Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10126889June 24, 2005
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL:CRUISE CONTROL
THE BRAKE LIGHT SWITCH FAILED IN THE CONSUMER'S 1999 LINCOLN TOWN CAR. *NM THE BRAKE PEDAL FELT SPONGY. THE SHIFTER COULD NOT BE MOVED INTO DRIVE OR REVERSE. THE CRUISE CONTROL WOULD NOT DEACTIVATE WHEN THE CONSUMER PRESSED THE BRAKE, IT HAD TO BE TURNED OFF MANUALLY. *NM *SB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126552June 24, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
REPORTED ON TV SHOW, 60 MINUTES ON 19 JUNE 2005 THAT THERE IS A DEFECTIVE SWITCH ON THE CRUISE CONTROL OF CERTAIN VEHICLES, INCLUDING MY 1997 LINCOLN TOWN CAR THAT CAUSES SPONTANEOUS COMBUSTION TO IGNITE A VEHICLE FIRE EVEN WHEN THE VEHICLE IS NOT IN OPERATION. THE NEXT DAY I REPORTED THIS TO MY LOCAL DEALER, WILLIAMSBURG FORD-LINCOLN-MERCURY, AND WAS TOLD THAT THEY COULD REPLACE THE SWITCH ONLY WITH THE SAME KIND IN SPITE OF THE FACT THAT THE TV SHOW STATED THAT A SUBSITUTE SWITCH IS AVAIALBLE, BECAUSE THERE IS NO RECALL. I OFFERED TO PAY FOR A DIFFERENT SWITCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124424June 24, 2005
VEHICLE SPEED CONTROL
DT: HAVING PROBLEM WITH ENGINE, VEHICLE ACCELERATES ON ITS OWN, WITH NO WARNING. PUT CAR IN REVERSE IT ROARS UP, AND PUT VEHICLE IN DRIVE AND IT TAKES OFF ON IT OWN. CONSUMER CAN TAKE FOOT OFF THE GAS PEDAL AND IT CONTINUES TO ACCELERATE ON ITS OWN.*AK CONSUMER HAS BEEN IN SEVERAL MINOR ACCIDENTS BECAUSE OF THIS. *SB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121086June 24, 2005
STRUCTURE:BODY:ROOF AND PILLARS
DT: THE VINYL TOP ON THE CONSUMER'S CAR, FLEW OFF WHEN AIR GOT UNDERNEATH AND FLEW OFF WHILE DRIVING DOWN THE ROAD. THERE WEREN'T ANY AIR BUBBLES OR ANY PROBLEMS BEFORE THIS BLEW OFF. CONSUMER WENT TO FORD DEALERSHIP AND THEY COULDN'T DO ANYTHING BECAUSE THE VINYL TOP ADDED TO THE CAR. THE CAR WAS BOUGHT FROM THE DEALERSHIP BRAND NEW AND THE VINYL WAS ALREADY ON THE CAR.CONSUMER HAS NOT TALKED TO FORD MANUFACTURER YET. *TT *SB CONSUMER STATES THAT IF THERE WERE SOMEBODY BEHIND HER THAT THE VINYL FLYING OFF COULD HAVE CAUSED AND ACCIDENT.*SB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125769June 20, 2005
ELECTRICAL SYSTEM
DT: FRIDAY NIGHT AT 1:00 AM CALLERS CAR BURNED UP. HE HAD NO PROBLEM THAT DAY WITH THE CAR. DEALER OR MANUFACTURER HAVE NOT BEEN CONTACTED YET. CALLER DID NOT KNOW WHAT STARTED THE FIRE.*AK CONSUMER'S NEIGHBOR CALLED FIRE DEPARTMENT AND SAID THAT THE FIRE WAS COMING FROM THE LOWER PART OF THE ENGINE. *SB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10125859June 20, 2005
ELECTRICAL SYSTEM
