Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10190176May 8, 2007
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
TL*THE CONTACT OWNED A 2001 LINCOLN TOWN CAR. WHILE DRIVING 5 MPH, THE VEHICLE AUTOMATICALLY ACCELERATED WHILE ENTERING THE CONTACT'S PARKING GARAGE. SHE DEPRESSED THE BRAKE PEDAL, BUT NOTHING HAPPENED. THE CONSUMER CRASHED INTO HER DEN. THE INVESTIGATOR FROM HER INSURANCE COMPANY WAS UNABLE TO IDENTIFY THE CAUSE OF FAILURE. THE CONTACT SUSTAINED AN INJURY TO HER KNEE. THE VEHICLE WAS DESTROYED. THE MILEAGE ON THE VEHICLE WAS 68,000. UPDATED 05/23/07. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10190226May 8, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
THE FAN BLEW ONLY HOT AIR, AND IT DID IT ALL THE TIME WITHOUT STOPPING, WHETHER IT WAS ON OR OFF. THERE WAS NO WAY TO STOP THE HOT AIR FROM BLOWING RIGHT OUT. THE FORD DEALERSHIP LOOKED AT THE VEHICLE FOR $100, AND SAID THAT THE BLEND-DOOR WAS STUCK ON HEAT, AND THAT IT WOULD COST ME ANOTHER $1600 TO GET IT FIXED. THE MOTOR WASN'T EVEN BROKEN, AND IT WAS THAT EXPENSIVE. THEY SAID THEY WOULD HAVE TO TAKE THE DASHBOARD APART TO GET TO THE PLASTIC PLENUM, WHICH THEY WOULD REPLACE WITH ANOTHER PLASTIC BREAKABLE PLENUM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189951May 7, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
BRAKE FAILURE DUE TO CORRODED AND RUSTED BRAKE LINES. HAD TO REPLACE ALL LINES. CAN'T UNDERSTAND WHY THIS OCCURRED AS I ONLY HAVE 75,000 MILES ON MY AUTOMOBILE. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT AS I WAS IN THE MOUNTAINS OF TENNESSEE LAST YEAR. I HAVE NEVER HEARD OF THIS PROBLEM, NOR HAS ANYONE ELSE WHOM I HAVE SPOKEN TO HAS EVER HEARD OF THIS PROBLEM, AND NEVER HAD THIS PROBLEM WITH ANY AUTOMOBILE THAT I HAVE EVER OWNED. THIS REPAIR WAS COSTING APPROXIMATELY $2,000 TO REPLACE ALL LINES. PLEASE ADVISE. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189242April 30, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE REAR SHOCKS WERE BEING REPLACED BY A LOCAL MECHANIC. THE DEALER INFORMED THE CONTACT THAT THE REPAIR WAS COMPLETED AND THE VEHICLE WAS READY. HOWEVER, THAT SAME EVENING HE INFORMED THE CONTACT THAT THE VEHICLE CAUGHT ON FIRE AND WAS TOTALED. THE FRONT OF THE VEHICLE WAS NOTHING BUT DUST, AND THE REST HAS FIRE AND SMOKE DAMAGE. THE MECHANIC STATED THAT A FAULTY CRUISE CONTROL SWITCH CAUSED THE FIRE. THE CONTACT FILED A CIVIL LAW SUIT, AND DID NOT HAVE ACCESS TO A POLICE OR FIRE REPORT. THE CURRENT AND FAILURE MILEAGES WERE 150,000. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10189297April 30, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHEN THE KEY WAS PLACED INTO THE IGNITION IT WOULD NOT ENGAGE AND THE STEERING WHEEL WILL NOT LOCK. THE FAILURE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGE WERE 73000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189015April 24, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2005 LINCOLN TOWN CAR CUSTOMER HAS CONCERNS ABOUT THE SAFETY OF PASSENGERS IN THE REAR DUE TO NOT BEING ABLE TO TAKE THE CHILD SAFETY LOCK OFF THE REAR DOOR**CC UPDATE *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188567April 23, 2007
