Lincoln Town Car Complaints

3,302 consumer complaints on file.

#8001757January 8, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
WHILE DRIVING SMOKE AND STEAM CAME FROM VEHICLE DUE TO INTAKE MANIFOLD MALFUNCTIONING. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756370January 3, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
ON OR ABOUT OCTOBER 19, 1999, WE PURCHASED A 1999 LINCOLN TOWN CAR FROM THE DEALER WHICH IS REALLY DAN PFEIFFER. WE WERE TOLD THAT THE CAR HAD NEVER BEEN IN AN ACCIDENT. WE WERE TOLD A LOT OF THINGS WHICH WERE NOT TRUE. IN ANY CASE, WE HAD NOTHING BUT TROUBLE WITH THE CAR AND FINALLY WE RESEARCHED THE HISTORY OF THE CAR OURSELVES WHEN IT BECAME APPARENT THAT THE DEALERSHIP WAS JUST STRINGING US ALONG. IT TURNS OUT THAT THE LINCOLN HAD BEEN TOTALED IN AN ACCIDENT ABOUT 5 MONTHS BEFORE WE PURCHASED IT. STATE FARM INSURANCE COMPANY TOTALED THE CAR BUT THEN DIRECTLY OR INDIRECTLY CAUSED IT TO BE COSMETICALLY REPAIRED AND WE ENDED UP PAYING $46,000 FINANCED FOR A CAR WHICH HAD BEEN TOTALED ABOUT FIVE MONTHS BEFORE WE PURCHASED IT. SINCE I AM SURE THAT THE DEALERSHIP KNEW ABOUT THE ACCIDENT PRIOR TO OUR PURCHASING THE CAR, DO THEY HAVE SOURCES OF INFORMATION WHICH WOULD SHOW THE HISTORY TO THEM BUT NOT THE CONSUMER? IT DOES NOT SHOW UP ON CARFAX OR VHR AND THE LIKE. HOWEVER, WE DO HAVE A BEAUTIFUL TITLE SUITABLE FOR FRAMING IF NOTHING ELSE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8001236December 31, 2001
STEERING: STEERING WHEEL/HANDLE BAR
STEERING WHEEL BECAME VERY LOOSE. STEERING WHEEL WAS FREE TO TURN IN BOTH DIRECTIONS WITH OUT STOPPING. CONSUMER TOOK VEHICLE TO DEALER, AND THEY STATED THAT STEERING COLUMN ROD CAME OUT. DEALER REPLACED STEERING PARTS. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000879December 18, 2001
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
INTAKE MANIFOLD HAS A 4 INCH CRACK, BEHIND ALTERNATOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000794December 17, 2001
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE TRAVELING APPROXIMATELY 5 MPH FRONT/RIGHT OF VEHICLE CRASHED TO THE GROUND UNEXPECTEDLY. AN UNKNOWN COMPONENT OF FRONT SUSPENSION DISCONNECTED FROM VEHICLE. DEALERSHIP HAS NOT EXAMINED THIS VEHICLE TO DIAGNOSE THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK ADDITIONAL NOTE: THE VEHICLE WAS EXAMINED BY THE DEALERSHIP AND IT HAS BEEN DETERMINED THAT THE RIGHT-FRONT BALL JOINT BROKE AND SEPARATED FROM THE CONTROL ARM. THE MANUFACTURER INFORMED THE CONSUMER HIS VEHICLE IS NOT INCLUDED IN RECALL 98V322000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755700December 16, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
AN EXPLOSION WAS HEARD @ 1:00AM-14 HOURS AFTER CAR WAS PARKED. CAR CONSUMED WITH FLAMES RESULTING IN TOTAL LOSS OF VEHICLE AND DAMAGE TO HOME AND SURROUNDING AREA.*AK REFERENCED IN EA02-025
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755710December 16, 2001
SUSPENSION:FRONT