DT: CONSUMER HAD A 1990 LINCOLN TOWN CAR WHICH CAUGHT ON FIRE. WHEN CONSUMER CAME HOME HE PARKED THE VEHICLE IN THE GARAGE, WENT INSIDE AND ATE, THEN A NEIGHBOR POUNDED AT DOOR TO LET HIM KNOW HIS HOUSE WAS ON FIRE. THE POLICE, FIRE DEPARTMENT, FIRE MARSHAL AND INSURANCE ADJUSTERS CAME OUT AND COULDN'T FIND THE REASON THE VEHICLE CAUGHT ON FIRE. VEHICLE BURNED WITH SUCH INTENSITY THAT PIECES LEFT WERE CHARRED AND NOTHING REMAINED. A FEW FIREMEN WERE TAKEN TO THE HOSPITAL DUE TO THE FIRE. *AK
Crash:
No
Fire:
Yes
Injuries:
3
Deaths:
0
#10125737June 19, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
NOTICED A STRONG ODOR OF GASOLINE. I CHECKED UNDER THE CAR AND NOTICED A STEADY DRIP OF GASOLINE FROM SOMEWHERE RIGHT BELOW THE CAR UNDERNEAT THE DRIVER'S SIDE SEAR, DRIPPING OFF THE FRAME OF THE CAR IN THAT AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125682June 17, 2005
STEERING:HYDRAULIC POWER ASSIST:PUMP, STEERING:ELECTRIC POWER ASSIST SYSTEM
I WAS PROCEEDING SOUTH ON INTERSTATE 71 HALFWAY BETWEEN CLEVELAND AND COLUMBUS, AT 55 MPH. THE ROAD WAS DRY. ALL OF A SUDDEN, THE CAR STARTED DRIFTING TOWARDS THE RIGHT. WHEN I TURNED THE WHEEL TOWARDS THE LEFT, THERE WAS NO IMMEDIATE RESPONSE. WHEN THE CAR RESPONDED, IT STARTED DRIFTING TOWARDS THE LEFT. I HAD NO STEERING CONTROL OF MY CAR FOR ABOUT 10 SECONDS. FORTUNATELY, I WAS ABLE TO STRAIGHTEN THE WHEELS, AND REGAIN CONTROL. I HAD MY MECHANIC INSPECT MY CAR, AND HE DETERMINED THAT THE POWER STEERING PUMP AND ITS ASSOCIATED ELECTRONIC CONTROL SWITCH HAD TO BE REPLACED, AS THEIR MALFUNCTION CAUSED MY LOSS OF STEERING CONTROL. I'VE SINCE HAD THOSE PARTS REPLACED. I NO LONGER HAVE THE OLD PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125465June 16, 2005
SERVICE BRAKES, HYDRAULIC:FLUID
THE VEHICLE ENGINE ACCELERATES FOR NO REASON WHEN I APPLY THE BRAKES TO STOP AND TRIES TO MOVE FOWARD REQUIRING ME TO REAPPLY MY FOOT ON THE BRAKE PEDAL WITH FORCE AND PUT THE TRANSMISSION IN NUTRUAL TO STOP THE FORWARD OR REVERSE MOTION OF THE VEHICLE. I HAD TAKEN DELIVERY OF THIS VEHICLE ON DECEMBER 16, 2004 AND HAVE AS OF THIS DATE HAVE DRIVEN IT LESS THEN 2800 MILES DUE TO A MAJOR SAFETY DEFECT. I HAVE TAKEN THIS VEHICLE TO THE DEALER SERVICE CENTER TO RECTIFY THIS PROBLEM 3 TIMES, I HAVE ALSO ADVISED THEM IN WRITING THAT, THIS PROBLEM MAKES THE VEHICLE UNSAFE TO DRIVE ON THE ROAD, AND THEY ADVISEDD ME THAT, SINCE THIS PROBLEM DOES NOT APPEAR AS AN ERROR CODE IN THE COMPUTER SYSTEM THEY ARE UNABLE TO FIND OR REPAIR THIS. IN ESSENCE THEY ARE UNWILLING TO INVESTIGATE THIS PROBLEM BEYOND ATTACHING IT TO A COMPUTER TO SEE IF IT SHOWS ANY ERROR CODE. THE PROBLEM MAY BE MECHINCAL WHICH WOULD NOT SHOW UP IN ANY COMPUTER OR THE PROBLEM MAY BE IN THE TRANSMISSION, OR THE FUEL FEED BUT THEY JUST HAVE NO INTENTION TO MAKE THIS VEHICLE SAFE. I BELIVE THAT THIS IS NOT AN ISOLATED INCEDENT BUT MAY BE INHERENT IN ALL VEHICLES BUILT BY FORD IN THIS CLASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125291June 14, 2005
AIR BAGS:SIDE/WINDOW