STRUCTURE
FLOOR IS SOAKED WHEN RAINS OR CAR IS WASHED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187848April 14, 2007
AIR BAGS:SIDE/WINDOW
DRIVER SIDE AIR BAG DEPLOYED WHEN RUNNING OVER A TRUCK TIRE RETREAD, NO DAMAGE WAS DONE TO FRONT OR SIDE OF CAR. REAR BUMBER WAS DAMAGED WHEN PIECE EXITED REAR OF CAR. 2003 LINCOLN TOWN CAR MANUFACTURED JUNE OF 2002. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10187418April 10, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
INTAKE MANIFOLD CRACKED AND STARTED LEAKING COOLANT DUE TO MANUFACTURING DEFECT, CAUSING LOTS OF STEAM AND THE INABILITY TO SEE ,ALMOST RESULTING AN ACCIDENT. ALSO, WHERE THE CRACK ALWAYS OCCURRED IT ALLOWED WATER TO POUR ONTO THE ELECTRICAL SYSTEM, CREATING THE POTENTIAL FOR A FIRE. THE INTAKE MANIFOLD WAS REPLACED WITH ONE OF A NEW DESIGN WITH AN ALUMINUM SLEEVE BUILT IN TO THE POLYMER COMPOSITE INTAKE MANIFOLD. A LAW SUITE SETTLED ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187936April 5, 2007
TIRES
CUSTOMER FEELS LIKE HE WAS GIVEN THE RUN AROUND ABOUT THE THREE TIRES THAT BLEW OUT ON HIS VEHICLE.**CC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187034April 4, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
RE: 2003 LINCOLN TOWN CAR CRUISE CONTROL RUNAWAY ISSUE ON 3/16/07 I WAS INVOLVED IN A SINGLE CAR ACCIDENT DURING A SNOWSTORM ON A TWO LANE NARROW ROAD. I HAD PREVIOUSLY DISENGAGED THE OVERDRIVE AND MANUALLY SHIFTED INTO 2ND GEAR AT 20-25 MPH FOR BETTER CONTROL. THE VEHICLE SUDDENLY OVER STEERED TO THE RIGHT. TRYING TO CORRECT, IT OVER STEERED TO THE LEFT, SLID SIDEWAYS IN THE DEEP SHOULDER ON THE LEFT HAND SIDE OF THE ROAD FOR ABOUT 25 FEET. THE LEFT FRONT WHEEL HIT A LARGE OAK TREE, BOUNCED OFF AND THE VEHICLE WENT DOWN A STEEP 70 FOOT DRIVEWAY AND JUMPED A FROZEN PILE OF SNOW. I DID HAVE THE CAR UNDER CONTROL GOING DOWN THE DRIVEWAY. IT WAS A VERY BUSY TEN SECONDS. THE INITIAL ESTIMATE FROM GEICO IS $5100, CLAIM 023442150101027. I CALL THE FORD 800 NUMBER AND DIDN'T GET ANY HELP THERE, WHICH IS NO SURPRISE. I AM WELL AWARE OF MANUFACTURERS NOT ADDRESSING VEHICLE PROBLEMS UNTIL THEY HAVE TO BECAUSE OF MONETARY ISSUES OR LEGAL REQUIREMENTS. I AM A FORMER GM DEALER AND HAVE DRIVEN LITERALLY THOUSANDS OF VEHICLES IN VARIOUS CONDITIONS OF DIRE REPAIR. I ALSO ATTENDED BONDURANT HIGH SPEED DRIVING SCHOOL, HAVE AN EXPIRED SCCA RACING