ON DECEMBER 14, 2001, WHILE PARKING MY CAR WITH MY GRANDDAUGHTER BUCKLED IN HER CAR SEAT IN THE BACK, I SUDDENLY HEARD A LOUD CRASHING SOUND AND FELT THE JOLT OF THE ENTIRE RIGHT SIDE OF MY CAR COLLAPSING. I IMMEDIATELY REMOVED MYSELF AND MY GRANDDAUGHTER FROM THE CAR ONLY TO SEE THAT THE SUSPENSION ON THE RIGHT SIDE OF THE CAR HAD SIMPLY FALLEN OFF. AS A MECHANIC IN MY YOUNGER YEARS IT WAS VERY OBVIOUS THAT MY GRAND DAUGHTER AND I WOULD HAVE BEEN SEVERELY INJURED-EVEN KILLED- HAD THIS OCCURRED ON THE HIGHWAY. THERE WERE NO WARNING SIGNS AT ALL. IN OVER 50 YEARS AS A SAFE DRIVER AND OPERATING A VARIETY OF TRUCKS AND AUTOMOBILES, I HAVE NEVER BEFORE ENCOUNTERED SUCH A DEFECT WITH SUCH HIGH POTENTIAL FOR LETHALITY. THE DEALER HAS ALREADY INSULTED MY INTELLIGENCE BY TRYING TO MINIMIZE THE SIGNIFICANCE OF SUCH A DEFECT AND SUGGEST THAT I WOULD PAY FOR THE DAMAGE AND FEEL COMFORTABLE EVER DRIVING THIS VEHICLE AGAIN. PLEASE INVESTIGATE AS SOON AS POSSIBLE. THE LINCOLN TOWNCAR TENDS TO BE VERY POPULAR AMONGST OLDER/ELDERLY ADULTS WHO MAY NOT HAVE THE RESOURCES TO CONFRONT ANY ATTEMPTS TO COVERUP/CONCEAL THE MAGNITUDE OF THIS PROBLEM. PLEASE CALL ME ANY TIME FOR ANY FURTHER CLARIFICATIONS. THANK YOU
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8000638December 12, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
CONSUMER WAS DRIVING WHEN WATER AND STEAM STARTED SHOOTING OUT ONTO WINDSHIELD. WINDOW WAS SO FOGGED UP, IT AFFECTED CONSUMER'S DRIVING ABILITY. *AK CONSUMER STATES THAT THE WATER JACKET ON INTAKE MANIFOLD HAD SPLIT THROWING COOLANT INTO ALTERNATOR FAN AND OVER ENTIRE ENGINE CAUSING WINDOW TO FOG. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000578December 11, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING BRAKES THERE IS A GRINDING NOISE, THEN, BRAKES WILL RELEASE/ GRAB, GRINDING NOISE WILL GET LOUDER. VEHICLE TAKEN TO DEALER 6-8 TIMES, ABS SYSTEM WAS REPLACED ONCE UNDER WARRANTY, BUT PROBLEM STILL PERSISTS.*AK DEALER HAS REPLACED MANY PARTS INCLUDING: ABS MODULE, RIGHT AND LEFT FRONT WHEEL SENSORS, WIRING CONNECTORS ON ABS MODULE, BRAKE SHOES, PADS, AND ROTORS WHICH WERE WARPED, DEALER CAN NOT REMEDY PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755518December 11, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I HVE HAD THIS CAR IN SHOP ON 8 DIFFERENT OCCASIONS TO REPAIR. NO SAFETY DEFEC TLISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900629December 10, 2001
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
HEAD RESTRAINT SET TOO LOW ON DRIVER'S SIDE, NO PROTECTION FOR DRIVER'S HEAD IF VEHICLE GETS INVOLVED IN A CRASH. DEALER/MANUFACTURER WERE NOTIFIED, AND UNWILLING TO ASSIST IN THIS MATTER. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755430December 8, 2001
ELECTRICAL SYSTEM:IGNITION
CAR STALLS WHEN RUNNING AND IN GEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755153December 1, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, STEERING:LINKAGES:TIE ROD ASSEMBLY
THE EXHAUST CONVERTER WENT BAD AT THE MILEAGE SPECIFIED. NOTICE - I ALSO OWN A 1990 LINCOLN TOWNCAR, ON WHICH THE IDENTICAL RIGHT SIDE TIE ROD WORE OUT. ON THE 1996 TOWNCAR THE TIEROD WAS SO BAD THAT THE RIGHT SIDE CONTROL ARM SEPERATED AT THE TIE ROD UPON PULLING INTO MY DRIVEWAY! IF THIS COMPONENT WOULD HAVE FAILED AT HIGHWAY SPEEDS THE RESULTING LACK OF STEERING CONTROL WOULD HAVE CAUSED LOSS OF LIFE OR EQUIPMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899764November 30, 2001