DT: THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING THE PASSENGER SIDE AIR BAGS DEPLOYED WITH OUT AN ACCIDENT. SHE TOOK VEHICLE TO THE DEALERSHIP, AND THEY NOTICED SCRAP MARKS UNDER THE CAR, AND SAID THAT WAS THE CAUSE OF AIR BAG DEPLOYING. BUT SHE DID NOT HIT ANYTHING AND SHE CANNOT UNDERSTAND HOW THAT WOULD MAKE THE AIR BAGS DEPLOY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124833June 9, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
I HAVE HAD PROBLEMS WITH GETTING THIS CAR (1991 LINCOLN TOWN CAR) THROUGH INSPECTION OVER THE LAST 3 YEARS, DUE TO SMOKING BECAUSE OF EMISSIONS PROBLEMS. THE CAR HAD LESS THAN 100,000 MILES ON IT WHEN THIS PROBLEM STARTED, AND NOW HAS APPROXIMATELY 119,000 MILES ON IT. THIS YEAR, I HAVE MADE 4 ATTEMPTS TO GET THE CAR TO PASS THE INSPECTION, HOWEVER IT HAS FAILED DUE TO THE SAME PROBLEM EACH TIME. I HAVE TAKEN THE CAR TO MECHANICS, AND HAVE BEEN TOLD THAT THIS IS A MANUFACTURERS' DEFECT WITH THESE PARTICULAR CARS. THEY STATE THAT THE VALVE SEALS GET HARD BECAUSE OF A FACTORY DEFECT AND NEED TO BE REPLACED. HARDENED VALVE SEALS ALLOW OIL TO BY-PASS THE VALVE SEALS AND CAUSE THE CARS TO SMOKE. I FEEL THAT THE MANUFACTURER SHOULD REPLACE THE VALVE SEALS IN MY CAR, AND CORRECT THIS PROBLEM. I WOULD LIKE TO KEEP THIS CAR, IF YOU CAN PLEASE STOP THE SMOKING, IT IS A GOOD CAR! THANK YOU VERY MUCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124510June 7, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: THE CONTACT OWNS A 1992 FORD LINCOLN TOWN CAR THAT CAUGHT ON FIRE. THE FIRE MARSHALL CAME, AND SAID THE FIRE WAS STARTED FROM THE CRUISE CONTROL. FORD DENIED ANY WRONG DOING. HAS A REPORT FROM THE INDEPENDENT FIRE INVESTIGATOR.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10123901June 2, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
DT: WHILE AT WORK ABOUT 6:45-7:00 A.M OWNER WAS INFORMED THAT THE CAR WAS ON FIRE IN DRIVEWAY. VEHICLE WAS REGULARLY SERVICED. NO RECALL INFORMATION WAS RECEIVED. FIRE BEGAN IN THE ENGINE COMPARTMENT UNDER HOOD. THE VEHICLE WAS OPERATING NORMALLY, AND HAD NOT DRIVEN IN THREE DAYS. OWNER STATED THAT IT WAS AN ELECTRICAL FIRE, BUT WAS NOT SURE. THERE WAS A POLICE REPORT FILED, AND THE FIRE WAS PUT OUT BY THE FIRE DEPARTMENT. BUT OWNER WAS UNSURE WHETHER OR NOT THERE WAS AN INVESTIGATION ON THE FIRE. OWNER HAS NOT CONTACTED FORD BUT WILL DO SO.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10123957June 2, 2005
ELECTRICAL SYSTEM:WIRING, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
I PARKED 1992 LINCOLN TOWN CAR EXECUTIVE SERIES @ WORK @ 7:30 AM ON 6/1/05. ABOUT 4:30 PM ON THE SAME DAY, OFFICE EMPLOYEES NOTIFIED ME MY CAR WAS ON FIRE. CAR WAS NOT DRIVEN OR TOUCHED THE ENTIRE PERIOD OF ELAPSED TIME FROM 7:30 AM TO 4:30 PM. I NOTICED THE USA TODAY WEBSITE DATED 6/2/05 WITH AN ARTICLE OF 1992 TOWN CARS CATCHING ON FIRE BECASUE OF CRUISE CONTROL SWITCH MALFUNCTION MANUFACTURED BY TEXAS INSTRUMENTS AND FORD MOTOR CO. CAR APPEARS TO BE TOTALED ALTHOUGH LOCAL FORD DEALER HAS NOT CONFIRMED THIS YET.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10123845June 1, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