LICENSE AND HOLD AMA EXPERT COMPETITION MOTORCYCLE LICENSE. EVEN THOUGH THIS WAS 35 TO 40 YEARS AGO THE COMPETITION EXPERIENCE TOOK OVER. ONE CAUSE COULD BE THE LOCKING DOG FOR THE STEERING HAS SHORTED THE CRUISE CONTROL RIBBON WIRES AND CAUSED THE PROBLEM. THERE COULD ALSO BE ISSUES WITH THE CRUISE CONTROL CIRCUITRY AND/OR MODULES. SINCE THE ACCIDENT I HAVE HEARD SEVERAL COMPLAINTS ABOUT CRUISE ENGAGEMENT PROBLEMS. THERE ALSO MAY BE AN ISSUE WITH THE AUTO TRACTION CONTROL WHICH MIGHT EXPLAIN WHY THE CAR WENT SO VIOLENTLY OUT OF CONTROL. THIS DEVICE IS RATHER USELESS AND IMPEDES DRIVABILITY RATHER THAN HELPS. ON THE DRIVE BACK TO MY HOUSE I HAD TO DISENGAGE IT TO DRIVE UP SMALL HILLS, AND HAVE DONE SO BEFORE IN BAD WEATHER AS THIS TYPE OF TRACTION CONTROL IMPEDES ACCELERATION. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10186107March 25, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THIS WAS A CONTINUOUS COMPLAINING THAT THE INTRUMENT PANEL ILLUMINATION DURING THE DAYLIGHTWAS NOT BRIGHT ENOUGH. THIS GOT WORSE WHEN A HIGHWAY SUCH AS IN ARIZONA OR CALIFORNIAWAS DESIGNATED A SAFETY SECTION AND REQIUIRED THAT THE HEADLIGHTS MUST BE ON. THEN THE PANEL WAS IMPOSSIBLE TO SEE. THISWAS DANGEROUS AS IT TOOK ATTENTION AWAY FROM THE ROAD MANY TIMES. THE DEALER STATED THAT WAS THE WAY ITWAS BUILT, BUT CANNOT LINCOLN COME UP WITH A RETROFIT FIX? THEIR ENGINEERS SHOULD TAKE A RIDE IN A LATE MODEL HONDA ACCORD TO SEE WHAT THE PANEL SHOULD LOOK LIKE IN THE DAYLIGHT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185979March 23, 2007
STRUCTURE:BODY
TL*THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT DISCOVERED THE INTERIOR FRONT DRIVERS AND PASSENGER SIDE FLOORS DRENCHED WITH WATER ON SEVERAL OCCASIONS. THE FLOOR WAS SO SATURATED THAT TOWELS MUST BE USED TO ABSORB THE WATER. THE VEHICLE WAS GARAGE KEPT AND HAND WASHED ONLY BY THE CONTACT. THE CURRENT AND FAILURE MILEAGE WERE 68654.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184974March 13, 2007
AIR BAGS:SIDE/WINDOW
TRAVELING AT 65 OR 70 MPH ON A CALIFORNIA HIGHWAY LAST SUMMER, THE FRONT PASSENGER SIDE AIR BAG DEPLOYED (CAUSING PAIN, BRUISING, ETC. BUT NOTHING APPARENTLY PERMANENT - NO PERSONAL INJURY CLAIM HAS EVER BEEN CONTEMPLATED). IT WAS SHOCKING IN THAT THERE WAS NO CRASH OF ANY KIND. THE PASSENGER THOUGHT THE BAG DEPLOYED FOR NO REASON. THE DRIVER, NOT BEING CERTAIN, HAD THE IMPRESSION THAT SOME OBJECT (E.G., A SMALL PIECE OF TIRE RUBBER) WAS KICKED UP AGAINST THE CAR FROM THE ROADWAY. THERE ARE NO SIGNS OF ANY IMPACT WITH ANYTHING. THE BAG TORE PART OF THE LEATHER SEAT (BEYOND THE SEAM). THIS OCCURRED NEAR THE 5 YEAR POINT RE: WARRANTY. THE MANUFACTURER, FORD MOTOR COMPANY, SEEMED RESPONSIVE AT FIRST AND ASKED THAT WE TAKE THE CAR TO THE DEALER. I DID