17V807000, and 23V837000 (Air Bags) however, the dealer had refused to complete the recall due to the air bags that had inflated during a crash. The contact stated that the manufacturer refused to honor the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure. The contact stated while driving at approximately 20 MPH and as he was turning to the left, he did not observe that another vehicle was crossing his path. The contact stated that his front driver's side bumper, headlight, and grill crashed into the front passenger door of the vehicle. The contact stated that the driver's side and passenger front air bags deployed. The contact stated that the driver's side air bag inflator exploded and that he was cut on his right cheek by metal fragments. The contact stated that the largest part of the air bag inflator had torn a hole in the roof and was lodged in the padding. The contact stated that he was able to remove the piece of metal. He drove himself to the hospital where he was treated for a minor cut on his right cheek. The contact stated that both vehicles were able to move under power and were not towed. The contact stated that he later reported the crash to the police, the contact stated that no report was written. The failure mileage was approximately 75,000. Parts distribution disconnect.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11567241January 23, 2024
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY, ELECTRICAL SYSTEM
My truck sat for a while I charged the Batt. I drove to the landfill in Tehachapi Ca. It ran fine. I unloaded the trash the engine idled for 30+min. The landfill had debris on the ground. The truck ran fine back to town. I had 3/4 fuel. I decided to fill up at the Loves gas station I filled it all the way 2 clicks I think. I started up the truck after fueling it ran terribly I had a flashing check engine light. I drove home 2milles when home the truck was on 🔥 FIRE!! I turned off engine. Put lots of h20 on fire. Disconnected Batt put more h20. I don't know if it started at gas station or in between. I can ask neighbors. The fire was under the driver's seat underneath the truck. I don't know if it was damaged by debris at the dump there was lots of [XXX] on the ground. It has not been inspected yet. I have not started any repairs. No police report. No damage to any one or property (except my truck). It is in my driveway and can be inspected there or towed. No pictures but I can take some. I am glad it didn't cause the gas station to go up in flames. Yes I have it insurance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11544625September 14, 2023
AIR BAGS
Recall never fixed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491394October 28, 2022
SERVICE BRAKES, EXTERIOR LIGHTING, FUEL/PROPULSION SYSTEM
Mazdaspeed 3 turbo Vin:[XXX] ************************* Fuel pump EfI 400hp @ idel Turbo propultion not installed Cricket wireless broadband internet Connection.....? Swiage leakage: [XXX] [XXX] West covina sheriff dept. West covina ca INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
Yes
Fire:
Yes
Injuries:
4
Deaths:
4
#11489227October 13, 2022
TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
www.downeynissan.com Titan XD king cab Vin:[XXX]. Mazdaspeed 3 turbo Vin:[XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
Yes
Fire:
Yes
Injuries:
4
Deaths:
4
#11476890August 1, 2022
AIR BAGS
unknown. have been trying to get airbag recall scheduled with Jim Doran Mazda in Mcminnville, OR for months. 1st appointment no record of parts being ordered. now nobody can confirm parts being ordered for upcoming appointment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458813March 29, 2022
AIR BAGS
Takata Recall. The contact owns a 2007 Mazda B-Series Truck. The contact received notification of NHTSA Campaign Number: 21V162000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact stated that they were finally able to get the air bags replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434968September 30, 2021
WHEELS, AIR BAGS, LANE DEPARTURE: BLIND SPOT DETECTION
Report s as stolen from Santa Clarita ca newhall. Reporting to the chp.gov [XXX] ca tip line [XXX] Western general insurance, clabasas www.downeynissan.com Management LLC INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
4
#11430890August 29, 2021
AIR BAGS
Mazda keeps sending letters about my last chance to repair the airbag problem.I have responded multiple times, they have not contacted me except to send more PR letters. They have scared my wife to the point she will not ride with me. My daughter forbids my grandson from riding with me. There is no mazda dealer on the Big Island of Hawai'i. So, what is my recourse, since they are unwilling or unable to address the issue in a meaningful way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415444May 6, 2021
AIR BAGS
I RECEIVED A RECALL NOTICE FROM MAZDA. I AM IN HAWAII. MAZDA HAS MOVED OFF OF THIS ISLAND. I CAN NOT GET IN TOUCH WITH ANYONE AT MAZDA AS THEIR 800-222-5500 NUMBER DOES NOT ANSWER. THIS RECALL REGARDS THE INFLATOR OF THE AIRBAG EXPLODING DUE TO HUMIDITY AND TEMPERATURE FLUCTUATIONS. HAWAII = HUMIDITY. I SEEMINGLY HAVE NO RECOURSE AS NEITHER THE PROVIDED MAZDA NUMBER DOES NOT ANSWER 800-222-5500 NOR DOES ANYONE PICK UP AT THE NHTSA NUMBER PROVIDED IN THE RECALL NOTICE 888-327-4236. IS THERE ANYBODY WHO CAN GIVE ME INFORMATION?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394324February 2, 2021
AIR BAGS
AIRBAGS CHANGED IN MAZDA RECALL. BAG SWITCH ON DASH WONT TURN ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389450January 22, 2021
STRUCTURE:BODY, SUSPENSION, UNKNOWN OR OTHER
VEHICLE FRAME IS CRACKED/RUSTED, STRUT MOUNTS RUSTED, FUEL TANK TIE DOWN RUSTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387375January 10, 2021
UNKNOWN OR OTHER
IT SHIFTS VERY ROUGHLY FROM 1ST TO 2ND, AND THIRD SOMETIMES WON'T CATCH AT ALL(AUTOMATIC TRANSMISSION) AFTER A FEW MISSED GEAR CHANGES MY O/D DASH LIGHT STARTS FLASHING. I WAS TOLD IT WAS A TRANSMISSION ISSUE, SO I HAD MY TRANSMISSION REBUILT. PROBLEM STILL PERSITS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365037October 18, 2020
AIR BAGS
TRUCK INVOLVED IN AUTO ACCIDENT INVOLVING A SUV RUNNING A RED LIGHT AT HIGH SPPED. TO AVOID BEING BROADSIDED DAUGHTER BRAKED HARD TO STOPPED BUT STILL HIT THE SUV REAR BUMPER AS HE CONTINUED TO DRIVE THRU THE RED LIGHT.. DAUGHTER EXPECTED AIRBAGS TO DEPLOYED AND SHIELDED HER FACE. NO AIRBAGS. THIS WAS A FOUR LANE ROAD LEADING TO THE FREEWAY AT A INTERSECTION WITH DAUGHTER ENTERING WITH A GREEN LITE SEVERE WHIPLASH AND BACK PAINS. CURRENTLY AT THE HOSPITAL ER.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11310234February 19, 2020
STRUCTURE:BODY, SEATS, SUSPENSION
ENTIRE TRUCK BODY FRAME IS RUSTING OUT, FUEL TANK BRACKETS RUSTED OUT, SEAT CUSHION SUPPORT ON DRIVERS SIDE BROKEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297022January 3, 2020
STRUCTURE:BODY
FRAME IS RUSTED OUT DID NOT PASS INSPECTION WAS ADVISED NOT TO DRIVE IT AS THE BED COULD FALL OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270819October 24, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MAZDA B-SERIES TRUCK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V806000 AND 17V807000 (AIR BAGS). THE CONTACT STATED THAT FOOTHILLS MAZDA (LOCATED AT 202 E NORTH FOOTHILLS DR, SPOKANE, WA 99207, (509) 324-8200) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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