OWNER HAD TROUBLE WITH REAR AIR-RIDE SUSPENSION FOR ABOUT A WEEK. WARNING LIGHT INTERMITTENTLY ACTIVATED AFTER REPAIRS. VEHICLE WAS PARKED ABOUT 13 HRS WHEN FIRE STARTED IN LEFT FRONT ENGINE COMPARTMENT. VEHICLE SUFFERED MAJOR DAMAGE. ADJACENT RESIDENCE SUFFERED MODERATE DAMAGE
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10122533May 31, 2005
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:TURN SIGNAL, STEERING:ELECTRIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN VEHICLE ENGINE IS RUNNING AND TURN SIGNALS ARE ACTUATED, THE DIGITAL DASH, TURN SIGNALS, AND AIR CONDITIONER CUTS OFF. ADDITIONALLY, STEERING EFFORT INCREASES SUBSTANTIALLY, ABS CYCLES OFF AND BACK ON WHEN THE POWER IS RESTORED. THE DURATION MAY BE MOMENTARY (LESS THAN 5 SECONDS) OR LAST FOR A MINUTE OR LONGER. FREQUENCY IS 80+ PERCENT OF THE TIME WHEN THE TURN SIGNALS ARE ENGAGED (LEFT OR RIGHT). I HAVE HAD ANOTHER FORD VEHICLE WHICH GAVE PROBLEMS WITH THIS MULTI-FUNCTION SWITCH ALSO. FORD HAS A POORLY DESIGNED TURN SIGNAL-WINDSHIELD WIPER-WASHER SWITCH COMPOUNDED BY THE FACT POWER IS SHUNTED THROUGH THIS SWITCH ALL THE TIME, CAUSING OVERHEATING AND PREMATURE FAILURES. THIS LINCOLN IS NOT AN INCOMPLETE VEHICLE. THE LAST LINE OF THE VEHICLE DETAILL FORM NEEDS A 2ND ALTERNATIVE OR WEBMASTER NEEDS TO PROVIDE FOR THE DEFAULT CHOICE (--).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122452May 30, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
IN WET WEATHER ABOVE 40 MPH THE TOWN CAR WEAVES ERRATICALLY LEFT AND RIGHT UPON TOUCHING BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122430May 29, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
MANIFOLD DEVELOPED A ENGINE COOLENT CRACK. REPAIR WAS $1150. CAR HAD TO BE TOWED TO DEALER FOR REPAIR. MANIFOLD WAS REPLACED. MANIFOLD IS MADE FROM PLASTIC. INTERNET RESEARCH SHOWS THAT THIS IS VERY COMMON DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121906May 23, 2005
FUEL SYSTEM, GASOLINE:DELIVERY
GAS SHUT OFF VALUE IN TRUNK PREVENTS CAR FROM STARTING FROM TIME TO TIME, DEALER STATES UNKNOWN WHY? THIS HAS OCCURRED SINCE IPURCHASED VEHICLE AT LEAST 1O TIMES AND REPORTED SAME TO DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119061May 23, 2005
SEAT BELTS:REAR/OTHER
96 V 109 000/ INTERIOR SYSTEM: SEAT BELT: LAP: REAR: THE CONSUMER STATED HIS VEHICLE DOES NOT HAVE THE AUTOMATIC LOCKING FEATURE AS STATES IN THIS RECALL. THE CONSUMER NOTIFIED THE DEALER. THE DEALER INFORMED THE CONSUMER THAT HIS VEHICLE IDENTIFICATION NUMBER WAS NOT COVERED UNDER THAT RECALL. *JB *NM CONSUMER FEELS THEIR VIN SHOULD BE INCLUDED IN THE RECALL. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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