SO, AND WAS INFORMED BY THE SERVICE DEPARTMENT THAT FORD INFORMED THEM IT WAS REFERRED TO THEIR LEGAL DEPARTMENT AND, THUS, THEY COULD NOT EVEN LOOK AT, LET ALONE REPAIR IT. THE LEGAL DEPARTMENT TOOK SEVERAL WEEKS TO ULTIMATELY SEND A LETTER STATING THEY HAD NO RESPONSIBILITY. OUR INSURANCE CARRIER IS UNCERTAIN AS TO HOW TO HANDLE THE CLAIM. THE AIR BAG SYSTEM IN THIS LINCOLN TOWN CAR IS OBVIOUSLY DEFECTIVE. IS THIS A KNOWN DEFECT WITH THIS MODEL, ETC.? WHAT RECOURSE DO WE HAVE AGAINST FORD MOTOR COMPANY FOR FAILURE TO FULFILL ITS MORAL AND LEGAL RESPONSIBILITY TO REPLACE THE AIR BAG AND REPAIR THE SEAT? IS THERE NOT A FEDERAL AGENCY THAT CAN BE HELPFUL IN SUCH MATTERS? NOTE: THE DAMAGE OCCURRED IN EARLY JUNE, 2006 (ENTERED 1ST BELOW TO ALLOW FOR TRANSMISSION OF CLAIM). *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10184737March 11, 2007
AIR BAGS:SIDE/WINDOW
ON THURSDAY, MARCH 1, 2007, MY DAUGHTER WAS DRIVING MY LINCOLN TOWN CAR APPROXIMATELY 55 MILES PER HOUR. FOR NO APPARENT REASON, THE PASSENGER RIGHT SIDE AIRBAG INFLATED. ALSO CAUSING INJURIES TO MY DAUGHTER, INJURIES INCLUDES A BRUISED EAR DRUM AND AN ASTHMA ATTACK. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10184247March 5, 2007
AIR BAGS:SIDE/WINDOW, ELECTRICAL SYSTEM:WIRING, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
1. I ENTERED THE VEHICLE WHICH HAD BEEN PARKED FOR APPROXIMATELY 90 MINUTES. I TURNED THE IGNITION KEY TO START THE VEHICLE AND AT THE MOMENT I TURNED THE KEY THE DRIVER SIDE, SEAT/WINDOW SIDE AIR BAG DEPLOYED. THE VEHICLE WAS NOT IN MOTION, NOT IN DRIVE GEAR AND WAS NOT STRUCK BY ANOTHER VEHICLE. ALSO, THERE HAD BEEN NO WARNING LIGHTS STAYING ON INDICATING A POSSIBLE PROBLEM WITH THE AIR BAG SYSTEM. 2. THE SIDE AIR BAG STRUCK MY LEFT SHOULDER AND UPPER BACK. IT WAS PAINFUL, BUT DID NOT INJURE ME. AFTER A FEW MINUTES, I STARTED THE VEHICLE AND NOTHING ELSE HAPPENED SO I DROVE A SHORT DISTANCE TO MY HOME WITHOUT FURTHER INCIDENT. 3. I TOOK THE VEHICLE TO A LOCAL LINCOLN MERCURY DEALER AND THEY DETERMINED THAT FOUR WIRES IN THE MAIN WARNING HARNESS UNDER THE DRIVER'S SEAT WERE DAMAGED, HAD SHORTED OUT AND CAUSED THE AIR BAG TO DEPLOY. THE VEHICLE IS A 1999 LINCOLN TOWN CAR WITH 74,000 MILES ON IT. THEY SAID ALL WARRANTIES WERE EXPIRED AND THERE WERE NO EXTENDED WARRANTIES ON THE VEHICLE AND IT IS MY RESPONSIBILITY TO PAY FOR THE REPAIRS. ADDITIONALLY, THE WARNING HARNESS( PART # XW1Z14A005AA) IS NO LONGER MADE AND NOT IN STOCK AND MAY NOT BE AVAILABLE. THE ESTIMATE FOR REPAIR IS $3,500.00 PARTS AND LABOR. IF THEY REPAIRED THE WIRING HARNESS, I WOULD HAVE TO SIGN A RELEASE OF LIABILITY STATING IF THE REPAIRED AIR BAG SYSTEM FAILED TO DEPLOY OR DEPLOYED WHEN IT SHOULD NOT BECAUSE THE WIRING HARNESS WAS NOT REPLACED THE DEALER WOULD NOT BE RESPONSIBLE. I CONTACTED THE FORD CUSTOMER RELATIONSHIPS CENTER AND THEY SAID THEY HAD NO HISTORY OF THIS PROBLEM OR RECALLS OF THIS NATURE FOR THIS VEHICLE AND THAT REPAIR WOULD BY AT MY EXPENSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183609February 27, 2007