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CONSUMER RECEIVED NOTIFICATION THAT HIS VEHICLE WAS COVERED BY RECALL 00V200000 CONCERNING JACKING INSTRUCTIONS. CONSUMER HAS YET TO RECEIVE CORRECT INFORMATION ON HOW TO USE JACK FOR HIS VEHICLE. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899524November 27, 2001
TIRES:TREAD/BELT
COOPER, FUTURA PLUS, P215/70R16, DOT UNKNOWN, REPLACEMENT EQUIPMENT WITH 24000 MILES ON A 1994, LINCOLN TOWN CAR, WHILE DRIVING 70 MPH RIGHT REAR TIRE HAD TREAD SEPARATION. NO INJURIES.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754933November 26, 2001
SEATS
DRIVER IS 363LBS, BUT HAS DRIVEN TOWN CARS AT THIS WEIGHT FOR 4 YEARS. NO PREVIOUS PROBLEMS WITH DRIVERS SEATS IN EARLIER 2000,1999,1998, OR 1997 MODELS. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#754822November 23, 2001
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
A FAILURE/FATIGUE CRACK DEVELOPED IN THE COMPOSITE INTAKE MANIFOLD, CAUSING LOSS OF ENGINE COOLANT, STEAMING/COVERING VEHICLE WINDSHIELD, OBSCURING VISION, ALSO ON WINDSHIELDS OF OTHER FOLLOWING VEHICLES. THIS IS A DEFECT/FAILURE KNOWN TO FORD MOTOR COMPANY, AND A NO CHARGE SERVICE BULLETIN # 01M02 HAS BEEN ISSUED ON CERTIAN OTHER VEHICLES, THE SERVICE PROPGRAM PROVIDES ADDITIONAL COVERAGE FOR THE INTAKE MANIFOLD. THIS SHOULD APPLY TO ALL VEHICLES WITH THIS DEFECTIVE PART, NOT JUST SELECTED VEHICLES. THE FAILURE OF THIS PART WHILE OPERATING AT HIGHWAY SPEEDS PRESENTS A SAFETY HAZARD TO THE DRIVER AND OTHER FOLLOWING VEHICLES. IT CAN ALSO RESULT IN OVERHEATING & COMPLETE ENGINE FAILURE. FORD HAS EXTENDED A NO CHARGE COVERAGE ON THIS PART FOR THE SELECTED VEHICLES FOR SEVEN YEARS AND NO MILAGE LIMITATION, AND IS IS ALSO EXTENTED AUTOMATICALLY TO SUBSEQUENT OWNERS. THIS SHOULD BE EXTENDED TO OWNERS OF ALL VEHICLES WOTH THIS DEFECTIVE PART. FORD MOTOR COMPANY COUSTOMER SERVICE HAS REJECTED / DENIED/ REFUSED ANY CALAIM FOR REFUND WHEN CONTACTED BY TELEPHONE. THEY HAVE NOT REPLIED TO TWO REQUEST BY MAIL. THANK YOU FOR YOUR ATTENTION TO THIS MATTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899222November 16, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
DURING INSPECTION, A REPAIR SHOP DETERMINED THAT BRAKE LINE HAD BEEN RUBBING AGAINST CHASSIS, CAUSING BRAKE LINE TO RUPTURE. *AK CONSUMER WAS INFORMED OF A RECALL REGARDING THIS, HOWEVER IT IS FOR THE LIMOUSINE MODEL ONLY. *JB REFERENCED IN RQ03-004
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754583November 15, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#754452November 12, 2001
EXTERIOR LIGHTING:HEADLIGHTS
MORE AND MORE CARS ARE APPEARING ON THE ROAD WITH "DISCHARGE" BLUE HEADLAMPS. I'M 67 AND FIND DRIVING AT NIGHT MUCH MORE DIFFICULT WHEN BLUE HEADLAMPS ARE COMING TOWARD ME. OTHER ELDERLY PEOPLE TELL ME THAT THESE HEADLAMPS ON OTHER CARS ARE MUCH MORE DAZZELING. I HATE TO THINK WHAT NIGHT DRIVING WILL BE LIKE WHEN THE MAJORITY OF CARS HAVE THE SUPER-BRIGHT "DISCHARGE" LAMPS. HAS AND STUDY BEEN DONE TO DETERMINE WHAT LIMITS SHOULD BE PLACED ON THE "DAZZLE POWER" OF HEADLAMPS. THANKS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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