VEHICLE SPEED CONTROL
TL* - THE CONTACTED CALLED REGARDING THE 2007 LINCOLN CONTINENTAL. THE DRIVER WAS ATTEMPTING TO STOP THE VEHICLE WHEN IT ACCELERATED FORWARD , STRIKING THE VEHICLE IN FRONT OF THEM. THERE WAS DAMAGE TO THE FRONT BUMPER OF THE VEHICLE. THERE WERE NO INJURIES. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED AND BEING REPAIRED AT A LOCAL REPAIR SHOP NOT A FORD DEALER. THE CONTACT CALLED THE DEALER, AND WAS TOLD THAT ONCE THE VEHICLE WAS REPAIRED HEY WILL HAVE AN INVESTIGATORS LOOK AT THE VEHICLE. THE CONTACT STATED THE FAILURE MILEAGE WAS APPROXIMATELY 1500. THE CONTACT STATED THEY LOST CONTROL OF THE VEHICLE EARLIER THAT DAY, BUT WAS ABLE TO REGAIN CONTROL. THE CONTACT HAD A POLICE REPORT.*AK UPDATED 03/19/07. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10183522February 26, 2007
ELECTRICAL SYSTEM:IGNITION
PARKED CAR. ATTEMPTED TO START CAR AND THE DASH BOARD LIGHTS LIT AS NORMAL, BUT THE STARTER DID NOT START. AFTER MANY ATTEMPTS CAR MOTOR TURNED OVER BUT BECAUSE I LET OFF STARTING TOO SOON CAR DID NOT START AND PROBLEM RESUMED. BATTERY GOOD. STARTER GOOD. FUSES GOOD. IGNITION SWITCH GOOD. THIS IS THE SECOND 1992 TOWN CAR IN WHICH THIS PROBLEM HAS OCCURRED. BOTH CARS HAVE OVER 100,000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182635February 15, 2007
SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 1997 LINCOLN TOWNCAR. THE BRAKE LINES WERE RUBBING AGAINST THE FRAME WHICH CAUSED A LEAK. THIS FAILURE WAS IDENTICAL TO ONE MENTIONED IN RECALL#98I001000 CONCERNING SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS. THE MECHANIC STATED THIS VIN WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE CURRENT AND FAILURE MILEAGE WAS 150,000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182091February 9, 2007
TIRES:SIDEWALL
TL* - THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE VEHICLE WAS EQUIPPED WITH MICHELIN SYMMETRY TIRES, P21570R1597SWW. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH ON THE INTERSTATE, IN CLEAR WEATHER, THE TIRE FAILED, THE WHOLE SIDEWALL WAS COMPLETELY SPLIT OPEN, THERE WAS NO PUNCTURE IN THE TIRE, PRIOR TO THE FAILURE THERE WERE NO PROBLEMS WITH THE TIRE. THE CONTACT BELIEVED THE TIRE WAS DEFECTIVE, THE FAILURE MILEAGE WAS 20-25,000. THE VEHICLES CURRENT MILEAGE WAS 62,000.*AK THE CONSUMER STATED THE TIRES WERE REPLACED AT COSTCO CRANBERRY TWP. AT NO CHARGE. UPDATED 10/26/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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